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Embassy Suites by Hilton Birmingham-Hoover

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Embassy Suites by Hilton Birmingham-Hoover
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642 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

As a female traveling alone I don't extremely safe, my room was outstanding, the staff was beyond helpful and attentive. Outstanding location in Birmingham close to restaurants stores expressways airport.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 7heatherv
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for speaking so highly of our staff and we are glad you enjoyed your stay. We look forward to seeing you again on your next trip to our area. Thank you for your good review. More 

Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This Hotel offers some services which you would not expect, which was a very nice surprise. For example they offer a complementary shuttle service to the Riverchase Mall or just to go out for dinner, incl. return pick up. The breakfast is of course not a 5 star breakfast, but absolutely ok. No plastic tableware and even a "cook to... More 

Helpful?
1 Thank Hans-Peter G
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Thank you for staying with us. First of all, thank you for your review of your past stay at our hotel. I understand that you found our hotel to be somewhat dated and in need of some renovations. I do appreciate your candor; we look for reviews to provide insight into our hotel and our guest rooms’ appearance as this... More 

Boca Raton, Florida
Level Contributor
303 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I like staying here as is a little different than the typical embassy. No atrium - and breakfast area has only 2 hot plates for omelets in the morning. The rooms are awesome and have a double entry to bathroom from both sides of the suite. Love the layout of the rooms. So much space!!

Helpful?
Thank RJ24R2
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you enjoyed the size of your room and our location. Thank you for your good review and please return again soon. More 

Lockport, Illinois
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for business. I was pleasantly surprised. Suite was clean, spacious and beautiful. Hotel staff is extremely friendly. Free breakfast and happy hour in the evenings. Good food! Close to stores, but difficult to walk anywhere since there are no sidewalks. Hotel shuttle or cab suggested.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Emily W
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We thank you for your business and for your good review. Hopefully we will be seeing you again on your next trip to our area. More 

Florida
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This first time here and $683 for a 3-night stay is high rate for what I got. Of course, I found a cockroach a couple of hours after check in (photo). Got moved to a different room, the lady was nice and it's not her fault but I should never find a cockroach in a $200 a night room. Maybe... More 

Helpful?
Thank trainaholic
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We apologize that you were not satisfied with your stay and that cleanliness and maintenance conditions were an issue. We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve. More 

Florence, Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Embassy for two nights for our anniversary weekend and it was wonderful. The staff was great and our room was very nice. The room was huge and looked great, from the big bathroom with walk in shower, to the fridge and microwave, everything was even better than we had hoped. Room was clean and we loved... More 

Helpful?
Thank superdad54
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Happy anniversary from all of us here at the Embassy Suites by Hilton Birmingham-Hoover. We are glad you two enjoyed your stay. Thank you for your good review and please come back again soon. More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Very pleased again with this hotel. The staff is always helpful and friendly. The only thing missing was hot water for tea in the conference room. However this may not have been something that was ordered. With complimentary coffee in the lobby there was also no hot water.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank carolcT3972VF
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you found our staff helpful and friendly here at the Embassy Suites by Hilton Birmingham-Hoover. Thank you for your good review and we hope to see you again soon. More 

Rogers, Arkansas, United States
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

On our way to the beach, we stopped at the Hoover Embassy Suites to spend the night. The staff was awesome and extremely welcoming, so much so that my wife went back to the receptionist and complimented her on her exceptional attitude and demeanor. The facility is relatively new and distinctly different from traditional Embassy Suites. Our two room suite... More 

Helpful?
1 Thank Jerry M
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you all enjoyed your stay and we are looking forward to your return. Thank you for your good review of our hotel the Embassy Suites by Hilton Birmingham-Hoover. More 

Ohio
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is decent with nice amenities, services, and rooms. However, almost the entire staff acted as if it was a complete bother to do anything for the guests. No smiles, no friendliness - lots of irritation and boredom. Seemed like it was a hassle to have to deal with us. The bartender and a breakfast greeter were the highlights and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kk4travel
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

I was disappointed to learn of your experience at our hotel, and Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a... More 

Mobile, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is one of the friendliest, cleanest hotels we have stayed in. We will definitely make this our go to place to stay when in the Birmingham area. The complimentary evening beverages were excellent and the breakfast is outstanding!! The rooms are very well decorated and comfortable. Love this place!!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Judy F
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you found our staff here at the Embassy Suites by Hilton Birmingham-Hoover so friendly and that you enjoyed your stay. Thank you for your good review. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
New Embassy Suites built in Design Option Three offers all Embassy Suites core amenities while preserving energy and space. Contemporary new suites have natural light in both the bed room and living room and the privacy of our tower structure. ... more   less 

Additional Information about Embassy Suites by Hilton Birmingham-Hoover

Address: 2960 John Hawkins Pkwy, Birmingham, AL 35244-1087
Location: United States > Alabama > Birmingham
Price Range: $134 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham-Hoover 3.5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Orbitz, Booking.com, Travelocity, Priceline, Expedia, Hotwire and TripOnline SA so you can book your Embassy Suites by Hilton Birmingham-Hoover reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham
Hotel Style:
#8 Romantic Hotel in Birmingham
#10 Business Hotel in Birmingham
#11 Family Hotel in Birmingham
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