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Mercure Sao Paulo Jardins Hotel

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Alameda Itu 1151, Sao Paulo, State of Sao Paulo 01421-005 Brazil
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Traveler (355)
Room & Suite (212)
Dining (48)

About

#62 of 448 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Mercure Sao Paulo Jardins hotel is located in the centre of the main commercial and tourist center of Sao Paulo, close to the major financial center (Paulista Avenue) and the fashion and gastronomic district (Oscar Freire Street) in the middle of Jardins neighborhood. This 20 storey-hotel is a complete hotel for those in leisure and business trips.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Children's television networks
Highchairs available
Parking garage
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Solarium
Baggage storage
Newspaper
Outdoor furniture
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Spanish, Chinese, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
395Restaurantswithin 0.3 miles
39Attractionswithin 0.3 miles
1,704Reviews13Q+A30Room tips
Traveler rating
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Popular mentions
Rodrigo wrote a review Feb 2021
2 contributions
Excellent location. Hotel is good. Staff is very impolite and not trained. Will never come back. Being part of Accor Group I expected better. Had problems with room Noise, staff acted horribly about it. General manager didn’t even care to hear about it.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Ana Carolina Martins, General Manager at Mercure Sao Paulo Jardins Hotel
Responded 4 weeks ago
Dear X5370RTrodrigol, Thank you for sending us your feedback regarding your last stay. I did follow up the case myself, please accept my sincere apologies. At the Mercure we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Mercure SP Jardins
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ss0fthew0rld wrote a review Feb 2020
Houston, Texas8 contributions19 helpful votes
The one thing about this hotel is that you get what you pay, staff at the restaurant and bar are excellent, front seat need some training in the way they handle issues. Housekeeping is very good. I will highly recommend this property. Only two blocks from main shopping area. Be back soon.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Ana Carolina Martins, Gerente geral at Mercure Sao Paulo Jardins Hotel
Responded Feb 25, 2020
Dear guest, Thank you for evaluating our hotel, we are very happy to know that our staff, location and cleanliness have contributed to your positive evaluation. We hope to see you again when you return to São Paulo. Best Regards
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NatB wrote a review Jan 2020
New York City, New York214 contributions105 helpful votes
Stayed there for a couple nights. Staff was very attentive, both at the reception and the restaurant. Good location for people who want to go shopping and dine in the best restaurants in town. We arrived an hour before check in time and, because the room wasn't available, reception kept our bags. The receptionist didn't seem to want to do our paperwork, she insisted on doing it later, but another staff member stepped in and completed the process. We just wanted to get it over with so we could come back and go straight to the room (which happened). There was no bellmen to assist us with our 5 pieces of luggage, which is weird for a hotel like this. We kept the DND sign at all times, so I cannot say much about housekeeping (besides that they forgot to take out the previous guest's dirty shower cap from the bathroom). We were allocated to 1069, on the 6th floor, right across from the elevator. We couldn't hear anything- no outside noises like traffic, nor the elevator or other guests. The room was spacious, and the only complaints I have are the blackout curtains that wouldn't close all the way, and the lack of plugs. I had to unplug one of the lamps across from the bed, near the tv/desk to charge my phone. There was no USB port whatsoever. Breakfast was included and it was delicious. The best part was for sure the fresh pães de queijo! This was my second time in Sao Paulo staying at the Mercure, but I would not recommend Jardins. Next time I will stay in a different Mercure, as I did the first time, hoping the room facilities would be better.
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Date of stay: January 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from MSPJardins, Gerente at Mercure Sao Paulo Jardins Hotel
Responded Jan 29, 2020
dear guest Thank you for evaluating our hotel. We are happy to know that our breakfast has been a positive differential in your stay. As for the forgotten cap in the bathroom, make sure that corrective measures are taken so that disorders like these do not occur again. In addition, our hotel is undergoing renovations and new USB ports and ports are being installed to welcome the best guests. We hope you will return to Mercure Jardins when you return to São Paulo. Our renovation is scheduled to be delivered in early April 2020. Best Regards
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HBZ wrote a review Jan 2020
1 contribution2 helpful votes
This hotel is in a good location in a bustling area of downtown São Paulo — on renowned Rua Augusta. It has a lovely modern entrance and the rooms are sleek, modern and very clean. The staff could be friendlier though. I arrived at 3AM on January 3 and the doorman sitting outside the hotel didn’t acknowledge me much less help me with my three pieces of luggage. In general the personnel working behind the desk was not friendly — mostly looking that the computer screen while talking to guests whenever I had to ask them any questions during my stay. Barely no eye contact. However, the reception clerk that greeted me that early morning did permit a 2:00PM check out time which I greatly appreciated. If it wasn’t for that I would have given the hotel only three stars
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Date of stay: January 2020
Value
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2 Helpful votes
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Response from MSPJardins, Gerente at Mercure Sao Paulo Jardins Hotel
Responded Jan 14, 2020
Dear Guest, Thank you for your feed back, rest assured that the team will be guided so that such inconvenience does not recur. We look forward to seeing you on your next trip to Sao Paulo.
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Sameera M wrote a review Jan 2020
Durban, South Africa69 contributions58 helpful votes
We stayed here in December for our quick 1 night stop over in Sao Paulo. The location of the hotel was ideal, as we only checked in at 10pm and still needed to eat dinner. There are many restaurants located in walking distance to the hotel and the front office staff were helpful in giving recommendations. The room was spacious and modern, with wooden floors and good cupboard space. The bathroom was just as comfortable, with a good shower. We had a great nights sleep and were relaxed and refreshed the following morning. We did not have breakfast at the hotel so cannot comment on it, The hotel is in walking distance to Paulista avenue, which was our Sunday planned activity. I would stay at this hotel on a future visit....
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Date of stay: December 2019
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2 Helpful votes
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Response from MSPJardins, Gerente at Mercure Sao Paulo Jardins Hotel
Responded Jan 14, 2020
Thank you for taking the time to leave your comments about your stay at the Mercure Hotel Sao Paulo Jardins. Your satisfaction is a motivating factor for our employees to work daily to provide impeccable service. We hope to see you soon, please accept our best regards.
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PRICE RANGE
$57 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure sao paulo jardins hotel sao paulo
LOCATION
BrazilState of Sao PauloSao PauloJardins / Pinheiros
NUMBER OF ROOMS
126
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Frequently Asked Questions about Mercure Sao Paulo Jardins Hotel
Which popular attractions are close to Mercure Sao Paulo Jardins Hotel?
Nearby attractions include Livraria Cultura (0.2 miles), Jardins District (0.3 miles), and Renaissance Theatre (0.1 miles).
What are some of the property amenities at Mercure Sao Paulo Jardins Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Sao Paulo Jardins Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Sao Paulo Jardins Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Sao Paulo Jardins Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Sao Paulo Jardins Hotel?
Conveniently located restaurants include LIVING LOUNGE BAR & SUSHI, Bistrot De Paris, and Casarìa Sp.
Are there opportunities to exercise at Mercure Sao Paulo Jardins Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Mercure Sao Paulo Jardins Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Sao Paulo Jardins Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mercure Sao Paulo Jardins Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.
Are there any historical sites close to Mercure Sao Paulo Jardins Hotel?
Many travelers enjoy visiting Centro Cultural Banco do Brasil (2.0 miles), Mosteiro De Sao Bento (2.2 miles), and Faculdade de Direito da USP (2.5 miles).