Antoine, Pratik, and Tanesha were AMAZING!!!!! So helpful and went out of their way to show us kindness. Antoine, our Valet, was speedy and very personable. The food seemed expensive for what we got, but we appreciate the wonderful service from Pratik! Tanesha ensured that our entire event went off without a hitch. Overall - 10/10
Antoinne greeted my business party with excellent customer service, extremely helpful and was very knowledgeable of the surrounding areas with recommendations. He has a friendly and welcoming personality and really champions the customer. He is the Valet teams most valuable asset. I really enjoyed the professionalism and timeliness since I was traveling on business. Thank you Antoinne!
I was especially impressed with Antoine & Keyshawn. They both were consummate professionals as was Adam. I can confidently say that Antoine was the best. Front desk staff was exceptional as well. My only complaint was the housekeeping staff not respecting my Do Not Disturb sign. The cleaning staff barged in while I was sleeping. I did address this with Housekeeping management. Despite that, my experience was pleasant. I loved the proximity to the Riverchase Galleria & every other store you can imagine.
Everyone was so nice! The rooms were clean and the gentleman especially Antoine was so nice and helpful. The room service was always on time. Our lunches that was served was delicious as well! They kept our meeting room with fresh coffee.
The hotel was great and accommodating to our group. We had a smaller group of less than 20 for a training and we were treated great. Every member of the staff was great but Antoinne excelled and was always extra helpful and nice. He is also a great photographer for a group photo.
Antoine is the best he was so polite held the door every time for my and my teat mates even drove our coach to get us breakfast after a miscommunication with the hotel staff about our buffet style breakfast
Best trip. Antonine and Josten made it a great trip. Fluffy pillows and quick responses . Clean areas, clean sheets, great food and overall great experience staying with my work colleagues. Love that it was so close to shopping
Antoine and James was the best valet I've ever had the pleasure to meet. They both always went out of their way to greet us every time we were going in and out of the hotel. They even helped us keep our parking spots. Great service NY these two
Antoinne was amazing! Helped us with our bags to our car, even helpful tips on packing clothes and hanging clothes with blind spots. Very friendly and was just great to add to the experience! Thank you!
Antwan was excellent!!! He was helpful, encouraging, and a delight to be around. He made the experience a good one. Housekeeping as well. My room was always clean when I went back to it in the morning.
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