We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Lijiang Resort & Spa

#6 of 752 Hotels in Lijiang
Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Pullman Lijiang Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

205 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 132: English reviews
Hong Kong, China
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was up to the typical pullman and accor standard but doesnt worth the upscale price. Decoration was nice and location was excellent. It was close to the Shuhe Old Town. The staff were friendly and helpful but they were a bit slow. All in all, it was satisfactory.

Helpful?
Thank PurinAirways
Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

We stayed here before and after a trek in the Tiger Leaping Gorge. We stayed in a villa both nights. The staff are generally very well trained and service was prompt. Chris at the front desk is a star - he remembered us after our trek and upgraded us. Our villa was a good size. The only downside is the... More 

Helpful?
Thank ConstantTraveller85
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Constant Traveller85, It was with great pleasure having you as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. Thank you very much also for your appreciation of our personalized service and attention to details, especially from our front desk staff Chris, I will ensure that he... More 

Hangzhou, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

We rented a house for 3 with a hit tub. It was really good. The service is OK, but not perfect. Location is OK as well. I think it's a very good place to be with a family. BTW breakfasts there are super good!

Helpful?
Thank Yulia M
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Yulia M, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very happy to hear that you have enjoyed our specious and well-designed villa with the hot soak tub and the breathtaking view of the Snow Mountain and the relaxing atmosphere and nature of our resort. Thank you... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

Pullman Lijiang Resort and Spa, is a 10-minute drive from Dayan Ancient Town from downtown Lijiang. It is 35km from Lijiang Sanyi Airport. This is a 5 star hotel blending of traditional Naxi design with modern amenities. With snow-capped mountains as a backdrop, the views of Jade Dragon Snow Mountain will amaze even the most seasoned travelers. Situated 0.5km from... More 

Helpful?
Thank Mio K
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mio K, First of all thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and your excellent feedback to future travelers to Lijiang. Personalized service, attention to details and our hotel strictly in line with location evaluation is our strengths and I... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2016

We are a family of 4 adults, touring Lijiang for the first time. Accommodation is very important to us as we spent equal time indoors and outdoors. We voted and decided on Pullman Resorts but were worried that we might not like it. To our pleasant delight, every day of stay at Pullman was wonderful. It was just fantastic! We... More 

Helpful?
2 Thank Emily S
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Emily S, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear... More 

Hong Kong, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 8, 2016

limited words on tripadvisor comment, can't in details. Let simply my comment/experience - hardware is fine, clean as ACCOR standard but bad smell from floor drain, did complaint & took action BUT still have ! Service is so so , depends on the staffs (some are nice but most of them not well training, special western restaurant) as 5 stars... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tina L
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Ms. Tina L., Thank you very much for taking the time to let us know about your experience during your stay with us here in Lijiang. I wish it had been under more pleasant circumstances and I deeply regret in learning about your dissatisfaction and that our service delivery did not sufficiently work. I would like to share with... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 3, 2016 via mobile

I recently stayed at The Pullman Lijiang in Yunnan Province for a long weekend. The property is stunning, with beautiful views of the mountains. I love to go to spas and was very excited to book a treatment at the Pullman spa. The massage service was very good, but I'd like to bring special attention to the exceptional service of... More 

Helpful?
1 Thank ToriRappold
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear ToriRappold, I am very glad to hear that you have enjoyed your stay with us here in Lijiang and would like to say thank you very much for your kind comments about our resort. I also appreciate the time you set aside to notify us that our associates were able to meet your expectations in the commitment and quality... More 

Singapore
Level Contributor
1 review
4 of 5 stars Reviewed April 2, 2016 via mobile

Pullman lijiang is a perfect choice in terms of location, comfort and price. Breakfast is overpriced though. There's a free horse carriage ride to shuhe ancient town every hour, also free shuttle to Dayan with a short walk to lijiang old town. More importantly we feel safe and secure staying here. I dropped my wallet in the cab and the... More 

Helpful?
Thank DDLam
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear DDLam, It was with great pleasure having you as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am extremely thankful receiving your valuable feedback and I know that I speak on behalf of my entire resort team when I say, we truly do appreciate your... More 

Canton of Geneva, Switzerland
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 29, 2016

We enjoyed 4 nights' comfortable stay in Deluxe rooms on the 1st floor, since we wanted to enjoy the view to the Dragon mountain from our rooms and balconies. The architectural concept fairly minimalist with a good standard from entrance throughout the entire project, the villas, restaurants and rooms and the gardens. The Deluxe rooms offer kingsize beds only, no... More 

Helpful?
Thank LadyA_9228
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lady_9228, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very happy to hear that you have enjoyed your stay with us in one of our Deluxe Rooms with the breathtaking view of the Snow Mountain, the excellent breakfast varieties provided by our chefs, especially the freshly cooked... More 

Zhuhai, China
2 reviews
5 of 5 stars Reviewed March 19, 2016 via mobile

I not spend normally time on reviews as a busy international entrepreneur, but when you feel so overwhelmed by beauty and professionalism, I have to express it. Not only is Lijiang one of the most beautiful places on earth and I have seen a lot, so gave me the Pullman Lijiang Villas the most unbelievable relaxing time, like living in... More 

Helpful?
Thank KarlInninger
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear KarlInninger, I am very glad to hear that you have enjoyed your stay with us and also our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. I have shared your most favorable sentiments and your valuable feedback and rating with my entire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

265 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (216)
Viewed
Hotel & Grounds (54)
Viewed
Dining (13)
Viewed
Bathroom (10)
Viewed
View from Room (9)
Viewed
Business Center/Function Rooms (4)
Viewed
Room/Suite (30)
Viewed
3:24
Videos (1)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (18)
Viewed
Dining (9)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lijiang hotels
0.9 mi away
The Bivou
The Bivou
#1 of 752 in Lijiang
5.0 of 5 stars 219 reviews
0.9 mi away
Banyan Tree Lijiang
Banyan Tree Lijiang
#3 of 752 in Lijiang
4.5 of 5 stars 820 reviews
0.7 mi away
Grand Hyatt Lijiang
Grand Hyatt Lijiang
#7 of 752 in Lijiang
4.5 of 5 stars 78 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
Zen Garden Hotel (Wuyi Yard)
3.6 mi away
Hotel Indigo Lijiang Ancient Town
3.4 mi away
LUX* Tea Horse Road Lijiang
LUX* Tea Horse Road Lijiang
#10 of 752 in Lijiang
5.0 of 5 stars 81 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Location: China > Yunnan > Lijiang
Price Range: $126 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotwire, Hotels.com, HotelTravel.com, Travelocity, Priceline, Ctrip TA, Odigeo, Agoda and Jetsetter so you can book your Pullman Lijiang Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Hotel Style:
#3 Luxury Hotel in Lijiang
#3 Spa Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Family Hotel in Lijiang
#22 Best Value Hotel in Lijiang
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay