Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Aqua Paradise Resort’s overall vision is based on the idea of offering a new product that meets the lifestyle of the modern consumer – exclusive, eco-friendly, with the advantage of large outdoor spaces for diverse activities. Just with us, the fans of strong emotions can enjoy the most extreme water facilities in Bulgaria.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Great View
Languages Spoken
Russian, Bulgarian, German
Location
Nessebar 8238 Bulgaria
Aqua Paradise Resort
833 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Aqua Paradise Resort garners acclaim for its exceptional cleanliness and a lively atmosphere, bolstered by a modern design and an active entertainment team. While the location elicits mixed reviews, with some guests finding it less convenient for outings, the proximity to Ravda beach and local attractions is appreciated by others.
Room comfort is generally celebrated, though a few guests have encountered issues. The resort's amenities are a highlight, offering an impressive water park and dining variety, but opinions on value and service quality are split, with some citing additional costs and inconsistent staff experiences.
Location
Inconvenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Comprehensive
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We really enjoyed our vacation in this wonderful hotel and amazing aqua park.
+Our family room was beautiful and spacious with 2 bathrooms and 3 large closets. It was also tastefully decorated. +The pools are large and the whole area is cleaned every morning. On one side of the hotel the pools come with animation and music while the ones on the other side are for those who love some peace and quiet. +You don't have to rush in the morning to reserve a lounger. We always found some seats, even when we arrived only in the afternoon. +The main restaurant had the largest buffet and variety we have ever seen on our journeys. The food was always well prepared and fresh and tasty. +The Italian buffet restaurant was great and lived up to our standards. +The garden in general was very well kept and gave some privacy between the people dining at the main restaurant and the animosity at the pools. The lavender scent on one side of the pool was a unique and relaxing touch. +All af the staff can speak English and help you. +The Aqua park is simply amazing. There seem to be no restrictions towards swimwear and the swimguards hold a tight ship. +Though not a part of the hotel, you can reach the beach by a short 10 minute walk and it is worth it: it has beautiful sand, clear water, a safe bay with undeep water for kids, life guards and all the usual activities.
Some small ideas for improvement: -It would have been nice to see the soluble coffee and milk provided in the room to be refilled. -Signage of room numbers and toilets could be clearer. -The animation team remains enthousiastic throughout the day. It is great to see some variation with other games besides dancing during the evening kids time, however please keep in mind most kids don't speak English. Less talking and more action would make it easier for kids to join in ;)
Thank you to the whole team of Aqua Paradise for giving us such a wonderful holiday!!!
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Jul 10, 2024
Dear Ellen Lampo, First of all, we would like to thank you from the bottom of our hearts for your honest and thorough feedback. The opinion of our guests is greatly appreciated as it gives us much needed information whether we are on the right way on providing our precious guests with high quality services. Secondly, all of our facilities were considered very carefully with the intention to immerse our guests in an atmosphere of relaxation and comfort. We are very glad, that the beautiful poolside area, the modern design of the building and the exciting Aqua Park have left a positive impression on you. It has been a privilege to be your host. We wish you the best of luck! Kindest Regards,
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The hotel is nice, modern, not too big and having enough facilities like bars and pools. We loved the Aqua park and its facilities. We noticed that the majority of the employees at the hotel were not particularly friendly. The waiting staff in the buffet restaurant don't even care to say hello and the guest relation employees are very blunt. The buffet restaurant offers a variety of food for everyone but it was way too busy and noisy. Maybe you could consider introducing time slots when one could go and eat there. We did appreciate the friendliness of the waiting staff at the Italian and Fusion Restaurants and the lovely animation team. Special thanks to all of you (Hayson, Adrian, Sammy, Rossi, Adela, Nikki, Mia, Julia, Iva, Nathalia and Slavi) for the activities during the day and in the evening. A good animation team is a must and I must say you made our stay a memorable one!
