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Hotel Club La Serena

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Hotel Club La Serena
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342 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Salt Lake City, Utah
Reviewed 1 week ago via mobile

I stayed here for five nights in February. The hotel itself is pretty while not fancy. The grounds and pool area were well kept. The breakfast buffet was extensive and the attached restaurant was pretty good. The room was small and only featured the basics but was OK. It was advertised with free wifi but the routers outside the room...

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Helpful?
Thank Ben G
limari1000, ejecutivo comercial at Hotel Club La Serena, responded to this review

Dear guest, thank you for your comment, which helps us to improve day by day, unfortunately the wifi has worked intermittently, by work of our provider, plus the number of guests in the hotel, and in the best instance the installation of a Cell phone in the vicinity of the hotel, which prevents the signal from being perfect in all...

Sydney, Australia
Reviewed 2 weeks ago

We stayed at the Club La Serena for two nights while sight seeing in the region around La Serena. We found it a nice place to stay. The hotel double suite was clean, the food at the restaurant was good and the restaurant was a nice place to be as the sun set over the beach. English was not well...

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Helpful?
Thank Malcolm B
limari1000, ejecutivo comercial at Hotel Club La Serena, responded to this review

Dear guest, thank you for your comment, which helps us visualize the service. Indeed we are in a privileged location, good weather and many people happy and relaxed around our facilities. We hope to host you at a next opportunity sincerely Hotel Club La Serena

Reviewed December 30, 2016 via mobile

Stayed there for 3 days, the service is below par and English is rarely spoken. Rooms are OK, but don't expect luxury. Breakfast is the same. Laundry was fast for us. A bit far away from the center of la Serena (40 min walk), but the Ocean view is nice.

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Helpful?
Thank Gilles G
limari1000, ejecutivo comercial at Hotel Club La Serena, responded to this review

Dear guest, we thank you for your comment, which helps us improve day by day. The purpose is to improve our service based on your comments Sincerely Hotel Club La Serena

Santiago, Chile
Reviewed July 26, 2016

Place is ok and clean. Very very slippery floors (be careful). There is supposed to be internet in the room, mine didn't have. Comfortable bed good bathroom. Breakfast is above average of what i've seen in this country.

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Thank tain0
Greenport, New York
Reviewed June 14, 2016

I stayed there with a group on a project. Service was fine, breakfast was included and up to the standards that I'm used to. I don't know what the price was because my room was paid for me. All in all a pretty good place. I'll just say the my room was a little smaller than what I'm used to...

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Thank wbogardus
Santiago, Chile
Reviewed February 24, 2016

We stayed in the Club Hotel between Feb. 15 and 18. Check-in was quick, although we were told the crib previously requested was already in our room, but it wasn't, so later we need to call front desk to ask for the crib. The good things: Good location in front of the beach. The room was quite big, nice living...

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Thank Alejandra_73
Netherlands
Reviewed January 4, 2016

We got a room with a balcony and a seaview and while the room itself was beautiful, the windows were filthy dirty which ruined the lovely seaview. Cleaning service of the room was just a bed change and clean towels and they walked away leaving a sandy dirty bathroom floor. The breakfast served on the two mornings was stale bread...

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Thank am102008
Denver
Reviewed December 23, 2015 via mobile

Unfortunately I had to be in La Serena for a conference and couldn't enjoy the beach or hotel as much as I would have liked. The spacious rooms at the hotel offered both a living room and separate bedroom area. The mini-bar sized fridge is empty, which is convenient for most travelers who wish to store things. Not ideal for...

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Thank burbuja0512
Corsham, United Kingdom
Reviewed December 15, 2015

The hotel is in a great location right opposite the beach and only a 5 minute taxi ride from the main shopping plazas & bus terminal. Our friendly receptionist gave us a lovely room with pool view. Rooms are big, clean and wifi was very good. The hotel design is a bit strange though as you have to carry bags...

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Thank SunforSarah
Toronto, Canada
Reviewed December 15, 2015

The hotel is just fine. Everything is clean and there is nothing offensive or bothersome, especially for the price. The best thing about the hotel is the location - it is right on the beach and there are many rooms facing the ocean. It's right in the middle of the Ave del Mar strip surrounded by lots of other hotels,...

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Helpful?
Thank Carolyn B
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Club La Serena is located in the best side of la serena city in front of the sea , just 5 minutes to the civic center, we invite you to enjoy of our confortable rooms , therefore our customers will be able to have fun of our gastronomy of Brisa Restaurant. ... more   less 

Additional Information about Hotel Club La Serena

Address: Avenida Del Mar 1000, La Serena 1710249, Chile (Formerly La Serena Club Resort)
Location: Chile > Coquimbo Region > La Serena
Price Range: $111 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Club La Serena 3.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
La Serena Club Hotel La Serena
La Serena Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Club La Serena staff and other travelers.
1 question
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Questions? Get answers from Hotel Club La Serena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with ocean views. Rooms on lower levels facing the pool are noisier. (5th floor was perfect!)”
 of 5 bubbles carolynb85, Dec 15, 2015 | Read review
“Do a high floor for the view.”
 of 5 bubbles 746jeffreyr, Jan 17, 2015 | Read review
“All much of a muchness, overlooking the swimming pool. Higher up rooms may have slightly better view - of the sea, and of the next hotel up the beach.”
 of 5 bubbles euromnlostatsea, Dec 8, 2014 | Read review
“Sorry don't have one.”
 of 5 bubbles SoniaP804, Jul 14, 2014 | Read review
“Close to the beaches, quiet, relaxing and good for a "get away" retreat. Don't go in March, it's too cold for any beach outings.”
 of 5 bubbles bsgrilling, Mar 29, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question