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Embassy Suites by Hilton Birmingham-Hoover

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Embassy Suites by Hilton Birmingham-Hoover
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697 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Reviewed 3 days ago NEW

We have visited Birmingham several times in the past few months. This was our first stay at this Embassy Suites. The decor is modern and lovely. The layout of the suite was better than in other Embassy Suites. We could not have asked for a better stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robin S
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you found us and that you enjoyed staying here at the Embassy Suites by Hilton Birmingham-Hoover. Thank you for your good review and please return again soon.

Hillsborough, North Carolina
Reviewed 6 days ago NEW

The property was well maintained and there was adequate parking. The staff was courteous and the service was good. The room was very contemporary and clean. The complimentary breakfast was one of the best that I have had. Omelets made to order. Grits the way I like it and good, robust coffee. Complimentary internet service in the room was very...

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Helpful?
Thank DrTude
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for giving our hotel your business and we are glad you enjoyed your breakfast so much. Your business and your good review are appreciated.

Memphis, Tennessee
Reviewed 1 week ago

Embassy Suites Hoover is a very nice hotel. It is very clean and the staff is excellent. We booked a block of rooms for my son's wedding this weekend and were very happy with our stay. It easily accessible to everything in Hoover and the interstate. Thanks for a great weekend.

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Helpful?
Thank deancrna2016
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for choosing our hotel for your son's wedding guests. We are glad you all enjoyed your stay and please give the new couple our congratulations. Thank you also for your good review.

Calera, Alabama
Reviewed 1 week ago

Everything was great!!! Staff on arrival was very attentive and nice! I had no problems and check out was flawless. I arrived late and the person at the desk was super nice and she took the time to explain everything.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Denice J
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for letting others know you and your family enjoyed staying here at the Embassy Suites by Hilton Birmingham-Hoover. Your good review is appreciated and we hope to be seeing you again in the future.

Pensacola, Florida
Reviewed 1 week ago

I recently had surgery in Birmingham and was recommended to stay at the Embassy Suites nearby after I was released from the hospital. What a mistake!. We initially reserved a suite but when we checked in, there were ants crawling all over the wall. The hotel was annoyed that we wanted to be relocated and then moved us to two...

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Helpful?
Thank rnheath
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of...

Birmingham, Alabama
Reviewed 1 week ago

Three years ago when we started staying here it was great but now it seems to be on a swift decline. Staff is not effective as well as beds are horrible and smells of smoke looking to find another chain

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank anitac877
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments...

Florence, United States
Reviewed 2 weeks ago

This hotel is located in the heart of shopping/restaurants. Close to practically anything you'd need. It's very nice and clean as you'd expect from an Embassy Hotel. The decor in our room was a little dated, but very clean and comfortable. I would definitely stay at this hotel again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kim M
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your good review and for letting us know how much you enjoyed your stay and our location. We look forward to seeing you again.

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Stayed 2 nights Dec 24 and Dec 25! Very nice hotel the breakfast was good a lot to choose from!! Didn't spend much time in the hotel, out visiting family but the room was nice and our overall stay was good!!!

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Thank A TripAdvisor Member
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you enjoyed your stay here with us during you visit to see your family. Thank you for your good review and please return again the next time you come to our area.

A TripAdvisor Member
Level Contributor
20 reviews
6 hotel reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

Nice indoor pool but was chilly! Be prepared. They had a hot tub as well so you can warm up after your cool dip into the pool. The breakfast was great and offered many options. The rooms were splendid, and the bathroom was clean and had great features.

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Thank A TripAdvisor Member
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your good review of our hotel the Embassy Suites by Hilton Birmingham-Hoover. We are glad you enjoyed your stay and hope to see you again in the future.

San Antonio, Texas
Reviewed 2 weeks ago

Overall - I've stayed at much better HILTON properties. This needs some attention to details. We arrived here on Thanksgiving evening. Upon check-in, the one check-in desk clerk was working on a computer and told us she couldn't check us in until she finished her computer work, so we stood there and waited about 10 minutes until she was finally...

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Helpful?
Thank Napunani
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
New Embassy Suites built in Design Option Three offers all Embassy Suites core amenities while preserving energy and space. Contemporary new suites have natural light in both the bed room and living room and the privacy of our tower structure. ... more   less 

Additional Information about Embassy Suites by Hilton Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Location: United States > Alabama > Birmingham
Price Range: $120 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham-Hoover 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham
Hotel Style:
#8 Romantic Hotel in Birmingham
#10 Business Hotel in Birmingham
#11 Family Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Birmingham-Hoover staff and other travelers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Birmingham-Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Select a room that is NOT facing the highway.”
 of 5 bubbles Napunani, 2 weeks ago | Read review
“We were next to the elevator and noisy ice machine but it was completely quiet in our room. Good news to light sleepers like me.”
 of 5 bubbles TCnTN, 2 weeks ago | Read review
“Not close to elevator or Ice Machine, rooms on the back side are even quieter, but you see just trees.”
 of 5 bubbles 351hanspeterg, Sep 23, 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles RanitaH, Jul 7, 2016 | Read review
“Away from elevators, 2 bedroom suites Never had a bad room though!”
 of 5 bubbles JS39667, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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