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Best Western Plus Carlton Suites

Traveler (64)
360
Panoramas (35)
Room & Suite (207)

About

#13 of 83 hotels in Birmingham
Location
Cleanliness
Service
Value
All suites hotel, free full hot cooked breakfast buffet, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
36Car recommended
Grade: 36 out of 100
30Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
994Reviews
16Q+A
95Room tips
Traveler rating
  • 613
  • 225
  • 78
  • 37
  • 41
Time of year
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Popular mentions
Traveling with kids is always tricky, but we enjoy staying at this location. It’s safe and multiple restaurants nearby. There is a Walmart across the street and other shopping stores in close proximity, and only 15 minute or less commute to Children’s Hospital!
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded today
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
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Hotel's Favorite
We played golf at RTJ Oxmoor Valley andd Ross Bridge. Both Convenient. Landry's Sea Food across the street. Rooms appear to have just been redone and are very nicely laid out with new furniture and lighting. Breakfast was nice. All of the staff are very nice, polite and helpful.
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Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 weeks ago
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
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The clerk upon check-in was happy and courteous. We were traveling with our 4 yr old Lab, so we asked the clerk for an extra sheet to keep the dog hair at a minimum. She gladly provided and commented that too bad more people weren't that considerate. We would definite stay
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 weeks ago
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Read more
I don't usually write reviews,but this one is needed. I don't know if these do anything, would like to contact Best Western Corporation. I know these Hotels are privately owned and operated.The room (222) was OK but had a musty smell. My wife and I smelled the Oder of marijuana
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Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 2 weeks ago
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.
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The site looks good from the outside, but there were some issues with the room. Mattress was too hard for my liking, and the toilet seat was very loose and literally came apart in my hand. No way someone could have cleaned that toilet and not noticed. Other than those two
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Review collected in partnership with Best Western
Response from bwcarlton, General Manager at Best Western Plus Carlton Suites
Responded 3 weeks ago
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
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PRICE RANGE
$101 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus carlton hotel birminghambest western carlton hotelbest western birminghambirmingham best western
LOCATION
United StatesAlabamaBirmingham
NUMBER OF ROOMS
100
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