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Hotel Rila Borovets

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Hotel Rila Borovets
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619 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Paris, France
Level Contributor
96 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The one thing nowadays that every hotel in the world should have is wi-fi. This hotel in theory has Internet. However you have to pay for it. I paid 25 Levs for one week of Internet. And guess what??? IT DOESN'T WORK. Did I mention that it can't be refunded. Also, the stores in the hotel will sell cheap ripoffs... More 

Helpful?
Thank dzbg111
Portsmouth, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed January 2016 Lovely hotel, staff very helpful. Food very tasty and always plenty. Great location right in front of the slopes. Room was huge shower and wc spotless. Clean towels every day and staff called every morning to clean room. Will stay again!

Helpful?
Thank Beverley S
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mrs. Beverley S, Thank you for your shared opinion! We are glad to hear that you had ''an amazing ski trip'' in January 2016! Thank you that you find our staff friendly and very helpful, the food tasty and always plenty and the rooms huge and clean. We would like to thank you also that you appreciate our efforts... More 

Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We like the new modern look of the hotel lobby and restaurant. It is situated on very panoramic place, you can observe skiing. The hotel has renovation and it is surprising good! I think the rooms are not renewed, just the lobby and the restaurant.

Helpful?
Thank Jenia S
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mrs. Jenia S, Thank you for sending your feedback! We truly appreciate costumers who take the time to let us know about their experiences during their stay in Rila Borovets hotel! We would like to thank you for you kind words about the renovated areas and panoramic location. Yes, you can observe skiing while drinking coffee at the lobby... More 

Sofia, Bulgaria
Level Contributor
150 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 16, 2016

I was very excited to see the newly renovated hotel Rila, following my visit from 2008. The off-season trip with my corporate colleagues was the best team building activity so far. The reception are and the lobby bar are made of timber wood and it make it so fresh and cozy. The views from the room were amazing as well.

Helpful?
Thank Ogy_Kovachev
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mr. Ogy_Kovachev, Thank you for you positive review! It is a pleasure for us to know that you like our new alpine style! It is also an honor for us to read that the off-season trip with your corporate colleagues in our hotel was the best team building activity. We are happy that you find the reception and the... More 

Spa, Belgium
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 13, 2016

Early June 2016. This ski-resort-hotel was a good place to have a 3-day business-conference. The hotel Feels new and spacious (staff said: recently renovated). I got to the venue about half a day before everyone else, and had a good look at the hotel and had the spa and pool all for myself for an afternoon. The rest of Borovets... More 

Helpful?
Thank PdV_on_tour
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mr PdV_on_tour, Thank you very much for your wonderful feedback! We are happy that you are satisfied with your stay at our hotel. Thank you that you appreciate our efforts to offer to our guests quality service and to make the stay of our guests comfortable. We are glad to know that you had the spa and pool all... More 

Middlesbrough, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed June 6, 2016 via mobile

We stayed in this hotel as a large family. You couldnt ask for a better location. The staff were lovely and friendly. Rooms very basic but that was OK for us as we were only using them as a Base to sleep and hardly spent any time in them. Would definitely recommend this hotel.

Helpful?
Thank danielle3107
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mr. danielle3107, Thank you for your kind review! We are happy to learn that our efforts have made your holiday fantastic! Thank you for your kind words about the hotel location and the friendly staff. We assure you that customer satisfaction is our top priority and we want the services at our hotels to reflect the principle. In addition... More 

Bucharest, Romania
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

The hotel is big and can easily host a few hundred guests. One could get easily lost here. But the conference rooms are OK, the lobby is nice, the food is good and wine even better. At the restaurant the personnel can manage fast at full capacity. The rooms are not very attractive, more investment is needed here but the... More 

Helpful?
Thank dgarlasu
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mr dgarlasu, Thank you for sending your feedback! We truly appreciate costumers who take the time to let us know about their experiences during their stay in Rila Borovets hotel! We are glad to hear that you were impressed by our service and the staff in the restaurant. All of the colleagues pay attention to the needs of our... More 