Some room for improvement: The use of mobile phones by employees while on duty looks very unprofessional and should be prohibited. We saw this at the karaoke bar and at the guest relations desk. Instead of having too many persons sitting there waiting, there should be a system where these people go around in turns interacting with guests /conducting surveys about their stay in order to enhance quality of service.
Food at the pool bars was often cold. As regards to the room, we noticed that the shower glass was not always cleaned and in order to have the shower gel refilled I had to remove it myself from its holder and place it next to the sink tap for the housekeeper to see it. The second one was empty 3 days before departure and was not refilled. Body lotion should be replaced too (2 small bottles for 3 pax. for 2 weeks is nothing). These are common practices in hotels.
And please ban the use and the selling of air mattresses for swimming pools. It seemed like there was a competition whose mattress is the biggest 🙈 It is very uncomfortable and stressful to swim in between!
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Date of stay: July 2024Trip type: Traveled with family
Room Tip:Eating time at the buffet restaurant is bearable at 6.30pm sharp or late in the evening. Eating...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Aug 15, 2024
Dear Graciella C, We would like to sincerely thank you for your detailed feedback. We are glad, that the facilities and services provided were to your liking. Our whole AI concept has been developed very carefully with the intention to grant our valued guests maximum of comfort and entertainment and excellent dining. Of course the cherry on top of the cake is the Aqua Park, a place for excitement and relaxation for everyone. We would like to thank you for your suggestions for improvement and we will do our best to close out the imperfections as we strive to offer only the best to our precious guests. We wish you the best of luck! Kind Regards,
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We stayed at this resort for two weeks we had a room in the main building on the third floor. A nice and spacious room with a lovely bathroom and good beds. The room was also neatly provided with new towels every day and beds were changed regularly. The air conditioning can (easily) be set to a different (lower) temperature, so it was a bit warm in the room at times. The swimming pools were spacious and plenty of beds to lie on, no need to put down your towels extremely early (a plus). The options for getting drinks and snacks at the pool were also excellent. We can be brief about the water park that you can enter as a hotel guest, it really is a super park with great slides for everyone! The food in the restaurant was sufficiently varied, the temperature of the food could have been a little warmer occasionally, but it was not a major problem. The Fusion and Italian restaurant is also recommended for a change. Eating out for a nice price in Nessebar or Sunny Beach is definitely recommended, much cheaper compared to the Netherlands. Where there is still some room for improvement in our opinion is the animation team, which clearly had a number of very inexperienced people who were not always able to get people enthusiastic about the activities, and some were also busier with themselves/each other than with the guests. The range of cocktails on offer and the way they are prepared do not make it either, which is a shame because this is an important part of an all-inclusive concept. Conclusion that this 4-star resort has certainly met expectations and scores very well in terms of price-quality ratio. The report has even more potential if some finishing touches are added or improved in some areas (it will not be a 4 star and not a 5 star report for nothing). Definitely recommended to go!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Returned after two years to what was then a beautiful hotel. But what a disappointment. The new management is failing on all fronts, lazy, unhelpful, uninterested. Upon arrival (late at night) something to eat would be ready for us, according to the host of Corendon, but nothing had been arranged. Room with three beds, room turned out to be two bed and a fold-out uncomfortable armchair. Hotel management said, “what do you expect in high season?” Nothing was possible. Carpets in the rooms and hallway throughout the hotel are dirty, full of stains and paste. Curtains in the room, net curtains and drapes have been torn from the rails and hang like rags in front of the windows. Mold joints and sealant edges in the bathroom. Loose tiles with sharp edges around the swimming pools. Very unfriendly lifeguards, probably former security service employees. Children are whistled out of the pool for all kinds of things: no snorkeling, no diving, no throwing of balls, etc. For a few days there was a strong breeze and the parasols were not allowed to be opened anywhere. Fearing that they would break, everyone lay under a towel to escape the sun. All parasols were open in the adjacent aqua park and on the terrace of the hotel restaurant of the same club. I think it was tourist bullying. Two years ago, the pool area was also constantly cleaned, but not anymore, everything is served in disposable plastic and the wind blows around your lounger and into the pools during the day. Room was regularly skipped during daily cleaning.
