Hotel Zorna Plava Laguna
Zelena Laguna, Porec 52440 Croatia
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About
#23 of 34 hotels in Porec
Location
4.5
Cleanliness
4.2
Service
3.8
Value
3.8
The recently refurbished communal spaces of Hotel Zorna are intended for no-fuss family holidays. Everything is catered for you by the hotel staff, while you have the time of your life. That is why we call it All inclusive. As a part of Zelena resort, hotel Zorna offers lots of sports and adventures for adults and kids alike, from organised Mini Disco evenings to cinema under the stars. Poreč is 5 km away from the hotel, but if you don´t feel like walking along the coast, there is a tourist train that will take you into town. Recommended for guests looking to leave all their worries behind them and truly relax.
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Property amenities
Paid private parking on-site
Wifi
Pool
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Kids club
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Canoeing
Diving
Horseback riding
Mini golf
Squash
Tennis court
Windsurfing
Billiards
Darts
Evening entertainment
Table tennis
Car hire
Meeting rooms
Currency exchange
Gift shop
Newspaper
24-hour front desk
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Room features
Air conditioning
Safe
Cable / satellite TV
Extra long beds
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Landmark view
Pool view
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Croatian, German, Italian
Location
Full view
49Car recommended
Grade: 49 out of 100
16Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Zelena Laguna, Porec 52440 Croatia
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This hotel is one to avoid on all accounts. The adverts and pictures really don't reflect the truth. Hotel Zorna is approx 40 mins away from Pula airport, by taxi that's around £100. It is located in quite a remote area but is a massive complex that has a lot of activities, entertainment, bars, and restaurants (thank god). From the outside it looks very fetching however once you have climbed the rather large staircase (not sure how accessible it would be for wheelchair users) the fun starts. The reception is bright and welcoming unlike the staff. Very unapproachable in every department apart from the cleaners. The rooms are very small and cramped with strange carpet and pink sparkly headboard and wardrobe. The bathroom was tiny. All very dated. Shower head dirty. No balcony just weird sort of bars over sliding doors and a peice of cord for a washing line. One main electric socket to use the other hid in a cupboard. The lift very wobbly on transfers and felt like a moon landing. If you enjoy eating lots of chicken innards this is the place for you. Food is self serve buffet of very sad looking food which seems to be the same night after night. Most meats pink on the inside or very pale on outside ( see inedible sausage) my toe had more colour. The all inclusive is a massive rip off. Drinks are in tiny little cups which all taste of soda water with different colouring in them. Cocktails are premade in old bottles on the side or poured from pre mixed drink bottles that you can buy in supermarkets (see photo below)Snacks served between 4 and 5 then 10 and 11pm. Snacks are 5 crisps in bowls or teacups, twiglets in glasses or a cheese and ham bun which are hid under counter. I've cream cones are stale and you are allowed one small scoop. It appears that this complex is mainly Russian and German dominated. Extremely clear the staff do not like English families. Pool is small with room for about 10 beds around it. Apparently pool doesn't open till 9am but these rules only apply to English residents. Most beds taken by 8am (see photo below)Depending on where you are from depends if you can drink or eat near the pool and what type of glass or cup you can have. We over spent as had to eat out. Cafe Aurora is very nice and located next to Hotel Zorna. On leaving the hotel on the last day I handed back keys to just be completely ignored. As a family we made the best of it however I would never return here again. To be honest the whole experience has put me off Croatia all together. I am absolutely disgusted by the behaviour of staff here they should be ashamed of themselves. Perhaps rename as Hotel Amityville? Unless you are German or Russian that is.…
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Plavalaguna1, Manager at Hotel Zorna Plava Laguna
Responded Sep 12, 2019
Dear Carden6277, First of all we would like to thank you for choosing our hotel for your holiday. We are very sorry to read that your holiday was not up to your expectations. We will take your comments into consideration in order to improve our services and provide our guests with even better service in the future and we really hope that you will visit us again and give us a chance to change your opinion about our hotel. Best regrads from sunny Poreč, Luka Zdrilić, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you would like to go on a holiday to be insulted this place is a must, having had the pleasure of paying £3000 to be scowled at, shouted at and ignored. Really unfriendly on all accounts. Hotel zorna is on a large complex which has a lot of things to do such as bike riding boat trips sports etc. On arrival hotel looks beautiful however rooms are big let down. They are very small, and old fashioned bathrooms are tiny with a caravan type shower. Rooms are clean though. Balconys don't exist just a rail with bars over windows. Food is so so, very much the same. Staff going around cleaning tables are extremely miserable and very unapproachable. The all inclusive is a massive let down. Drinks served in thimble sized cups snacks served during 2 short periods. These consist of crisps presented in teacups, twiglets, cheese and ham barms and small cakes. To get one you risk the wrath of being glared at. No consistency with house rules. By the pool, out of all the sunbathers we where singled out for having juice in glasses and told to put them in plastic cups. Bare in mind all the other residents had drinks in glasses. A security guard came marching over shouting at us. Now, if we had been made aware of this it would of not be an issue but plastic glasses are not offered. Very much German and Russian dominated. If you are English you don't stand a chance of survival.…
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Plavalaguna1, General Manager at Hotel Zorna Plava Laguna
Responded Jul 24, 2019
Dear Unhappybunny77, Thank You for being our guest in our Hotel Zorna Plava Laguna and thank you for your feedback. All comments and suggestions from our guests are very important, and help us to improve our future work. We are sorry to hear that our offer did not fulfill all Your expectations. Despite your comments we hope that You had a nice vacation in our Hotel. We hope that we will get the opportunity to have You again as our guest to show you our improvements. With kind regards from Poreč. Luka Zdrilić, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mixed feelings about the hotel. Staff friendly and efficient. Rooms fine but small. Food not bad but have had nicer in all inclusive else where. Especially pubbing v repetitive. No outside space to sit in restaurant depressing. Drinks nice pool area a bit small. What was great was the amount of activities you could do for free. We went out on kayaks, paddle boat, mini golf , tennis and 3 hours on brand new bikes. All for free. The area is very pretty but quite far out of town. Can take noddy train we perfered water taxi. Wouldn't go there again but good value if you factor in free activities.
