We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Sheraton Jiuzhaigou Resort

Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Jiuzhaigou Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

608 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 261: English reviews
Braunschweig, Germany
Level Contributor
187 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed July 23, 2016

The location of the hotel is its greatest asset. It’s about a mile (1.5 km) from the entrance to the Juizhaigou National park. This translates into a leisurely 20-minute walk along the lovely riverside promenade, where you find many reasonably priced good-quality dining options (try the Xiao Bu Xiao Chi restaurant, where the charming owner can help you find the... More 

Helpful?
Thank braunschweigtraveler
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear braunschweigtraveler, We appreciate your time in sharing this review which gives us the opportunity to continually improve our hotel, and sincerely apologize that your recent stay did not meet your expectations. We sincerely hope you will give us another opportunity to recover your impression of Sheraton Jiuzhaigou Resort and look forward to having the opportunity to welcome you back.... More 

Kuala Lumpur, Malaysia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016 via mobile

Nice experience. Great hotel just a bit old. The rooms are clean and spacious. Service was great. Breakfast was good. Nice swimming pool. N location is near to the national jiuzhaigou park entrance. At least 15-20 minutes or more of walking distance.

Helpful?
Thank BensonLeng
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Benson, Thank you for sharing this review with us on TripAdvisor. We are glad to hear that you enjoyed the comfort of our spacious room, and great service provided by our staffs. Thank you too for highlighting our convenient location in heart of Jiuzhaigou and within close proximity to the national park. We appreciate your time in sharing this... More 

Shanghai, China
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

We stayed here when we visited the Jiuzhaigou park. The hotel is clean and quiet, rooms are spacious. It's just a 10 minutes walk from the park, but it takes around 1 hour (or more?) to get to the hotel from the airport by taxi. The breakfast buffet is really good, with a wide choice of western & Chinese food.... More 

Helpful?
Thank icmanekineko
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear icmanekineko, Thank you for sharing this positive review. Our vision is to deliver warm hospitality experience for our guests and we are delighted that you enjoyed the stay with us. We look forward to the opportunity of welcoming you back again in the future. Best regards, Sheraton Jiuzhaigou Resort More 

Level Contributor
56 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

This is the best hotel you can find in Jiuzhaigou. Only 10 ~15 minutes of walking to the park. The other one, like InterContinental, will be too far away. You will be stuck on the street mostly. The traffic is bad in this town. I ordered room service every day. The price was reasonable. The Chinese food was very tasty,... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank Thomas C
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 8, 2016 via mobile

This is my first time staying in a Sheraton hotel in mainland China and this hotel is ruining my impression of Starwood. The bathroom is unbelievably tiny and has no shower room. As a male of 6 feet my only option is to take showers in the small and slippery bathtub. What's worse is that the bathtub leaks tremendously and... More 

Helpful?
Thank Lance C
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Lance C, We appreciate that you have taken the time to share your experience by posting your opinions on Tripadvisor. It is through this type of continuous feedback from our guests that we are able to objectively review the facilities and services we provide. We are regretful that your experience on your recent visit has fallen short of your... More 

Tel Aviv, Israel
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 4, 2016

If you're a foreigner in the country it is probably the only place to be at Jiuzhaigou, as this hotel is relatively close to the park (about 2 KM, or 30 minutes walk in a nice market along a river), and the part of the staff speaks English. You pay for that in a relatively high price comparing to almost... More 

Helpful?
1 Thank Assafgi
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 23, 2016

I recommend Sheraton for 2 reasons - location and staff. It's the only international star hotel within walking distance of Jiuzhaigou National park (20-25 minutes by walk or a short cab ride for around 20 CNY). Staff were amazing. Their english was basic but they willingly helped us in every possible way. Being a vegetarian with specific dietary requirements and... More 

Helpful?
Thank VidyaTP
London, United Kingdom
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

I wanted to spend 2 full days in the "valley" to explore the national park and the huanglong scenic spot/park so I was initially a bit surprised to find a Sheraton in this remote location. The hotel is about 1.5km away from the park's entrance which made it a convenient choice and I was also positively surprised by the room... More 