What was still at the old level is the restaurant. Still a wide choice, extensive, something for everyone.
If you leave the hotel grounds in any direction, urban or inland, you immediately end up in a dirty ghetto. litter is prevalent everywhere.
The adjacent aqua park is beautiful but very busy. Buses full of tourists and locals arrive every day from all directions. Early in the morning and late in the evening you will get your turn fairly quickly. But during the day you have to wait 45 to 60 minutes for a slide descent. Efteling-like situations.
Advice; Spend your hard-earned vacation money elsewhere.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just got back this morning from Aqua Paradise Hotel. We had an amazing time, the hotel was very clean and the staff were great. The room was lovely, there was a safe in the room and a hair dryer in the bathroom, plus a fridge! The hotel offered a towel service so if theres little room in the cases this saves some space. These little accessories just make life a little big easier. There are 4 pools and we were able to to get sun loungers no matter what time of the day we went. There were 3 salt water pools and 1 not. The spa wasn't to our taste but we had no treatments so cannot comment on that. The TUI reps did a meet and greet giving us helpful information on the day of arrival, including information about the excursions and the local area. They clearly knew their stuff. Massive shout out to 'The Purple People' who are the entertainment team, they work extremely hard and our girl (7 years old) loved joining in the 4321 Kids Time! Great bunch of people who made everything more fun for the kids and the adults!! Access to the water park at anytime during the opening hours was fantastic, it meant we could go for an hour or the whole day. There is also a karaoke bar with bowling, snooker, ping pong and a mini arcade down stairs which was good fun but not everything is perfect and there is a extra cost for these things. There are a few shops on site, one mini supermarket and one that has holiday accessories in (inflatables etc). This was really handy as we wanted a few drinks and snacks for the room (although you can easily get some free from the bars rather than buying these things). The food was nice but could go quickly and there wasn't enough seating at the busy times. We booked in the extra restaurants almost immediately but these were fully booked so we did not manage one of the restaurants. Even though when we went for our bookings the restaurant wasn't full. Highly recommend the fushion breakfast! Overall a fantastic hotel and we will be going back next year :)
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Book the extra restaurants asap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Aug 4, 2024
Dear Emma B, Thank you sincerely for the positive feedback, which you have left. We are very happy to read that you have had such an amazing holiday with us! It really means a lot to us. Our staff works tirelessly, so every need of our lovely guests is met, thus they can solely focus on enjoying themselves to the fullest. When designing the rooms, we ensured to make them as simple as possible, to provide comfort and style, and at the same time they have all the necessary equipement, so that the guests have everything they need for a leisurely stay lacking nothing. The heart of Aqua Paradise Resort are indeed 'the Purple People', who are always running around the resort speading positivity and fun. They always try to include guests in their activities, not only kids, so the fun never stops! Our devoted chefs at the restaurants are dedicated and always work hard to ensure that the food coming out of the kitchen is not only diverse, but is healthy and most importantly delicious. Once more, we would like to thank you for most positive feedback and we wish to welcome you again in the future, when we can make sure you have another fantastic holiday! Kind Regards,
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This is a great hotel, its immaculate and worthwhile of its 4 stars for sure. When we arrived we were greeted by Radina on reception with her perfect English and we were sent to lunch immediately as it was closing in 20 mins and they didn't want us to miss it. A great selection of food with a themed night every night. Along with every selection you could think of. Breakfast was amazing pancakes 🥞 and chocolate sauce , bacon and eggs, cereal you name it , they had it. Gluten free too. The rooms were immaculate, being cleaned every day. The curtains were black out and the balcony door and windows were very well sound proofed. We had to ask for the coffee sachets to be replaced in the room each day as they didn't do that as a matter of course. I recommend the cappuccino at the snack bar large cup and two shots . Very good Tui jeep trip to the Balkan mountains was amazing, quad bikes, archery and air rifle shooting , a very tasty lunch at "Titus" and great service . And the 5 lev per person return shuttle bus to old Nessebar was easy to navigate leaving at 10, 12, 2pm and 4pm each day. A great time had by my family of four 2 adults and 18 years old and 16 years old. 10 days of sunshine 🌞
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Date of stay: July 2023Trip type: Traveled with family
Room Tip:Ask the cleaners for coffee sachets daily.
