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Transamerica Executive The First

Av. Professora Izoraida Marques Peres, 193, Sorocaba, State of Sao Paulo 18048-110, Brazil
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176 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Esslingen am Neckar, Germany
Level Contributor
130 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Pros: -Really Large appartment with small inbuilt kitchen - well equipped bathroom -shopping with a lot of dining options closeby - breakfast is okay - wifi free of charge Contra: - invoice can not be issued the night before checkout causing a lot of waiting on the day of departure - reception promised to prepare invoice but invoice was not... More 

Helpful?
Thank YaCop
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mr., We are very glad in receiving you and we are delighted for your compliments. It is very good to know that you appreciated our infrastructure and entertainment options near the hotel. We would have liked to correspond better to your expectations concerning the attendance at check out and clarify that, due to internal procedures, we do not make... More 

Level Contributor
16 reviews
6 hotel reviews
4 of 5 stars Reviewed March 17, 2016

Nice hotel, with nice and spacious rooms, and bathrooms. The tv has lots of options of channels and the bed is big and comfortable. There is a gym and sauna in the hotel for relaxation. The downside is that the free internet for times didn't work well

Helpful?
Thank Guilherme K
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mr. Guilherme, Thank you for your comment and we would love to have best matched their expectations. We forwarded the comments regarding the internet for analysis, which enable better decision making, we hope to have the opportunity to welcome you again. Relationship - Transamerica Hospitality Group More 

Montreal, Canada
Level Contributor
2 reviews
4 of 5 stars Reviewed March 7, 2016 via mobile

Bfast was delicious. Housekeeping efficient. Internet working better than most places in Sorocaba. Only bad this is the follow up customer service. I forgot my charger (fast charge for Samsung S6 Plus edge) and it took 6 phone calls for them to actually go look for it.

Helpful?
Thank m n
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mr., Thank you for choosing to stay with us and the praise, reflecting the level of satisfaction regarding the quality of our services and their stay at the hotel. Regarding the observation in atentaremos and reorientaremos our team so that future problems do not recur and hope to see you again next opportunities. Tell us and come back soon!... More 

Cheltenham, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 23, 2015

The best thing about this hotel is the service and the bar where the barman is excellent. My room backed away from the traffic so didn't suffer from noise. The A/C is a little old and a bit difficult to set a comfortable temperature. Room size was very good and the staff are helpful. Location is soul-less with a large... More 

Helpful?
Thank MickeyModule
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir., It is a pleasure to welcome you and to know that you enjoy our location, facilities and infrastructure. We were very pleased to receive your praises and we emphasize that your experience is important to us. Thank you for sharing it with other travelers! Feel always free to look us up when in town and come back soon!... More 

Kilmarnock, United Kingdom
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 15, 2015

hotel itself is very nice, clean and some of the staff also speak some English. the staff were friendly, helpful and informative. Evening dining and breakfast are located just to the side of the front door. Large shopping mall and supermarket a 5 minute walk behind the hotel, other shopping/dining/drinks a bit further away, hence the OK location from the... More 

Helpful?
Thank highplaces73
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir., It is a pleasure to welcome you and to know that you enjoy our location, facilities and infrastructure. We were very pleased to receive your praises and we emphasize that your experience is important to us. Thank you for sharing it with other travelers! Feel always free to look us up when in town and come back soon!... More 

Seattle, Washington
1 review
1 of 5 stars Reviewed December 14, 2015 via mobile

I am a frequent business traveler. Very disappointed after my stay in this hotel especially because of the Wifi. The complementary Internet speed is 512K. If you would like to upgrade it to 2MB, the hotel will charge you BRL 25 per night. What a joke! This is 2015, decent Wifi connections should be included in the normal room rate.... More 

Helpful?
Thank Bill B
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mr. Bill, Thank you for your comment and we would love to have best matched their expectations. We forwarded the comments regarding the internet for analysis, which enable better decision making, we hope to have the opportunity to welcome you again. Relationship - Transamerica Hospitality Group More 

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Frankfurt am Main, Germany
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 5, 2015 via mobile

One of the better options in Sorocaba. Conveniently located for transportation and right next to a large mall. Rooms were OK, breakfast so-so only. Biggest negative is the R$25/day charge for "fast" broadband. C'mon, we are in 2015 -this should really be part of your service!

Helpful?
Thank FS_FRA
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, Thank you for your comment and we really wish we could have corresponded better to your expectations. We forwarded the observations about the breakfast to the responsible for the restaurant. About the internet, we freely offer 512 kbps and we have another available, of 2mbps, which is charged R$25.00, in case the hotel guest wants higher speed. We... More 

Laredo, Texas
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 28, 2015

I had better expectations after reading several reviews. However, I was very disappointed during my stay. The main problem was the noise in the room as it has a metal ¨window¨ that allows the noise to enter. You hear all the noise of the highway all day and night long. This was terrible, could not sleep at all. I do... More 

Helpful?
Thank moreegoo
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir, We are glad to receive you and your commentary is appreciated. We would like to have met your expectations and we will be careful so as to enhance the quality of our services, in order to better serve you. We recommend you to ask for an apartment at the back of the hotel and we will make sure... More 

Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 15, 2015

Very nice hotel, nice room and very clean. It seemed a small apartment with a small kitchen included. The room was very spacious and the hotel was very close to a nice shopping mal with good stores and restaurants. The breakfast was so so, not many options but ok, it was included in the hotel. In the overal, it was... More 

Helpful?
Thank Daniel K
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Sir. Daniel, It is a pleasure to welcome you and to know that you enjoy our location, facilities and infrastructure. We were very pleased to receive your praises and we emphasize that your experience is important to us. Thank you for sharing it with other travelers! Feel always free to look us up when in town and come back... More 

Brazil
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed May 19, 2015 via mobile

This hotel is bad, as everything in Sorocaba. Must say, that the hotel is better, then Sorocaba park, for example, and one of the best in the city, but it doesn't mean, that Trans America is a good! No no no!!! It is expansive and surely without any reason, the breakfast is disgusting, almost nothing to eat, internet is so... More 

Helpful?
Thank Alex K
Transamérica G, Gerente at Transamerica Executive The First, responded to this review

Dear Mr. Alex, We are deeply grateful for your remark and it would please us so much to have better matched your expectations. We are sending the observations regarding the breakfast to the staff responsible for the restaurant and we will check along with the supplier the issue concerning the internet transmission speed and signal quality. We hope to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Transamerica Executive The First

Address: Av. Professora Izoraida Marques Peres, 193, Sorocaba, State of Sao Paulo 18048-110, Brazil
Location: Brazil > State of Sao Paulo > Sorocaba
Price Range: $64 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Transamerica Executive The First 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Transamerica Flat The First Hotel Sorocaba
Transamerica Flat The 1st
Transamerica Executive The First Sorocaba, Brazil
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