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Best Western Plus Carlton Suites

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Traveler (56)
Room & Suite (174)
Pool & Beach (38)
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Overview
  • Excellent64%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible3%
Travelers talk about
“landry's seafood”(12 reviews)
“indoor pool”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Carlton Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Carlton Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (929)
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917 results
Traveler rating
578
209
68
31
31
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LanguageEnglish
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578
209
68
31
31
Show reviews that mention
All reviewslandry's seafoodmanager's receptionindoor poolroom was cleanthe general managerking suitebiscuits and gravyconference roombirmingham areafree drinkswould definitely stay here againrestaurants and shoppingyogurtthe breakfast areastaff was friendlybwwalmart
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1 - 5 of 917 reviews
Reviewed 5 days ago via mobile

I know these property has some great reviews. It is adequate. It looks like a budget hotel, it feels like a budget hotel. It's a budget hotel at a more expensive price. The room layout is divided into two. It is spacious and clean. The...More

Thank Leonard L
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 4 days ago

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations.

Hotel's Favorite
Reviewed 1 week ago via mobile

This was my first time at this hotel and everything exceeded our expectations. The rate we paid was reasonable. The staff members were excellent here and went out of their way to accommodate us. Our room was big and spacious and clean. The bed was...More

Thank Joe S
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 1 week ago

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Reviewed 1 week ago

Rooms are dirty and dark. Not enough natural light at all. Sheets are dirty and the air conditioners do not work. Took 3 hours to cool a small area. Beds are super small and the pullout couch is super small and looks old. Not a...More

Review collected in partnership with Best Western
Thank valarieharrison
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 6 days ago

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

Reviewed 1 week ago

Right off highway. Close to BHM Airport. Clean. Surrounded by eateries and shopping . Hot water was fast for shower. 24 Hour coffee machine in lobby . 2 very easy routes to get to Birmingham Airport. An hour from Tuscaloosa and easy drive.

Review collected in partnership with Best Western
Thank Jeanne K
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 1 week ago

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Reviewed 2 weeks ago

This hotel provided excellent service. The lobby had been redecorated & was beautiful. The breakfast was hot & cold & everything was fresh. The express checkout was wonderful to not have to go to the front counter & possibly stand in line to checkout. Overall...More

Review collected in partnership with Best Western
Thank dallassteelers12
Response from bwcarlton, General Manager at Best Western Plus Carlton SuitesResponded 2 weeks ago

I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$99 - $143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Birmingham
#5 Family Hotel in Birmingham
#7 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
$99 - $143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Birmingham
#5 Family Hotel in Birmingham
#7 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveler (56)
Room & Suite (174)
Pool & Beach (38)
Dining (1)
Amenities (46)
Questions & Answers
Ask a question
uabstudent19
August 19, 2017|
Answer
Response from Lucille G | Reviewed this property |
9am-9pm
-1
Votes
Rosie N
December 20, 2016|
AnswerShow all 2 answers
Response from bwcarlton | Property representative |
We are right at 7 miles from the BJCC.
1
Vote
Boyetts
July 15, 2016|
AnswerShow all 4 answers
Response from PPM81 | Reviewed this property |
10 - 15min drive on mornings, rush hour traffic considered.
0
Votes
Room Tips
"ask for backside, a little quieter"
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"The third floor still seems like the best bet for quiet."
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"All rooms much the same"
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"Eleva. in middle of building, 3 doors to enter. Park in back if on 2nd. floor, enter on that floor without..."
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