Same WiFi code for both "lobby" and "rooms"
You need...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Jul 15, 2023
Dear Tracy B, We express our thankfulness about you taking the time to put down some feedback about your recent stay at Aqua Paradise Resort. We are very excited that your holiday with us was a success story. Comments like yours serve as motivation to our employees to keep working to the best of their abilities, as they see that their efforts to build a pleasant holiday environment have not gone unnoticed. We are very glad that you enjoyed our gastronomy, varied and delicious food has always a benchmark for our establishment. Our chefs are passionate about quality food and they do not spare any efforts to serve dishes that caress the culinary senses ouf the guests. The Housekeeping staff are very diligent and work immaculately, in order for the every bit of the resort to be spotless. Their attention to detail is unmatched, in order to provide maximum comfort to our guests, and so they can fully focus on having the best of times. Once again, we thank you for the time to review your holiday with us and we really hope you decide to visit us in the neat future for another exciting holiday and until then we wish you nothing but the best! Kindest Regards,
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Loved this hotel, couldn’t fault it, food in the buffet was a bit repetitive but most hotels are the same on AI. Very Clean good facilities. I stay with my 11 year old son and 13 year old daughter.
Negatives.
Waterpark, my son was bang on 130cm. I measured at home before booking. The measurement boards that the waterpark use are not accurate. They are stuck on so my son was below 130cm. I complained to the manager of the water park who measured my son against an awful 130cm marked on a wall. Thus again was not accurate as it was on a slope. I requested a tape measure and stood my son inside his office on a flat wall which he measured 130cm. The manager agreed and spoke to the lifeguards and my son was allowed on most rides. We still had days where he was challenged which put him off going on his own with his friend which sort of spoiled the holiday as I had to keep going round (not that I minded but it would have been nice for him to gain some independence) the water park is very secure with security on both entrances.
Cleaner.
Our cleaner decide to burst into our room on the morning of check out, no knocking just two of them opened our door, my son was naked and my faint the shower and I just had a sports on as we were getting ready to check out. They both stood there looking and I had to slam the door shut. I complained to guest services who just said sorry, I said this is not okay and I wanted to know an outcome. I haven’t received an email as promised as yet. Apparently there room number lights up red or green, this was never explained to us and i didn’t know it was an option to change the colour of the room number as it i believe it was in green I’m told they can enter however you would expect them to knock.