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Date of stay: June 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Plavalaguna1, General Manager at Hotel Zorna Plava Laguna
Responded Jul 12, 2019
Dear sianh239, Thank You for Your review about Your stay in our Hotel Zorna Plava Laguna. I am pleased to hear that You are satisfied with some of the aspects of our hotel, especially the pool, and I am happy that You enjoyed Your stay with us, and I hope that you will visit us soon again. Best regards from Poreč, Luka Zdrilić, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is very good - right on the sea front. The reception areas are stylish and well appointed and generally the staff were very helpful and friendly but not all of them. The all inclusive package is very good as one can get alcoholic drinks all day through to the late evening, and there are snacks and ice cream available during the day as well as the normal three meals. Included in the price was the availability of a variety of land and water sports. One could take out a kayak for a couple of hours, or a pedalo or cycles. Other sports were also available at no extra cost. This was an unexpected and valuable added extra. Our room was on the third floor and it was disappointing to find that there was no lift. We were helped with our luggage on arrival but the three flight trek to our bedroom during the day was very tiresome. I had seen from other reviews that the bedrooms were small so I was prepared for this but I was surprised at exactly how small they were. With careful and inventive unpacking, however, we managed. The last negative issue is a small one but perhaps worth a mention - the hairdryer which is provided in the room is the old fashioned 'hotel' type dryer (fixed to the bathroom wall, cream coloured and takes about three hours to merely fluff up the hair and render it damp). I would suggest taking your own. But all in all we really enjoyed our stay at the Zorna Hotel.…
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Date of stay: September 2018Trip type: Traveled with friends
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Plavalaguna1, Manager at Hotel Zorna Plava Laguna
Responded Sep 28, 2018
Dear guest, Thank you for sharing with us the feedback about the stay in our hotel Zorna. In the hope that we will have the pleasure of welcoming you again in our facilities we send our regards! Luka Zdrilić Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very happy with our stay at AI Hotel Zorna, Porec. We had a room with a seaview. Everyone were very kind and ready to help. We need gluten free and diary free diet, so we would especially like to thank Ms Nevenka for her kindness and willingness to help with the dietplan and Ms Marijaa from snackbar. We would like to applaud also Dora and her animation team, their performace in the musical Aladdin was outstanding. Thank you all the staff at Hotel Zorna for a very pleasant vacation.
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Date of stay: August 2018Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Plavalaguna1, Manager at Hotel Zorna Plava Laguna
Responded Sep 6, 2018
Dear Polona H, Thank you for taking time and leaving an amazing feedback about the stay in our Hotel Zorna. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. We use this opportunity to invite you to another visit in our hotel where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best from Poreč, Luka Zdrilić Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel over looking the water surrounded by pine trees is absolutely stunning.From the moment we arrived we were made to feel welcome and all the staff were friendly especially the lady on reception who made a point of introducing us to the area,with maps,suggestions for things to do and a boat trip,which we really enjoyed.The hotel is kept spotlessly clean and it had a bright airy feel about it.The rooms are small however the bed was big and comfy and we didn’t have a problem with the pink decor,it made the place quirky. The pool is on the front of the hotel,along with a small children’s pool and in this area it is all seating no sun beds,so you can sit and enjoy the view over the water.The sun beds are on the grass behind the hotel,which seemed to work perfectly.Also in front of the hotel are areas next to the water where you can sunbath,but need your own mats as it is on concrete.The hotel allowed you to take drinks and snacks to this area with no problem,in fact we found the hotel to be very laid back about drinks and food,with people bringing food out of the restaurant to eat on the seating terrace. We found the all inclusive excellent,the drinks were fine and the snacks,which included crisps ,sandwiches and cakes were served from a counter within the reception area.The bar was also in this area and the coffee counter.Black coffee and tea you served yourself from pots on the side.We enjoyed the food served in the restaurant,always plenty of choice and one night was a fish themed night with music and cava served in reception before your meal in the restaurant. The hotel is 40 minutes walk into Porec along the waters edge and through the trees.There is also a small train,which costs20kuana,times are on the notice board in reception.To get the train or walk to Porec you go out of the hotel turn right walk to the end of the hotel Plavi and you will see the train and also the start of the walk around the water and head towards the volley ball nets and follow path.There is also a bus stop out side hotel Plavi into Porec and runs 10 minutes to the hour.To change money ,there is an exchange office,again out the hotel turn right and it is just after the atm machine.The other nice touches this hotel group do in this area they put on special events that everyone can enjoy,while we were there they had a Queen tribute band on the beach with a fire work display .This was our first visit to this area and we absolutely loved it and the Croations were lovely friendly people.…
