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Hilton Garden Inn Birmingham/Trussville

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Hilton Garden Inn Birmingham\/Trussville
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277 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Georgia, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel stay was nice. One front desk person playfulness was not appreciated by many of my family members. We were very pleased and satisfied with the breakfast staff as well as the food. The banquet rooms were roomy and very clean.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tamiko L
West Bloomfield, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Not enough time to type what I want to say. Housekeeping did not come to my room all day when dnd was NOT on door. Night staff was unable to bring housekeeping supplies to me in time....so after 45 min....I went to get it myself from front desk. Did this again the next day. They didn't have all that I... More 

Helpful?
Thank Ms. T
Florence al
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice & clean hotel will friendly employees. Close to Resturants & shopping centers. We come to this hotel everytime we visit Birmingham. They really make you feel like you're at home! Checking in? Ask for Quincey

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank passionj976
Newton, Mississippi
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night for a local doctor's appointment. Great value. Everything was clean and well maintained. Will absolutely stay here again and highly recommend for anyone in area. Very close to a variety of shops and restaurants. Easy to locate...right off highway.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nic1743
Port Neches, Texas
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this property about 18 months ago and since that time this property has received a lot of wear and tear. There were a lot of loud guests that warranted a call to the front desk, and after a couple of warnings from management they settled down. Service was adequate, but not anything to brag about. The A/C... More 

Helpful?
Thank kimnken
Decatur, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The staff is great,and lobby is very nice. The rooms are pretty small and the menu you have in your room is not updated, so I had to have a menu sent up so I could order. Food was pretty good for the price.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James T M
Montgomery, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at the Hilton Garden Inn Trussville several times. It is a very convenient location for me. The rooms are always ready when I arrive and are always very clean. I would recommend to anyone to stay there.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank davidwY5639UQ
Knoxville, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Find another location, this place has turned into the biggest dump in Trussville. It would be well advised, finding a place 30 minutes or more away would be worth the time spent driving back and forth.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph D
Joe M, General Manager at Hilton Garden Inn Birmingham/Trussville, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Crossville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with our stay. The first thing I noticed when walking in was how good it smelled. The decorations in the hotel are very modern and the staff was very accommodating and friendly. We will definitely stay in a Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sonya E
Pigeon Forge, Tennessee
1 review
1 of 5 stars Reviewed August 21, 2016

Dirty rooms. Some staff was friendly some was not. Value did not meet quality. Very outdated and did not pay attention to cleanliness. Morning staff was good. Extremely overpriced for what you get and I travel a lot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 259discouraged
Joe M, General Manager at Hilton Garden Inn Birmingham/Trussville, responded to this review

We are sorry that this was your experience. This is not indicative of the hotel and the staff. We hope that we can have another opportunity to win you over. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hilton Garden Inn Birmingham/Trussville

Address: 3230 Edwards Lake Pkwy, Birmingham, AL 35235-3198
Location: United States > Alabama > Birmingham
Price Range: $114 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham/Trussville 3*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#8 Business Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Romantic Hotel in Birmingham
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