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Nessebar 8238 Bulgaria
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Traveler (1068)
Dining (65)
Room & Suite (40)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aqua Paradise Resort
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 53 hotels in Nessebar
Location
4.2
Cleanliness
4.3
Service
4.4
Value
4.5
2022 Travelers' Choice Best of the Best
Aqua Paradise Resort’s overall vision is based on the idea of offering a new product that meets the lifestyle of the modern consumer – exclusive, eco-friendly, with the advantage of large outdoor spaces for diverse activities. Just with us, the fans of strong emotions can enjoy the most extreme water facilities in Bulgaria.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Water park
Darts
Indoor play area for children
Internet
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Massage
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Russian, Bulgarian, German
556Reviews171Q+A39Room tips
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Nikos wrote a review Sep 23
1 contribution
Great resort with an awesome animation team. The only down part is the bar that's open until 2 am is downstairs, so you have to walk a bit with your alcohol and the music outside is 20 songs on repeat. Going back next year for another awesome holiday.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 1 week ago
Dear Nikos, Allow us to express a most sincere thank you for taking the time to evaluate our services and give the highest possible score. It really means a lot to us as it shows us that we are on the right track of providing our guests with a splendid holiday experience. You would be more than welcome next year, when we can make sure that your holiday is again an amazing one and until then we wish you all the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mathias V wrote a review Sep 22
Lede, Belgium18 contributions
Loved the hotel, and the facilities as well as the aqua paradise next too it that's just awesome. We booked ultra inclusive that includes drinks and snacks add the aqua paradise, strongly advice not to take that.. snack like fries, chicken nuggets etc.. are booked in big bulks and then lay in some heat plate for hours while employees are on their phone instead of making it fresh (wouldn't the waiting for it). For that money you better buy the food of the pool itself that look's 10 times better (but is not included). Also for the hotel restaurant it was clear it was to calm, stuff was to long on the heat plates, so food was mainly cold again. A smaller offer when it's not that busy would help.. In the weekend their where more people in the restaurant and we noticed the food was clearly better. But still aside the food it was an awesome place!
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 6 days ago
Dear Mathias, First of all, we would like to thank you very much for taking your time to evaluate our hotel and to share with us your opinion about your exprience at Aqua Paradise Resort. We are delighted that you found the hotel and the adjacent Aquapark to be awesome. The facilities at our resort have been created with lots of consideration, with the purpose of providing our guests with both, comfortable environment and great entertainment. It is unfortunate that the high standard of our kitchen could not match your expectations. Our chefs are very dedicated when it comes to delicious meals. They work to the best of their abilities to offer varied and delicious food and we are very sad that their efforts could not convince you in the advantages of our gastronomy. Last but least, it would be great if you decided to visit Aqua Paradise Resort again, until then we wish you all the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenny K wrote a review Sep 21
1 contribution
It was love from first sight! The location is amazing. The accommodation was first class, the room was spotless and the staff was very friendly and helpful. The restaurant offers a huge variety of delicious food and drinks, there were even theme nights, covering native bulgarian food and food from all around the world, the waiters were very polite. The pool, with its clean water, was a great alternative option when the weather was bad and there were big waves in the sea. The water park was brilliant! We had so much fun. I would highly recommend this hotel to my friends and would definitely visit it again.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 1 week ago
Dear Jenny K, We would like to express our most sincere gratitude for taking the time to review our services. It means a lot to us as it shows us that we are on the right path of providing an excellent holiday experience. We are delighted to read that the many and diverse amenities we have at our disposal at Aqua Paradise Resort have been to you liking. The chefs at the restaurants are very passionate about the food that comes out, so they are alwyas striving for fresh, varied and most importantly delicious meals, so that even the pickiest of eaters can find something satisfying for the culinary preferences. One of our top priorities is the absolute cleanliness around the resort and outside areas. The Housekeeping department is very diligent and they spare no effort, so even the smallest of details has been taken care of. It is amazing to read that, one of our most valuable assets, namely the Aquapark, has left such a positive impression on you. It it both a source for adrenaline-filled adventures and peace and quiet for those seeking some sun, so it is the perfect place for guests of all ages and every interest. Thank you again for the kind words and for the recommendation and we would be more than happy to welcome you again, when we can ensure that you have another splendid holiday at Aqua Paradise Resort and until then we wish you nothing but the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahim A wrote a review Sep 19
