Pullman Lijiang Resort & Spa
Shuhe Entrance Road, Lijiang 674100 China
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Traveler (946)
Room & Suite (113)
Dining (79)
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About
#2 of 1,070 hotels in Lijiang
Location
4.4
Cleanliness
4.6
Service
4.4
Value
4.1
Travelers' Choice
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Fishing
Airport transportation
Parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot bath
Massage
Massage chair
Salon
BBQ facilities
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Chinese
Location
52Somewhat walkable
Grade: 52 out of 100
15Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Shuhe Entrance Road, Lijiang 674100 China
Name/address in local language
Getting there
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The location of the property is perfect. The rooms are big and spacious. Great mountain view too. The staff is very friendly and accommodating. The front desk manager Ms. Nicole is the sweetest. We were there to celebrate a special occasion and she made sure everything was perfect. She even offered a room upgrade. She was available 24x7 to help us. The breakfast is great too.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rough go… Couldn’t find reservation at check-in. Then room not ready until after check-in time. No extra blanket available for our son. Broken outdoor furniture and water stains inside. Two hours to get ice. Breakfast ok. Location not really walkable to either Shuhe or Lijiang. Though the setting is lovely with Mountain View’s, the bed was comfortable, and our son enjoyed feeding the ducks and rabbits, the overall experience was underwhelming. It seems like the staff is overstretched and maintenance required. This will likely be our one and only visit.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Superior villas do not have a hot tub.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel did have good points: the setting is nice (see picture of the (zoomed in) view from our balcony), our room was clean and a decent size, and the staff were friendly, helpful, and efficient. It was not a dreadful place to stay. However, Pullman is supposed to be an upper-end international hotel group, and it lacked the polish that we had anticipated on that basis. On our first evening, we went down looking forward to a cocktail before dinner and then a nice meal in the Western restaurant. We found the bar unstaffed; on trying to order cocktails in the restaurant instead, we found that they had run out of gin! (The following evening, we had excellent gin cocktails in Baisha, a nearby village so small it had cows walking down the main street, so it doesn't seem like there's a general gin drought in the area of Lijiang.) On trying to order sparkling wine instead of cocktails, we found they did not serve it by the glass; and having given up on a preprandial drink and opened the Western food menu, we found something that looked like the menu of a cheap British hotel chain. At that point, we left to eat outside the hotel, and did the same on subsequent evenings too.…
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Date of stay: June 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great resort ! Good location near Suhe old town, Hotel room facility it is good, Restaurant provide traditional local food. Staff friendly and helpfully. If hotel can provide free shuttle bus to Suhe old town will be better.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Welcomer Manager, Guest Services / Front Office at Pullman Lijiang Resort & Spa
Responded Mar 8, 2021
尊敬的客人，您好，非常感谢您抽出宝贵时间对酒店给予评价！首先感谢您下榻丽江铂尔曼度假酒店并接受我们的服务！我们非常开心看到您对酒店的肯定，这让我们倍受鼓舞！酒店紧靠束河古镇，将连绵的玉龙雪山尽收眼底，距离丽江市区和有“历史文化遗产”美誉的大研古镇仅有10分钟的路程。酒店设计灵感来自当地纳西族的传统建筑，底层设计的同时融入了现代中式装饰元素，大小花园水流环绕，中心湖更是汇聚了酒店的诗画美景精华。酒店内饲养了孔雀、小鸭子、小兔子等小动物，让宾客在美丽的园林中感受与大自然的互动，带走一段难忘的记忆。再次感谢您的分享，期待与您再次相聚。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying in the hotel is very comfortable. The surroundings are very nice and beautiful. You can find lots of guests take pictures from the balcony in the room. I suggest to staying in the villa because you can relax yourself here. You can see a private garden in the villa. The room is very clean and quiet. You can have good sleep here. The bathroom is big too and there is a huge bath tube. The foods in the restaurant are very yummy. Especially the service in the hotel is very nice. Esch staff would say hello to you upon meeting in the hotel. You can see smiles on their face. I will choose my accommodations here again next time.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Welcomer Manager, Guest Services / Front Office at Pullman Lijiang Resort & Spa
Responded Jan 4, 2021
