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Hampton Inn Birmingham/Bessemer

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Hampton Inn Birmingham\/Bessemer
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287 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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MAYFIELD, United States
Reviewed 4 days ago NEW

The staff was friendly. The rooms were clean. The service was good. The breakfast was great. Great staff, service and clean room. I would stay here again in the future. I will tell others about this property and let them know the staff was friendly and the service was great and the rooms were clean.

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Helpful?
Thank mcsweeneyw
HOTEL’S FAVORITE REVIEW
Reviewed December 13, 2016 via mobile

While driving my daughters car back to Texas from North Carolina, we stopped at this hotel for the night. The place is clean and well kept, as all Hamptons are, but the staff was so friendly, which made the stop even more enjoyable. Although this won't be the newest Hampton that you'll stay in, it will rival pretty much any...

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Helpful?
1Thank Richard H
About Hotel's Favorite Review
Birmingham, Alabama
Reviewed 2 weeks ago

No problems with state. Great staff. Room pleasant and comfortable. Gym was disappoinring. I had to hook up the cables to the TV on a daily basis you turn it on. Volume maximum posted dud not allow you to hear the TV over the machines.

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Helpful?
Thank Y1890EMmichellen
Covington, Louisiana
Reviewed 3 weeks ago

My wife and I decided to stay here one night on our way through to Tennessee. Well I did the check-in online so my checking in would take long. That was a mistake. I still waited about 10 minutes to check in at around 11pm. They had several workers and it took me standing there a few minutes to even...

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Helpful?
Thank Shawn L
Phoenix, Arizona
Reviewed 3 weeks ago

Arrived @ 6:30 pm Friday February 25th 2017 checked out Saturday February 26th @ 9:30 Hotel charged amex card for 3 nights. Talked to them on check out and was assured the 3 $107 charges were pre authorizations and 2 of them would drop off, this was not the case $107 was charged for the stay $107 ,for NO Show...

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Thank U4683MZjonathanl
Reviewed 3 weeks ago

Closet mirror broken-otherwise room ok, nothing special but clean. Only stayed one night. Most employees nice but housekeeping did not even attempt to smile or make eye contact. Beds very comfortable, Ice machine on our floor broken but other floors worked. Overall stay acceptable and would use again. Nothing special.

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Thank 228barryj
Reviewed February 14, 2017

The photo on the website made the hotel look old and outdated compared to others in the area. I'm glad my husband told me to go ahead and stay where the wrestling team was staying. Pleasantly surprised by wonderful friendly staff, and a nice, clean hotel.

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1Thank 64kelleyw
Miami, United States
Reviewed February 14, 2017

My room was nice and clean, however surprisingly small. Breakfast was always on time and plenty of goodies for the kids. The Breakfast saved me time and money. Nice lobby. Parking was close and safe. Shopping and other places to eat were insight on the hotel.

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1Thank vernonm141
Washington DC, District of Columbia
Reviewed February 10, 2017 via mobile

Very disappointed in my stay! I stay at a lot of Hilton Property's and by far in past 2 years, this one really needs to step up its game! Sign downstairs reads 100% satisfied? Well first impressions on a property is its front desk, the guy working the night shift, worst customer service ever! I will be contacting Hilton Corp...

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Helpful?
Thank Weekend20854
Hampton-Bessemer, Manager at Hampton Inn Birmingham/Bessemer, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Reviewed February 6, 2017 via mobile

I was there for work and it was when it was 7 degrees outside. 2 days with no hot water so one of the girls finally switched my room to one with clog problem. I did not ask for money back only points and the manager had not given anything to me everytime I call she says she will get...

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Helpful?
Thank CalvinS3569
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Birmingham/Bessemer

Address: 4910 Civic Ln, Bessemer, AL 35022-7820
Location: United States > Alabama > Bessemer
Price Range: $96 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Birmingham/Bessemer 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Hampton Inn Bessemer
Bessemer Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Birmingham/Bessemer staff and other travelers.
1 question
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Questions? Get answers from Hampton Inn Birmingham/Bessemer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't Choose Room 204, the door doesn't completely shut”
 of 5 bubbles dgbg100106, Oct 30, 2016 | Read review
“I just know that the service of this hotel is excellent.”
 of 5 bubbles ontouro, Oct 10, 2016 | Read review
“Hotel is directly across from the civic center”
 of 5 bubbles KeithandMelinda, Aug 29, 2016 | Read review
“Safe area and quite!”
 of 5 bubbles 122miker, Oct 30, 2015 | Read review
“The one bedroom suite is larger than the other rooms and cost slightly more; there are only a few of this room type on property.”
 of 5 bubbles TravelTrooper1026, Aug 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question