Staff does not speak English well and want to charge you for checking in early. Terrible explanations for doing that. People coming and going from front desk and no one to explain what is going on. I won’t stay there again.
Great Service in a great location, near malls and restaurants, all in a safe neighborhood. Would definitely come back any time for business or leisure. The best “pudim de leite” in town and a fantastic lunch buffet.
Loved CIPO restaurante at Grand mercure vila olimpa. Excellent food but most importantly, an excellent service. Shout out to three amazing employees: Monica ✅✅✅✅✅ Isaac ✅✅✅✅✅ Fabiano ✅✅✅✅✅ Thank you for your kindness and professionality. Obrigado gente!
We only stayed one night, but the room was very comfortable. The shower was nice, and the breakfast was awesome. The omelette and waffle station was a great surprise. The mattress was a little firm, but I slept well. Our room was clean and quiet. I recommend this hotel.
I stayed here in early May for a near by conference and was pleasently surprised. The hotel is nice and airy on arrival with check in a simple experience (this is a pet hat of mine when overly delyaed). Rooms are spacious, clean and comfortable which is what you want in a business hotel. Location i found good for conference and nearby meetings. Considering traffic in Sao Paulo this is a must. Not sure if the location would suit a tourist as there was not much close by outside of a very substantial shopping mall. The bar is a little open and not so cozy which I prefer. Breakfast was very nice with a great selection. There was a young waiter there called Eveson I think who could not be more helpful - definetly deserves a shout out. Pretty sure I will stay again when next back in town.…