Hello, thank you very much for your valuable time! First of all, thank you for staying at Pullman resort Lijiang and accepting our service! We are very happy to see your affirmation of the hotel, which makes us very inspired! The hotel is close to Shuhe ancient town, with a panoramic view of the continuous Yulong Snow Mountain. It is only 10 minutes away from Lijiang City and Dayan ancient town, which is known as "historical and cultural heritage". The design of the hotel is inspired by the traditional architecture of the Naxi people. The underlying design is integrated with modern Chinese decorative elements, surrounded by big and small gardens, and the central lake is the essence of the poetic beauty of the hotel. Peacocks, ducklings, rabbits and other small animals are raised in the hotel, so that guests can feel the interaction with nature in the beautiful garden and take away an unforgettable memory. Thank you again for your sharing and look forward to meeting with you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The resort is located near Jade Dragon Mountain National Park, walking distance to Su He Old Town涑河古镇, also near White Sand Old Town 白沙古镇 and Da Yan Old Town大研古镇 , UNESCO heritage. A pleasant dining area with companion of smal animals.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at the Pullman Lijiang last year for a couple of nights, as a family of three, and it was a wonderful experience. The resort had a large number of free standing villas and we stayed in the one bedroom deluxe villa. Basically, it's like having your own little house, with a courtyard and spa. Very spacious, private and comfortable. The highlight for us was the outdoor spa, which at 3000m above sea level, you could literally stargaze whilst relaxing in the private heated spa. Very unique experience in an ancient town so high above sea level. As an Accor Plus member, we thoroughly enjoyed all the loyalty benefits such as welcome drinks and discounted dinner at the resort. The lobby and pond area also had a good view of the snowy peak jade dragon mountain, along with a few fat ducks that lives around the pond and they are not scared of humans. The location of the hotel is within walking distance to the Shu He Ancient Town, the smaller but more natural ancient town. Staff was polite and friendly. Special thanks to Heidi (reservation manager) for helping us pick our villa, sending us pictures of the villa in advance of our stay and briefing us on the resort facilities. Sijia…
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Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: Get a Villa if you can. It's worth the Privacy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
At first when I went to Lijiang Pullman I had some problems as a American during Coronavirus. The staff at the front told me that I had to go to the police station because of coronavirus to register with the police. Apparently it's only a Lijiang thing because I haven't had any troubles checking in anywhere else because the hotel typically just registers on the system for you. At first I was going to have to go to the police office myself but the front office staff Vincent checked with his supervisor to see if he could run my passport himself. Vincent went to the police office himself and even offered me two naxi local postcards for my inconvenience. So great job to Vincent I would have been dead tired going to the police station after my 4 hour ride from Shangri-La. Food - Breakfast is great! Try to sit outside and look at the views there are also some animals that kids really enjoy including a peacock and some rabbits. There is a free horse carriage ride but honestly, the horse looks so sad carrying people around. I wish they could invest some money into the horse carriage gear. All of it looks makeshift like the muzzle on the horse is made out of some random wires. The horse looks kind of depressed maybe they could charge or limit the horse rides.…
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Date of stay: June 2020Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Living 8 years in China it was our long time plan to visit Yunnan. After having heard so much fantastic feedback about Pullman Lijiang from friends previously staying there I decided to book a villa for a 4 nights stay. From the arrival onward the whole experience was absolutely flawless. The Villa was well maintained and clean and the bed super comfortable. First evening we enjoyed the most delicious hot pot in the hotel restaurant and our server Johnny was extremely attentive and polite. The presentation of the food was perfect. Staying in the villa entitles guests for breakfast in the Chinese Restaurant where the setup is very clever. A continental