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Country Inn & Suites By Carlson, Bessemer

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169 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Ive been staying at this hotel nfor over 2 years and I will conyinue to stay here,it is close to I20/59 ,with in 1/4 mile,staff very helpful with check in,any problems that might arise,they will take care of asap,very clean rooms,bathrooms very large,very clean inside ,out,well lighted,with in waqlking distance of resturants,shopping,gas station,just a real nice hotel to stay at

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Marc C
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear Marc C, Thank you for letting us know how impressed in Country Inn & Suites By Carlson, Bessemer hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We are all looking... More 

Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 1 week ago

I spend 200+ nights a year at hotels from the Carlson Group. This hotel may be the worst that I have ever stayed at. I was dissatisfied in August but thought I should give this hotel a second chance. That was a mistake. The room was dirty, there was mold on the bathroom ceiling, the shower handles were corroded, the... More 

Helpful?
Thank christina b
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear christina b, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you... More 

Travelers are raving about these Bessemer hotels

Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good place to stop over night if your traveling. We stayed one night quick check in and out. Very friendly employees and I thought the breakfast was good had a variety of things to choose from. I would stay again if I was traveling that direction again.

Helpful?
Thank stacyhargrave
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear stacyhargrave, Thank you very much for sharing your travel experience you had with us. We aim to impress with our breakfast, hospitality, and comfortable accommodations and found our location to be convenient. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. More 

Kemp, Texas
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 24, 2016

Good rooms, large bathroom, large breakfast area, nice pool and hot tub, exercise equipment, meeting rooms, nice staff. Small disappointments on the 2nd stay; TV remote would not work, nor did replacing the batteries or replacing the remote. Someone had stolen the toilet paper dispenser "roller" from the bathroom. The room REEKED of cigarette smoke; the whole hotel is supposed... More 

Helpful?
Thank GS2669
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our tv remote and smell of smoke in your... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 22, 2016

Been staying here for around 2 years,always good,close to shopping,resturants,gas stations,easy on-off exit from I20/59 interstate,well maintained hotel,well lit parking lot,rooms always clean,breakfest real good as always,staff very helpful if any problems arise,never had any problems,complaints,will comtinue to stay there ,there at least 8 to 14 days amount for job,never had any problems

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Marc C
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't begin to tell you how... More 

Grand Rapids, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 15, 2016

I do not normally do reviews. But, this experience was so bad that I felt compelled to write one. We were a little concerned when we walked in to the lobby to find filthy floors. After checking in, we walked into the room to find closet doors off the track and leaning against the wall, toilet paper in the toilet... More 

Helpful?
1 Thank Traveller555123
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Dallas, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 13, 2016 via mobile

We arrived to check in but decided to cancel our reservation. The hotel is run down, smells bad and is filthy. The worst part of it are the unattended children running loose. From other reviews it looks like they are the staff's children. If you are looking to stay in Bessemer, keep looking.

Helpful?
Thank Lauren C
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable, and to... More 

Columbia, South Carolina
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 6, 2016

We came in for a family event that stretched across 5 days. Our room was well-prepared and it was a nice bonus to see a real porcelain tub with granite surround. The breakfast was included and adequate (nothing special). I was a bit annoyed by the smell of smoke in the halls, a result of some rooms on our floor... More 

Helpful?
Thank drdon100
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for taking the time to share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast and you smelled smoke . Allow me to apologize for any inconvenience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Country Inn & Suites By Carlson, Bessemer

Address: 4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
Location: United States > Alabama > Bessemer
Price Range: $72 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Bessemer 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn And Suites Bessemer
Country Inn & Suites Bessemer Hotel Bessemer
Country Inn Bessemer
Bessemer Country Inn
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