PULLMAN LIJIANG RESORT & SPA $102 ($̶1̶1̶4̶) - Updated 2019 Prices & Hotel Reviews - China

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining.

Full view

Property amenities

Free High Speed Internet (WiFi)

Restaurant

Free parking

Bar/Lounge

Fitness Center with Gym / Workout Room

Room service

Spa

Airport transportation

Babysitting

Banquet Room

Business Center with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Hot Tub

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Public Wifi

Shuttle Bus Service

Wheelchair access

Room features

Air conditioning

Minibar

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Mountain View

Business

HOTEL CLASS

Full view

Contact

Shuhe Entrance Road, Lijiang 674100 China

Name/address in local language

Getting there

Lijiang Airport16 mi

See all nearby hotels

Nearby restaurants

Nomad Guesthouse & Cafe

15 minCafe

Yun Shan Ge Chinese Restaurant(Grand Hyatt Lijiang)

10 minChinese

Sweet Vanilla

13 min

Lakeside Restaurant - Jinmao Hotel Lijiang， the Unbound Collection by Hyatt

7 minInternational

See all nearby restaurants

Nearby attractions

World Heritage Park, Lijiang

8 minReservations

Shuhe Food Street

13 minPoints of Interest & Landmarks

LiJiang ShiJie YiChan ZhanShi ZhongXin

10 minSpeciality Museums

Dajue Palace

12 minAncient Ruins

See all nearby attractions

293Reviews

478Photos

17Q+A

48Room tips

Beautiful resort

Really pretty backdrop with the snow mountains in the yard. Rooms are great except for the low pressure showers. Service was excellent and Amy, our housekeeper ensured that we got everything we need for our kids. Went for the massage and it was excellent too!

Date of stay: March 2019

A Fabulous Luxury Hotel for Kids

I stayed in Pullman Lijiang with my 21-month-old toddler and husband and we had a fabulous time because this hotel was really kids-friendly. There was an indoor kids room with slides, small foosball, and many toys for him to play with. He loved going there every evening and…

Date of stay: December 2018

Dear limen2000, Thank you very much for taking your time to review your recent stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager

A Perfect Luxury Hotel—Pullman Lijiang

To be frank, I had a stay with Pullman Lijiang this spring.If memory serves me well,they made some mistakes last time.But this time,they improved a lot in guest experience. Everything about this hotel is incredible. From the moment you check in or from the moment you…

Date of stay: December 2018

Dear HENRY12138, Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team member will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager

I can see why the Pullman is Lijiang's top rated hotel. I'm only giving three stars, but truth is I would stay there again in a heartbeat. Grounds are unbelievable. Morning views of snow mountain stunning. For those views alone, the stuff of lifelong memories, you should…

Date of stay: November 2018

Dear NoGoGuy Thank you very much for taking the time to write such an extesive and detailled review in regards to your most recent stay at Pullman Lijiang Resort and Spa. Only with such input we can set ourself higher goals to achieve and work on the elimination of any shortfalls we display during a guest's stay. Firstly i am very happy to read that you liked the Hotel in general as well as the restaurants and that Tina could exceed your expectations. Rest assured that your praise has been shared with the team and Tina will be rewarded accordingly. In Terms of the different points mentioned by you i can only apologize to you as this is not what we here strive to deliver to our guest during their time at our resort. We already adressed the different issues to the relevant managers and implemented a series of corrective actions to ensure a positive progress here. For details i will reach out to you personally. Please feel free to contact me directly for any further request or booking. I am glad to assist wherever possible. Kind regards Michael Schumacher General Manager

After the change of my schedule, I had no reservation to return Lijiang and stay at this excellent hotel again. I am happy to meet those warmest staff and feel like to reunion with my best friends. Michael, Tina, Lisa, Selina, Emily, Regina, Van, Bella, Cecilia ( the front desk…

Review collected in partnership with Accorhotels.com

Date of stay: November 2018

Dear ranger0816 Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager

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Are the private pools in the one bedroom villas heated?

Hi, Are there any restaurants and shops within walking distance to visit in an evening? Thank you

Dear YorkshireLady86 Indeed there are several Restaurants close to the Hotel. Shuhe Old Town reachable via our Hotel own Horse Carriage or a slow 20 Minutes walk is well equipped with both Shops and Restaurants while near the University (15 Minutes walk) another extensive selection of non touristic restaurants can be found. For a more distinctive shopping we recommend the malls around the dayan old town reachable by public Bus within 20 Minutes. Kind Regards M.Schumacher

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Has anybody booked this hotel using 3rd party booking websites (e.g. Expedia, Trivago, Wotif)? Under the accorhotels Pullman website, there is either a Deluxe room with either Mountain or Garden view or a Premium Deluxe room with Snow mountain view. On the other 3rd party booking websites, there is no Premium Deluxe room but just a Deluxe Room with Snow mountain view at around the same price. Is this the same room type? Has anyone booked this and turned up at the hotel being offered a normal mountain or garden view? Thanks for any comments.

Dear Sydneysider 75 Thank you for your Question in regards to the different wording for the same room type on third party booking websites. Checking these pages i found that this needs to be changed to avoid confusion, which will be worked on imediately. If you book a deluxe snow mountain view room it is indeed the same category as the premium deluxe snow mountain view offered directly on the Accorhotels Website. Please accept my apology for this confusing wording. Feel free to contact me directly for any further question. Kind regards M.Schumacher General Manager

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Do you offer complimentary breakfast for Le Club Accor platinum member like the Accor properties ?

Dear manopv2000 Thank you very much for your question. We do extend all Benefits for Accor Le Club Platinum Members as per Policy.A free breakfast as well as a free afternoon tea is offered for Accor Le Club Platinum Members as a compensation of a non excisting Executive Lounge here on Property. Kind Regards M.Schumacher General Manager

Hi, do travellers have to climb steps in order to get to the hotel room? I am unable to handle stairs now due to a heart condition. Thank you.

Dear Frances D In our Hotel building we have two floors yet the second floor is reachable via a lift. All other areas are on the groundfloor. Lijiang has an average alitude of 2400m above sea level.

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