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Alila Yangshuo

Traveler (573)
Pool & Beach (24)
Dining (19)
Certificate of Excellence

About

#11 of 524 hotels in Yangshuo County
Location
Cleanliness
Service
Value
Certificate of Excellence
The resort’s 117 rooms, suites and villas are modern in design, combining stylish simplicity with exceptional comfort and convenience. Room amenities include LCD cable TV, Wi-Fi access, telephone, in-room safe, minibar, and coffee and tea-making facilities. Rock climbing area by the karst hill within the resort compound is available with a ​professional coach.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
244Reviews
3Q+A
21Room tips
Traveler rating
  • 199
  • 32
  • 7
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  • 2
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Popular mentions
We planned a weekend to Yangshuo and I was very excited to see a place so modern and beautiful China. I emailed Alila to ask if we can come as a day guest and they were more than welcome to accommodate us. We already felt like guest just walking into reception with lovely
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Response from RicardoMLeal, General Manager at Alila Yangshuo
Responded 4 days ago
Dear Clarissaadam Thank you for your positive feedback, we believe that your future reception arrangements will also be able to receive the experience guarantee as always. We are very happy that we managed to provide you a wonderful memorable experience during your visit to Yangshuo. Our goal is to create experiences to our guests and we happy to have achieve this with you. I am sure you will enjoy all the Alila properties as we are very unique and a must experience. We looking forward to welcome you back for more memorable experiences " Surprisingly Different" Alila Yangshuo From all the team at Alila Yangshuo we wishing you well. Michael Mai - Executive Assistant Manager
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The hotel F&B standard was quite poor, during long weekend holiday, the hotel was at its full capacity and I couldn’t have a proper table with my friend for both Saturday and Sunday. Bread, pastry, food were totally empty and so messy around the buffet area. It’s quite bad
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Review collected in partnership with this hotel
Response from RicardoMLeal, General Manager at Alila Yangshuo
Responded 4 days ago
Dear Ms. Kwo and Ms. Wen Thank you for choosing Alila Yangshuo to stay during your last trip to Yangshuo. We appreciated you for your valuable comments during your stay to our Guest Service Manager Kevin and also our Food and Beverage Senior Manager Zakaria spoke to you during your stay and also try to explain some of your concerns. Nevertheless everyone's constructive comments are very welcome as this is a method to evaluate how we are performing and we thrive to perform well with all our loyal guests. For the 2 days breakfast situation, I really do apologize for the inconvenience our poor arrangement brought you, but I believe my colleagues had tried their best to seat all our guests as you know it was a heavy rainy day, we even did special set up the temporary breakfast venue in our 1st Floor gallery which served by myself and our back office managers then also we had tables available in the private dinning room area on 3rd floor. the key point we totally agreed with you is taking more effort to change the situation by better organizing and managing to ensure we aline with Alila standard. We appreciate for your choosing of Sugar House restaurant as the whole day meal plan venue, actually we offers different menu in main restaurant (Chinese & local & western); menu in bar ( high tea & Asian & Western option); special fine dinning menu for our private pump room by design, the summer brand new menu for outlets was established by this week which I trust it will bring guest`s much more choice for dinning experience. I hope that we will be able to welcome you back in the near future as would like you to see the improvements that me and my team have done. Should you have future plan to revisit Yangshuo, please do let me know as that would be my pleasure to welcome you together with my team. Best Regards Michael Mai - Executive Assistant Manager
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China has many upscale brand-name hotels, all nice in their own way. The Alila hotel, is quite different. It is an architectural gem, with a beautiful setting, with exceptional service. We only wish we had stayed longer (we stayed 2 nights) so that we could have taken
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Response from RicardoMLeal, General Manager at Alila Yangshuo
Responded 1 week ago
Dear Plevy Thank you for choosing Alila Yangshuo resort, we trust that you had a safe and pleasant trip home. We are so exciting to have your acknowledgement for the service and overall experience my team brought you, I will share with the team for their constant effort. Again, appreciate for your staying with us, I `m on behalf of my team looking forward to welcome you back very soon. Michael Mai - Executive Assistant Manager
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This ancient manufacture that has been transformed into a hotel is a big surprise and off the beaten path hotel. That means you can just stay in the hotel and no where to go after check in. The architecture of the buildings is a surprise on its own. The main restaurant is really
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Response from RicardoMLeal, General Manager at Alila Yangshuo
Responded 1 week ago
Dear Leo Greetings from Yangshuo and we would like to thank you for choosing us as your preferred address during your stay in Yangshuo. I am very pleased to hear that my team managed to provide you with a fantastic experience at Alila Yangshuo and that our services and facilities suited your requirements. We thrive on our valuable guests constructive comments to help us improve and to also show us where we are doing well. For the trucking part, currently, we had the local government who is trying to upgrade the lighting( for fog) and some notice board for the traffic(vehicle speed) that impact the overall environment, the points you mentioned must have an improvement in short future. As per you mentioned for the English communication staffs, currently our property owns 4 foreign staff who were assigned into operation department which inclusive of Front office; Food and beverage; operation and Spa center, ideally they will bring the element to our local team in these certain respect. more than that, we had brought a permanent foreign English teacher who had arrived and we trust the situation is on well going in very short future. We thank you for your time and i will share this with the team which will motivate and support us that we are in the right direction. We wish to welcome you back in the future and if we can be of any assistance please do let us know. Michael Mai - Executive Assistant Manager
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+1
To say it's the best hotel/resort in YangShuo is an understatement. You can't find places like this anywhere. Shocked to be honest , Chinese standards often don't match Western ones no matter how nice the place is but this place managed to break out of that pattern and provide a
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Response from RicardoMLeal, General Manager at Alila Yangshuo
Responded 2 weeks ago
My Dear Valuable Guest: Thank you for choosing Alila Yangshuo resort, we trust that you had a safe and pleasant trip home. We are so exciting to have your acknowledgement for the service and overall experience my team brought you, I will share with the team for their constant effort. Again, appreciate for your staying with us, I `m on behalf of my team looking forward to welcome you back very soon. Michael Mai - Executive Assistant Manager
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PRICE RANGE
$237 - $320 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangxiYangshuo County
NUMBER OF ROOMS
117
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