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Pullman Lijiang Resort & Spa

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Shuhe Entrance Road, Lijiang 674100 China
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Traveler (932)
Dining (79)
Room & Suite (22)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 1,069 in Lijiang
Location
4.4
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Fishing
Free shuttle or taxi services
Parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot bath
Massage
Massage chair
Salon
BBQ facilities
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Chinese
1398Reviews21Q+A51Room tips
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raymanleezheng wrote a review Mar 2021
1 contribution
Great resort ! Good location near Suhe old town, Hotel room facility it is good, Restaurant provide traditional local food. Staff friendly and helpfully. If hotel can provide free shuttle bus to Suhe old town will be better.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
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Response from Welcomer Manager, Guest Services / Front Office at Pullman Lijiang Resort & Spa
Responded Mar 8, 2021
尊敬的客人,您好,非常感谢您抽出宝贵时间对酒店给予评价!首先感谢您下榻丽江铂尔曼度假酒店并接受我们的服务!我们非常开心看到您对酒店的肯定,这让我们倍受鼓舞!酒店紧靠束河古镇,将连绵的玉龙雪山尽收眼底,距离丽江市区和有“历史文化遗产”美誉的大研古镇仅有10分钟的路程。酒店设计灵感来自当地纳西族的传统建筑,底层设计的同时融入了现代中式装饰元素,大小花园水流环绕,中心湖更是汇聚了酒店的诗画美景精华。酒店内饲养了孔雀、小鸭子、小兔子等小动物,让宾客在美丽的园林中感受与大自然的互动,带走一段难忘的记忆。再次感谢您的分享,期待与您再次相聚。
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henrybaihn wrote a review Jan 2021
Nanjing, China14 contributions28 helpful votes
Staying in the hotel is very comfortable. The surroundings are very nice and beautiful. You can find lots of guests take pictures from the balcony in the room. I suggest to staying in the villa because you can relax yourself here. You can see a private garden in the villa. The room is very clean and quiet. You can have good sleep here. The bathroom is big too and there is a huge bath tube. The foods in the restaurant are very yummy. Especially the service in the hotel is very nice. Esch staff would say hello to you upon meeting in the hotel. You can see smiles on their face. I will choose my accommodations here again next time.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
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Response from Welcomer Manager, Guest Services / Front Office at Pullman Lijiang Resort & Spa
Responded Jan 4, 2021
Hello, thank you very much for your valuable time! First of all, thank you for staying at Pullman resort Lijiang and accepting our service! We are very happy to see your affirmation of the hotel, which makes us very inspired! The hotel is close to Shuhe ancient town, with a panoramic view of the continuous Yulong Snow Mountain. It is only 10 minutes away from Lijiang City and Dayan ancient town, which is known as "historical and cultural heritage". The design of the hotel is inspired by the traditional architecture of the Naxi people. The underlying design is integrated with modern Chinese decorative elements, surrounded by big and small gardens, and the central lake is the essence of the poetic beauty of the hotel. Peacocks, ducklings, rabbits and other small animals are raised in the hotel, so that guests can feel the interaction with nature in the beautiful garden and take away an unforgettable memory. Thank you again for your sharing and look forward to meeting with you again.
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chektan wrote a review Sep 2020
Shanghai, China1 contribution
The resort is located near Jade Dragon Mountain National Park, walking distance to Su He Old Town涑河古镇, also near White Sand Old Town 白沙古镇 and Da Yan Old Town大研古镇 , UNESCO heritage. A pleasant dining area with companion of smal animals.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
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Sijia C wrote a review Jul 2020
Sydney, Australia66 contributions93 helpful votes
We stayed at the Pullman Lijiang last year for a couple of nights, as a family of three, and it was a wonderful experience. The resort had a large number of free standing villas and we stayed in the one bedroom deluxe villa. Basically, it's like having your own little house, with a courtyard and spa. Very spacious, private and comfortable. The highlight for us was the outdoor spa, which at 3000m above sea level, you could literally stargaze whilst relaxing in the private heated spa. Very unique experience in an ancient town so high above sea level. As an Accor Plus member, we thoroughly enjoyed all the loyalty benefits such as welcome drinks and discounted dinner at the resort. The lobby and pond area also had a good view of the snowy peak jade dragon mountain, along with a few fat ducks that lives around the pond and they are not scared of humans. The location of the hotel is within walking distance to the Shu He Ancient Town, the smaller but more natural ancient town. Staff was polite and friendly. Special thanks to Heidi (reservation manager) for helping us pick our villa, sending us pictures of the villa in advance of our stay and briefing us on the resort facilities. Sijia
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Date of stay: August 2019
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Room Tip: Get a Villa if you can. It's worth the Privacy.