3 contributions4 helpful votes
Beautiful hotel - Staff are hit and miss Myself partner and our 2 year old stayed here for a week as part of a last minute deal. The price was fantastic and the hotel itself is superb. The room was fantastic and from the commute from the airport to the hotel, aqua paradise definitely stands out as most pleasing on the eye. The staff on reception were really helpful, however throughout the stay myself and my partner found a lot of the staff to be extremely rude. I found in particular the male staff to be really unwelcoming and in some instances a couple of male staff wouldn’t make eye contact and would give you one word answers! Honestly the weirdest experience that I have never experienced before. The entertainment staff were amazing I will say and great with kids. But overall I didn’t get a welcoming vibe with my first experience in Bulgaria and would stick to places like Spain, turkey and Greece for future holidays which is a shame as it has potential. The food was also really not good, I spent 3 days out of 7 with a bad stomach. We went to the Italian for one of the meals and that was the best meal we had. The water park next door is brilliant, so much fun, but even there the staff are miserable. I would say that is the main feedback for this hotel, hospitality training for the staff. If you wonder into town make sure to stick to the taxis the hotel operate with. We went to sunny beach and enjoyed it, very lively and unlimited stores with fake designers at good prices. Neesebar old town is really enjoyable also, but watch out for the woman trying to sell bracelets as they go a little overboard with their pushy sales techniques. The pools were also freezing! We went the start of September so the temp varied from 24- 28, but nobody was in the pools! They need to invest in heated pools!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 1 week ago
Dear Rahim A, Thank you for your time to put down your thoughts about your vacation at Aqua Paradise Resort. The comments of our guests are very important for us, as we always listen to their needs and try to address the concerns. We are very content that you liked the design of the hotel. With its unique architecture and contemporary look it really stands out and attracts attention. Furthermore, all the facilities and services that the resort offers have been considered very carefully with the intention of providing everyone with the best possible holiday environment. It is a pleasure to read that the friendly attitude of the employees at the reception at the cordial behaviour of the Purple People of the entertainment team have left a positive imrpession on you. We select and train our personnel very carefully to be up to the high expectation of the guests and to be able to perform the best quality service. That is why it is unfortunate that we have not managed to convince you of it. In addition, We are very sad that the high standards of the gastronomy that Aqua Paradise Resort is famous for have not met your expectations. Our chefs are passionate about quality food and they do not spare any effort to invent new recipes or to select the freshest products. They are on a constant strive to match the culinary preferences of the guests and to satisfy everyone's taste. Once again, thank you for your feedback. We wish you the best of luck! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Francesca P wrote a review Sep 18
1 contribution
We are just back from 7 days here and absolutely loved it! The hotel has a Vegas feel about it as it is so big and has the water park attached. Our room was great, REALLY spacious and had a double sofa bed plus a kettle and fridge, which is super handy when travelling with a toddler for milk/snack times. Our balcony overlooked the quiet pool so we had no issue with any noise etc and the curtains are black out so we were able to sleep in with no issues. The restaurant does a fantastic variety of food at meal times. Lunch was consistently my favourite one as it was never too busy and always had the best selection. We had a meal at the Italian half way through the week which was excellent, the food was SO good! Our toddler ate so much it actually worried me. The Fusion restaurant didn't have availability when we enquired so I would suggest making your bookings early in to your holiday to avoid disappointment. The Italian is still self serve while Fusion is waiter service so I think this is partly why people prefer it. The soft play is so good for small children as the outdoor park was too hot for our toddler to run about in after about 10am. We couldn't use the kids club as it starts from age 3 and there is no baby sitting service other than this just to be aware of. We spent a lot of time in the arcade in the basement which had stuff for both kids and adults. You can hire the pool tables and table tennis plus there is a bowling alley which is fun. The karaoke bar was lively down there too and they also showed some football on the big screen while we were there. We watched the entertainment almost every night as our toddler loved the kids disco! My only criticism would be that it was very loud for children. Other than that he had the time of his life and we met some lovely families there too. Bingo is on every night and you can but tickets for a couple of quid. We saw the Freddie Mercury tribute act who was fantastic! The spa is lovely and free to use the facilities. I had the massage package which was 120lev and really enjoyed it. I had a deep tissue massage as part of the package and the therapist was excellent! There doesn't seem to be an age limit on the spa tho so there was a few noisy children in the sauna which is a bit distracting. We used the indoor pool on our last day and wished we'd used it sooner, it's much nicer for