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Festa Winter Palace Hotel

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1 room 2 adults 0 children
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Festa Winter Palace Hotel
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155 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Stockport
Reviewed yesterday NEWvia mobile

Huge rooms very comfortable. we stayed 501 Food is very good. Sometimes plates were not hot. But decent choice. It's not a 5 star But it's not far off. Nice spa area we used sauna steam room and pool. Ski room was absolutely fine as was the gentleman who looks after it. would definitely recommend this hotel.

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Helpful?
Thank stevediver65
Helston, United Kingdom
Reviewed yesterday NEWvia mobile

My wife & I were mesmerised by the outside of the hotel, as it looked very grand and resembled a castle. It was surrounded by snow & the fountain was frozen. We couldn't resist calling in to look around, and were impressed with the decor and sheer opulence. We decided to have a coffee & were served by a very...

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Thank Si27
Southampton, United Kingdom
Reviewed 6 days ago NEW

Comfortable, and I had a nice big room and lovely bathroom. I did see some other rooms and it seems mine was the better one. Looks big from the outside but not inside. Nice pool and spa facilities, my massage was excellent. Staff very friendly, the man in the ski store room was fantastic he did not speak English so...

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Thank joanne h
London
Reviewed 6 days ago NEW

We have just arrived back from a half term break with a well-known UK ski tour operator, wherein we stayed at the Festa Winter Palace. As you've already read on some reviews, this is not a 5 star hotel. Even by Eastern European standards. The hotel is very dated, the bed mattresses are old and badly-sprung, maid-service is non-existent and...

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Thank JodyHatter
Epsom
Reviewed 1 week ago NEW

The hotel is very nice but not a 5 star. Our room was very cold so I asked for an extra heater which the reception staff provided and then it was lovely. The bed was unfortunately extremely uncomfortable, I could feel the springs! It all looks a little bit tired. The reception staff were friendly but the dining staff did...

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Thank hannah123ward
Reviewed 1 week ago via mobile

The Hotel is lovely and clean and have friendly staff. Location is good close to slopes. There was a guy in the boot room who helped you on and off with ski boots and carried your skis up and down the steps which was nice . We only had to hire one set of skis which was dirt cheep. My...

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Thank Step33ren
Chelmsford, United Kingdom
Reviewed 1 week ago

My daughter and I paid to stay in a Junior Suite. Whilst the room itself was spacious it was very tired looking (not up to a Junior Suite spec) and on the first night the shower door fell off. The hotel manager was very aloof especially when I tried to extend my room on the last day (flight home not...

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Thank Richard H
Banbury, United Kingdom
Reviewed 1 week ago

We stayed here with 2 children during the half term holiday. I had read mixed reviews online and was interested in what our stay would be like. The hotel setting is fabulous and only a minutes walk to the slopes. From the outside the hotel is beautiful. The rooms themselves are slightly dated maybe but very comfortable and fitting for...

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Thank banburyjane2016
Prague, Czech Republic
Reviewed 2 weeks ago

We stayed in Borovets third week of January and picked up Festa Winter Palace as it is close to the slopes, looked cosy and calm on the pictures and the presentations that we read. We actually had a chilly winter time, but the slopes were amazing and we had some sunny afternoons. The hotel is really nice: "royal" rooms and...

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Thank penkovdimitar
Skopje, Republic of Macedonia
Reviewed 2 weeks ago via mobile

Staff employed by the hotel is very rude.The rooms, food, spa and location of the hotel is fine,but this reduces the beauty of the hotel from the poor treatment of staff,except Valentin in the lobby bar and the old man in the ski depot.Payment of parking (5 eur per day per car) as their guest at the hotel is a...

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Helpful?
Thank Aleksandar S
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
The deluxe hotel is just 20 m away from ski runs and the high speed squad “Sitniakovo Express” and 100 m away from the Gondola lift. The hotel offers great opportunities for a winter ski vacation, high quality service and fine luxurious interior in wood and marble. Day care center is available. ... more   less 

Additional Information about Festa Winter Palace Hotel

Address: Borovets 2010, Bulgaria
Location: Bulgaria > Sofia Region > Borovets
Price Range: $57 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Festa Winter Palace Hotel 5*
Number of rooms: 66
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Hotel Style:
#3 Ski-In / Ski-Out Hotel in Borovets
#6 Spa Hotel in Borovets
#8 Luxury Hotel in Borovets
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Questions & Answers

Here's what travelers have asked, with answers from Festa Winter Palace Hotel staff and other travelers.
10 questions
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Questions? Get answers from Festa Winter Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Taxi to gondela”
 of 5 bubbles joanneh914, 6 days ago | Read review
“Room 209 was cold but spacious”
 of 5 bubbles JodyHatter, 6 days ago | Read review
“Check room upon arrival before unpacking. I think the high floors may be better.”
 of 5 bubbles hannah123ward, 1 week ago | Read review
“Stay in the wing of the hotel where the swimming pool is as this seems to have been redecorated and the lift is faster”
 of 5 bubbles RichardH469, 1 week ago | Read review
“The rooms at the front of the hotel are best ”
 of 5 bubbles 827darenw, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question