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InterContinental Resort Jiuzhai Paradise

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Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
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InterContinental Resort Jiuzhai Paradise
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1,102 Reviews from our TripAdvisor Community

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Hong Kong Region, China
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for 2 nights with friends. As an Ambassador and IGH member, we got upgraded, but I did not notice and difference between my room and others' who are not members. Check in was reasonably smooth. The lobby was large and grand. Good amenities, and restaurants are available on site. If having buffet, make sure... More 

Helpful?
Thank CheezBurgernParadise
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for choosing at InterContinental Resort Jiuzhai Paradise. The hotel is located at the Ganhaizi and surrounded with beautiful landscape. We're consistently maintaining the facilities and furnitures. A lots of new products have been continuous added. We definitely look forward to see you again in the near future. Have a nice weekend! Lizzy Fan Distribution, Relationship and... More 

Paris, France
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 3 weeks ago

5 star price, 1 star cleanliness and service We decided to choose this hotel during our visit in the area because it belongs to the Intercontinental brand who promote it as if it was a 5 star hotel like they have everywhere else... We should have understood in the first place when we contacted the sales team by email and... More 

Helpful?
Thank Julien V
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your feedback on both IHG webguru and TripAdvisor. During your stay in the hotel, we have followed up your comments over the mosquito. As soon as you provided your feedback on IHG webguru, the IHG guest service provided you two solutions which did not satisfy you. And you... More 

Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

This is one of the best hotel in jiuZhai it's a nice hotel to stay with but we have not much time to njoy the facility cos is winter and the lobby entrance area is so freezing the only places I feel comfortable is only at the restaurant and hotel room with a warmer. Overall the hotel is nice the... More 

Helpful?
Thank Xantara558
IC-Lizzy, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
Google Translation

Dear Guest, Thank yo... More 

Hk
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

The hotel is a little far away from the main tourist areas but you would get a taxi to get around Winter is cold but the hotel has done their best to keep us warm. The food is fine and the staffs are very helpful. There is entrance ticket selling machine in the hotel lobby.

Helpful?
1 Thank MingWai
IC-Lizzy, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
Google Translation

Dear Guest, Thank yo... More 

VANCOUVER
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

Hotel in a jungle. Very beautiful. Nothing outside hotel. However, they have a store there like a little supermarket. Many different dinning options. Service was good. Problem with the safe got fix in 5 mins. Welcome drinks was ginger tea, very tasty. Free refills, haha. Many options in buffet breafast. Very good except the breakfast sausage and bacon. They tasted... More 

Helpful?
Thank chi y
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for stayinging at InterContinental Resort Jiuzhai Paradise and sharing your feedback. Thank you for much the detailed opinions. The hotel id surrounded with beautiful woods and fresh air. We will try to improve the quality of bacon and sausage in breakfast. Thank you again and Happy New Year! Lizzy Fan Distribution, Relationship and Marketing Team More 

Tiong Bahru, Singapore
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 18, 2015

The hotel interior is very scenic and comes with pond (swans and ducks swimming on it) and Tibetan architecture. The only issue is the interior is freezing and I require to wear my coat while having a drink in the pub. The morning breakfast for this hotel class to me is below average.

Helpful?
Thank Mikechow1501
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and sharing your comments. As you mentioned, the hotel is located in the beautiful forest. It is an architecture designed with modern and ethtic style. The hotel lobby is surrounded with pond, in which there are many golden fishes and swans, ducks. Its a perfect to relax. Wish you... More 

Taipei, Taiwan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 8, 2015

Downside: - I arrived in late autumn and it's super cold in the hotel. There's no heater in the lobby, neither are in ALL the common areas so after a cold day outside, it feels even colder coming back to the hotel. People need to wear a parka walking in the hotel (from room to restaurant, from restaurant to stores...etc.);... More 

Helpful?
Thank Yuli_TW
Lizzy F, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and sharing your feedback. We have forwarded your opinions to the related depart for improvements. And we really wish you can come back in a different season to see the beauty of Jiuzhaigou and our changes. Have a nice day! Lizzy Fan Distribution &Relationship Marketing Team More 

Hong Kong, China
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

Location: 30 min drive to the entrance of JiuZhai national park. Prepare to dine within the hotel. There was nothing else in the surrounding. Restaurants: Five restaurants were opened during my stay. The cafe served breakfast and dinner buffet. THE BREAKFAST BUFFET WAS A DISASTER. There were a wide variety of Chinese and western food. However, the restaurant was very... More 

Helpful?
Thank Lee K
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for choosing at InterContinental Resort Jiuzhai Paradise and sharing your feedback. We will continue to improve our service to provide you a better experience. Wish you can come back again. Lizzy Fan Distribution, Relationship and Marketing Team More 

Singapore
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

This was one of the highly rated hotel around the area, the location is rather exclusive, away from the town and other hotels. Hotel room was nice and cosy. Stayed 2 nights here. Breakfast spread was wide but not very suitable for us as they are more catered for chinese tourists. Breakfast starts from 6 plus and it was very... More 

Helpful?
Thank Ralph_Teo
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for choosing at InterContinental Resort Jiuzhai Paradise and sharing your feedback.As you mentioned, the hotel is located in the forest near Ganhaizi. We really wish you can come back again in a different season, summer for example. Its quite cool in Jiuzhaigou during summer, and you will see less crowds here. Wer hope to see you... More 

Lhasa, Xizang, China
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 4, 2015

The hotel is peaceful and silent, not in the crowded place, not noisy! The facility is deluxe but sounds too old. We spent two nights and it was worthy. However food option is quite less and very expensive.

Helpful?
Thank TibetCtrip_Lhasa
Lizzy F, Distribution, Relationship and Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise and sharing your comments.The hotel is located in the beautiful forest with freah air and sunny days. It is great to visit this place in different season. Wish you can come back again. Lizzy Fan Distribution, Relationship and Marketing Team More 

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