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The Sanctuary Villa

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256 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly and accommodating staff, always went out of the way to help us. We were even invited to watch a ceremony at a Buddhist Temple of one of the staff members Sothep. It was as amazing experience . We were also given a free ride to Siem Reap in a Lexus at the end of our stay. The villa... More 

Helpful?
1 Thank Adam M
Jakarta, Indonesia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The room: it's ok, nothing exceptional. Bed sheet not clean on the first night, we asked to have it changed. We did not use the bathtube, impossible to open the litter and rince it. There is automatic super yellow light in the shower and toilet room, which is upsetting especially when you woke up in the middle of the night!!... More 

Helpful?
1 Thank camcamimille
Bath, United Kingdom
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 19, 2016

Lovely to have you own little hut. Really comfortable bed and very clean. Breakfast is OK, not excellent. Lovely pool, staff were lovely, good location, 1 km from city centre and given free bikes to use. Much better not to stay right in the centre of the city. More of a retreat than a hotel.

Helpful?
2 Thank Fenella B
Lyndoch, Australia
Level Contributor
166 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed April 27, 2016

Be aware that there are TWO listings for this property on Trip Advisor - this one under hotels and a second under BnB's/Inns Our room - No 105 right at the end of the pool - was great - clean - well equipped - hard Asian bed - good wi-fi This property has been a gem but appears to have... More 

Helpful?
Thank KimBarossaAustralia
Penang, Malaysia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed April 24, 2016

Apart from the good service, everything else doesn't live up to the price. The location is away from the city. The breakfast selection is really poor, and the bread was old and hard. The bathroom was dirty, to the point where we went to out to buy slippers so we can shower there - and no we are not clean... More 

Review collected in partnership with this hotel

Helpful?
Thank WhatAboutThisAU
Siem Reap, Cambodia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 9, 2016

The hotel was a bit shabby and in need of a spruce up. The pool was cloudy and not overly inviting. The room we had was ok if again a bit tired. Breakfast was basic although I did get a great omelette on the second morning, The staff were friendly enough and helpful but lacked the enthusiasm we had experienced... More 

Helpful?
2 Thank James T
Penmaenmawr, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 9, 2016

The staff were exceptionally helpful and it was all very tranquil. The room was great. Pool OK however not many loungers. Breakfast was basic. The tuk tuk driver (Mr Rambo) recommended by the hotel was exceptional. The day tour was so much more than the leaflet stated. Overall highly recommended.

Review collected in partnership with this hotel

Helpful?
2 Thank Travh
leicester
Level Contributor
80 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed April 6, 2016 via mobile

For me this review has been difficult to write- quite because simply we had mixed feelings. On first impressions this hotel looks amazing, it is set in tropical gardens with villas dotted around the restaurant and pool. Check in was simple and we were offered a cool drink which was very welcome after as 5.5 hour journey. Our room was... More 

Helpful?
Thank babledeb
Brisbane, Australia
Level Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed March 27, 2016 via mobile

The staff at the Sanctuary Villa are lovely and really want you to have great stay. Unfortunately everything else was a let down. We were placed in an adjoining villa to someone else, despite paying the same price as our friends who were in the much larger, detached villas. When we walked into our room there was an overwhelming smell... More 

Helpful?
Thank Brisbane_Catlady
Sokheng_Hotelier, Manager at The Sanctuary Villa, responded to this review

Dear Brisbane Catlady, We sincerely appreciate for taking your hectic time to sent your feedback regarding your stay The Sanctuary Villa, Battambang, Cambodia. Taking this opportunity we would like to express our sincere thanks for your support to our services and facilities. Regarding your feedback on your accommodation next room and have smoking smell. We would like you to accept... More 

Perth
Level Contributor
149 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed March 13, 2016

My wife and I and another couple were booked into and had paid for one night at this place. Following two days hard travel in the West of Battambang Province we were looking forward to a rest and relaxation. On arrival we were advised that they had "overbooked" but would place us in their "sister hotel" across town, we were... More 

Helpful?
2 Thank Vincent Keane K
Sokheng_Hotelier, Manager at The Sanctuary Villa, responded to this review

Dear Vincent Keane K, We sincerely appreciate for taking your hectic time to write your feedback regarding your stay The Sanctuary Villa, Battambang, Cambodia. Taking this opportunity we would like to express our sincere thanks for your support to our services and facilities. Regarding your feedback on moving you and your parties to stay at our sister hotel, we would... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
We are committed to responsible hospitality and community. It is our belief that through education and learning, one can overcome poverty and improve their quality of life, we consistently therefore provide hospitality trainings to underprivileged Cambodians. At times, you patience may be required for some staff. Their smile, their work, their charm is something that you will never forget. ... more   less 

Additional Information about The Sanctuary Villa

Address: No. 413 Tea Chamrath Road | Sla ket District, Battambang 1000, Cambodia
Location: Cambodia > Battambang Province > Battambang
Price Range: $46 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sanctuary Villa 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
The Sanctuary Villa Hotel Battambang
Hotel Style:
#3 Spa Hotel in Battambang
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