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Pullman Lijiang Resort & Spa

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#8 of 753 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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209 Reviews from our TripAdvisor Community

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Showing 135: English reviews
hualien
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed July 21, 2015

Our family of 4 stayed for a night in their deluxe 2 bedroom villa in July. The room is kind of small for a 2 bedroom villa and the furniture was already showing signs of age despite it being a fairly new hotel (opened in 2011, if I remember correctly). The luxury factor was definitely lacking and I was a... More 

Helpful?
1 Thank mariatan
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mariatan, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and your kind comments. We regret that some details in your villa were not up to your expectation. Allow me to point out, that our low-rise designer resort is inspired by Naxi... More 

Nanjing, China
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 13, 2015

We just returned from a very enjoyable trip to Lijiang where we stayed at the beautiful Pullman Lijiang Resort & Spa. The resort has a fantastic location with the famous Shuhe old town in walking distance and the view of Snow Mountain is simply breathtaking. We stayed in one of the villas which are very comfortable, spacious and well designed.... More 

Helpful?
Thank lumule
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear lumule, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear that... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 28, 2015

Had booked the Deluxe Villa one Bedroom (mainly because of the outdoor jacuzzi) for 3 nights and this is our experience. Disappointed with the hotel service, facilities and transport. Overall stay was bad, the services we get is not on par with what we are paying which is not acceptable. Night 1: - Arrive hotel at 12midnight due to flight... More 

Helpful?
4 Thank annoymous520
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear annoymous520, Thank you very much so kindly for taking the time to let us know about the inconveniences you had to experience in our hotel during your stay with us here in Lijiang last week. I wish it would have been under more pleasant circumstances and I deeply regret in learning about the situation and so many shortcomings. I... More 

Shanghai, China
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 10, 2015

The Pullman Lijiang has an idyllic setting with Jade Dragon Snow Mountain directly in your site as you enter. The Madera spa is to the right of the entry and if you do not stay, go to this most unique spa with indoor and outdoor treatment rooms. The breakfast buffet is fantastic but only topped by the Chinese restaurant. The... More 

Helpful?
Thank Stephanie C
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Stephanie C, It was an absolute pleasure receiving your kind comments following your stay with us at Pullman Lijiang Resort & Spa. I am very happy to hear that you have enjoyed one of our specious and well-designed villas with the breathtaking view of the Snow Mountain. All our villas combine Naxi architectural exteriors and contemporary interiors and our... More 

Perth, Australia
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed April 23, 2015

The Pullman Lijiang Resort and Spa offers mainly villa type accommodation spread out in its relatively extensive grounds. There is a low rise building next to the main reception building that holds its more standard rooms. The minute you walk through the pillared foyer framing the Jade Dragon Snow Mountain in the background, you know that you have arrived at... More 

Helpful?
1 Thank EricPerth_Australia
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear EricPerth_Australia, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery, especially our Housekeeping and concierge service and... More 

Beijing
1 review
4 of 5 stars Reviewed April 6, 2015

It is a very beautiful resort and the view of the Jade Dragon Mountain is spectacular. Service in the restaurant is painfully slow, but people are friendly and when the food finally reaches the table it is really good. If you travel with smaller kids, it is too far to walk to the next restaurant or anywhere outside the hotel.... More 

Review collected in partnership with Pullmanhotels.com

Helpful?
Thank weloveholidays2015
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Weloveholidays2015, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors and... More 

Shenzhen, China
1 review
5 of 5 stars Reviewed March 30, 2015

Very well maintained Resort hotel. Good location in walking distance to Shuhe old town. The “In Villa Barbecue” is a must do. They set up a small buffet in your villas cord yard and have chefs and staff serving, truly 5 star! They also do a weekend barbecue at the lakeside. I didn’t try it, but the arrangements looked very... More 

Helpful?
Thank Mathias E
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mathias E, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear... More 

Beijing, China
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 5, 2015 via mobile

I went to Lijiang at the end of October and stay at Pullman in one of the villa! Just stunning, luxurious and cozy! I was with my parents; we originally planed to stay only 1 night but extended our stay as we loved the property and their warm service! We went for dinner in their all-day-dining and in their Chinese... More 

Helpful?
Thank AurelieSWF
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear AurelieSWF, It was an absolute pleasure receiving your kind comments following your stay with your family at Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success... More 

Shanghai, China
1 review
5 of 5 stars Reviewed January 18, 2015

We have stayed for 3 Nights very nice and friendly welcome at the Frontdesk. Overall very nice and friendly employees. When we booked a Tour, very helpful and very good explaine about the area. Houskeeping very good the room was done very nice and always clean. We have had always a very good international breakfast,a great varity on the Breakfastbuffet... More 

Helpful?
Thank Heinz S
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear HeinzS, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and comments. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success is due to the actions of very special individuals who work to... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range: $125 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#6 Family Hotel in Lijiang
#22 Best Value Hotel in Lijiang
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