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Hamilton Inn Bessemer

Traveler (23)
Room & Suite (1)

About

Location
Cleanliness
Service
Value
WELCOME TO HAMILTON INN BESSEMER Southern hospitality in the heart of Dixie. Hamilton Inn Bessemer/Birmingham is located off Highway 11 in historic Bessemer, Alabama, next to the Bessemer Civic Center. Explore the National Historic District in downtown Bessemer and stop for lunch or dinner at Alabama's oldest restaurant, The Bright Star. Savor Greek-style snapper or tenderloin while having a cocktail at the horseshoe-shaped bar with unique decor, almost unchanged since moving to its current location in 1914. Visit the Mercedes Visitors Center and see exhibits of Mercedes from the past as well as concept cars and multimedia exhibits or reserve a tee time at one of the courses on the Robert Trent Jones Trail. See the largest cast iron statue in the U.S. at Vulcan Park and Museum or learn about Birmingham's history at the Birmingham Civil Rights Institute. Take the kids on a wild ride at Splash Adventure Waterpark or check out a sporting event at the Birmingham CrossPlex or Hoover Spor
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
387Reviews
33Photos
1Q+A
17Room tips
Traveler rating
  • 191
  • 103
  • 35
  • 35
  • 23
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Bed bugs confirmed. Rooms in disrepair. No internet. Breakfast cereal without milk available. The lobby is the only thing somewhat attractive. Entire Third floor has a smell of dead bodies. Used to be a Hampton Inn... well the property lost the right to be associated with
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Response from Jerre L, Reputation Management at Hamilton Inn Bessemer
Responded Jan 10, 2019
Steve/Freedom205596, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We checked your room over and over and found no bugs. We have shared your concerns with our team and we are implementing a plan to correct issues. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.
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The good: The staff was super nice. The hotel lobby and rooms were clean. Had a holiday smell to it. I stayed at this hotel for 4 days and what I'm typing below were consistent issues. Internet: Seriously lacking. If you go here expecting to get on the internet with even a
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Response from Jerre L, Reputation Management at Hamilton Inn Bessemer
Responded Dec 6, 2018
Thank you for your feedback with regards to the condition of our internet and breakfast. We have shared this with the concerned individuals to improve our future guests’ experiences. We hope you will return so we can make it up to you.
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+3
I was reluctant to book this hotel because of the price and the reviews were from one extreme to the other with an over all rating above 4 stars. So I decided at that price I would chance it, I was pleasantly amazed. Once the word is out, I believe the price will change. The
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Response from Jerre L, Reputation Management at Hamilton Inn Bessemer
Responded Nov 4, 2018
Thank you Obadiah for reviewing the Hamilton Inn Bessemer. We're glad you found our hotel to be a good value and that you enjoyed the many facilities available at your service. Thanks again for recognizing our efforts. We look forward to welcoming you back.
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They seem to have two different reservation systems. When I got there they couldn’t find my online reservation and made a new one. I did not get charged twice however and they did honor the internet price. The room was basically clean but there were a few sticky spots on the
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Response from Jerre L, Reputation Management at Hamilton Inn Bessemer
Responded Nov 4, 2018
Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will be taking appropriate action to correct the issues for our future guest. Thank you for taking the time to convey these issues to me. We appreciate your business.
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I want to begin by saying that the employees of this hotel are phenomenal and went out of their way to try to make my stay as best as possible under the circumstances. Despite having spent a tremendous number of nights at this property when it was branded as a Hampton Inn, I am
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Response from Fayetteville E, Reputation Management at Hamilton Inn Bessemer
Responded Sep 26, 2018
Dear Matt, Thank you for staying with us recently. Our highest priority is to make sure you receive outstanding accommodations and a pleasant stay, and we're sorry we failed to deliver. Please accept our apologies for the inconvenience you encountered. We are working hard to address your specific concerns so we can improve our overall hospitality services. We hope to have another occasion to meet and can show you our improvement. Thanks once more for your review.
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All photosTravelerRoom & Suite
INTERIOR FRIDGE PIC
"Bring your own internet."
"Food options everywhere on 459 and 20/59"
"Ask for room on top floor away from elevator and road traffic."
"Don't Choose Room 204, the door doesn't completely shut"
"I just know that the service of this hotel is excellent."
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PRICE RANGE
$91 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn bessemerbessemer hampton inn
FORMERLY KNOWN AS
Hamilton Inn
LOCATION
United StatesAlabamaBessemer
NUMBER OF ROOMS
84
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