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InterContinental Resort Jiuzhai Paradise

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InterContinental Resort Jiuzhai Paradise
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1,128 Reviews from our TripAdvisor Community

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Showing 200: English reviews
1 of 5 stars Reviewed 1 week ago via mobile

We came a bit late about 9pm. So we hurry to the restaurant. While we are eating the staffs took everything,foods and water. How rude they are. In the morning i saw the staff spit. And they not clean enough my room. They dont do it properly

Helpful?
Thank celisnawati
Germany
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
5 of 5 stars Reviewed 1 week ago

JiuZhai HuangLong airport elevation in the mountains is 3500m - so all hotels and resorts in this area are in about that same level where the air is a bit thinner than on sea-level ( for people with breathing-problems: at the reception they have oxygen-cartidges + also a doctor is always available in the hotel ). The personal at the... More 

Helpful?
4 Thank gourmet0072015
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear gourmet0072015, Many thanks for naming us and sharing your valuable comment with us. We are delighted to learn that you enjoyed the overall experience here at your future staying InterContinental Resort Jiuzhai Paradise. Our aim is to ensure that hotel throughout the world offers consistently high standards of service and facilities. We will continue to aim higher to create... More 

Paris, France
Level Contributor
12 reviews
10 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Among the very few hotels in this area, the Intercontinental offers a good value. But still expensive. But without any charm and no specific character. Only efficiency, nothing else. Two strong weaknesses: 1.In the evening, for the two nights we slept, there was a lot of noice in the hall, linked to some chinese bands.` 2. You have to pay... More 

Helpful?
Thank Philippe D
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Philippe D, Many thanks for naming us and sharing your valuable comment with us. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. We offer the traditional Tibetan dance show during the dinner time at Lobby, however, hotel also offer the special attractive discounts for in-house guests. We appreciate your... More 

Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Tucked away on mountain side. Secluded. Huge covered indoor garden and open performance area with a selection of mixed restaurants are all excellent. Nearby is beautiful forest area and high elevation fields. Beautiful. But the rooms which I previewed a few were not up to intercontinental standards in terms of cleanliness. Specifically a lot of dust and dirt around corners,... More 

Helpful?
Thank vinnie h
Lizzy F, DRM Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your opinions.Your feedbacks over the room cleanliness hasbeen forwarded tothe HSKP for adjustment.Thank you and have a nice day. Lizzy Fan Distribution, Relationship & Marketing Team More 

Guangzhou, China
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 13, 2016

This is the best resort in the jiuzhaigou area. I stayed here on a tour group when visiting jiuzhaigou, and huanglong. The rooms are very clean and modern. It has its own indoor garden area as well. It also has amenities like pool, gym, and massage, but an appointment is needed.

Helpful?
1 Thank Jay L
Lizzy F, DRM Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your feelings. Jiuzhai is a perfect place for summer time. Its coolweather and nice landscape provide you a great journey.Thank you and have a nice day. Lizzy Fan Distribution, Relationship & Marketing Team More 

Solo, Indonesia
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

All were nice with the exception of the small bathroom and the staffs that were lacking of basic English. We got the building 2 room 40*. We stayed 2 nites while we had great fun in the city. The breakfast and the dinner buffet were fantastic...they offered a range of both asian and western food. We loved our stay....full recommended

Helpful?
Thank DanielMuljanto
Lizzy F, DRMTeam at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your feelings. We are trying to improve staffs' English. Wish you can feel their improvements in your next trip. Thank you and have a nice day. Lizzy Fan Distribution, Relationship & Marketing Team More 

shanghai
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 30, 2016

A colleague had highly recommended Intercontinental Resort. After reading all the reviews, I had lowered my expectations. When I got there, I was right, it was not as impressive and because I had more realistic expectations, I wasn't as disappointed as my friend who also checked into the same hotel. To be fair to the hotel, it is still very... More 

Helpful?
Thank Julie L
Lizzy F, DRM Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your comments. The hotel is located in the forest with beautiful landscape. In summer, the temperature is relatively low. Which makes it the great place for holiday. We wish you can come back again. Thank you and have a nice day. Lizzy Fan Distribution, Relationship & Marketing Team More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 23, 2016 via mobile

Big chained-brand hotels (especially with too many rooms) are not my preference. Unfortunately I finally and reluctantly chose this hotel as it seemed the safest (?) decision owing to the limited quality options in this China rural area. Once again, my hotel preference was proven right. Because of the large number of tour groups catered by this hotel, the service... More 

Helpful?
Thank Artpick
Lizzy F, DRM Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your feedbacks. We really appreciate all your comments. Which have been forwarded to the FB department. We wish you can back and see our improvements. Thank you and have a nice evening. Lizzy Fan Distribution, Relationship & Marketing Team More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016

This is a totally self-contained resort, with great service, restaurants and accommodations. We spent two nights, June 7 and 8, 2016. We chose a one-bedroom suite in building 5, number 525, with dining area, outside balcony with table and chairs, two fireplaces and one and one-half baths. Spacious and comfortable. Asian furniture and appointments. For us, we love local cuisines,... More 

Helpful?
Thank Rich30328
Lizzy F, DRM Team at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear guest, Thank you for choosing InterContinental Resort Jiuzhai Paradise and sharing your feedbacks. We're glad to know you were happy about our hotel and facilities. Which is a great inspiration for us. We wish you can back and experience the activities we presented. Thank you and have a nice day. Lizzy Fan Distribution, Relationship & Marketing Team More 

Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 2, 2016

The accommodation was great with nice interior décor and the small balcony was a nice feature. The food and beverage offerings lack availability though. The café was spacious offer great breakfast spread. The serving staff are inconsistent with service attitude. Some are very welcoming while a couple of them need further training. We booked a club room but there is... More 

Helpful?
Thank Nongsom
Lizzy F, 网络互动及宾客关系团队 at InterContinental Resort Jiuzhai Paradise, responded to this review
Google Translation

尊敬的宾客,非常感谢您分享自己的入住体验... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more   less 

Additional Information about InterContinental Resort Jiuzhai Paradise

Address: Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
Location: China > Sichuan > Jiuzhaigou County
Price Range: $156 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Resort Jiuzhai Paradise 4*
Number of rooms: 1020
Reservation Options:
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Also Known As:
Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
Intercontinental Jiuzhai Paradise
Intercontinental Hotel Jiuzhaigou
Hotel Style:
#1 Luxury Hotel in Jiuzhaigou County
#3 Best Value Hotel in Jiuzhaigou County
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