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3 Helpful votes
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Charles Tseng wrote a review Jun 2020
16 contributions
At first when I went to Lijiang Pullman I had some problems as a American during Coronavirus. The staff at the front told me that I had to go to the police station because of coronavirus to register with the police. Apparently it's only a Lijiang thing because I haven't had any troubles checking in anywhere else because the hotel typically just registers on the system for you. At first I was going to have to go to the police office myself but the front office staff Vincent checked with his supervisor to see if he could run my passport himself. Vincent went to the police office himself and even offered me two naxi local postcards for my inconvenience. So great job to Vincent I would have been dead tired going to the police station after my 4 hour ride from Shangri-La. Food - Breakfast is great! Try to sit outside and look at the views there are also some animals that kids really enjoy including a peacock and some rabbits. There is a free horse carriage ride but honestly, the horse looks so sad carrying people around. I wish they could invest some money into the horse carriage gear. All of it looks makeshift like the muzzle on the horse is made out of some random wires. The horse looks kind of depressed maybe they could charge or limit the horse rides.
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Date of stay: June 2020
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Trip type: Traveled
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MiAlGa wrote a review May 2020
Beijing, China36 contributions10 helpful votes
+1
Living 8 years in China it was our long time plan to visit Yunnan. After having heard so much fantastic feedback about Pullman Lijiang from friends previously staying there I decided to book a villa for a 4 nights stay. From the arrival onward the whole experience was absolutely flawless. The Villa was well maintained and clean and the bed super comfortable. First evening we enjoyed the most delicious hot pot in the hotel restaurant and our server Johnny was extremely attentive and polite. The presentation of the food was perfect. Staying in the villa entitles guests for breakfast in the Chinese Restaurant where the setup is very clever. A continental breakfast setup at the buffet with added hot dishes but all egg dishes / soup and noodle dishes are prepared a la carte and served to guests. Options are plentiful, fresh and delicate. The Restaurant Manager Jane was so polite, anticipating our every need and not only her and her team provided best service but also extended such genuine care and recommendations which sights are a must to visit. The Old Town of Lijiang was fantastic - make sure you visit once at day time but also visit at night. The atmosphere will be completely different. The Yulong Snow Mountain was an experience and looking from 4506m down into Yunnan with bluest skies was truly memorable. We also had a day trip to ShangriLa Region to visit the famous Tiger Leaping Gorge Scenic Area. After coming back exhausted we used the Spa for a 2 1/2 hour scrub, full body massage treatment and value for money was good since there was a happy hour promotion with a 50% discount. During our stay we also met the Hotel Manager Michael who went out of his way to ensure our utmost happiness. Overall an absolutely unforgettable trip ant thanks to the whole Pullman Lijiang Team for making us feel so welcome! We will definitely come back.
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Date of stay: May 2020
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Room Tip: Treat yourself to the villa. It is absolutely worth it.
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Response from Pullmanlijaing, Welcomer Manager at Pullman Lijiang Resort & Spa
Responded May 24, 2020
Dear MiAIGa: Thank you very much for taking time to post this review about Pullman Lijiang Resort & Spa. We are very happy to know you enjoyed your stay with us.We are looking forward to welcome you again in your next visit in Lijiang.
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liaket wrote a review Jan 2020
Moscow, Russia16 contributions1 helpful vote
Even this hotel is not location near to Lijiang main attraction - old historical town - it is very good option to stay. It is only 10 minutes by walk for Shuhe old town. All the villas and main buildings of the hotel are harmoniously integrated into the landscape with the main focus on Lijiang treasure - Jade Snow Mountain which reflects in the pod just right after entrance to the territory of hotel. I was happy enough to be upgraded to stay at villa which has charm and great amenities. Huge bed with great linen and choice of pillows. Huge bathroom with shower and bath. Cosy living room. Great breakfast, mostly with local dishes, very delicious and various. In the afternoon it is possible to enjoy afternoon tea and glass of wine in the pleasant atmosphere of bar with great view over mountains. Also I have chance to visit SPA. Very professional and relaxing. And very thankful to the stuff: even sometimes we had some language barriers they were always eager to help and support in any needs. I would love to come there back.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
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Trip type: Traveled
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Response from Pullmanlijaing, Welcome Manager at Pullman Lijiang Resort & Spa
Responded May 10, 2020
Thank you very much for your stay in lijiang pullman resort hotel and share your experience with us.Hear you sure, we are very happy, your satisfaction is our forward momentum, we will continue to maintain and continuously improve their hard, ready to come back at any time, you are looking forward to your visit again.
