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Pullman Lijiang Resort & Spa

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#8 of 921 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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233 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Shanghai, China
Reviewed 3 weeks ago

We stayed 3 nights in a villa at this well located, nice, and quiet resort during the Chinese New Year. There is a fabulous direct view on the Jade Dragon snow mountain from the inner court of the resort. We were very well served from all the staff there. They were very warm, kind and polite, always available, paying lot...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank skam20172017
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear skam20172017 Thank you very much for taking the time to sit down and review your recent stay here at Pullman Lijiang Resort and Spa. It is with great pleasure to read how much you enjoyed your stay with us during Chinese New Year and that the Team has been able to go the extra mile to make you feel...

Hong Kong
Reviewed January 21, 2017

We have an absolutely fabulous stay here in Dec, loved every aspect of this resort hotel. The staff were all friendly and helpful. The hotel ambience epitomises what a top resort should be - tranquil setting with the snow mountain in the backdrop and a small lake reflecting it. The very spacious villa we have came with heated floor, and...

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Helpful?
Thank Calvinta
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Calvinta Thank you very much for sitting down and taking the time to review you recent stay with us here at Pullman Lijiang Resort & Spa. It made me glad to read how much you enjoyed your stay with us and that our Team Member have been able to extend their service beyond your expectations. As our Resort is...

Sydney, Australia
Reviewed January 10, 2017

Romantic hotel with views to die for! Great Service! There are some trivial issues on lightings etc in rooms but the minute it is reported, the staff comes around to fix it. They take Accor loyalty program members very seriously too - you get all the upgrades and also the recognition! This hotel is spread out in resort style villas...

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Helpful?
Thank LeePW
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear LeePW Thank you very much for taking the time to review your time here with Pullman Lijiang Resort and Spa. I am delighted to learn that you feeled welcome during your two stays with us and that the team was able to provide the desired extra mile of service to satisfy your wishes and needs. Our Naxi Style Resort...

Singapore, Singapore
Reviewed January 6, 2017

We were upgraded to the villa and the moment we stepped into the spacious villa, me and my friend were dumbfounded for minutes. It's looks like Banyan tree resort, Lijiang, but with a more modern and welcoming feeling. It's grand, and makes us feel like loyalties. The service is great too! I will consider to stay in this Accor property...

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Helpful?
Thank MysteryReview777
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear MysteryReview777 Thank you very much for sharing your positive experience in Pullman Lijiang Resort and Spa. I am glad to learn that you enjoyed our service with a french touch and had a feel welcome feeling in our resort. Our resort is a blend of modern and traditional naxi architecture aimed to make our guest feel at home far...

Beijing, China
Reviewed January 2, 2017

We stayed for 2 nights at end of December. it was quiet because its not holiday in China. Deluxe room was very comfortable and staffs are friendly. the hotel is around 20 mins walk away from the Shuhe old town and 15 mins drive away from the Lijiang old city. we loved it a bit away so its more tranquil....

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Helpful?
1Thank tisantlai
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear tisantlai Thank you very much for taking the time to review your stay with us here at Pullman Lijiang Resort and Spa. I am very glad to learn that you enjoyed our deluxe room and the overall friendly and quiet atmosphere in our resort. Further i am pleased to read that you enjoyed our free of charge horse carriage...

Washington, DC
Reviewed January 2, 2017 via mobile

We stayed for three nights over Christmas. The villa -complete with heated floors, outdoor hot tub, and private garden - was the perfect getaway. The breakfast was delicious, and open early enough to allow us to get an early start. Chinese restaurant was also very good. The hotel also provides free parking and free bikes. We liked the location outside...

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1Thank sberan
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear sberan Thank you very much for taking the time to review your stay at Pullman Lijiang Resort and Spa. It is my great pleasure to learn about your positive service experience in our Resort as well as the villa design and interior as well as the central yet tranquil location of our property. Thank you as well to bring...

Richland, Washington
Reviewed December 15, 2016

We arranged to stay 4-nights in early December...the off season. Any email correspondence were quickly replayed to. The hotel did a fantastic job setting up a driver for us to tour the area. The staff at the hotel made us feel like the only guests and pampered us accordingly. The restraunt staff were very friendly and helpful. The room was...

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Helpful?
1Thank tj20travel
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear tj20travel Thank you very much for taking the time to review your recent stay with us at Pullman Lijiang Resort and Spa.I am glad to learn that our team could exceed your expectations in terms of service quality and that you enjoyed our different service offers as well as our quiet and comfortable room. We hope to welcome you...

Singapore, null, Singapore
Reviewed November 30, 2016 via mobile

This is second time my wife and I stay in a Pullman resort (1st time at Danang) and we totally enjoyed the experience. We can feel the wow factor as we enter the resort. The resort just exude a class of elegance but yet it blend so nicely with the surrounding. It is beautifully designed, with the Jade Dragon mountain...

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Helpful?
Thank Yuan83
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yuan83 Thank you very much for taking the time to write such a detailled and extensive feedback on your stay here at Pullman Lijiang Resort and Spa. I am very pleased to read about the efforts done by the team to assist you in finding the lost Taobao Parcel and your experience with our free horse carriage. Oposite i...

London, United Kingdom
Reviewed November 20, 2016

The resort is located 5-10 minutes drive away from Shu'He old town - this small village is more authentic and less commercialised than Da'Yan old town in Lijiang city centre. There are bikes in the resort for hotel guests' use, the facilities are excellent, and my room had spectacular views of YuLong snow mountain. The resort is huge and the...

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1Thank Up C
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Up C Thank you very much for taking the time to review your recent stay here with us at Pullman Lijiang Resort and Spa. The Team and i are very pleased to learn how much you enjoyed your time with us and that you enjoyed our overall design, the different services as well as the service attitude of the...

Surabaya, Indonesia
Reviewed October 31, 2016

Stayed on April 2016, for 3 nights. enjoy the quiet, serenity surrounding. beautiful landscape. Near Shuhe old town, free transport with horse-carriage.. Could book a local tour in Shuhe to explore Jade Dragon Mountain, Tiger leaping Gorge

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Helpful?
Thank nik-non
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear nik-non Thank you very much for taking the time to review your stay with us at Pullman Lijiang Resort and Spa. It is my great pleasure to learn that you enjoyed your quiet and peaceful stay as well as the landscape in our Resort which combines Naxi architectural exteriors and contemporary interiors and also the breathtaking view of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range: $126 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Resort And Spa
Pullman Lijiang Hotel Lijiang
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Luxury Hotel in Lijiang
#6 Family Hotel in Lijiang
#22 Best Value Hotel in Lijiang
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Lijiang Resort & Spa staff and other travelers.
5 questions
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Hong Kong, China
over a year ago

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Questions? Get answers from Pullman Lijiang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the luxurious villa with private outdoor hot bath really tops”
 of 5 bubbles Calvinta, Jan 21, 2017 | Read review
“Fantastic view and location! View of the mountains are to die for”
 of 5 bubbles LeePW, Jan 10, 2017 | Read review
“Expect more time at check in”
 of 5 bubbles tisantlai, Jan 2, 2017 | Read review
“For families, rooms with outdoor hot tubs are great.”
 of 5 bubbles EmilyS678, Apr 17, 2016 | Read review
“Best views of the Dragon mountain from Deluxe rooms”
 of 5 bubbles LadyA_9228, Mar 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question