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The Hotel Highland Downtown UAB

Expedia.com$107*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Hotel Highland Downtown UAB
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340 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Powder Springs, Georgia
Reviewed 5 weeks ago

The carpet is stained thru-out the lobby and rooms. Old smell to it. Its is locked at night you have to buzz to get someone to open it and the attendant took her sweet time getting to it. She was not personable or friendly. One elevator was broke. Was not anything like the pictures show. It was not cheap, but...

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Thank kedge2017
Reviewed April 15, 2017

We came to Birmingham from Memphis to see Pat Metheny at the end of January this year at the Alys Stephens center. Great location!! Good restaurants literally 30 seconds away! Plus it was about a 5 minute drive from the venue. The staff was very helpful due to the fact they were about to be re-modeling and the only ice...

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Helpful?
Thank Ronnie L
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Ronnie L for the wonderful review! We are so excited about our renovations and how marvelous the hotel is going to look afterwards! On your next trip it should hopefully all be done! Thank you so much again and have a wonderful day~

Andalusia, Alabama
Reviewed April 10, 2017

This place was classy, unique, and within "spittin'" distance of 5 points. Such a neat place, and the location can't be beat. Lots to do around this area, so glad we found this place. Will definitely stay here again.

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Helpful?
Thank brittanymclaney
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Brittany for the most awesome review! We so enjoyed having you and hope to see you again in the very near future!! Have a wonderful day and our many thanks again!

Washington DC, District of Columbia
Reviewed April 10, 2017

Was only in town for less than 24 hours..but my stay was made all the more pleasant by the staff at this little hotel. Clearly it has a unique personality and eclectic design..but the rooms are well stocked with everything you need and the beds/linens etc are high quality. Will give a shout out to Landon the valet who was...

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Helpful?
Thank lmapa
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Imapa for the wonderful review of our hotel! It is always nice to hear the good! We hope to see you again for a longer stay so you can enjoy our fabulous city! Thank you again and have a wonderful day~ And Landon said thank you too!!

Bartlett, TN
Reviewed April 3, 2017

We were in town to reconnect with family and we were looking for a place close to Southside and this was perfect. This hotel is older but had the personality that was so interesting. Our room had a separate sitting room that was perfect for family to come and visit. The bed was comfortable and the suite was roomy like...

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Helpful?
Thank rjsquared
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you rjsquared for taking the time to tell us about your stay at The Hotel Highland. We are so glad that you enjoyed your suite, as they are very nice and roomy! We look forward to seeing you again in the near future, and definitely once our renovations are complete! Thank you so much again. Have a wonderful day~

Rockville, Maryland
Reviewed March 26, 2017 via mobile

Umm.. where to start. Hotel's name obscured by "Hotel Indigo coming soon" sign so we drove past it a couple times. Parked in sketchy garage behind hotel and were advised to take the elevator in the corner "if it works." Front desk clerk not into greeting, smiling or making eye contact. Elevator covered in padding like a service elevator. Room...

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Helpful?
Thank cfbirch2015
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you cfbirch2015 for letting me know about your stay. I cannot apologize enough for the lack of service you received, as that is truly not our practice of treating our guests. The hotel is under renovations transforming for a re-brand by the end of the summer. It is definitely a trying time, but it should have never been submitted...

Fairhope, Alabama
Reviewed March 9, 2017

Nestled in the heart of Five Points South, the location of this hotel is unbeatable. We were upgraded to a suite, to our pleasant surprise, and the view from our upper floor window was fabulous. Tons of highly rated restaurants are within walking distance and the room accommodations were nice--nothing too special. But, it was comfortable and convenient--exactly what we...

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Helpful?
Thank milleap
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you milleap for taking the time to tell us about your stay! You will have to come back and see our transformation into Hotel Indigo as it will be fabulous! Thank you again for staying with us and we look forward to seeing you again in the near future~

Thomasville, Georgia
Reviewed March 3, 2017

This was my second time staying here and it never disappoints. I loved my stay and will continue to stay for future business trips! The staff is always so great and attentive. I love how the hotel is very modern and clean and the rooms are always so cozy. I will continue to recommend this fantastic hotel and am already...

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Helpful?
Thank mandyl02
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Mandy for the wonderful review of our hotel! We so appreciate your sweet comments! Hopefully on your next visit our renovations will be complete and our transformation into Hotel Indigo will be done....we are very excited for everyone to see!! Thank you again and have a wonderful day~

Reviewed February 3, 2017 via mobile

Staff is phenomenal, very friendly and accommodating. Convenient to everything: close to airport, shopping and the best dining in Birmingham. Be sure to eat at the Pancake House across the street for a budget friendly, yummy breakfast.

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Helpful?
Thank Katie J
HotelHighlandGM, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Katie J for the most awesome review! We appreciate your taking the time to tell us about your stay and will be sharing with our team members! Yes the Pancake is most yummy! Please come visit with us again~ Thank you again and have a wonderful day~

Traverse City, Michigan
Reviewed February 1, 2017 via mobile

We checked in late due to late flight into Birmingham. Lovely surprise to find our room was King Suite. The room was decorated pretty cool. Loved the chairs. The bed & linens were top of the line. We stayed only 2 nights & got up early on NYE to drive to Florida but enjoyed our 2 nights. All hotel staff...

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Helpful?
Thank tlwintc
HotelHighlandGM, Guest Relations Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you tlwintc for the sweet review of our hotel! We are so glad you enjoyed your stay with us and look forward to seeing you again....our renovations will be totally completed by next NYE so we hope to see you then! Have a wonderful day and again we appreciate your taking the time to write such a nice review!

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 

Additional Information about The Hotel Highland Downtown UAB

Address: 1023 20th St S, Birmingham, AL 35205-2605 (Formerly Hotel Highland at Five Points)
Location: United States > Alabama > Birmingham
Price Range: $144 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from The Hotel Highland Downtown UAB staff and other travelers.
7 questions
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Huntsville, Alabama
Pittsburgh, Pennsylvania
over a year ago
Hattiesburg, Mississippi
over a year ago
Bowling Green KY
over a year ago

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Questions? Get answers from The Hotel Highland Downtown UAB staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here”
kedge2017, 5 weeks ago | Read review
“Eight floor is supposedly haunted”
YowSusan, Feb 1, 2017 | Read review
“Higher floors are quieter.”
Prosediva, Jan 22, 2017 | Read review
“All wifi sucks”
usndonahue, Jan 12, 2017 | Read review
“great view”
makme6032016, Jul 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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