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Embassy Suites by Hilton Birmingham-Hoover

881 reviews
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Traveler (84)
Room & Suite (41)
Dining (15)
Overview
  • Excellent59%
  • Very good20%
  • Average10%
  • Poor6%
  • Terrible5%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Birmingham-Hoover
Special Offer: Double Points, Every Stay
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Rooms
Mar 11Mar 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (881)Write a Review
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58
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All reviewsgreat hotelevening receptionmade to order omeletsliving areacomplimentary breakfastgalleria mallfree drinksgreat stayrestaurants and shoppingenjoyed my stayrooms were cleanthe breakfast areabusiness tripstaff was friendlytuscaloosaconferenceinterstate
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161 - 165 of 867 reviews
Reviewed March 2, 2017

The hotel was beautiful, but it was incredibly loud! The lobby was constantly filled with people (and thus noise), and a constant sound of kids running could be heard from the hallways above (no matter the floor you were on, it seemed). The walls were...More

Thank ThatTravelerThere
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded March 3, 2017

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during...More

Reviewed March 1, 2017

Even though we are Hilton Honors members, we will not stay at this hotel in Birmingham again. We left our room about 11:00 and did not return until later in the afternoon to see that our room had not been serviced. And, since there is...More

Thank Sally Q
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded March 3, 2017

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with...More

Reviewed March 1, 2017

This was a very nice hotel the lobby was great the room was a suite with plenty of space. Just don't count on the shuttle taking you to the airport if your flight leaves before 9am. This was my only disapointment I had to take...More

Review collected in partnership with Embassy Suites Hotels
Thank Q4060ISedwardc
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded March 3, 2017

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. We are glad you enjoyed our hotel and hope you will return again soon.

Reviewed February 28, 2017

great hotel with friendly staff and easy access from freeways...great area of Birmingham with lots of shopping and restaurants....inside pool is small but serves the purpose of kids blowing off some energy...bar and lounge area very nice with good quality of drinks and seating...staff is...More

Review collected in partnership with Embassy Suites Hotels
Thank Ideats
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded March 3, 2017

Thank you for your good review and we are glad you and your family enjoyed your stay. We look forward to hosting you again here at the Embassy Suites by Hilton Birmingham-Hoover.

Reviewed February 24, 2017

Great staff in the bar and restaurant. It was nice having a suite for the price of some rooms only. Would stay again on a return trip. Watch out when walking to the Galleria center across the street the John Hawking's in a busy road.

Thank Nigel A
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-HooverResponded February 25, 2017

Thank you for complimenting our staff and our hotel the Embassy Suites by Hilton Birmingham-Hoover. We are glad you enjoyed staying here and want to invite you back again the next time you are in our area.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$138 - $271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Birmingham
#9 Family Hotel in Birmingham
#10 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
$138 - $271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Birmingham
#9 Family Hotel in Birmingham
#10 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveler (84)
Room & Suite (41)
Dining (15)
Pool & Beach (9)
Business Center & Event Rooms (6)
Questions & Answers
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austiny
October 7, 2016|
AnswerShow all 5 answers
Response from julie h | Reviewed this property |
Maybe you should check the website bc I'm not sure. At best you could call the hotel
0
Votes
Lisa H
September 14, 2016|
Answer
Response from georgiac445 | Reviewed this property |
The pool is indoor. I am not sure if there is a hot tub . I believe pool is always open.
0
Votes
Lisa H
September 14, 2016|
Answer
Response from Jim S | Reviewed this property |
They do have an indoor pool and an indoor hot tub on 1st floor by atrium.
0
Votes
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12
Room Tips
"spacious rooms"
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"Choose 9th floor for no overhead noise additional charge. if you ask for AT&T code can receive upgraded..."
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"The rooms are very large."
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"Skip this hotel. Choose another Hilton location"
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