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Date of stay: June 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Plavalaguna1, Manager at Hotel Zorna Plava Laguna
Responded Jul 8, 2018
Dear Andrew, Your review is like a small handbook of advices for our future guests! Thank you in the name of the whole team for such nice words and recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. We use this opportunity to invite you to another visit in our Plava Resort where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best from Poreč, Luka Zdrilić Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are very very small, no terrace, and toilet is extremely small like a plane toilet almost!! No black out on windows so u wake up with the sunrise! All inclusive is a big disappointment.. big myth! food is not good at all, mass production style.. food hall is like school hall, no view or even nice experience to enjoy the sea. You have the 3 meals time like in school. Anything else the whole day is via one single point at the bar that is always crowded and you need to queue for 15 mins to get a drink or even water! And the service is not good after all the waiting, they don't want to give u 2 drinks, just 1!! In all inclusive hotel.. you can not get water!! No fridge in the room! So if u even buy ur stuff, u can't store them well! No beach for hotel, u go to public beach, u need to BUY all you need for the beach even towel and rent a chair or so to use! After all this.. u paid a big amount of money that i see a total waste! Porec is a nice place.. just choose your hotel carefully!!! I will add pictures later…
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Date of stay: July 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Zorna all inclusive is a very nice hotel, pictures dont do it justice. The lobby is fully renovated so is the restaurant where u eat breakfast lunch and dinner. The hotel is very clean nearly spotless! The staff is very welcoming from the reception Sanja is nice and helpful. From the lobby bar Mira is so nice and always wearing a smile on her face. The rooms are pink its true but very clean with new toilets, the rooms are good. the hotel is in the middle of the Zelena laguna and is the most central. Just a step and ur on the beach. Free activities included in the price as bike rental, pedalboat, tennis, basketball, pingpong. Ice cream included the whole day. Snacks at night. The food is good and tasty for all inclusive u Will find a variety of chicken, fish, pastas, meat, pizza etc. the only thing needed more is animation at night, but we were here beginning of june thats why there Wasnt a lot. There is Mini disco every night and flipper game and biljard in the animation room. The terass facing the beach and sunset is a plus. I usually only stay at 4 and 5 stars hotels but zorna 3 stars was more than enligt for us family of 2 adults and 3 children of age 12 & 13. we had A blast and the hospitality at this hotel is everything 😃😃😃…
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Date of stay: June 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you've been in turkiye then porec and hotel zorna are a bit dissapointing. The food is oke, but the personnel is not so friendly and I would not go back to that hotel. The rooms are small, unlike the photographs. And rethink before you go to the beach without shoes. The rocks are pretty painfull and slippery, wich makes it uncomforteble to swim.
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Date of stay: July 2016Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Beautiful amazing place for a calm and relaxing family holidays... Staff is very friendly, hardworking, helpful, oriented to families, animators devote their time and hearts to children... And kids love them... In AI programme you also get the sport activities for free... You can enjoy various sports activities too... Absolutely perfect :-) Just improve the wifi accessibility please :-))) 9.9
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Date of stay: June 2016Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$114 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zorna hotel porec
LOCATION
CroatiaIstriaPorec
NUMBER OF ROOMS
211
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Claim Your ListingHOTEL ZORNA PLAVA LAGUNA - Prices & Reviews (Porec, Croatia)
Frequently Asked Questions about Hotel Zorna Plava Laguna
Which popular attractions are close to Hotel Zorna Plava Laguna?
Nearby attractions include Aquapark Aquacolors Poreč (0.7 miles), Byblos (0.4 miles), and Saint And Sinner Beach (0.5 miles).
What are some of the property amenities at Hotel Zorna Plava Laguna?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Zorna Plava Laguna?
Top room amenities include air conditioning, extra long beds, and a view of a nearby landmark.
What food & drink options are available at Hotel Zorna Plava Laguna?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Zorna Plava Laguna?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Zorna Plava Laguna?
Conveniently located restaurants include Vila Romana, Grill Nando, and Marina Parentium.
Are there opportunities to exercise at Hotel Zorna Plava Laguna?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel Zorna Plava Laguna?
The staff speaks multiple languages, including English, German, Italian, and Croatian.
Are there any historical sites close to Hotel Zorna Plava Laguna?
Many travelers enjoy visiting Porec Old Town (2.0 miles), Decumanus Street (2.0 miles), and Round Tower (1.9 miles).
Does Hotel Zorna Plava Laguna have any great views?
Yes, guests often enjoy the ocean view available here.