Overall we had a lovely holiday and I would recommend this hotel and I would revisit with my husband when he has holiday next time. Water park was amazing.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Set your room light to red if you don’t want staff to enter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Jun 10, 2024
Dear Chevy, First of all, please accept our sincere thankfulness about your feedback. We were very happy to read, that you loved our hotel and that we succeeded in providing yet another family with the desired vacation. All of our facilities have been created very carefully with the intention to grant our valued guests both highest comfort and elegant holiday atmosphere. We are glad, that the cleanliness of the hotel and the amenities provided were to your liking. Secondly, we are sorry, that the Health and Safety measures at the Aqua Park created some discomfort to your family but the regulations there have only the purpose to offer to our guests a safe use of the attractions. So we hope that you will understand their meticulousness. In addition, we would like to sincerely apologize about the incident with the house keeping at your door. Please, stay assured, that we are taking your concern very seriously and will perform an additional training to our staff members in order to address further similar situations. Once again, we appreciate your comments. We wish you the very best of luck and are looking forward to welcoming you again. Kindest Regards,
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Me and my family were guests in the hotel. This is a luxury hotel, but I want to express my opinion for the kitchen. I have never tasted better all inclusive food. You can have every meat: beef, pork, chicken, fish in hot or cold variant at lunch. You have fresh fruits and very delicious deserts. Something that made me excellent experience is that the stuff in the restaurant is taking care for the food that is does not dry and it is fresh up until the end of lunch service. You don't have to be the first in the queue. You simply go and eat when you are hungry. My impression is that the hotel stuff including the management keep highest standards and really take care for the guests.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Jul 6, 2024
Dear Stoyan T, Please accept our most sincere gratitude for taking a bit of your time to write such a positive review. It really means a lot to us, as it shows us that all of the efforts we put in ensuring that the guests' holiday is perfect is not unnoticed. We are very happy to read that every aspect of Aqua Paradise Resort has been to your liking. Such reviews as yours push us to strive to provide the best possible service to our beloved guests. Once more, we would like to thank you for taking your time to put down such a well-spoken review and we would like to welcome you once again sometime in the near future. Until then we wish the very best! Kind Regards,
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Due to horrendous delays at the airport we arrived at about 1:30 in the morning - several hours late and so we were all very tired and stressed. However, staff were helpful and although the restaurants were all closed for the night they gave us something to eat, not great, just some slices of cooked meats and sandwiches but not a deal-breaker for me at the time. We were all given bottles of water so I assumed it was another of those 'don't drink the water' type places. Thing is, that was the one and only time we were given water and for the rest of our stay we were expected to re-use the bottle by filling it up with their water. This did not bode well for me as I ended up with an upset stomach for the whole holiday and being as I only ate and drank at the resort there was something either in their food or the water itself that disagreed with me. This aside the hotel is spotlessly clean, very modern, room sizes are pretty good and most of the staff are approachable, I personally found the beds hard and uncomfortable. There is a subsidised taxi service to Sunny Beach, we had a lovely friendly driver who was really helpful - we even gave him a tip. There's also a coach service to Nessebar, a lovely little town but full of stalls and shops and some folk come out and pester you to buy some of their tat.
The water park is a 5 minute walk and is absolutely enormous. Most of the attractions were working, there were one or two that were fenced off. You'll get the best experience if you go 'all inclusive' otherwise you'll have to pay for just about everything there.
I would definitely come back but perhaps armed with plenty of immodiums next time
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great amazing holiday would definitely come back to this hotel So to start with the reception and main entrance, it is stunning! Friendly and well mannered hosts and receptionists. The resort is lovely and well taken care of. Every night the workers take care of rubbish and all the gardens surrounding the resort and it’s always so beautiful to wake up to and walk through. The entertainment team crest the BEST atmosphere for all the guests and their activities are never ending and so fun. Their time table is filled with activities for both adult and children which makes it perfect. AMAZING water park with slides for kids and adults as well that fill you with joy and adrenaline, the night shows are different every night of the week with amazing people who come in and perform whether it singing , dancing or connecting all of us together. Lastly , the rooms and services here are impeccable! Every day the rooms are well cleaned and filled with goods necessary for us guests as well as the large variety of restaurant and foods here is to die for.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blagoy Aleksandrov, Other at Aqua Paradise Resort
Responded Sep 7, 2023
Dear Diana D, We would like to express our thankfulness for you taking the time to share your experience at Aqua Paradise Resort. We were delighted to read that you enjoyed your vacation. Your nice words serve as an incentive to our personnel to put even more diligence in our day to day operations. It is heart warming to read that the friendliness of our staff members left a positive impression on you. Our employees strive to give the guests the perception of being at home whilst at our hospitality. We are very happy that their efforts have not gone unnoticed. Your praise in regards of the room cleaning and the quality of the food is well received and will be forwarded to the relevant departments. We wish you the best of luck! Kindest Regards,
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There are more places to choose from in the Nessebar area.
PRICE RANGE
$141 - $420 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaBurgas ProvinceNessebar
NUMBER OF ROOMS
432
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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