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InterContinental Resort Jiuzhai Paradise

Ctrip.com$90*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$147*
$90*
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$109*
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InterContinental Resort Jiuzhai Paradise
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1,159 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Hong Kong, China
Reviewed 5 days ago NEWvia mobile

I was impressed when I first walked in the hotel. I was wondering why people said it is Chinese standard good hotel. The lobby looks good and not that old. When I walked into my room, I am happy with it too. But..... The bed is really hard and I couldn't sleep in my entire trip . It's so hard...

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Helpful?
Thank evawongbaby
Hong Kong, China
Reviewed 1 week ago via mobile

Dont set your expectation too high. The hotel is c. 20+ kilometers from entrance of JZG National Park. Takes about 30 mins drive. Hotel offers a shuttle service that leaves at 830am from hotel at RMB49 pp. My family and I had a driver that takes us there for RMB100 per round trip. If anyone wants his number can msg...

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Helpful?
Thank Kim Z
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Kim Z, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback asthis is our...

Auckland, New Zealand
Reviewed 1 week ago via mobile

First, our rating is flavoured by the price we paid ($NZ172/night). If we'd paid more (as some other reviewers seem to have), we'd have been disappointed. The resort is a little run down and certainly not of a standard typical of an Intercontinental resort. It will need some investment to bring it up to the standard of the brand. It...

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Helpful?
Thank Nicola M
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Nicola M, Thank you for sharing the experience of your stay at InterContinental Resort Jiuzhai Paradise. We have been share with our hotel management team and rest assure this will be a topic of discussion and that the necessary improvements and training will be conducted. This is certainly not the standard we continuously strive for throughout the hotel and...

Boulder, Colorado
Reviewed 3 weeks ago via mobile

This is a top hotel in an amazing setting. They have the best views. Hotel is a destination on its own. Lobby is full of singing birds, peacocks, pheasants. Beautiful landscaping mimicking the gorgeous nature outside. Pharmacy on site. Lots of fun activities for little children. Great spa and pool facilities. Rooms are charming with private balconies and electric fireplaces....

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Helpful?
Thank Juvijean
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Juvijean, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. It is our aim to create a warm...

Reviewed March 15, 2017 via mobile

Beautiful & exclusive 5☆☆☆☆☆ hotel in Jiuzhaigou. Spacious rooms & comfortable bed, good value of breakfast buffet & tasty hot pot dinner buffet too. Amazing decorated with old type of woods & stunning scenery.

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Helpful?
Thank Andrew O
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Andrew O, many thanks for choosing InterContinental Resort Jiuzhai Paradise. It is our aim to create a warm and hospitable environment for all our guests. So glad you feel enjoyed at your stay. We look forward to welcome you back again very soon. Please feel free to contact me if you require any preparation in advance to make your...

Reviewed February 15, 2017

Cons: First off..the animals. I know this is quite the norm in china BUT is there a need to keep 2 fully grown peacocks in a tiny round cage? The place is complete with swans and other birds. While others may appreciate, I do not. To me, it is animal cruelty. Moving on, THE HEATING SYSTEM! I went in January,...

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Helpful?
Thank jeanlG7599EM
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear jeanlG7599EM, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. Feedback like yours is very valuable to us and enables us toimprove the quality of hotels to better meet the needs of ourguests. Your kind understanding is highly appreciated and it is our sincere wish that you...

Kuala Lumpur, Malaysia
Reviewed February 10, 2017

It was a huge resort just located few kilometers away from Jiuzhaigou national parks, Nice place to stay but hotel needs renovations and touch up. Visit during Winter season and their lobby area do not have heat warmer which is extremely freezing cold while checking in. Check in staff doesnt seem very keen & serve like 5 stars hotel. Lack...

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Helpful?
Thank Andx517
Frankfurt
Reviewed February 4, 2017 via mobile

Very huge Vegas theme hotel size hotel in Jiuzhaigou. The hotel has many sections which you can easily lost in it. There is a huge glass ceiling garden in the centre. The breakfast and dinner buffet are better than your average 4 to 5 star PRC hotels. A Sichuan bistro in the centre of the garden also serves good regional...

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Thank Oxon93
Chengdu, China
Reviewed January 13, 2017

Good: 1. Room is quite spacious with good view of the pine forest and snow mountain (executive floor). There's a fireplace-look electrical heater and a humidifier in the room. Bathroom is spacious too with separate bathtub and shower cubic. 2. Food in Shunxing restaurant is delicious (Sichuan flavour) and the price is quite reasonable. 3. Delivery service is fast Not...

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Helpful?
1Thank dolphinyy
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Zihan Y, thank you for staying with us at InterContinental Hotel during your last visit to Jiuzhaigou. We would like to express our sincere apology for all the inconvenience thus caused to you. Please rest assured your comments will be communicated to the department concerned who will seek for future improvement to avoid its reoccurrences. Once again, we truly...

Singapore, Singapore
Reviewed January 3, 2017 via mobile

Rooms need some maintenance. Is spacious though. Comes with a balcony. The pillows are very soft and I only realize there are pillow options that can be requested from front desk or concierge. Beds are ok, room is yellow light so looks quite dark and makes the whole place looks more fun down. Breakfast and dinner buffet is fantastic. The...

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Helpful?
Thank AQUALUNA1
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear AQUALUNA1, thank you for staying with us at InterContinental Resort Jiuzhai Paradise during your last visit to Jiuzhaigou. We truly appreciate you sharing your stay experience with us as it gives us a good chance to understand our areas of opportunities where we can improve and do better for our guests. Thank you for your valuable time in sharing...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more   less 

Additional Information about InterContinental Resort Jiuzhai Paradise

Address: Ganhaizi Scenic Zone, Zhangzha Town, 623402, China
Location: China > Sichuan > Jiuzhaigou County
Price Range: $108 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Resort Jiuzhai Paradise 4*
Number of rooms: 1020
Reservation Options:
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Also Known As:
Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
Intercontinental Jiuzhai Paradise
Intercontinental Hotel Jiuzhaigou
Hotel Style:
#1 Spa Hotel in Jiuzhaigou County
#1 Luxury Hotel in Jiuzhaigou County
#5 Best Value Hotel in Jiuzhaigou County
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Resort Jiuzhai Paradise staff and other travelers.
7 questions
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Questions? Get answers from InterContinental Resort Jiuzhai Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floors have better view”
demingw, Dec 3, 2016 | Read review
“I would not recommend this hotel to anyone”
CheeChee08, Sep 27, 2016 | Read review
“5-525 Suite, with a rollout bed was great for us and our 10 year old daughter.”
Rich30328, Jun 13, 2016 | Read review
“no need to book club rooms”
Nongsom, Jun 2, 2016 | Read review
“The best advise is don't go in this outrageous hotel”
  • Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Bad finishing in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Mold in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Mold and Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Dirty Bathroom - Deluxe Rooms - Oct 2015
JulienV_11, Jan 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Ctrip.com
$90* /night
View Deal
Booking.com$109
Priceline$109
HotelQuickly$147
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*Disclaimer
Prices are for 1 room, 2 adults
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