I was initially worried about staying at a 3 star hotel in Brazil. The Ibis interlagos far exceeded my expectations. All the staff were friendly and went above and beyond for us. Unfortunately we had unexpected events happen my father in law was rushed to hospital for emergency aneurysm, and then they detected cancer as well. my husband had to complete forms and scan and send them and the hotel was kind enough to scan and email them back to us once we completed the information. This is not a business hotel but we greatly appreciated it. They had great continental breakfast. Each morning we would have breakfast take a cab downtown to the hospital and come back in the late evening. A few nights we just wanted to relax and have a drink and a snack and they had a selection of wine and beers and pao de queijo. The also have night security which made us feel safe. You cannot enter elevator without a swipe card and this I thought was an excellent feature. The bed was was extremely comfortable and they had fridge in the room and also air conditioning. I am not fluent in Portuguese but I was able to get by communicating to the exceptional staff from cleansing to front desk to kitchen. The service here was excellent and everyone is friendly. There is also a a large mall across the street, a bank, public transit bus stop and they hotel can arrange a cab. It’s about 50R to Downtown in São Paulo traffic. This was about $14USD or $18 CDN so it was not that expensive. The first couple of days we flagged cabs but then they hotel found out we were going back and forth to the hospital so a nice gentleman at the front desk arranged cabs for us and I felt very safe. They hotel does have drinks, food, snacks so you don’t have to go out. We will definitely be staying again at this hotel and highly recommend it to both visitors to Brazil or Brazilians. They only negative thing I can think Of was the size of the room however we were traveling with too many suitcases 4 large suitcases 3 carry on but they have banquets and we we were able to put a few suitcases under the banquets, a few in the cubby holes. We were able to store them away as best we could but if you were there for several weeks you may find the rooms small but really you are just there to sleep and get ready so it did not bother us much. They also do not have a safe in the room but we just had our passports and credit cards on us and when we travel we don’t bring valuables. I think the front desk can lock Items for you behind the desk.…
Nice lobby, staff is fine, rooms are mediocre. If you need a cheap place to stay that doesn't have cockroaches, this will check that box. Don't count on luxury linens or HBO. Good location, but traffic in the area is terrible.
Perfect location next to Congonhas airport on Interlagos Avenue... In front of a great Mall... Next to sanctuary and Interlagos... Delicious breakfast!! Gentle Staff! Clean and organized... Confortable... Perfect Price... Garage with good price
I always stay at the hotel and I am always received with kindness and attention. As a regular host, most of the staff know me and I always have a good impression. Cleanliness and good reception are the strong point.
Room very clean and confortable. Staff atentious and polite. Breakfast delicious. Very close of Interlagos race track. Beside of Interlagos Shopping Mall. It is very well located. Near of taxi station, shipping, restaurante, supermarket.