Helpful?
1 Thank Solo_Londoner
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Solo_Londoner , Thank you for your generous review of us on TripAdvsior. We appreciate your kind compliments on our hotel’s convenient location, facilities and warm service. We hope to welcome you for another wonderful stay. Best regards, Sheraton Jiuzhaigou Resort More 

Rockvegas
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 13, 2016 via mobile

Generally a good hotel with good staff, good facilities, good restaurant, in a perfect location. The room was adequate although not spacious and the accouterments were nice. The only down side was the bathroom which was microscopic. We stayed here for 3 nights and we're pretty happy with it. The bed was good.

Helpful?
Thank Luke W
SheratonJZG1, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Luke W, Thank you for sharing this positive review. We are delighted that you are satisfied with our staff, facilities, restaurant and the hotel location. We hope to still be your preferred choice of accommodation in the future. Best regards, Sheraton Jiuzhaigou Resort More 

Zychron Yaakov, IL
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 10, 2016

Nice hotel, very good service, average English. Good bed. Nice spa, not expensive at all. (nice to go after the park). We also ordered hamburgers for dinner. Very good hamburgers. They have a pool downstairs.

Helpful?
Thank Ivette23
Renee T, Guest Experience Team at Sheraton Jiuzhaigou Resort, responded to this review

Dear Ivette23, Thank you for your generous review of us on TripAdvsior. We appreciate your kind compliments, and we hope to welcome you for another wonderful stay. Best regards, Sheraton Jiuzhaigou Resort More 

Questions? Get answers from hotel staff and past guests. Ask a question

252 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (212)
Viewed
Hotel & Grounds (23)
Viewed
Dining (9)
Viewed
Bathroom (11)
Viewed
Room/Suite (20)
Viewed
View from Room (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (139)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jiuzhaigou County hotels
28.1 mi away
InterContinental Resort Jiuzhai Paradise
InterContinental Resort Jiuzhai ...
#1 of 171 in Jiuzhaigou County
4.0 of 5 stars 1,128 reviews
27.7 mi away
Holiday Inn Jiuzhai Jarpo
Holiday Inn Jiuzhai Jarpo
#3 of 171 in Jiuzhaigou County
4.0 of 5 stars 97 reviews
27.6 mi away
Howard Johnson Tianyuan Resort Jiuzhaigou
Howard Johnson Tianyuan Resort J...
#4 of 171 in Jiuzhaigou County
3.5 of 5 stars 43 reviews
Show Prices
Show Prices
Show Prices
24.6 mi away
Qian He International Hotel
Qian He International Hotel
#10 of 171 in Jiuzhaigou County
3.5 of 5 stars 91 reviews
27.5 mi away
Jiuzhaigou Tibetan Barley Inn
Jiuzhaigou Tibetan Barley Inn
#5 of 171 in Jiuzhaigou County
5.0 of 5 stars 8 reviews
24.5 mi away
Jiuzhai Resort Hotel
Jiuzhai Resort Hotel
#24 of 171 in Jiuzhaigou County
3.5 of 5 stars 74 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sheraton Jiuzhaigou Resort is closed to world-famous Jiuzhai Valley National Park, in our mountain view resort, enjoy our warm services and convenient facilities, we build the pure holiday relaxation environment here for your cozy and natural vocation stay experience. ... more   less 

Additional Information about Sheraton Jiuzhaigou Resort

Address: Jiuzhaigou Scenic Spot, Aba Zhou, Jiuzhaigou County 623402, China
Location: China > Sichuan > Jiuzhaigou County
Price Range: $121 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jiuzhaigou Resort 5*
Number of rooms: 482
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travelocity, Expedia, Priceline, Agoda, Ctrip TA and Odigeo so you can book your Sheraton Jiuzhaigou Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Jiuzhaigou Hotel Jiuzhaigou County
Jiuzhaigou County Sheraton
Hotel Style:
#1 Top resorts Hotel in Jiuzhaigou County
#2 Best Value Hotel in Jiuzhaigou County
#2 Luxury Hotel in Jiuzhaigou County
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay