Banyan Tree Lijiang
1,227 reviews
#12 of 1,043 Hotels in Lijiang
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Yuerong Road, Shuhe, Gucheng District, Lijiang 67410 China
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Room & Suite (189)
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#12 of 1,043 hotels in Lijiang
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Discover the historic charm, rich culture and sweeping landscapes of Lijiang, declared a UNESCO World Heritage Site in 1997. Located in the highlands of Yunnan province, the resort is adjacent to the Na'xi minority old town of Shuhe and only a 10 minute drive from the ancient Silk Road town of Baisha. Situated close to the base of Jade Dragon Snow Mountain, it is surrounded by high peaks and hidden valleys, making it a photographers dream. Many unique experiences are ready to be enjoyed as you explore the back streets of the ancient towns, traverse the mountainous landscape to Tiger Leaping Gorge, Wen Hai lake, or take a cycle trek through the foothills to remote Yi villages. For a more leisurely experience, indulge in one of the many luxurious treatments available at the world renowned Banyan Tree Spa. With clear blue skies for nine months of the year, enjoy a breath of fresh air and escape to the tranquility of Banyan Tree Lijiang.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Luxury
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
16Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Yuerong Road, Shuhe, Gucheng District, Lijiang 67410 China
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this is my first time to this brand's hotel,because of its reputation,I choose this hotel during my trip to LiJiang with my family.but it is really bad experience!!!!! I checked in just after 3 PM,but told I have to wait 15 minutes to get my room card. but I waited over 30 minutes without any notification,then I called them 2 times and wait another 30 minutes to get my room card!!!! just Imagine I wait outside my room over 1 hour with my 2 child,old parents and 3 large luggage. In the end I just received one word "sorry",nothing else. that is the "Banyan Tree" service. hope my experience could give you some suggestion!
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: the yard is good,this is the only good point I could share,others are all disappointing!
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Helpful
Responded Aug 21, 2020
Dear valued guest, We highly appreciate your time to create us your unreserved review. I am sorry to note that there was part of your stay did not meet you expectations. Regarding the delayed check in, we are very regretful that we couldn’t have a clearly communication with you, as our concern, we have tried to mitigate this by providing 1 room first to let you and your family to have a rest and wait for another room to be done as you had 2 rooms under your booking. Unfortunately we couldn’t create an alternative choice during this peak season and couldn’t meet your satisfaction as well. However this is not an excuse and we are acting on these issues immediately. Our Front Office Manager is on top of this ensuring that the team both the front service and the housekeeping team double their efforts and retraining in need areas you have highlighted. Once again, thank you to bring those up to our attention. Our team and I hope that we will have an opportunity to extend our service excellence to you and your family on your next stay, we will be more than happy to take care of your future vocation. Best regards, Angela Huang | General Manager
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We wanted to enjoy a luxury “stop and go” stay after a one week trekking in Shangri-La area and after another one around Lijiang. We did book a Villa Pool House to enjoy amenities. What a deceptive moment. On top of poor service and poor “à la carte” choice, we could not enjoy the private pool as system was not functioning. Answer from top management : “sorry the hotel is 15y old”... Conclusion I highly not recommend to go as not the Banyan Tree standards despite a beautiful room
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Date of stay: July 2020Trip type: Traveled with family
Helpful
Responded Aug 21, 2020
Dear Valued guest, First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our beautiful room, our Swimming Pool Villas are a more popular product, loved by many of our repeat guests. I am truly disappointed that your recent stay did not meet your expectations and I can assure you that we are continuously working to maintain the resort as we do have renovation plan in every year in line with its service standard. I am truly sorry for the function issue, and has been solved out in a timely manner. We do appreciate feedback as it is the only way we can truly improve our services. I sincerely hope that you will remain our valued guest and I believe that our dedicated service and the wider selection of Food& Beverage will bring you back to us. Best regards, Angela Huang | General Manager
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This was my 2nd family trip to Lijiang & my first experience with Banyan Tree. My choice for Banyan Tree Lijiang is because of its webpage description that it's strategically located near Jade Dragon Snow Mountain. It is indeed true on its location the moment you arrive at the hotel premises. Then we were given the villa location which we can see the mountain the moment you open your bedroom door. Simply Fantastic! Besides my kids find the breakfast experience very fascinating cause you're having your meal with peacocks, ducks & then can feed fishes too. In short a wonderful Summer Holiday for the family.
