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Banyan Tree Lijiang

#3 of 752 Hotels in Lijiang
Certificate of Excellence
Yuerong Road, Shuhe, Gucheng District, Lijiang 67410, China
Name/address in local language
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820 Reviews from our TripAdvisor Community

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Showing 370: English reviews
new york
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel set in a beautiful location. All staff very friendly and warm. Definitely need bug spray if staying at this hotel. Spa was amazing. Room size and amenities were great. Breakfast was great. Did not love the dinner options. Walking distance to a cute part of town.

Helpful?
Thank alynn123
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Alynn, Thanks for posting your comments regarding your stay last week. Unfortunately the flies are always pretty bad at this time of year throughout this region. It improves as the weather gets colder at the end of the rainy season. In the meantime we do the best we can to mitigate the problem. Thanks again, Nigel Fisher General Manager More 

neatfreak08
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband booked this hotel as a surprise trip for us. He wanted something a little different than your standard hotel and Banyan Tree Lijiang definitely met his/our expectations. The villa was lovely, the sitting area and bed were very comfortable and the courtyard/jacuzzi were a wonderful addition to the amazing views from our villa. The hotel is well located... More 

Helpful?
Thank neatfreak08
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Guest, Great to read that you had such an enjoyable time with us. happy to see that you also went to explore Shuhe, right on our doorstep. Baisha is also fantastic and only 10 mins away, more traditions and crafts there. Hope to welcome you back to Lijiang some day, Kind regards, Nigel Fisher General Manager More 

London, United Kingdom
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort itself is great and really we were won over by the stunning views across to Jade Dragon Snow Mountain. Our villa came with a private jacuzzi which was splendid for relaxing in. The villa itself was comfortable and spacious and it was nice to have the outdoor space. We also spent a night at Amandayan (in the old... More 

Helpful?
Thank wannabejunkie
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Guest, Many thanks for your kind comments! Next time, make sure you take a waling tour through Shuhe next to Banyan Tree. there are many local secrets and some fascinating Naxi traditions to discover. Kind regards, Nigel Fisher, General Manager More 

Singapore
1 review
2 of 5 stars Reviewed June 13, 2016

Been to Banyan Tree Phuket, Bali and Bintan would have to say all 3 are on par in terms of service standards, villa environment and food. would have to say Banyan tree Lijiang is slightly on the disappointing side in terms of service. firstly jet pool villa was full of houseflies in the afternoon, jet pool is on a raised... More 

Review collected in partnership with Banyan Tree

Helpful?
Thank ZongYe
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Zong Ye, Sincere apologies. I would like to talk with you personally about this experience and will be in touch shortly. Kind regards, Nigel Fisher. General Manager. More 

Beijing, China
Level Contributor
2 reviews
2 of 5 stars Reviewed June 11, 2016

I strongly recommend Banyan Tree management to pay a special attention to Banyan Tree Lijiang Hotel service. As the first Banyan Tree hotel in China, it has been in a business for almost ten years, however, its service is far behind the minimum standard from any luxury brand hotels in the world. For our Lijiang trip, I arranged our last... More 

Helpful?
Thank Cindy_choggie
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Cindy, Thank you for your account above. Surely not the best experience. I have not received your email however as we have your contact details I will speak with you privately. Sincerely, Nigel Fisher General Manager More 

Penang Island, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2016

Don't choose Banyan Tree if you do loads of sightseeing . Given the costs involved in staying here, as in all Banyan Tree resorts , they are best maximised if you stay within the hotel to enjoy its inhouse ambience and facilities ! The surrounding mountain view; waterways and pools throughout the resort is incredibly relaxing and peaceful . However,... More 

Helpful?
Thank Tanclan1809
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear TanClan, Interesting comments! I have never looked at it that way before... But thank you for the kind comments about our property. Perhaps a balance of local touring to Shuhe and Baisha mixed with some relaxation in the Spa? Hope to see you here again one day. Kind regards, Nigel Fisher General Manager More 

Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 18, 2016

The villa with indoor jacuzzi is awesome. Although the room itself (not including the front yard)is not very large, it is very private and people from outside could hardly look into the villa and jacuzzi. Basically you can be naked in the jacuzzi but I didn't... We can see the Jade Dragon Mountain from our view on the first day... More 

Helpful?
Thank Jonyan
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Jonyan, Thank you for the review. I am glad you enjoyed the jacuzzi in the villa. These are our signature features and as you can imagine, enjoyed by all! Hope to see you here again one day. Kind regards, Nigel Fisher General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2016

A resort blessed with such a magical view of Jade Dragon Mountain has a challenge in matching its setting - and this one surely does it brilliantly. The quality of food, service & facilities are top class, thanks to personnel always doing their very best for you. Ms Marvel, in charge of accommodation, was particularly attentive.

Helpful?
Thank Judith H
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Judith, Thank you for your kind comments! I will certainly pass you your appreciation to our Director of Rooms, Marvel. Sincerely, Nigel Fisher General Manager More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 2, 2016 via mobile

We have a wonderful time staying in your resort and the front office staff by the name of Ms Holiday and Mr Harry Yuan offered us the excellent services to make sure we enjoyed the entire existence in LiJiang which I would like the Management to know. Finally , my only concern is the breakfast quality is average with limited... More 

Helpful?
Thank Henry Yip C
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Mr Yip, Thanks for taking the time to post your review. You can be assured I will pass your kind comments on to Holiday and Harry. I have noted your remarks re breakfast and the new Executive chef (arrived this week) has assured me he is going to review the entire breakfast set up. Kind regards, Nigel Fisher General... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

We were there in December 2015 for a 2 night stay. The entrance was surrounded with construction hoarding for their new Cassia resort. Hence, the grandeur was compromised. The weather was cold without snow. Just enough to freeze a thin sheet of ice in the pond. Furnishings were luxurious as BT would do for most of their resorts. Though the... More 

Helpful?
Thank Audrey K
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Audrey, A belated thank you for your review. I agree Lijiang really is a beautiful part of China and our location next to Shuhe old town is very special. Next time you visit you must go to Baisha which is only a short taxi ride from the hotel. It is full of Naxi cultural experiences and gives a glimpse... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover the historic charm, rich culture and sweeping landscapes of Lijiang, declared a UNESCO World Heritage Site in 1997. Located in the highlands of Yunnan province, the resort is adjacent to the Na'xi minority old town of Shuhe and only a 10 minute drive from the ancient Silk Road town of Baisha. Situated close to the base of Jade Dragon Snow Mountain, it is surrounded by high peaks and hidden valleys, making it a photographers dream. Many unique experiences are ready to be enjoyed as you explore the back streets of the ancient towns, traverse the mountainous landscape to Tiger Leaping Gorge, Wen Hai lake, or take a cycle trek through the foothills to remote Yi villages. For a more leisurely experience, indulge in one of the many luxurious treatments available at the world renowned Banyan Tree Spa. With clear blue skies for nine months of the year, enjoy a breath of fresh air and escape to the tranquility of Banyan Tree Lijiang. ... more   less 

Additional Information about Banyan Tree Lijiang

Address: Yuerong Road, Shuhe, Gucheng District, Lijiang 67410, China
Location: China > Yunnan > Lijiang
Price Range: $244 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Lijiang 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Banyan Tree Lijiang Hotel Lijiang
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel
Hotel Style:
#2 Luxury Hotel in Lijiang
#2 Spa Hotel in Lijiang
#3 Family Hotel in Lijiang
#6 Romantic Hotel in Lijiang
#25 Best Value Hotel in Lijiang
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