We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Santa Cruz

1,045 reviews
Save
Traveler (383)
Room & Suite (63)
Pool & Beach (34)
Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Mar 11Mar 12
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from $174.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "750b7b6fd711425ca0d01edd8a5f6383", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":317341,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53934112],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":174,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"750b7b6fd711425ca0d01edd8a5f6383","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":179,"lowestMetaPrice":174,"additionalPartner":false,"highestMetaPriceDisplay":179,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":179,"lowestMetaPrice":174,"highestMetaPriceDisplay":179,"hotelName":"Hotel Santa Cruz","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc1MGI3YjZmZDcxMTQyNWNhMGQwMWVkZDhhNWY2MzgzIiwiQUlLIjoiZmMzMmI3YTA5NDliNGEwNzhmNmQwZDA5MWQyMTgyZWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/11/2018", "checkOut": "03/12/2018", "lowestPrice": "$174", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53934112":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,045)Write a Review
Filter reviews
151 results
Traveler rating
51
68
18
8
6
Traveler type
Time of year
LanguageEnglish
More languages
51
68
18
8
6
Show reviews that mention
All reviewsbreakfast buffet isnice hotelwould stay here againcolchagua valleywine countryold colonial styletypical chilean foodcultural museumfitness centerplaza de armaslunch menulocal dishesexcellent museumpool areachilismall balconysmall town
FilterEnglish
Updating list...
1 - 5 of 151 reviews
Reviewed yesterday via mobile

Very nice 5 star hotel, booked a package included was dinner 4/2 museum, bus transport and Winery your with wine tasting and cable car. The area of the hotel is wonderful lush clean and the room fantastic, on arrival bottle of sparkling wine. With chocolates...More

Thank Lester M
Reviewed 2 days ago

Best location in Santa Cruz, next to the plaza and the Casino. The restaurant has very good chilean food and the bar offers a variety of wines and cocktails characteristic of Chile. The architecture of the place unique.

Review collected in partnership with this hotel
Thank tomascruzat
Reviewed 2 weeks ago

If you want to stay in a boutique hotel - don't stay here. This is more of a resort, with hotel and annexes, casino, museum, business centre, children's area, pool, bars etc. Santa Cruz hasn't got much to recommend it, but the vineyards are near....More

Thank BirdersMum
Reviewed 3 weeks ago

This hotel was a delightful surprise. What you see from the street is only a small part of this spacious and comfortable hotel. When you enter the parking area, you'll discover a lovely tree-lined driveway leading to more cabanas and a four-story building built over...More

Review collected in partnership with this hotel
Thank Sabrina S
Reviewed 4 weeks ago

The rooms along the plaza are very noisy. There were dogs barking at 5am, music playing till 11pm and traffic from cars and buses all the time. The walls are paper thin also. We could hear conversations in the next room including crying babies and...More

Thank fizzy1991
View more reviews
PreviousNext
12345631
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$128 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$128 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (383)
Room & Suite (63)
Pool & Beach (34)
Dining (23)
Family and Play Areas (14)
Business Center & Event Rooms (3)
Questions & Answers
Get quick answers from Hotel Santa Cruz staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Rooms at the side and back are quieter although not a problem for us."
Read review
"We had one with a nice balcony, great for getting some sun without going down to the pool."
Read review
"We had a suite and enjoyed the extra room and balconies"
Read review
"The hotel website does offers."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing