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The Sanctuary Villa

No. 413 Terchamrath Road | Sla ket District, Battambang 1000, Cambodia
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243 Reviews from our TripAdvisor Community

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Henley-on-Thames, United Kingdom
Level Contributor
137 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived here after an horrendous 9 hour boat journey from Siem Reap without a booking and luckily they had a room for us. The hotel is very well decorated with a decent sized pool. Staff were helpful when arranging a day trip for us. Breakfast is quite good with enough to please everyone. Although the selection isn't huge.

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4 Thank Brighton_SussexGuru
Lucerne, Switzerland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice boutique hotel with only ten rooms, very charming staff and great lush gardens. It is one of these places you look for when you want to chill out and do not fancy for the new big concrete buildings. The bungalows and the pool are great, the restaurant acceptable (some items are often missing) and I... More 

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1 Thank Beat H
Copenhagen, Denmark
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

We stayed two nights at Sanctuary Villa. The room or villas are spacious and nicely decorated. The staff is friendly and service oriented. The restaurant is decent, but not more than that. Sweet staff though. It's not a really children friendly hotel as the pool is rather small and due to the location, kids can make a lot of noise.... More 

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3 Thank Casper72
Paris, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

This is very good one hotel in Battambang, i really really enjoyed our stayed there,hotel location just one and half kilo meter far from town. i liked the room garden viewed with overlooking to the pool, the room was very comfortable with very nice decoration.The best staff they were so friendly and helpful and had everything you needed.The hotel included... More 

Helpful?
1 Thank David J
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

The hotel we usually stay at when we visit battambang was unfortunately booked out. We thought The Sanctuary Villa sounded lovely and looked beautiful on the website. The prices were on the higher end, however reasonable given the location in the centre of town. We had the family room which was two adjoining double rooms. The rooms were spacious and... More 

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3 Thank Briony J
Blue Mountains Australia
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
1 of 5 stars Reviewed November 18, 2015

We rang ahead to be picked up from the bus station but no one was there for us. Shower is not much more than a dribble and it takes five minutes for hot water to come through. Website offered 20% off dinner for first night but hotel did not honour it. Housekeeping did not empty bins or replace water. Staff... More 

Helpful?
1 Thank spongebob007
SoklyP, Manager at The Sanctuary Villa, responded to this review

Dear Bob, (please excuse us if we addressed your name incorrectly) Greeting from The Sanctuary Villa Battambang. First of all, we must apologize for your inconvenience caused your staying with us and without any further excuse, we would like to accept some of your comments that you have raised. In return with this, our management have decided to offer a... More 

Hong kong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 5, 2015

The room is big and tidy. I got a good sleep after a day of visit! All staffs are very very nice and helpful!!They will welcome all customers with big smile. Thanks for giving me a sweet memory :) Highly recommended!

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Helpful?
1 Thank W5995HKkarenl
London, England, United Kingdom
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

We booked in for 5 nights but because of a problem with the hotel's reservation system, we had to stay the first 2 nights at a sister hotel in Wat Kor on the other side of town. This was not a problem though, because Sayan, the manager, communicated the issue early on and the other hotel was also excellent. The... More 

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2 Thank Adele W
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2015

The staff are really helpful at the Sanctuary and the resort lives up to its name; it's a really relaxed place with a wonderful garden layout and comfortable individual bungalows. There's a good sized swimming pool and the food in the restaurant is excellent. In fact, I'd recommend putting your name down for the Khmer cooking class. The location is... More 

Helpful?
2 Thank Andrew J
England
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 15, 2015

We arrived in Battambang in Monsoon rains covered in mud since we had arrived on the boat and the persistant rain had reduced the landing place to a quagmire. The staff here were very kind and didn't laugh at our bedraggled state. The rooms were beautiful and the food was gret.We spent 3 nights here and it was a real... More 

Helpful?
2 Thank Carolw
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