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New Jiu Zhai Hotel

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90 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2016 via mobile

Hotel room was clean and appeared well-maintained with modern sexy open concept design for the bathroom and bedroom. Heating system in the room worked well. However, there was only cold water out of hot water tap. A service staff attended almost immediately to point out that hot water comes out of the cold water tap instead!! WiFi worked flawlessly in... More 

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Thank Tina C
Las Vegas, Nevada
Level Contributor
555 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed September 24, 2016

Stay here with a tour group. Room OK, bath room had black molds all over. Cannot control the AC and heating system. Request help from the front desk, no help. Breakfast buffet- OK Dinner hotpot buffet- Total disappointment. There was no beef, no lamb, no chicken, no meat. You call it a hotpot buffet? WiFi works good.

Helpful?
Thank Tom Y

Travelers are raving about these Jiuzhaigou County hotels

Bandung, Indonesia
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 17, 2016

I stayed at here for three days two night during tour. The bedroom had outdated interior, but comfortable and at least had minor renovation. Food in the restaurant was very disappointed, most of them were tasteless with exception for some menu. Even fried egg was tasteless. More worse, i had to have dinner in the same place for two days... More 

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Thank Handi S
Sydney, Australia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 22, 2016

We arrived quite late at night and was swiftly checked in by the duty manager. Luckily we got upgraded to a suite and it was amazing. It was big but cosy at the same time. The second night, we had asked something of the duty manager and she stilled remembered what room we stayed at. To be completely honest, the... More 

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1 Thank rosyz15
Surabaya, Indonesia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 3, 2015

we visit this hotel during our trip to chengdu and jiuzhaiguo and surrounding, this hotel is quite famous for the tour group, the room is quite big, the bad is good, the location of this hotel is quite strategic in the main road, the staff here quite helpfull, the food is so so

Helpful?
Thank GaniWibisono
Johor Bahru, Malaysia
Level Contributor
146 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 15, 2015

This hotel is near the main road. The room is fantastic and the beds and facilities provided are simply marvellous. Worth the money that you pay. Breakfast is continental and there is a wide variety of offerings too.

Helpful?
1 Thank casey w
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 14, 2015 via mobile

The hotel is built by the daughter of a formal leader... dinner is good... not too oily... the potato dish is nice... lots of veggie can't wait tosee the rooms...fish is from the river. Lots of bone...

Helpful?
1 Thank Xiao H
New York City, New York
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 30, 2015

We stayed two nights here because of tour group. The room amenities are decent and looks fairly new. The beds are decent if you like firm beds; the pillows are too soft. It was cold at night and we were able to ask for a portable heater to the room after we found out that there was no heat in... More 

Helpful?
Thank SunGuyMuy
Canada
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 27, 2014 via mobile

We stayed in this hotel as part of our tour package to Juizhaigou. I can't comment on the price, but the hotel was quite decent considering you are a whole day's drive away from the city. The room was clean and spacious. Word of warning, they do leave the windows open, I presume to air it out before they check... More 

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Thank milklover
kuala lumpur
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed October 19, 2014 via mobile

Also known as Soluxe hotel-1 hour van ride from Jiuzhai airport & 10 mins drive to Jiuzhaigou entrance. We were here for 2 nights stay, the hotel is booked via our tour agency. No lift in the hotel. You can leave your stroller(if any) with the concierge. We were first brought into a weird room right next to kitchen on... More 

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Thank monophobia
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about New Jiu Zhai Hotel

Address: Jiu Zhai Gou Scenic Area, Jiuzhaigou County 623402, China
Location: China > Sichuan > Jiuzhaigou County
Price Range: $37 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New Jiu Zhai Hotel 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
New Jiu Zhai Xin
Hotel Style:
#2 Top resorts Hotel in Jiuzhaigou County
#5 Luxury Hotel in Jiuzhaigou County
#7 Best Value Hotel in Jiuzhaigou County
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Questions & Answers

Here's what travelers have asked, with answers from New Jiu Zhai Hotel staff and other travelers.
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Questions? Get answers from New Jiu Zhai Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for more pillows from room service if you think the ones in your room are too soft for you. The new pillows I got were better. There are many tour groups in the hotel so try to avoid their timings.”
 of 5 bubbles HongXin, Apr 21, 2014 | Read review
“Always supply yourself with plenty of mineral water bought in the supermarkets as the mineral water in the hotels and Jiuzhaigou scenic area is quite pricey...”
 of 5 bubbles culinarism, Aug 30, 2012 | Read review
“Ask for a room in the back of the hotel if street noise is a concern.”
 of 5 bubbles angelicainca, May 25, 2012 | Read review
“Select a room facing away from the road frontage-scenery better-but not great.”
 of 5 bubbles ruvinivavuniya, May 14, 2012 | Read review
“If you expect decent service, don't come to this hotel.”
 of 5 bubbles RichardS227, Oct 29, 2011 | Read review
5 of 5
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