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Phoenix SPA Resort

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Phoenix SPA Resort
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17 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Ipoh, Malaysia
Level Contributor
157 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 stars Reviewed November 9, 2014 via mobile

We booked our local tour in Dali via an agency in Kunming and this is the local 4-star hotel arranged in the tour package to Dali. Not a very bad place to be from the name of it but arriving at a remote area and seeing the room and the common areas were not up to their standard at all, can't even beat a 2-star international hotel. We would have asked for another hotel if we knew this is the one arranged (not told by agency at all even when we asked for the name of the hotel, only mentioned is a local 4-star).
We stayed at room #822 and the room was just big, big bathroom with big bathtub (forgot to took photo of it as it was very dim and dark) and the carpets were stained bits and pieces and lots of hairs still stuck on it.
The whole room size is good but just not clean enough and quite dusty too. The room is quite dark, dim and comes with dark furnitures and located in a remote area but has a restaurant @ convenience store if the guests want to have dinner/supper. Open till...
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1 Thank JKY209
china
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 7, 2007

The worst hotel I had ever been to in China. Located on a highway (so much for a quite resort), rooms are moldy, old, broken and worst of all infested with flees. The bathroom was black from dirt and we were given paper toilet leftovers for our use. The rug in the room was filthy, and the furniture was old and shabby.
The staff can hardly speak any English: we wanted to pay in cash, but they charged our credit card after specifically giving it for deposit only. The bell boy broke our luggage, and the manager refused to compensate and said 10% will be given, we said it was insulting and refused to take the money. The hotel is not located anywhere near Dali, so expect a 40 Yuan ride to town.
We stayed for one night (thank god for that) and left early in the morning, didn't have breakfast for our own sake. Do not, under any circumstances book a room here, there are plenty hotels in Dali old city, don't stay in Xiaguan which is a different place altogether.
Bottom line: this...
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5 Thank idoshy

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Phoenix SPA Resort

Address: Tangzipu, Xiaguan Town, Dali 671000, China
Location: China > Yunnan > Dali
Price Range: $41 - $44 (Based on Average Rates for a Standard Room)
Number of rooms: 340
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Hotel Style:
#7 Top resorts Hotel in Dali
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