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marcryu wrote a review Jan 2020
Singapore, Singapore40 contributions9 helpful votes
+1
My partner and I stayed in Deluxe King Room with a mountain view and it was perfect. Spacious bed and bath rooms, lounge area, living room and a garden with a hot tub—all beautiful designed with meticulous attention to detail. The lobby view of Jade Dragon Snow Mountain is impressively majestic. The hotel is a short 15min walk from the Shuhe Ancient Town, but they also provide a horse-drawn carriage service to the town. The property is gorgeously landscaped with a pavilion by a pond with ducks and beautiful peacocks running free in the estate. Breakfast is a good spread of Asian and Western picks. Special mention goes to Lina from the 1919 bar as well as restaurant, I was feeling rather ill on Christmas Eve and she thoughtfully suggested that I have something light like porridge at the quieter 1919 bar, instead of the noisy Christmas Dinner Buffet. On top of that, she instructed the lady staff at bar 1919 to make a pot of hot ginger tea for me which really helped alleviate my stomach discomfort. The lady staff (can't remember her name) at Bar 1919 also made me a pot of hot ginger tea the following 2 days as I was still not feeling 100%. Their actions went above and beyond their duties and exemplified kindness and empathy for another human being, not just as a guest. They have my utmost respect and gratitude. :) Another mention goes to Vicky from the front desk, she efficiently handled my unusual request for exchange of cash using WeChat as I didn't have foreign currency on hand. Her genuine friendliness and help were greatly appreciated. If ever we find ourselves in Lijiang again, Pullman will definitely be our first choice.
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Date of stay: December 2019
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Room Tip: Rooms in the 2018 - 2022 have an unobstructed view of the mountains and quieter.
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1 Helpful vote
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Response from Pullmanlijaing, Manager at Pullman Lijiang Resort & Spa
Responded Jan 10, 2020
Thank you very much for your stay in lijiang pullman resort hotel and share your experience with us.Hear you sure, we are very happy, your satisfaction is our forward momentum, we will continue to maintain and continuously improve their hard, ready to come back at any time, you are looking forward to your visit again.
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Kipricks wrote a review Dec 2019
1 contribution
We were so well taken care of... thank you Tess Tang and team for sending us soothing desserts that keeps us warm. The team is very accommodating and pleasant. We are very happy with the attention and service extended to us. Thank you once again for making our stay at Pullman Lijiang so pleasant and warm.
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Review collected in partnership with 单个酒店
Date of stay: December 2019Trip type: Traveled
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Response from Pullmanlijaing, Manager at Pullman Lijiang Resort & Spa
Responded Jan 10, 2020
Thank you very much for your stay in lijiang pullman resort hotel and share your experience with us.Hear you sure, we are very happy, your satisfaction is our forward momentum, we will continue to maintain and continuously improve their hard, ready to come back at any time, you are looking forward to your visit again.
Read more
Ben lamyaa wrote a review Oct 2019
Kuwait City, Kuwait214 contributions88 helpful votes
Pullman Resort Hotel is a beautiful design away from the old city 12 minutes walk, the old city and the Plaza shopping complex 15 minutes by taxi, the hotel entrance and reception are good, few staff speak English. The hotel rooms are clean and full service, the design is beautiful, they have a carriage with a horse taking you around the resort . The breakfast restaurant is good, the problem is that they dont have a buffet for dinner , they have Fridays only, and the rest of the days menu. The hotel also needs an indoor Swimming pool indoor .
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled
2 Helpful votes
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Response from Pullmanlijaing, Assistant Front Office Manager at Pullman Lijiang Resort & Spa
Responded Oct 10, 2019
Dear guest, It is our great hour to become you host hotel, and thanks for taking time to share your experience with us. I am happy to hear that you had a wonderful stay with us. We are pay special attention to the guest experience in Pullman Lijiang Resort and Spa, we always try our best to improve our-self, so your feedback is important for us, I will share your feedback with our team member to adjust. As you know, Lijiang, which is an old town with the traditional colorful culture, it is worth to discovery and explore, I hope we will meet again in such beautiful city, also in Pullman Lijiang. Every successful in the future! Assistant Front Office Manager Arrow ZHANG
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PRICE RANGE
$91 - $123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman lijiang hotel lijiang, pullman lijiang resort and spa
LOCATION
ChinaYunnanLijiang
NUMBER OF ROOMS
130
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Frequently Asked Questions about Pullman Lijiang Resort & Spa
Which popular attractions are close to Pullman Lijiang Resort & Spa?
Nearby attractions include World Heritage Park, Lijiang (0.4 miles), Shuhe Food Street (0.6 miles), and LiJiang ShiJie YiChan ZhanShi ZhongXin (0.5 miles).
What are some of the property amenities at Pullman Lijiang Resort & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Lijiang Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Lijiang Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Pullman Lijiang Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Lijiang Resort & Spa?
Conveniently located restaurants include Yue Huo Tang, Su Yuan, and Lakeside Restaurant.
Are there opportunities to exercise at Pullman Lijiang Resort & Spa?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Pullman Lijiang Resort & Spa have an airport shuttle?
Yes, Pullman Lijiang Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Lijiang Resort & Spa have airport transportation?
Yes, Pullman Lijiang Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Lijiang Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Lijiang Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.