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Palace Hotel (Wang Fu Hotel)

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198 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Tel Aviv, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Bad smell in the room. Very poor maintenance. Almost could not shower as the mixing valve was not functioning. You could choose between very hot or cold water. Location seems to be perfect, but problematic access especially during rain - very common - as cars cannot reach the spot. No English speaking staff. Problematic closet arrangement.

Helpful?
Thank jacogal
Maple P, Guest Relations Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Hello Jacogal, I'm sorry to hear you didn't enjoy your stay at the Palace Hotel. The hotel is built in a traditional Mu Style and mostly made of wood. For that reason, we have to keep maintaining the rooms. This time of the year is raining season for Lijiang, as a result things are very humid. We are sorry your... More 

Keyneton, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed June 23, 2016

As we were on a group trip to Yunnan the Wangfu Hotel was a beautiful surprise in Lijiang. Guest suites are in the older authentic style of the hotel but has new fittings. Near all shopping and tourist destinations. Restaurant within, a varied menu and beds were comfortable

Helpful?
Thank Ozoldroser
Maple P, Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Hello Ozoldroser, We are glad you enjoyed your stay at the Wangfu Hotel. Hope you make it to Lijiang again! Best regards, Customer Satisfaction Manager More 

Sydney, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 4, 2016

We asked for a room in a quiet part of the hotel and we got that Pros Good Hotel in keeping with the theme of old Lijiang town with many Chinese themed timberwork about the place 1)Great sized room complete with fridge and lounge area 2)Bathroom was a good size and well laid out although the toilet was just inside... More 

Helpful?
Thank Gazzoo007
Maple P, Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Dear Gazzoo007, Thank you for your review! I'm glad you enjoyed your stay at the Wangfu Hotel and that I could be of assistance! We have been working on the balcony of room A201 in the last few days, we've repainted the walls and pruned the wines. In the next couple of days we will fix the railing, add some... More 

Fiddletown, California
Level Contributor
567 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed June 3, 2016

We stayed two nights here on a tour. The hotel is very quaint, could use some updates in the rooms which they are planning to do and open a restaurant as well. Sebastian was a life saver! Spoke every good English (for a Canadian), as well as french and Chinese. Feels more of a Chinese hotel than American which I... More 

Helpful?
Thank scvrose
Maple P, Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Dear Sir / Madam, Thank you for your review. I'm glad I was able to assist you during your stay. The hotel is in traditional Chinese style with wooden building and quiet courtyards, and we make sure everything matches this style. Our complimentary afternoon tea from 1pm to 11pm is quite popular for our guests, and I'm glad you enjoyed... More 

Antwerp, Belgium
Level Contributor
177 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed June 2, 2016

Location is perfect to visit this town. Hotel has character and is nicely decorated. Rooms are average and bathroom is quite small. Mattress was rock hard, very uncomfortable ! Sink in bathroom leaked a lot of wastewater on the floor and shower had not enough water pressure which we solved by removing the sprinkler heat from the waterhose ! Position... More 

Helpful?
Thank eMBieAntwerp
Maple P, Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Dear Sir / Madam, Thank you for your review. We're sorry you didn't have a very good experience in our hotel. We are working on improving the room at the moment, and you must have been in a room that hadn't been fixed yet. We apologize, and will make sure all the rooms are in perfect condition. I have informed... More 

Florida
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 29, 2016

This hotel fits beautifully into the Old Town, very atmospheric old style building.The courtyard was a nice place to relax in the evenings. The service was the best we had outside the big cities; the staff spoke some English and it was very helpful. In addition there is a Franco-Canadian manager who is extremely helpful and friendly and seems to... More 

Helpful?
Thank PalmBeach9
王府饭店2016, 经理 at Palace Hotel (Wang Fu Hotel), responded to this review

Dear Sir / Madam, Our location in the south of the Old Town is a quiet and beautiful place, we are glad you enjoyed your time at Wangfu Hotel! We have been training our staff to improve their customer skills, and you enjoying the service must mean we're doing something good! We are working on improving the room at the... More 

Essex
Level Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 2, 2016

This hotel in the old city is very attractive. You can get free tea and snacks until late at night. Like all old-style hotels it is not disabled-friendly (no lifts, and even if youare on the ground floor, breakfast is upstairs, and you can sit outside and enjoy the view while eating), the wi-fi was intermittent and there was no... More 

Helpful?
Thank Paul G
Maple P, Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Hello Paul, Thanks very much for your review and comments. We are glad you enjoyed our afternoon tea! The Palace hotel is located in the old town of Lijiang in an ancient Mu style residence made of wood. We want to preserve the traditional look and a lift wouldn’t fit well. Upon Client request we offer breakfast in the courtyard.... More 

UK
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 27, 2016

Since our last visit, four years ago, this hotel seems to have had no work done on it. As a consequence, while the public areas seem fine, the rooms are tired and in desperate need of updating. In our room some of the lights didn't work and the power sockets along one wall were all out of use. While we... More 

Helpful?
Thank AlKronos
Maple P, Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Hi AlKronos, Thanks very much for your review and input. Thanks for choosing us again this time. We apologize for the bad experience. We are working on updating the rooms this year courtyard by courtyard. We should have not put you in that room. My sincere apology again. The entire ancient city of Lijiang was extremely dry this few months,... More 

West Leederville, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 30, 2016

This has to be the quaintest hotel I have ever stayed in. When I turned on the light I was confronted with a HUGE kingsize bed, which had pink lights underneath it which stayed on all night. Obviously a place for honeymooners or !!!!!!!. The shower was located in the corner of the room and was very good, plenty of... More 

Helpful?
Thank PerthTravelingman
Maple P, General Manager at Palace Hotel (Wang Fu Hotel), responded to this review

Thanks very much for your review. Lijiang is a romantic city. We want to create an environment where people can get closer to their friends and family. Palace Hotel is well located in the North Gate Square of the ancient city. Lijiang gets cold at night. We provide movable heaters and extra blankets in the room when requested. We will... More 

Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed February 15, 2016

Great location and great experience. The most historical hotel in Lijiang Ancient city. When staying in, really felt going back to the ancient time. Hotel staff were very friendly and local. Breakfast was great. Awesome to take a walk to tourist attractions and bars in the ancient city. Many different choices for breakfast as well. Able to have a lazy... More 

Helpful?
Thank Rebecca L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Palace (WangFu) Hotel of Lijiang was built on the ancient site of the Mu family's guest house from 800 years ago. It is a heritage hotel of the ancient city, facing the South Gate Square with three streams of water from the snow mountain as a peninsula. It compasses three chambers sharing a screen wall facing the gates, four corner yards surrounding a center big. The hotel is embellished with blossoms and plants, constructions with old-world charm, arbors and waterside pavilions. Wandering through the rectangular corridors, you will be carried away by the tranquil atmosphere, which sends you into another life. Lijiang Palace (Wangfu) Hotel is the best place to start discovering the true Lijiang history and Naxi lifestyle. ... more   less 

Additional Information about Palace Hotel (Wang Fu Hotel)

Address: No.9 Yigu Street, Nanmen Street, Gucheng District, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range: $60 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace Hotel (Wang Fu Hotel) 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Wangfu Hotel Lijiang
Hotel Style:
#34 Luxury Hotel in Lijiang
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