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Review collected in partnership with this hotel
Date of stay: June 2020
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Service
Sleep Quality
Helpful
Responded Aug 21, 2020
Dear Valued Guest, Warm greetings from LiJiang! Thank you for choosing to stay at Banyan Tree Lijiang for spending a comfortable and peaceful holiday here. The hotel is located at the foot of Jade Dragon Snow Mountain, and the landscape design inherits the essence of local Naxi culture and Chinese garden architecture in Lijiang. The concept of "one scene one step at a time" is embodied everywhere in the design of small bridges, luxurious forests and bamboo, green walls and black tiles. All of these create our amazing resort. There are ducks, fishes, turtles, peacocks and other cute creatures all around the hotel. You and your kids can meet them casually and spend a relaxing and happy parent-child time. At the same time, the hotel also offers many interesting in-house activities for kid, such as baking, making scented candles and so on. Hopefully, we will have a chance to welcome you back to Banyan Tree LiJiang and create you a wonderful stay again in the near future! Best regards, Angela Huang | General Manager
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I will highly recommend to book a room from Mountain View. Banyan Tree Lijiang may be the best hotel with snow mountain view in Lijiang. Everything is so nicely designed with local Naxi ethnic minority touches from architecture, and greenery. People are very friendly too!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Jan 5, 2020
Warmest greeting from Banyan Tree Lijiang! Thank you so much for your unreserved compliments! It’s a privilege of Banyan Tree Lijiang to witness the enchanting view of the snow mountain from every corner of the hotel as it’s just one hour drive between the snow mountain and us. It’s our honor that you loved the design of the architecture and greenery. If you come back in the next season, you will see another side of Banyan Tree Lijiang. Still elegant the architecture is, but with all the trees sprouting and blossoming. Look forward to meeting you again in the sunny and flamboyant spring！ Wish you have a happy new year Angela Huang| General Manager
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+1
I together with my friends (4 adults and 2 kids) stay at 3-bedroom villa in Banyantree Lijiang. The awesome view and outstanding service made our holiday something to be remembered. I had no doubts everyone will be struck by the stunning view of the snow mountain when walking into the lobby, just like us , no one can’t help taking out mobile phone to take lots of shots. In the following days I spent most of time in our villa to enjoy the tranquil time: sunshine, tea, reading, BBQ and relaxing except one trip to Shuhe Ancient Town, which is just 10 minutes walk from the resort.. In addition to the fantastic view, the friendly/helpful staff and outstanding service is also make our stay so memorable. We had several meals here, the food quality and service are unbeaten, fresh vegetable, specially cooked yak meat hotpot, Mixian (some kinds of noodles mixed with more than 10 ingredents), yummy! Staff always serving with sunny smiles especially Rose, vey considerate! The last but not the least, the Banyan Tree spa, totally relaxing! I would like to come back for no more other reason.…
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Date of stay: December 2019
Value
Location
Room Tip: tips: family in 2 or 3-bed villa with Mountain view; couple in Jet pool villa
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Helpful
Responded Jan 1, 2020
Warmest greeting from Banyan Tree Lijiang! Thank you so much at first for recognizing us from the environment, services, food and SPA etc., which is highly appreciated by all of our associates! Banyan Tree Lijiang itself is like a small ancient town - a miniature Lijiang. Staying in it, you can feel yourself merging in the serene atmosphere and everything slows down! A hotel can be the destination of a journey sometimes. Thank you for your nice compliments and look forward to your next visit! May you have a happy new year ahead! Angela Huang| General Manager
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PRICE RANGE
$191 - $344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
丽江悦榕庄酒店, banyan tree lijiang hotel lijiang, banyan tree hotel lijiang, lijiang banyan tree hotel
LOCATION
ChinaYunnanLijiangShangri-La Road / Gucheng District / Shuhe
NUMBER OF ROOMS
124
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Claim Your Listing Frequently Asked Questions about Banyan Tree Lijiang
Which popular attractions are close to Banyan Tree Lijiang?
Nearby attractions include Shuhe Ancient Town (0.6 miles), Shuhe Food Street (0.6 miles), and Nine-Tripod Dragon Pond (0.6 miles).
What are some of the property amenities at Banyan Tree Lijiang?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Banyan Tree Lijiang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banyan Tree Lijiang?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Banyan Tree Lijiang?
Conveniently located restaurants include One Restaurant, The Bivou Cafe, and The Compass.
Are there opportunities to exercise at Banyan Tree Lijiang?
Yes, guests have access to a fitness center during their stay.
Does Banyan Tree Lijiang have an airport shuttle?
Yes, Banyan Tree Lijiang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banyan Tree Lijiang?
Yes, dry cleaning and laundry service are offered to guests.
Does Banyan Tree Lijiang offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Banyan Tree Lijiang?
Many travelers enjoy visiting Mufu Palace (4.1 miles), Shuhe Ancient Town (0.6 miles), and Baisha Ancient Town (2.0 miles).