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Hotel Rila Borovets

Borovets 2010, Bulgaria
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Hotel Rila Borovets
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554 Reviews from our TripAdvisor Community

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Southampton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well what can I say.........yet another lovely stay at the newly updated Rila Hotel in Borovets. The hotel has had a fab facelift outside, and the inside has had an amazing transformation, there is a wider range of food to choose from too. This is our 4th stay here and we will most definitely be staying here again next year.... More 

Helpful?
Thank Sue G
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Good overall skiing holiday. Our room was very basic but does the job when you're on the slopes most of the day. The rooms are just in need of an update. Cleaners come every morning. Rest of the hotel has been updated and is nice. Very close to slopes. Quite a lot of options with the food, I thought it... More 

Helpful?
1 Thank byromm
London, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel nice, rooms a little outdated, needs a little TLC, Staff have no hospitality, so rude, didnt make us feel welcome at all, the group i met all said the same thing, The hotel is at the foot of the Red run, awesome location, The Black Tiger Bar was awesome and Stavros was great, if the customer not happy then... More 

Helpful?
1 Thank LaurenN83
Cannock
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Rila Twice before, and always thought it was more 3* than 4*. However they have had a massive refurb. the reception is now veryopen and loads of places to chill out with a bar selling drink and bar food. There are a number of resturants now available. before the food was always a little luke... More 

Helpful?
2 Thank DeanCannock
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear DeanCannock, We would like to thank you for your annotation! We are very glad to hear that you like our new alpine style. The hotel had a massive renovation last year, featuring the latest trends. All kinds of reviews about our hotel are very significant to us and help us improve our service. Thank you also that you appreciate... More 

Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The reception ,lobby, bars and restaurant have been refurbished to modern international standards.The terrace overlooks the slopes and is a great place to relax any time of day. We had the best burgers ever outside of the USA. The rooms are scheduled to be refurbished this year.

Helpful?
2 Thank Richard S
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Richard S, We would like to thank you for your review ! We appreciate that you take valuable time to write us about your comfortable stay in our hotel. Thank you for your positive coomments concerning the location of the hotel, the tasty food in the restaurant, lobby bar and the Terrace Lounge with stunning view of the ski... More 

Southport, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are so glad we chose the Rila Hotel. The hotel is right on the slopes and the ski hire station is just across from it - so convenient. Our room was basic, but very clean - I am very fussy when it comes to cleanliness, but I couldn't fault our room. There wasn't a spot of mould anywhere in... More 

Helpful?
3 Thank Nancy D
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Nancy D, We would like to thank you for your feedback ! Thank you also that take your time to let us know about your experience during your stay in our hotel ! We are glad to hear that you appreciate the cleanliness in the rooms, the lobby bar, the staff and the location of the hotel- on the... More 

Bournemouth, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is the best hotel in the area in my opinion, mainly due to its location but also due to its cleanliness and its restaurant and bar area. They also do amazing cocktails here which is obviously an added bonus! The only downside to this hotel is how hot it gets in the room, I had to have the... More 

Helpful?
2 Thank CharlotteSays
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Charlotte, Thank you very much for your opinion ! We sincerely appreciate customers who take valuable time to let us know about their experiences during their stay in our beautiful hotel. We are very happy to hear that you and your family enjoyed your stay ! We would like to thank you also for your positive annotation about the... More 

UK
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

THE very best location in Borovets - this hotel stands right at the bottom of the main slopes, in fact if you miss your footing you'll pretty much end up in the lobby (you couldn't get much closer!). Ideal after a hard day skiing. A larger hotel, but good facilities and dining - it's definitely a pool with a view.... More 

Helpful?
1 Thank PeppermintDreams
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Ms PeppermintDreams, Thank you for sending your review ! We truly appreciate that you spend valuable time to give us your feedback. It is very important for us and help us considerably improve our quality of service. In addition, we would like to thank you also for your possitive comment about the location of the hotel, the lobby bar... More 

Kavadarci, Republic of Macedonia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I guess the average score is the perfect description of this massive hotel. With 1200 available beds, when fully booked in high season it is no surprise that you are just a number in hotel's books. And nothing is wrong with the hotel. Rooms are reasonably clean and warm, although a bit small. Food is edible and location is spot... More 

Helpful?
Thank Harizanm
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mr Harizanm, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We sincerely that you will change your opinion and hope to have the opportunity again to welcome you as guests in our hotel. Best Regards, More 

Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I got back from Borovets two days ago after spending a week at Rila. Before I get into this, can I please just emphasise that I am not overly fussy on hotels, and that I don't begrudge them for having slight negatives. The hotel itself is in a prime location, right on the beginner slopes and by the ski rental... More 

Helpful?
4 Thank Lauren H
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Ms Lauren, We would like to thank you for your review. All kinds of reviews about our hotel are very important to us and help us significantly improve our service and the quality of our service. We are glad to hear that you enjoyed your stay in our hotel. We would like to thank you for all your positive... More 

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