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Hotel Santa Cruz

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Traveler (434)
Room & Suite (65)
Pool & Beach (35)
Overview
Plaza de Armas 286, Santa Cruz Chile See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Reviews (1,237)
Filter reviews
162 results
Traveler rating
55
70
22
9
6
Traveler type
Time of year
LanguageEnglish
More languages
55
70
22
9
6
Show reviews that mention
All reviews would stay here again nice hotel colchagua valley beautiful pool area wine country breakfast buffet is dining rooms cultural museum an amazing museum lunch menu local dishes small town small balcony chilli the staff was super friendly high level the main square
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1 - 5 of 162 reviews
Reviewed 1 week ago

This would have got a 4 star rating had we had hot water! Other than that, it is a great little hotel in a good location. Our room over looked the park and was so much nicer than the view of the car park in...More

Thank FatRat121212
Response from AlmaCruz2, Director de Relaciones con Clientes at Hotel Santa CruzResponded 3 days ago

We thank you for your time in sharing your experience with us, your comments help us to strengthen our weaknesses and thus strengthen the services we provide and train our team to improve each day the attention to our passengers. We hope you will choose...More

Reviewed 1 week ago

I'm not sure what this is such a highly rates hotel. We paid $485 USD for a night. The room was really dated and run down. The service was friendly but nothing exceptional. The food was OK, but also pricey. The attached museum was cool...More

Review collected in partnership with this hotel
Thank traveldad88
Response from AlmaCruz2, Director de Relaciones con Clientes at Hotel Santa CruzResponded 3 days ago

Thank you very much for sharing your experience with us, your comments help us improve our quality of service and train our staff to always deliver excellent service to our passengers. We hope you visit us again on your next trip to Chile. Best regards,

Reviewed 4 weeks ago via mobile

Outstanding staff, service and restaurant. Breakfast as good as anywhere in states- (comparable to newer Doubletrees). Exceptionally gracious staff, very patient and pleasant during translations. Most staff speak English very well, saving our group from our junior-high level Spanish ! Room was ok, clean and...More

Thank TOMARCHADA
Response from AlmaCruz2, Director de Relaciones con Clientes at Hotel Santa CruzResponded 4 weeks ago

We thank you for sharing your experience at Hotel Santa Cruz, we are glad to know that you enjoyed your stay and the attention provided by our staff. We hope you visit us again on your next trip to Chile. Best regards,

Reviewed July 18, 2018

My husband and I stayed at Hotel Santa Cruz Plaza as a home base for a couple days exploring the Colchagua Valley. The public areas of the hotel are charming, but our room was mediocre. I think some fresh carpet and paint would go a...More

Thank Grace H
Response from AlmaCruz2, Director de Relaciones con Clientes at Hotel Santa CruzResponded July 19, 2018

Thank you very much for your comments and for sharing in this platform the experience lived in Hotel Santa Cruz, we thank you for choosing us in the Colchagua Valley. Your comments are of vital importance so that with them we can improve every day,...More

Reviewed June 3, 2018 via mobile

Great hotel with great service, very comfortable rooms and located in the heart of Santa Cruz. Beautiful pool area and spa area. We stayed here two nights and visited wineries in the area. Also a great park across the street from the hotel.

Thank coyh2015
Response from AlmaCruz2, Director de Relaciones con Clientes at Hotel Santa CruzResponded June 27, 2018

Thank you for sharing your experience on TripAdvisor, we appreciate your time in writing and of course your positive comments. We are pleased to know that your stay was pleasant and we look forward to seeing you again when you return to Chile. Best regards,

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About
Description
Santa Cruz Hotel The place where dreams awaken In the city of Santa Cruz, Colchagua Valley, Hotel Santa Cruz invites you to discover the world of wine, history and the traditions of our land. Enjoy unforgettable More experiences, together with the friendliest of service, luxury accommodations, excellent cuisine and exceptional comfort, that make for a truly unique stay. **Non-smoking hotel Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Babysitting
Banquet Room
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
116
Price range
$117 - $261 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Santa Cruz Chile
Location
Chile > O'Higgins Region > Santa Cruz
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
116
Price range
$117 - $261 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Santa Cruz Chile
Location
Chile > O'Higgins Region > Santa Cruz
Photos
Traveler (434)
Room & Suite (65)
Pool & Beach (35)
Dining (23)
Family and Play Areas (14)
Business Center & Event Rooms (3)
Nearby
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Nearby AttractionsSee all 39 nearby attractions
Colchagua Museum
1,293 reviews
.07 miles away
Laura Hartwig Winery
219 reviews
.83 miles away
Casino Colchagua
239 reviews
.12 miles away
Colchagua Heights
8 reviews
.06 miles away
Questions & Answers
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Room Tips
"Check you've got hot water"
FatRat121212
1 week ago
Read review
"needs remodeling"
rmujic786059
May 28, 2018
Read review
"The rooms all need to be updated. They are a bit old and need some investment."
A545EIbrucem
Apr 24, 2018
Read review
"Not sure this is relevant: my inside room (maybe they all are) was deliciously silent."
S5283PBjohnh
Apr 18, 2018
Read review
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