breakfast setup at the buffet with added hot dishes but all egg dishes / soup and noodle dishes are prepared a la carte and served to guests. Options are plentiful, fresh and delicate. The Restaurant Manager Jane was so polite, anticipating our every need and not only her and her team provided best service but also extended such genuine care and recommendations which sights are a must to visit. The Old Town of Lijiang was fantastic - make sure you visit once at day time but also visit at night. The atmosphere will be completely different. The Yulong Snow Mountain was an experience and looking from 4506m down into Yunnan with bluest skies was truly memorable. We also had a day trip to ShangriLa Region to visit the famous Tiger Leaping Gorge Scenic Area. After coming back exhausted we used the Spa for a 2 1/2 hour scrub, full body massage treatment and value for money was good since there was a happy hour promotion with a 50% discount. During our stay we also met the Hotel Manager Michael who went out of his way to ensure our utmost happiness. Overall an absolutely unforgettable trip ant thanks to the whole Pullman Lijiang Team for making us feel so welcome! We will definitely come back.…
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Date of stay: May 2020
Rooms
Location
Service
Room Tip: Treat yourself to the villa. It is absolutely worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pullmanlijaing, Welcomer Manager at Pullman Lijiang Resort & Spa
Responded May 24, 2020
Dear MiAIGa: Thank you very much for taking time to post this review about Pullman Lijiang Resort & Spa. We are very happy to know you enjoyed your stay with us.We are looking forward to welcome you again in your next visit in Lijiang.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Even this hotel is not location near to Lijiang main attraction - old historical town - it is very good option to stay. It is only 10 minutes by walk for Shuhe old town. All the villas and main buildings of the hotel are harmoniously integrated into the landscape with the main focus on Lijiang treasure - Jade Snow Mountain which reflects in the pod just right after entrance to the territory of hotel. I was happy enough to be upgraded to stay at villa which has charm and great amenities. Huge bed with great linen and choice of pillows. Huge bathroom with shower and bath. Cosy living room. Great breakfast, mostly with local dishes, very delicious and various. In the afternoon it is possible to enjoy afternoon tea and glass of wine in the pleasant atmosphere of bar with great view over mountains. Also I have chance to visit SPA. Very professional and relaxing. And very thankful to the stuff: even sometimes we had some language barriers they were always eager to help and support in any needs. I would love to come there back. …
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Pullmanlijaing, Welcome Manager at Pullman Lijiang Resort & Spa
Responded May 10, 2020
Thank you very much for your stay in lijiang pullman resort hotel and share your experience with us.Hear you sure, we are very happy, your satisfaction is our forward momentum, we will continue to maintain and continuously improve their hard, ready to come back at any time, you are looking forward to your visit again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
PRICE RANGE
$120 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman lijiang hotel lijiang, pullman lijiang resort and spa
LOCATION
ChinaYunnanLijiang
NUMBER OF ROOMS
130
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Frequently Asked Questions about Pullman Lijiang Resort & Spa
Which popular attractions are close to Pullman Lijiang Resort & Spa?
Nearby attractions include World Heritage Park, Lijiang (0.4 miles), Shuhe Food Street (0.6 miles), and LiJiang ShiJie YiChan ZhanShi ZhongXin (0.5 miles).
What are some of the property amenities at Pullman Lijiang Resort & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Lijiang Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Lijiang Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Pullman Lijiang Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Lijiang Resort & Spa?
Conveniently located restaurants include Yue Huo Tang, Lakeside Restaurant, and Su Yuan.
Are there opportunities to exercise at Pullman Lijiang Resort & Spa?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Pullman Lijiang Resort & Spa have an airport shuttle?
Yes, Pullman Lijiang Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Lijiang Resort & Spa have airport transportation?
Yes, Pullman Lijiang Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Lijiang Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Lijiang Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.