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Alto Atacama Desert Lodge & Spa

Travelers' Choice award winner
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Camino Pukara s/n | Ayllu de Quitor, San Pedro de Atacama, Chile
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618 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Santiago, Chile
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with my fiancee for three nights in June 2016, we had a spectacular time in the hotel, on the excursions, and in the hotel restaurant. The service at this hotel is simply excellent, a big thanks to Monica, Lily, Manfred and Camilo. We were impressed by the quality of the hotel service and also the food in... More 

Helpful?
Thank Eric P
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Eric, We kindly appreciate your lovely review about the Hotel. Lily, Manfred and Camilo are also grateful for your comments. Please let us know if you're planing to visit us again soon. Best regards, Alto Atacama Team More 

São Paulo, São Paulo, Brazil
Level Contributor
4 reviews
5 of 5 stars Reviewed June 18, 2016

An expensive charming all-inclusive boutique hotel, but provides excellent service from end to end. All tours were impressive, guides and staff are very friendly and helpful. Furthermore, rooms are spacious and very comfortable and amenities are outstanding.

Helpful?
Thank Rafael R
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Rafael, We are very thankful for your comments. Really sums up everything we can provide to our guests. If you have any other comments or evaluation you'd like to share with us, please feel free to write us back at reservas@altoatacama.com. We take our guests reviews very seriously. Look forward to have you back at the Hotel. Best Regards,... More 

Pennington, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed June 10, 2016

My son and I spent 5 great days and the team was fantastic across all aspects; starting with the arrival day when my son was exhausted from just finishing a college semester and the 20 hour trip and they arranged for lunch delivery to the room. Great excursions, great parilla on Saturday, excellent service and rooms. The hotel team was... More 

Helpful?
Thank ValparaisoHopewell
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, We appreciate your sincere and thoughtfull comments. We believe all travellers deserve to be treated with respect, and one way to achieve that is finding out more about them so we can deliver comfort, protection and over the top service, that's what real luxury is. We are so glad you and your son enjoyed your stay with us,... More 

Colchester, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 9, 2016

We visited the resort in late May, off season but the weather was perfect for relaxing and for undertaking the numerous excursions that come with the full board package. We were met at Calama airport and transported in comfort across the Atacama with excellent views of the Andes away to the east. Our welcome was personal and we were made... More 

Helpful?
Thank visitor387
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, Thanks for perfectly describing your experience at Alto Atacama! The fact you have taken the time to write about our services, help us to improve. Indeed, we were closed for 5 days in June to give our staff service training and to refurbish our common grounds to make our guests feel more comfortable . We are proud of... More 

Newcastle, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2016

We arrived a little tired and hungry, suddenly we were seated on the terrace with a glass of wine and a cheese platter. Nothing was too much trouble, rooms comfortable with a lovely outdoor area to laze in sun. The highlight was the tours. The guides were excellent, the locations unbelievable. Don't miss the high Andean altiplano or the geysers,... More 

Helpful?
Thank Jillian2232014
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Jillian, Thank you your wonderful description. These comments allow travellers to give an impartial and sincere idea how Atacama Desert really is. Like we've explained before, we are always trying to improve; looking for new places to discover and innovating in our service delivery. Please let us know if you're planning to come back! Hoping to hear from you... More 

Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed May 21, 2016

We stayed at the Alto for 5 nights. It's a wonderful place. The rooms are lovely, the ambiance of the whole place is restful and the food - for all meals -- is very good. The staff is wonderfully attentive. Because we were working through another company we did not do their excursions, but they have many and the guests... More 

Helpful?
Thank Susan F
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Susan, Thank you for the attentive review. Guests feedback is the most important feedback we get. We pride ourselves on providing exceptional service and that's why we want to ensure that every guest visit is seamless and meets our travellers expectations. We will work diligently to improve the experience we have created so far, so you can recommend Alto... More 

Winchester, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 20, 2016

We weren't sure what to expect in the driest place in the world but the Alto Atacama succeeded in beating all expectations. Our room was very comfortable, the staff very attentive and helpful and the food delicious. The efforts they put into retrieving my iPad which I had carelessly left on the flight up from Santiago were outstanding - and,... More 

Helpful?
Thank candgcrawford
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, We love when guests say " we exceed their expectations", means we are doing a good job. We really appreciate your review and we hope having you back soon. Please invite your friends to come over. Alto Atacama is a great place to discover and to share memories with the ones we love. PS: Our Manager feels more... More 

New York City, New York
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 18, 2016

I loved everything about this property. I just visited in May 2016. It was my first time in Chile and I was so grateful that Alto Atacama was my home for the stay. The ride from the airport is about 1.25 hrs and you know you're close when you start to see lush vegetation suddenly appear in the middle of... More 

Helpful?
Thank S E
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Guest, First of all, sorry for taking me a few days to answer you back, but I read the entire review, and sounds you really had a " total immersion" experience in our Lodge. At the same time, we would like to thank you for considering Alto Atacama a place like " Home", it is a big word and... More 

London, United Kingdom
Level Contributor
124 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 13, 2016

Alto Atacama is a great place to go if you are someone who loves to get up (early) and go (places). The team at the hotel are well versed in what treks, climbs and walks through the desert will suit your needs. No need to worry if it sounds too strenuous they can adjust to your ability. But if you... More 

Helpful?
Thank Peter P
Mansfield, Texas
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 3, 2016 via mobile

We debated between the Cumbres Atacama and the Alto Atacama. We chose the Alto because we stayed at the Cumbres in Santiago and wanted a change. Great choice! We booked the Suite with outdoor shower. Very nice and totally private, set in its own grouping. This is a small resort and you will be addressed by name. They know you... More 

Helpful?
Thank Lisa D
Ana Belen F F, Gerente at Alto Atacama Desert Lodge & Spa, responded to this review

Dear Lisa, Wow! says everything. Thank you so much for your lovely review. We´ll make sure to communicate your experience to every staff member. We are not trying to convince you to come back, you´ll do that for sure! Please do not hesitate and contact us. We´d be more than pleased to have you here again. Best Regards, Alto Atacama... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Alto Atacama is located in the fertile Catarpe valley, just 3 kilometers away from the San Pedro plaza. Our total area is 3.5 hectares, with a park area of 2 hectares. The Hotel has 42 spacious rooms and state of the art facilities including an award-winning spa, business center, hot tub, wooden decks with 6 swimming pools and we offer more than 25 excursions to get a closer look at the Atacama. ... more   less 

Additional Information about Alto Atacama Desert Lodge & Spa

Address: Camino Pukara s/n | Ayllu de Quitor, San Pedro de Atacama, Chile
Location: Chile > Antofagasta Region > San Pedro de Atacama
Price Range: $1,056 - $1,529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alto Atacama Desert Lodge & Spa 4*
Number of rooms: 42
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Also Known As:
Alto Atacama Hotel
Alto Atacama Desert Lodge & Spa San Pedro De Atacama, Chile
Hotel Style:
#1 Family Hotel in San Pedro de Atacama
#1 Business Hotel in San Pedro de Atacama
#3 Romantic Hotel in San Pedro de Atacama
#3 Luxury Hotel in San Pedro de Atacama
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