Great resort ! Good location near Suhe old town, Hotel room facility it is good, Restaurant provide traditional local food. Staff friendly and helpfully. If hotel can provide free shuttle bus to Suhe old town will be better.
Staying in the hotel is very comfortable. The surroundings are very nice and beautiful. You can find lots of guests take pictures from the balcony in the room. I suggest to staying in the villa because you can relax yourself here. You can see a private garden in the villa. The room is very clean and quiet. You can have good sleep here. The bathroom is big too and there is a huge bath tube. The foods in the restaurant are very yummy. Especially the service in the hotel is very nice. Esch staff would say hello to you upon meeting in the hotel. You can see smiles on their face. I will choose my accommodations here again next time.
The resort is located near Jade Dragon Mountain National Park, walking distance to Su He Old Town涑河古镇, also near White Sand Old Town 白沙古镇 and Da Yan Old Town大研古镇 , UNESCO heritage. A pleasant dining area with companion of smal animals.
We stayed at the Pullman Lijiang last year for a couple of nights, as a family of three, and it was a wonderful experience. The resort had a large number of free standing villas and we stayed in the one bedroom deluxe villa. Basically, it's like having your own little house, with a courtyard and spa. Very spacious, private and comfortable. The highlight for us was the outdoor spa, which at 3000m above sea level, you could literally stargaze whilst relaxing in the private heated spa. Very unique experience in an ancient town so high above sea level. As an Accor Plus member, we thoroughly enjoyed all the loyalty benefits such as welcome drinks and discounted dinner at the resort. The lobby and pond area also had a good view of the snowy peak jade dragon mountain, along with a few fat ducks that lives around the pond and they are not scared of humans. The location of the hotel is within walking distance to the Shu He Ancient Town, the smaller but more natural ancient town. Staff was polite and friendly. Special thanks to Heidi (reservation manager) for helping us pick our villa, sending us pictures of the villa in advance of our stay and briefing us on the resort facilities. Sijia…
At first when I went to Lijiang Pullman I had some problems as a American during Coronavirus. The staff at the front told me that I had to go to the police station because of coronavirus to register with the police. Apparently it's only a Lijiang thing because I haven't had any troubles checking in anywhere else because the hotel typically just registers on the system for you. At first I was going to have to go to the police office myself but the front office staff Vincent checked with his supervisor to see if he could run my passport himself. Vincent went to the police office himself and even offered me two naxi local postcards for my inconvenience. So great job to Vincent I would have been dead tired going to the police station after my 4 hour ride from Shangri-La. Food - Breakfast is great! Try to sit outside and look at the views there are also some animals that kids really enjoy including a peacock and some rabbits. There is a free horse carriage ride but honestly, the horse looks so sad carrying people around. I wish they could invest some money into the horse carriage gear. All of it looks makeshift like the muzzle on the horse is made out of some random wires. The horse looks kind of depressed maybe they could charge or limit the horse rides.…
Living 8 years in China it was our long time plan to visit Yunnan. After having heard so much fantastic feedback about Pullman Lijiang from friends previously staying there I decided to book a villa for a 4 nights stay. From the arrival onward the whole experience was absolutely flawless. The Villa was well maintained and clean and the bed super comfortable. First evening we enjoyed the most delicious hot pot in the hotel restaurant and our server Johnny was extremely attentive and polite. The presentation of the food was perfect. Staying in the villa entitles guests for breakfast in the Chinese Restaurant where the setup is very clever. A continental breakfast setup at the buffet with added hot dishes but all egg dishes / soup and noodle dishes are prepared a la carte and served to guests. Options are plentiful, fresh and delicate. The Restaurant Manager Jane was so polite, anticipating our every need and not only her and her team provided best service but also extended such genuine care and recommendations which sights are a must to visit. The Old Town of Lijiang was fantastic - make sure you visit once at day time but also visit at night. The atmosphere will be completely different. The Yulong Snow Mountain was an experience and looking from 4506m down into Yunnan with bluest skies was truly memorable. We also had a day trip to ShangriLa Region to visit the famous Tiger Leaping Gorge Scenic Area. After coming back exhausted we used the Spa for a 2 1/2 hour scrub, full body massage treatment and value for money was good since there was a happy hour promotion with a 50% discount. During our stay we also met the Hotel Manager Michael who went out of his way to ensure our utmost happiness. Overall an absolutely unforgettable trip ant thanks to the whole Pullman Lijiang Team for making us feel so welcome! We will definitely come back.…
Even this hotel is not location near to Lijiang main attraction - old historical town - it is very good option to stay. It is only 10 minutes by walk for Shuhe old town. All the villas and main buildings of the hotel are harmoniously integrated into the landscape with the main focus on Lijiang treasure - Jade Snow Mountain which reflects in the pod just right after entrance to the territory of hotel. I was happy enough to be upgraded to stay at villa which has charm and great amenities. Huge bed with great linen and choice of pillows. Huge bathroom with shower and bath. Cosy living room. Great breakfast, mostly with local dishes, very delicious and various. In the afternoon it is possible to enjoy afternoon tea and glass of wine in the pleasant atmosphere of bar with great view over mountains. Also I have chance to visit SPA. Very professional and relaxing. And very thankful to the stuff: even sometimes we had some language barriers they were always eager to help and support in any needs. I would love to come there back. …
My partner and I stayed in Deluxe King Room with a mountain view and it was perfect. Spacious bed and bath rooms, lounge area, living room and a garden with a hot tub—all beautiful designed with meticulous attention to detail. The lobby view of Jade Dragon Snow Mountain is impressively majestic. The hotel is a short 15min walk from the Shuhe Ancient Town, but they also provide a horse-drawn carriage service to the town. The property is gorgeously landscaped with a pavilion by a pond with ducks and beautiful peacocks running free in the estate. Breakfast is a good spread of Asian and Western picks. Special mention goes to Lina from the 1919 bar as well as restaurant, I was feeling rather ill on Christmas Eve and she thoughtfully suggested that I have something light like porridge at the quieter 1919 bar, instead of the noisy Christmas Dinner Buffet. On top of that, she instructed the lady staff at bar 1919 to make a pot of hot ginger tea for me which really helped alleviate my stomach discomfort. The lady staff (can't remember her name) at Bar 1919 also made me a pot of hot ginger tea the following 2 days as I was still not feeling 100%. Their actions went above and beyond their duties and exemplified kindness and empathy for another human being, not just as a guest. They have my utmost respect and gratitude. :) Another mention goes to Vicky from the front desk, she efficiently handled my unusual request for exchange of cash using WeChat as I didn't have foreign currency on hand. Her genuine friendliness and help were greatly appreciated. If ever we find ourselves in Lijiang again, Pullman will definitely be our first choice.…
We were so well taken care of... thank you Tess Tang and team for sending us soothing desserts that keeps us warm. The team is very accommodating and pleasant. We are very happy with the attention and service extended to us. Thank you once again for making our stay at Pullman Lijiang so pleasant and warm.
Pullman Resort Hotel is a beautiful design away from the old city 12 minutes walk, the old city and the Plaza shopping complex 15 minutes by taxi, the hotel entrance and reception are good, few staff speak English. The hotel rooms are clean and full service, the design is beautiful, they have a carriage with a horse taking you around the resort . The breakfast restaurant is good, the problem is that they dont have a buffet for dinner , they have Fridays only, and the rest of the days menu. The hotel also needs an indoor Swimming pool indoor .
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