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Hotel Highland at Five Points

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Hotel Highland at Five Points
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311 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Pigeon Forge, Tennessee
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

As a hotelier, I called many hotels to find the perfect stop over from Knoxville to Rosemary Beach. Once I called Hotel Highland and spoke to Brenda I was Sold! Her service was over the top from inquiry to reservation to arrival and snack request! She was so accommodating and is seriously the definition of FIVE Star Service! I have... More 

Helpful?
Thank Renie C
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much Renie C for the most awesome review and Brenda is a wonderful asset to our hotel!! Thank you for taking the time to tell me about your experience, as a hotelier you know how great it is to hear and to compliment our team member...thank you!! Have a wonderful rest of your vacation and we look... More 

Chapel Hill, North Carolina
Level Contributor
496 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We planned a family reunion in Birmingham and stayed at this hotel. The location was perfect for events planned, as well as for getting a feel of downtown Birmingham. Arrival and assistance with luggage and parking were handled smoothly. The room was spacious and clean. The breakfast ample and offerings broad enough for our tastes.

Helpful?
Thank QueenBee0301
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you QueenBee0301 for the most awesome review! We loved having you all and hope to see you again in the near future! Our team members will be excited to see such a great review! Thank you again and have a wonderful day~ More 

Oklahoma City
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel on our way back home from vacation. The hotel is very unique and decorated in a posh manner. The breakfast was very fresh and good. We were greeted at the front desk with a wonderful smile and warm welcome. The location is right in the middle of the five points area of... More 

Helpful?
Thank basaokc
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you so much for the awesome review! We are so glad you enjoyed the hotel! Yes, we did take ice machines out as they seemed to noisy on the floors and the compliant level was high....but we really do not mind bringing the ice to you, we are happy to do so!! We look forward to seeing you again... More 

Chattanooga, Tennessee
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is older and well worth a good deal (via priceline or whatever)... but I wasn't wildly impressed. The hotel backs up to a park that is full of homeless; however the hotel is minutes from anywhere you would want to be in Birmingham, Alabama.

Helpful?
Thank lesliefr2016
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you lesliefr2016 for telling us about your stay. We have been working with the police regarding the transient people in the area to hopefully help them find their way. I do so hope you will stay with us again in the future and appreciate your comments! Thank you again and have a wonderful day~ More 

1 review
5 of 5 stars Reviewed July 19, 2016

Room was very clean, staff was nice and helpful, hotel was central to a lot of shopping and restaurants. I noticed that some people in their reviews were grumbling about $16/day valet. We opted not to do valet and there is a parking garage right around the corner that is $4/day. In other words, valet can be avoided easily.

Helpful?
Thank Carly S
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you CarlyS for your review of our hotel! I am glad that our team members where helpful and friendly, as we do pride our staff in having the southern hospitality, as we love our guests! We hope to see you again in the near future and our many thanks again for the wonderful review. Have a great day~ More 

Huntsville, Alabama
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 10, 2016

We loved our stay at Hotel Highland. The hotel is centrally located to walk to some of the best restaurants in Birmingham. Our room was very spacious with a separate living area, the bathroom also had a lot of room and a nice shower with a lot of water pressure. Our room was very quite with dark curtains for the... More 

Helpful?
Thank Paula L
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Paula L for such a wonderful review! We are so pleased that you enjoyed your stay and am looking forward to reading your review to our team members! We certainly appreciate your taking the time to write and tell us how everything was with your accommodations! Our many thanks again and have a wonderful day! Come see us... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed July 7, 2016

I loved my stay! The people at the front desk were great and very sweet! My view was great and made my business trip feel like vacation! I especially loved the fitness center!! I will definitely be back! Thank you Hotel Highland for making my stay so great!

Helpful?
Thank makme6032016
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you makem6032016 for the most awesome review! We always appreciate when our guests take the time to tell us about a wonderful stay! We hope to see you again soon and thank you again for the great review! Have a nice day~ More 

2 reviews
5 of 5 stars Reviewed July 6, 2016 via mobile

The hotel was a great location. The lady at the front desk was awesome. Booking.com lost my reservation and they were full when I arrived. The lady working the front found me a room of someone who was not going to make it and got me an amazing rate as well. The room was clean and while it was an... More 

Helpful?
Thank Bru K
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Bru K for taking the time to tell me about our team member and I am so glad she got you all settled into your room! Next time, let us know and we will more than happy to make your accommodations, as we look forward to seeing you again! Thank you again and have a most wonderful day~ More 

Weston
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 6, 2016

We were so disappointed with the hotel after reading others' reviews. We took the King Size suite. On the plus size, it was incredibly spacious. On the down side, our first room was 503. It is summer so we had the air conditioner on. It ran non-stop and doesn't cycle on and off. And the non-adjustable vent is directly over... More 

Helpful?
Thank Lollywc
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you Lollywc for letting me know about your stay, as I am so disappointed but do appreciate your letting me know so we may correct these issues, as sometimes things can get overlooked. Again, my thanks for letting me know and I do hope you will come back and see us again in the future. Have a wonderful day~ More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed July 5, 2016

We loved our stay! My husband and I will be back for sure. The rooms were clean, the staff was friendly, and the complimentary breakfast was awesome! There was great view of the Vulcan and Five Points South. I will be back for my husband's UAB appointment.

Helpful?
Thank taylorleigh55
HotelHighlandGM, General Manager at Hotel Highland at Five Points, responded to this review

Thank you taylorleigh55 for such an awesome review! We are so glad you had a wonderful experience at our hotel and appreciate your taking the time to tell us! We look forward to seeing you again. Have a wonderful day~ More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 

Additional Information about Hotel Highland at Five Points

Address: 1023 20th St S, Birmingham, AL 35205-2605
Location: United States > Alabama > Birmingham
Price Range: $118 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Highland at Five Points 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
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