The bathroom wall in a 2-bed co-ed room is translucent. The wifi does not work. The "hot tub" has no hot water. The room phones are broken. There is no a/c, even in summer. The last hotel I stayed in had toilet-showers, and it was still more comfortable than this one. Among the worst hotel experiences I've had over 5+ years in China. We were told this is a 5-star hotel. They lied about numerous amenities. Tripadvisor should change their reviewing system to allow a 0 rating, since the minimum rating of 1 is too high for this hotel.
We stayed in the new block of this hotel. Amenities were very modern. There was central heating which worked well, lots of hot water in the shower, and even a bathtub. The bed was pretty soft. The rain shower fitting didn’t work perfectly but the other shower head was just fine. You can pay to have oxygen pumped into your room. Breakfast was decent. Would definitely recommend. Staff doesn’t speak English, but if you have a translation app ready to use it shouldn’t be a problem.
We reached this hotel that was booked through our travel agency. It could not be our first choice, with long aisles and empty rooms, at least in the building that we stayed. The deco is cheesy from the western point of view, but really well equipped.. We were in December, so at least was good to find hot water and a good hot AC. No English at all. The breakfast is amazing… Good for one night, or two. Enough to visit Shigatse.
Stayed in the hotel as part of Kailash yatra. None of the hotel staff speak English and communication is a challenge for anything. Good place for shower as extremely hot water is available and the bath rooms are big. the bedrooms are big and the wifi is excellent
This hotel situated at the heart of the cut, has the Tibetan touch to the rooms. Huge rooms with multi coloured ceiling attracts the attention . A nice lobby, a very spacious restaurant , good ambience, not so bad free wi-fi connection are the main pros. They won't give free water is one con worth mentioning. A park and a market near by makes you busy in the evening.
Tastefully appointee in colorful Tibetan designs and colors. Excellent breakfast buffet. We didn’t have time to explore the neighborhood so can’t comment on location. There seemed to be a buffet se ved n the lobby but we missed it. Aroma was wonde ful. Worth asking about.
I've been to Shigatse a few times and this was the first time I felt very comfortable in my hotel as if there was always someone available and willing to help if needed. The manager is highly motivated and asked for feedback. The first time this ever happened in my ten years of travel in Tibet. Did I mention that he arranged a drive to the Shigatse Peace Aiport? A new wing will open next year and I hope to return and enjoy. Congratulations, Gesar!
The only good thing at this hotel is the wifi. We arrived at 730pm and went to eat at the hotel restaurant at 8pm and were turned away as restaurant was closed. Beds are ok. Breakfast is Chinese tourist class and best to go down after 8 am. Don’t drink the coffee. Strange smell in bathroom which was unpleasant. Construction currently underway at hotel.
The hotel looks better on the pictures than in real. At the reception during check-in, ONLY Chinese speaking staff. Room sizes are fine but everything looks old, shower is not attractive. The place was clean on the surface but don’t be too picky in the corners… We’ve first been given a room (end of the corridor) having 1 window on the inner side of hotel which had a view blocked by a wall 30 cm further! ridiculous. We’ve ask to switch room and got one on street view (has car/buses/truck noise though). Decoration in the room is very colorful. FYI tiny bottle of water/coke can/orange juice can from the room is 10 RMB although no price list available! They will charge you for it. Breakfast is included and will be in the restaurant next door: Chinese breakfast (but also toasts and cooked eggs available)…
The moment we checked into Gesar Hotel, I find the interiors...almost all doors, fixtures, walls, and decor etc, all in quirky traditional tibetan styles. And what a pleasant surprise then the rooms & beds are designed for one to feel like a page on their history books. Well worth what is being paid for, definitely. The only one thing is that the lightings of the common aisles & walk-ways in the hotel are switched on/off automatically by motion-detecting devices. Makes your walk to you room kinda eerie. Otherwise all thumbs up. Breakfasts are reasonably good.