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Country Inn & Suites By Carlson, Bessemer

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4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Baton Rouge, La.
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Not a bad place to stay. Newer property, close to food and Walmart. Good, well-stocked breakfast, with eggs,sausage, and biscuits and gravy. Waffle iron is also there, along with cereals, fruit, and plenty of strong coffee. Room was above average, clean, open and not cramped.

Helpful?
Thank sascoach2003
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We're glad you had a great time with us and we look forward to serving you again More 

Lilburn, Georgia
2 reviews
1 of 5 stars Reviewed 1 week ago

Do not stay here. This hotel is very poorly run and the staff is very unprofessional. We arrived late and when we arrived there was water all over the lobby floor where the pool had overflowed and the rooms were even more disgusting. We had dirty carpet and our floor had hairballs all over it. Its clearly not being cleaned... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank mayfield2016

Travelers are raving about these Bessemer hotels

Travelers Rest, South Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel needs some major changes. The rooms were dirty, flies everywhere, and the rooms felt wet. I'm pretty sure the manager just had friends and family staying there because there were kids in and out of the staff area all morning. The breakfast was under stocked, dirty and I'm not sure the man restocking food even worked there. No... More 

Helpful?
2 Thank Rebecca M
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great location, new hotel, lots of potential. But when u walk around there is litter all over the place, hallways, stairs, grounds. Now the room was nice, which was actually surprising. Large bathroom, very clean room. Its appears to me its a management issue, the attendants/employees just sit around when someone should be cleaning the grounds.

Helpful?
Thank Dwf7303
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and great location. It is good to hear from you, though I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We greatly appreciate your time in bringing... More 

Foley, Alabama
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed June 14, 2016

The air conditioner knob was broken so we couldn't adjust it. The carpet had a black streak in it The tub was chipped in numerous places. The remote for the TV was missing the plastic part to hold the batteries in. I gave it to the manager on duty and asked for a replacement first thing in the morning. When... More 

Helpful?
Thank Bob N
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

We sincerely apologize for the problems that you encountered with housekeeping and maintenance, and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and comfortable experience in the future.Thank you so much for bringing... More 

Slidell, Louisiana, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 29, 2016

We are just passing thru and needed a basic bed for our family of 3 so we booked this hotel close to the interstate. The location was perfect, it was easy to find when we were arriving about 9 pm. All we want was a clean room. We opened the room to a strong musty smell. It was like the... More 

Helpful?
Thank Nanette O
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your stay with us, especially that we were not able to address the issues and misunderstandings right away. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and amenities issues. I am sorry that your room was not properly... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

We have stayed here probably... 10 times now... in the last 2 years. They always take care of us and we never have any complaints. We get the same 2 rooms every time. The breakfast is wonderful and they always have cookies at the front desk or coffee bar. The indoor pool and hot tub are nice, especially in the... More 

Helpful?
Thank Karah C
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Thank you for sharing this five star review of our hospitality and service. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We thank you for your loyalty and look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about Country Inn & Suites By Carlson, Bessemer

Address: 4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
Location: United States > Alabama > Bessemer
Price Range: $72 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Bessemer 2.5*
Number of rooms: 1
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Also Known As:
Country Inn And Suites Bessemer
Country Inn & Suites Bessemer Hotel Bessemer
Country Inn Bessemer
Bessemer Country Inn
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