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Hilton Garden Inn Birmingham/Trussville

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Hilton Garden Inn Birmingham\/Trussville
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304 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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United States
Reviewed 1 week ago

The hotel itself was nice. Terrible staff and no free continental breakfast. I repeat.... terrible staff! Rude manager (Sherrell- have no idea if spelled correctly) and when I asked for the owner's information was hung up on.

Review collected in partnership with Hampton
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1Thank 770allisonb
tallahassee, United States
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

Typical HGI property quiet with easy access off of I-20. Heavy retail area, i had dinner and breakfast at hotel and they were very good. Staff was friendly and knew there job. I recommend this hotel especially if headed west as Birmingham traffic can be rough.

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Thank John W
About Hotel's Favorite Review
Rome, Georgia
Reviewed 2 weeks ago

Very clean rooms. Helpful and caring staff. Very personable ; you didn't feel like a faceless guest. The lobby is very inviting and the customer service was some of the best we have had. It rivaled many resorts.

Review collected in partnership with Hilton Garden Inn
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Thank 412michealj
Columbus, Ohio
Reviewed 3 weeks ago

Hotel is not far from I59 but quite a ways from 65. Even with that it would be a great stopping point the staf is outstanding, rooms are exceptionally clean. Parking is easy and plenty of places ,to eat. A/C was somewhat questionable but over all facility was great. Thven why the but? BREAKFAST. We pick Garden Inn over Hampton...

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Thank disgusted012
Kingsport, Tennessee
Reviewed 4 weeks ago

FYI... breakfast is not included. The room was very clean and mostly comfortable. I couldn't get the room cooled to a comfortable level.The location is good. I would stay here again if in the area. There are lots of restaurants nearby.

Review collected in partnership with Hilton Garden Inn
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Thank joelpG631WY
Austin, Texas
Reviewed January 11, 2017

While not planning to stay overnight in Birmingham on this trip, Mother Nature had other plans with ice and snow! As usual, the hotel, and employees were terrific! The restaurant is always good, and on this night, it was the ONLY PLACE IN TOWN to eat! All the fast food joints even closed because of the icy conditions. The hotel...

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Thank monty_parker
Reviewed December 27, 2016 via mobile

Did not live up to our expectations!!! Had a Jr Suite rented and ended up with a double bed room. Was sent to three different rooms one had a "Do not Disturb " on the door. The Jr suite had a loud issue out of the heat unit. Here's the kicker ...have left two messages with the staff and two...

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1Thank Ricky P
Birmingham, Alabama
Reviewed December 22, 2016

My stay was great! The bed was soft, breakfast was good, room service was on time and the staff was wonderful. I would stay here again. Internet was a little slow the first night, but it worked fine the next day.

Review collected in partnership with Hilton Garden Inn
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Thank 806calvinb
Ozark, Alabama
Reviewed December 20, 2016

Absolutely no issue with our stay and treatment as US Army Soldiers; none. Please understand however that our team will likely stay at a hotel that offers something for breakfast, at no cost to the guest. Soldiers, on this case, are just fine with cereal.

Review collected in partnership with Hilton Garden Inn
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Thank USArmyAviator
Amarillo, Texas
Reviewed December 15, 2016 via mobile

This hotel is not Hiltons standard. The staff were amazingly good and helpful. The issues with this hotel is on the owners. No hot water in the morning. I had to take a shower with water that was cold. The wallpaper is peeling in lots of places. This hotel badly needs brought up to Hilton standards.

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Thank Tgullick
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hilton Garden Inn Birmingham/Trussville

Address: 3230 Edwards Lake Parkway, Birmingham, AL 35235
Location: United States > Alabama > Birmingham
Price Range: $98 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham/Trussville 3*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#8 Business Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Birmingham/Trussville staff and other travelers.
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Questions? Get answers from Hilton Garden Inn Birmingham/Trussville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“first floor rooms are easily accessed from parking lot”
 of 5 bubbles johnwH3732RS, 2 weeks ago | Read review
“Bring sound/noise machine to sleep.”
 of 5 bubbles cjgray1, Nov 13, 2016 | Read review
“Clean and nicely priced.”
 of 5 bubbles 373essencep, Sep 27, 2016 | Read review
“Level 1 floor was awful!”
 of 5 bubbles Fefe920, Jan 5, 2016 | Read review
“first flood farside away by pool but top floor”
 of 5 bubbles fluakq, Nov 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question