Leicester, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 23, 2016

stopped here with 3 boys fantastic location right at the bottom of the slopes. we had b and b with 4 evening meals it was so cheap to eat out,we ate out 4 nights out of the 7.breakfast was good lots of choice but kids didn't like the evening meals.staff were very good and the pool was brilliant would stop... More 

Helpful?
Thank shinysheffs
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Mr shinysheffs, Thank you very much for your polite review for Rila Borovets hotel! It is a pleasure for us to know that you are so glad to be our guest! The primary mission that we are responsible for is our guest' satisfaction. Thank you also that you took your valuable time to write us these nice words about... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 21, 2016 via mobile

Good: Great location, lovely lobby, great looking restaurants ( didn't get to try). Staff friendly enough. Pool nice but getting dated and clean rooms Bad: way overpriced for Bulgaria!!! No fridge in room, really really poor quality rooms with old CRT tv and 1 plug. We came out of season nd were given a room overlooking the industrial yard. Nothing... More 

Helpful?
1 Thank James H
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear James H, Thank you very much for your feedback! We would like to thank you for your kind words about the great hotel location, lovely lobby bar and restaurants and friendly staff. We appreciate every guests' comment on their stay in our hotel! So that they could help us to improve our service! Regarding the rooms, we would like... More 

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Ipswich, England, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 8, 2016

I've stayed at the Rila twice now and have no real complains. The rooms are quite basic, but clean and comfortable. The spa/swimming pool are very nice. The food isn't great, the breakfast is ok but the evening meals aren't very appetizing. Even though we were half board we still ate out. The location of this hotel is absolutely perfect,... More 

Helpful?
Thank Richard C
Nevena K, Director of Sales at Hotel Rila Borovets, responded to this review

Dear Richard C, Thank you for your comment! We appreciate all feedbacks from guests as it help us to improve the hotel service. Regarding the rooms, they are still basic but clean and comfortable. We plan to start renovating rooms before next winter season. Thank you also that you liked tha Spa center,the location and the breakfast. We can offer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The four-star Rila Hotel is the most impressive hotel in Borovets. Built in 1986 by the French company Les Arcs it is one of the largest ski lodges on the Balkan Peninsula. The hotel has an excellent location as a ski-in / ski-out hotel at the very bottom of the ski runs and 200 m from the Gondola lift; 50 m from Sitnyakovo Express and 50 m from Quad chair Martinovi Baraki.Rila Hotel provides holidays perfect for any age and during any season and offers ideal leisure opportunities – sports; spa; various restaurants and entertainments; sightseeing tours and cultural programs. For nature lovers Rila Hotel provides qualified mountain guides and selected hiking trips.Rila Hotel was completely renovated in 2001 and today it offer 256 double rooms and 266 standard studios. All rooms and studios have balconies overlooking the mountain with table and chairs. All are equipped with telephone; radio and satellite TV; bath with bathtub and hair-dryer. The studios have also small kitchenette and refrigerator.The hotel spa centre is the place where guests can pamper themselves with aromatherapy massages. At your disposal are heated indoor swimming pool with Jacuzzi; sauna; steam bath and solarium. The Pool Bar is a perfect place for relaxation after the exhausting day on the slopes. Sports lovers will be pleasantly surprised with the modern fitness centre and tennis court.Hotel Rila has 2 restaurants – Rila and Iskar with 300 and 200 seats. Qualitative European cuisine and delicious Bulgarian dishes prepared with love and genuine care are served in cozy ambiance.The Lobby Bar and the Pool Bar are the ideal choice for family and friends. With care dedicated to kids; the hotel provides a hall for games and entertainment, as well as ski kindergarten; where children between 4 and 8 years of age will get their first ski lessons.The hotel offers five conference halls with a capacity to accommodate from 30 to 200 attendees and with modern equipment for presentations and seminars. ... more   less 

Additional Information about Hotel Rila Borovets

Address: Borovets 2010, Bulgaria
Location: Bulgaria > Sofia Region > Borovets
Price Range: $43 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rila Borovets 4*
Number of rooms: 490
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Also Known As:
Rila Hotel Borovets
Hotel Style:
#7 Luxury Hotel in Borovets
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