smaller children than the outside one as it's warmer and calmer. My partner used the gym most days and said its the best hotel gym he's ever used. There is a few shops on site too which is so handy for extra snacks, nappies, toiletries etc. We used it a few times and prices are not too bad. The hotel has a taxi service of about 3 drivers who work just for the hotel which is great as they will drop you wherever you need to go for a set price and you call them when u want to come back but they are never more than 10mins away. Not sure how they compared price wise to a local taxi but we felt much safer using this service. We took a walk to the beach on afternoon to get out. The beach is pleasant and clean so worth a trip. Sadly we didn't get to try the water park as our toddler is too small but other people said they'd really enjoyed it and your all inclusive works in there too to get lunch and snacks. We are not big drinkers so can't really comment on the alcohol served. The coffee was very good tho and quite strong. If you like a barista coffee they also have a machine for an extra few quid you can get. It was our anniversary while we were there and they arranged a bottle of bubbly and some chocolates in our room which was lovely! The staff work extremely hard, we had the same cleaner every day we were there so not sure when they get breaks but she was lovely. She was so thorough and she gave our son a football which he loved. We had a very late night flight home and the reception team were so kind they let us keep out room for the entire day so we could give the baby his naps etc. This was a game changer, We were so incredibly grateful for this!! The only bit of feedback I could think of to make this hotel better would be to put a couple of vending machines in so people can get snacks/water at all hours. The last bar closes at 2am so people are hungry again by then and it would be good if you could still grab snacks. Other than that 10/10, we absolutely loved it and would definitely go back!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 1 week ago
Dear Francesca P, We would like to thank you sincerely for taking a bit of your time to evaluate our services. It really means a lot to us, as it shows us that every bit of effort we put in making sure the holiday of our guests is exceptional is not unnoticed. We are very happy that the numerous and diverse amenties we have at Aqua Paradise Resort have been to your liking. They have been carefully selected in order to provide maximum comfort, as well as many activities so our lovely guests have something to do at all times. The ever-friendly and always active Purple People are always on the move around the resort spreading good vibes and encouraging kids and adults alike to partake in their activities which are plentiful during the day and the evening. The chefs at our restaurants are always on a quest to better themselves by striving to prepare as fresh, varied and most importantly delicious food as possible, this way, even the pickiest of eaters always have something to satisfy their culinary needs. We are delighted to hear that the Aquapark, which we consider to be one of our most valuable assets, has left a positive impression on you. Being a both source of adrenaline and a place where you sunbathe in peace, it is the perfect place for guests of all ages. Once again, we would like to express our gratitude for giving us the highest rating and taking the time to write such wonderful comments about Aqua Paradise Resort. We wish you would put our hotel at the top of your future holiday destinations and until then we wish you nothing but the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tegan D wrote a review Sep 13
2 contributions2 helpful votes
Me and my boyfriend absolutely loved it there. Amazing location, lots of entertainment throughout the day and night, amazing waterpark included. Food and cleanliness was good. We are definitely looking at going back. Would recommend :))
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 2 weeks ago
Dear Tegan D, We would like to express our most sincere gratitude for taking the time to rate our services. It means a lot to us that you have enjoyed yourselves thoroughly, as it means that all of the effort we have put in making sure guests' holiday are exceptional is not unnoticed. Thank you for recommending Aqua Paradise Resort and we are looking forward to meeting you again in the near future, when we can provide you the same, if not even better treatment. Until then we wish you the best of luck! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D grubb wrote a review Sep 12
23 contributions12 helpful votes
Ok..so I gave a not so good review on this place but decided to remove it. My reason was simply because the management of the hotel had personally called me in regards to my concerns. 1) Staff not very helpful or friendly 2) Wasp all over the snack bar soft drinks machines 3) Food was cold and bland. The general manager Boris Dimov read my review and called me immediately. He could not apologise enough and explanation was given in regards to my concerns. He also promised that staff meetings will take place the next day to encourage the staff to be more interactive with the customers. I myself explained that if staff was more friendly then me personally would have given lots of tips. Our cleaner was brilliant so she got looked after. Also spa and massage got tips through good service. The management offered to make our last day special. So we was offered a al carte meal at the fusion restaurant with free bowling thrown in. This was brilliant but what really made an impression is that they actually listened to my first review and took positive action immediately!!! Would I now return to this hotel? Yes through their actions alone. I have to also say the rooms are huge. And I'd say 5*. Thank you guy's...
