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Pullman Lijiang Resort & Spa

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#7 of 753 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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209 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Zurich, Switzerland
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in Pullman Lijiang Resort and spa just now, yes it is rainy Season but still warm during the day - just a wonderful Resort with excellent trained and friendly staff at Restaurants and Housekeeping. I tried the Spa and got wonderful Relaxing massages and Treatments from staff they really know their Job. The pool Villas are so beautiful... More 

Helpful?
Thank MaBar2013
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear MaBar2013, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. Personalized service and attention to details is... More 

Crans-Montana, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Pullman Lijiang Resort with my partner for a long weekend trip. First time staying at a Pullman Resort, flawless service and great property. The guest rooms are spacious and nice amenities. Reception team really helpful and welcoming. Could really experience the local hospitality of the Nakhi people. Thank you for making our trip so unique! :)... More 

Helpful?
Thank Lucy Z
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lucy Z, It was a great pleasure having you and your partner as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am extremely astonished and thankful receiving your valuable feedback and I know that I speak on behalf of my entire resort team when I... More 

Hong Kong, China
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was up to the typical pullman and accor standard but doesnt worth the upscale price. Decoration was nice and location was excellent. It was close to the Shuhe Old Town. The staff were friendly and helpful but they were a bit slow. All in all, it was satisfactory.

Helpful?
Thank PurinAirways
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear PurinAirways, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay and the most relaxing atmosphere, the location of our resort and the decoration. Our Deluxe Villas with one or two bedrooms offer a hot soak tub in the... More 

Beijing, China
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel, next the snow mountain. Great view and great service. The clerk in front desk Chris Zhong is extremely helpful and friendly. I certainly will stay in this hotel, nice, quite and excellent service! Clearly the hotel staff is well trained and can provide super service. David Li

Helpful?
Thank davidlijun88
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear David Li, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed the service attitude of our staff, the most relaxing atmosphere with the breathtaking Mountain View and our beautiful gardens. Thank you very much also for your appreciation of our... More 

Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

We stayed here before and after a trek in the Tiger Leaping Gorge. We stayed in a villa both nights. The staff are generally very well trained and service was prompt. Chris at the front desk is a star - he remembered us after our trek and upgraded us. Our villa was a good size. The only downside is the... More 

Helpful?
Thank ConstantTraveller85
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Constant Traveller85, It was with great pleasure having you as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. Thank you very much also for your appreciation of our personalized service and attention to details, especially from our front desk staff Chris, I will ensure that he... More 

Hangzhou, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

We rented a house for 3 with a hit tub. It was really good. The service is OK, but not perfect. Location is OK as well. I think it's a very good place to be with a family. BTW breakfasts there are super good!

Helpful?
Thank Yulia M
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yulia M, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very happy to hear that you have enjoyed our specious and well-designed villa with the hot soak tub and the breathtaking view of the Snow Mountain and the relaxing atmosphere and nature of our resort. Thank you... More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

Pullman Lijiang Resort and Spa, is a 10-minute drive from Dayan Ancient Town from downtown Lijiang. It is 35km from Lijiang Sanyi Airport. This is a 5 star hotel blending of traditional Naxi design with modern amenities. With snow-capped mountains as a backdrop, the views of Jade Dragon Snow Mountain will amaze even the most seasoned travelers. Situated 0.5km from... More 

Helpful?
Thank Mio K
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mio K, First of all thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and your excellent feedback to future travelers to Lijiang. Personalized service, attention to details and our hotel strictly in line with location evaluation is our strengths and I... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2016

We are a family of 4 adults, touring Lijiang for the first time. Accommodation is very important to us as we spent equal time indoors and outdoors. We voted and decided on Pullman Resorts but were worried that we might not like it. To our pleasant delight, every day of stay at Pullman was wonderful. It was just fantastic! We... More 

Helpful?
2 Thank Emily S
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Emily S, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear... More 

Hong Kong, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 8, 2016

limited words on tripadvisor comment, can't in details. Let simply my comment/experience - hardware is fine, clean as ACCOR standard but bad smell from floor drain, did complaint & took action BUT still have ! Service is so so , depends on the staffs (some are nice but most of them not well training, special western restaurant) as 5 stars... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tina L
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Ms. Tina L., Thank you very much for taking the time to let us know about your experience during your stay with us here in Lijiang. I wish it had been under more pleasant circumstances and I deeply regret in learning about your dissatisfaction and that our service delivery did not sufficiently work. I would like to share with... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 3, 2016 via mobile

I recently stayed at The Pullman Lijiang in Yunnan Province for a long weekend. The property is stunning, with beautiful views of the mountains. I love to go to spas and was very excited to book a treatment at the Pullman spa. The massage service was very good, but I'd like to bring special attention to the exceptional service of... More 

Helpful?
1 Thank ToriRappold
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear ToriRappold, I am very glad to hear that you have enjoyed your stay with us here in Lijiang and would like to say thank you very much for your kind comments about our resort. I also appreciate the time you set aside to notify us that our associates were able to meet your expectations in the commitment and quality... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range: $125 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Hotel Style:
#3 Spa Hotel in Lijiang
#4 Luxury Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Family Hotel in Lijiang
#22 Best Value Hotel in Lijiang
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