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Mercure Aracaju del Mar

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Mercure Aracaju del Mar
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1,110 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Aracaju del Mar
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Showing 24: English reviews
Goiania, GO
Reviewed October 20, 2014

This hotel used to be one of the best hotels in Aracaju, but after a few years, it started to be managed by Accor. It seems they don`t care about refurbishing the hotel. It`s well located, opposite to the beach and not very far from the city centre, even though you need to get a car/bus to get there. The...

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1Thank Marcos L
Reviewed September 14, 2014

Review collected in partnership with Accorhotels.com
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1Thank David R
Aracaju, Brazil
Reviewed September 4, 2014

Review collected in partnership with Accorhotels.com
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Thank Fabio M
Buenos Aires, Argentina
Reviewed September 3, 2014

I arrive to the hotel by 2:00 am just after my flight landed. First of all, after a few minutes, I was informed that my reservation was cancelled because I didn't provide a credit card. I was surprised as they never asked for such card. After some additional minutes I got finally a room that I have to pre paid...

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2Thank victorg23
Canada
Reviewed June 7, 2014 via mobile

The pool is the best part of this hotel. It wasn't anything fancy and the Internet was awful. I wouldn't recommend staying here again. It's not terrible by any means but it's really very basic, a room with some A/C and a bed. It had good reviews so we thought it would be alright, but we stayed elsewhere the rest...

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Thank Meggobear
MarcoNSchonert, Gerente geral at Mercure Aracaju del Mar, responded to this review

Thank you for your feedback. I would like to apologise for your recent experience at the Mercure Aracaju Del Mar in regards to the internet access and for any inconvenience caused. I hope we can be provided with another opportunity to welcome you back to the hotel. Marco Schonert - Hotel Manager

Salvador, Brazil
Reviewed June 5, 2014

Review collected in partnership with Accorhotels.com
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3Thank Luiz M
MarcoNSchonert, Gerente geral at Mercure Aracaju del Mar, responded to this review

Lisbon, Portugal
Reviewed May 27, 2014

This Mercure should be rated as one star. Some of the problems: air conditioned does not work, internet does not work, sheets direct from the wash machine to the bed, no ironing, "white" towels have gray color, all kind of bugs in your room (mosquitos, cockroach, aunts, etc.), spoiled food, rancid coconut, mosquitos laying on the food all the time,...

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2Thank Eliane P
MarcoNSchonert, General Manager at Mercure Aracaju del Mar, responded to this review

Dear Mrs. Eliane, We are sorry to read that your recent stay at Mercure Aracaju Del Mar did not live up to your expectations. It is disappointing to identify that you did not enjoy your time with us. We are most grateful for your feedback, which is such a precious source of information for us, and helps us monitor the...

Sao Paulo, Brazil
Reviewed November 17, 2013

Review collected in partnership with Accorhotels.com
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1Thank Hugo Y
MarcoNSchonert, General Manager at Mercure Aracaju del Mar, responded to this review

Santos
Reviewed July 31, 2013

People offered me a bad room. It was on the first floor and with external access to the room (emergency access). I asked for another room, they were reluctant slightly but moved me to a good room. They should explained me what the activities the hotel offer.

Review collected in partnership with Accorhotels.com
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Thank AlexCruz2013
MarcoNSchonert, General Manager at Mercure Aracaju del Mar, responded to this review

Dear Alex, Thank you for taking the time to write a review about your recent stay at Mercure Aracaju Del Mar. I am very pleased to hear that you enjoyed your stay and that the staff were able to assist you to make your stay more comfortable.Thank you for choosing to stay with us and we hope to see you...

London
Reviewed January 7, 2013

Modern smart, clean well-maintained branded hotel on the beachside promenade (you have to cross the dual carriageway, but not difficult; and everyone has to do the same). Big minimalist lobby, rooms good size, very good quality a/c; breakfast has tapioca and egg pancakes cooked to order; staff made a real effort with several admin questions; and we stayed on New...

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Thank peter b
MarcoNSchonert, General Manager at Mercure Aracaju del Mar, responded to this review

Dear Mr. Birnie, We very much appreciate your comments regarding your stay at the Mercure Aracaju. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Mercure Aracaju del Mar

Address: Avenida Santos Dumont 1500, Aracaju, State of Sergipe 49035-785, Brazil
Location: Brazil > State of Sergipe > Aracaju > Atalaia
Price Range: $50 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aracaju del Mar 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Mercure Aracaju Del Mar Brazil
Hotel Style:
#5 On the Beach Hotel in Aracaju
#5 Luxury Hotel in Aracaju
#6 Family Hotel in Aracaju
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Aracaju del Mar staff and other travelers.
12 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Mercure Aracaju del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try a room at the back, not the ones to the street, as they are noisy.”
 of 5 bubbles marcosl118, Oct 20, 2014 | Read review
“Do not come to this hotel”
 of 5 bubbles victorg23, Sep 3, 2014 | Read review
“My tip is choose another hotel!”
 of 5 bubbles 94elianep, May 27, 2014 | Read review
“Some have garden views and some the road/sea.”
 of 5 bubbles peterbirnie, Jan 7, 2013 | Read review
“All apartments are very quiet”
 of 5 bubbles NewtonSViannaJr, Nov 13, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question