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 2 weeks ago
Dear Grubby19651, We would like to sincerely thank you for having taken your time to meet us on such short notice during your stay at Aqua Paradise Resort. We are very appreciative for the honest feedback about our performance and for pointing out some areas which could undergo some adjustments. We genuinely value our guests, that is why we always listen to their opinion and are constantly on a quest of fulfulling their needs and meeting their expectations. We would like to assure you that we took your comments very seriously and have already appointed measures to close out any imprefection. We hope to have provided you a pleasant farewell dinner, so you can keep the best of memories from your experience at our hotel. It has been a privilege to be your host and it would be great to welcome you once again at Aqua Paradise Resort and until then we wish you all the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anja De Nil wrote a review Sep 7
7 contributions2 helpful votes
+1
It was our second time in Aqua Paradise resort! The hotel is amazing, the food is good , the rooms are nice and the bed is so good! They have a very good animation team... There is so much to do... You can bever get bored! The staff is super good and friendly! We choose to Mary at the resort and we had the best day of our life! Forever thanks ❤️
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 3 weeks ago
Dear Anja, Thank you so much for taking the time to evaluate our efforts. It really means a lot to us because it shows us that all of the hard work put in making sure you have an exceptional holiday is not unnoticed. It has been a privilege for us to be a part of your special moment. It truly makes it so you a part of the whole Aqua Paradise Family! Again, we express our gratitude for the kind words and it would be amazing if you decide to join us again in the near future, when you will receive the same, if not even better treatment and until then we wish you nothing but the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allan C wrote a review Sep 4
Trowbridge, United Kingdom8 contributions1 helpful vote
+1
The accommodation was first class - clean and spacious. The food was brilliant (with the odd exception, but that's what you get with all-inclusive). The water park was amazing. Yes there were some queues, but it was August. Most of the rides were no more than 10 minute waits, but that was at peak time. We didn't have any issues getting sun beds at either the hotel or the water park. The only small gripe we had was resolved very quickly, so isn't worth telling anyone about. We wouldn't hesitate coming back in or out of season.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Avoid the long rides at peak times. And take advantage of the fusion and Italian restaurants.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 3 weeks ago
Dear Allan C, We would like to express our most sincere gratitude for taking a bit of your time to evaluate our services. It means a lot to us, as it shows us that all of the effort we put in making sure the holiday of our guests is perfect is really paying off. All of the staff from the different departments gives it their all so that even the smallest of details is taken care of. Again, we thank you for choosing to leave such a positive review about Aqua Paradise Resort and you can stay assured that you will be most welcome when you decide to join us sometime again in the future. Until then we wish you nothing but the best! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy Engels wrote a review Sep 3
Sint-Niklaas, Belgium1 contribution1 helpful vote
+1
After being went here at 2019 we now came back because we were confident in what to expect but everything that was already great,had only gotten better!!!You can see that the hotel does absolutely all they can to make every single guest feel welcome and special.There is absolutely not one negative aspect,from arrival over housekeeping to hospitality and animation,you have everything you could possibly wish for at this beautiful resort!!Of course a big shoutout to Blagoy and Bobby for helping to organise our wonderful wedding ceremony we kept in the garden.We now came two times and we will definitely come back...
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Take the time to explore Bourgas,Varna,Old Nessebar,Sunny Beach and enjoy the prices!!!Go eat at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded 3 weeks ago
Dear Anja and Andy, Please, accept our thankfulness about your positive feedback. We are more than happy to read that you enjoyed every aspect of your vacation with us. Your praise regarding the cleanliness of the resort, the good vibes of the entertainment team and the friendly attitude of the personnel are well received and will be forwarded to the relevant departments. We are flattered that you have chosen our hotel to be the host of your wedding ceremony. We wish you all the best and hope to welcome you at Aqua Paradise Resort soon. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$100 - $140 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaBurgas ProvinceNessebar
NUMBER OF ROOMS
432
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Frequently Asked Questions about Aqua Paradise Resort
Which popular attractions are close to Aqua Paradise Resort?
Nearby attractions include Erma Spa Turkish Bath (3.1 miles), St Stephens Church (2.4 miles), and ECO-Bar By Michael (2.7 miles).
What are some of the property amenities at Aqua Paradise Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Aqua Paradise Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aqua Paradise Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aqua Paradise Resort?
Yes, free parking is available to guests.
What are some restaurants close to Aqua Paradise Resort?
Conveniently located restaurants include Old Sailor, Familia Fish & Grill, and Stariat Kavak The Old Tree.
Are there opportunities to exercise at Aqua Paradise Resort?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Aqua Paradise Resort have an airport shuttle?
Yes, Aqua Paradise Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Aqua Paradise Resort have airport transportation?
Yes, Aqua Paradise Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aqua Paradise Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Aqua Paradise Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.