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Pullman Lijiang Resort & Spa

Traveler (427)
Room & Suite (127)
Dining (36)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Free parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Room service
Spa
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Business
HOTEL CLASS
293Reviews
478Photos
17Q+A
48Room tips
Traveler rating
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  • 5
  • 7
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Popular mentions
Really pretty backdrop with the snow mountains in the yard. Rooms are great except for the low pressure showers. Service was excellent and Amy, our housekeeper ensured that we got everything we need for our kids. Went for the massage and it was excellent too!
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I stayed in Pullman Lijiang with my 21-month-old toddler and husband and we had a fabulous time because this hotel was really kids-friendly. There was an indoor kids room with slides, small foosball, and many toys for him to play with. He loved going there every evening and
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Response from h7231-GM, General Manager at Pullman Lijiang Resort & Spa
Responded Dec 30, 2018
Dear limen2000, Thank you very much for taking your time to review your recent stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager
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To be frank, I had a stay with Pullman Lijiang this spring.If memory serves me well,they made some mistakes last time.But this time,they improved a lot in guest experience. Everything about this hotel is incredible. From the moment you check in or from the moment you
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Response from h7231-GM, General Manager at Pullman Lijiang Resort & Spa
Responded Dec 30, 2018
Dear HENRY12138, Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team member will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager
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I can see why the Pullman is Lijiang's top rated hotel. I'm only giving three stars, but truth is I would stay there again in a heartbeat. Grounds are unbelievable. Morning views of snow mountain stunning. For those views alone, the stuff of lifelong memories, you should
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Response from h7231-GM, General Manager at Pullman Lijiang Resort & Spa
Responded Nov 15, 2018
Dear NoGoGuy Thank you very much for taking the time to write such an extesive and detailled review in regards to your most recent stay at Pullman Lijiang Resort and Spa. Only with such input we can set ourself higher goals to achieve and work on the elimination of any shortfalls we display during a guest's stay. Firstly i am very happy to read that you liked the Hotel in general as well as the restaurants and that Tina could exceed your expectations. Rest assured that your praise has been shared with the team and Tina will be rewarded accordingly. In Terms of the different points mentioned by you i can only apologize to you as this is not what we here strive to deliver to our guest during their time at our resort. We already adressed the different issues to the relevant managers and implemented a series of corrective actions to ensure a positive progress here. For details i will reach out to you personally. Please feel free to contact me directly for any further request or booking. I am glad to assist wherever possible. Kind regards Michael Schumacher General Manager
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After the change of my schedule, I had no reservation to return Lijiang and stay at this excellent hotel again. I am happy to meet those warmest staff and feel like to reunion with my best friends. Michael, Tina, Lisa, Selina, Emily, Regina, Van, Bella, Cecilia ( the front desk
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Review collected in partnership with Accorhotels.com
Response from h7231-GM, General Manager at Pullman Lijiang Resort & Spa
Responded Nov 6, 2018
Dear ranger0816 Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager
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12345626
Hi, Are there any restaurants and shops within walking distance to visit in an evening? Thank you
Dear YorkshireLady86 Indeed there are several Restaurants close to the Hotel. Shuhe Old Town reachable via our Hotel own Horse Carriage or a slow 20 Minutes walk is well equipped with both Shops and Restaurants while near the University (15 Minutes walk) another extensive selection of non touristic restaurants can be found. For a more distinctive shopping we recommend the malls around the dayan old town reachable by public Bus within 20 Minutes. Kind Regards M.Schumacher
1 vote
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Dear Sydneysider 75 Thank you for your Question in regards to the different wording for the same room type on third party booking websites. Checking these pages i found that this needs to be changed to avoid confusion, which will be worked on imediately. If you book a deluxe snow mountain view room it is indeed the same category as the premium deluxe snow mountain view offered directly on the Accorhotels Website. Please accept my apology for this confusing wording. Feel free to contact me directly for any further question. Kind regards M.Schumacher General Manager
1 vote
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Do you offer complimentary breakfast for Le Club Accor platinum member like the Accor properties ?
Dear manopv2000 Thank you very much for your question. We do extend all Benefits for Accor Le Club Platinum Members as per Policy.A free breakfast as well as a free afternoon tea is offered for Accor Le Club Platinum Members as a compensation of a non excisting Executive Lounge here on Property. Kind Regards M.Schumacher General Manager
0 votes
Dear Frances D In our Hotel building we have two floors yet the second floor is reachable via a lift. All other areas are on the groundfloor. Lijiang has an average alitude of 2400m above sea level.
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"Villas are better option even though every room type is suitable for families and couple alike"
"Villa living more expensive but best option"
"Stay away."
"Any room face to the snow mountain."
"Rooms on the south side are quieter"
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PRICE RANGE
$106 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman lijiang hotel lijiangpullman lijiang resort and spa
LOCATION
ChinaYunnanLijiang
NUMBER OF ROOMS
130
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