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Clarion Hotel Faria Lima

#15 of 305 Hotels in Sao Paulo
Certificate of Excellence
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Rua Jeronimo da Veiga, 248, Sao Paulo, State of Sao Paulo 04536-001, Brazil (Formerly Clarion Hotel Jardim Europa)
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1 room 1 adult
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462 Reviews from our TripAdvisor Community

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Los Angeles, California
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Clarion Faria Lima: This property has an amazing front desk staff, especially Felipe and Bruna. An extra special shout out to Ernani, who always went above and beyond to make my colleagues and I comfortable in our first trip to Brazil. He even walked me to a dentist and a fruit market a couple of blocks away, which was so... More 

Helpful?
Thank Pinkerdoodle
San Francisco, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 23, 2015

Pessoa de recepcao dispostos a ajudar mas ar condicionado ineficaz, pia entupida, e muita burocracia no checkin. Nao quiseram deixar bebe fazer checkin as 22 hs sem documento apesar da presenca dos dois pais e avo, com todos seus documentos apresentados. Extremamente burocratico. Pessoal de recepaco nao tem autonomia. Hotel staff helpful but have zero autonomy. Also, some details in... More 

Helpful?
1 Thank PhilipLay
ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review
Google Translation

Prezado Sr. Philip, Muito obrigada por compartilhar conosco sua recente experiência em nosso Hotel. Lamento termos deixado a desejar em... More 

1 review
5 of 5 stars Reviewed December 22, 2015

Stayed one night. And totaly satisfied. Superior room, excellent breakfast. Close nearby good restaurants and night clubs. Hotel has parking space. Check out little slow. And the free drink was not free at all. Anyway this hotel is like 6 stars in Brasil.

Review collected in partnership with this hotel

Helpful?
Thank Rim A
ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Rim, We very much appreciate your great review about our hotel. We also thank you for your comments about check out and about the free drink. We offer a "caipirinha" or an orange juice as free at the Bar, did you have any difficult to get your drink? I really apologize for the inconvenience. Out Team are working to... More 

Erie, Pennsylvania
1 review
4 of 5 stars Reviewed December 14, 2015

I spent a week here with several other family members. My room was freshly renovated while the other family members had the older rooms, which were clean and quite adequate, though dated. My room had wood laminate flooring instead of carpeting - yay! (I wish all hotels would get rid of carpeting), good air conditioning with remote control, a wall... More 

Helpful?
Thank HappyTravelGal247
Northumberland National Park, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

We stayed for only one night at the end of a cruise, I have to give the hotel full marks, there was nothing to criticise, the location was within easy walking distance of bars, restaurants, shops and the Iguatemi shopping mall. there was always one member of reception staff on duty who spoke English, a rarity in Brazil . Breakfast... More 

Helpful?
Thank luci62
ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Mr. and Mrs. Blewitt, We very much appreciate your excellent review about our service and our products. It is great to hear that you enjoyed your stay with us and we also thank you for your comments about our Staff, it is really good to have the recognition. We hope to have you back with us shortly. Best Regards,... More 

UK
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 30, 2015

Whilst the hotel itself is nothing to write home about the location and especially the staff make up for it. There is nothing wrong with the hotel - the rooms are adequate, clean and functional. We didn't use the leisure facilities but they looked OK. The main plus was the staff. We stayed here over the F1 grand prix weekend... More 

Helpful?
Thank Mad4shoes_1
ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, We very much appreciate your excellent review about our service and our products We also thank you for your comments about Ananda and Felipe, it is really good to have the recognition. We hope to have you back with us shortly. Best regards, Raphaella Zanatta General Manager Clarion Faria Lima More 

Polonia
1 review
5 of 5 stars Reviewed November 17, 2015

Excellent hotel for people in business. I can recommend this hotel for everybody who is going to do his business meeting in the downtown. Location very good. During the day the city is rather crowded but hotel location lets everybody to move easily.

Review collected in partnership with this hotel

Helpful?
Thank 262jerzyb
ggeralclfl, Gerente geral at Clarion Hotel Faria Lima, responded to this review

Dear Guest, We very much appreciate your excellent review about our service and our products and recomendation for other guests. We hope to have you back with us shortly. Best regards, Raphaella Zanatta General Manager Clarion Faria Lima More 

Buenos Aires, Argentina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 11, 2015

My husband and I stayed during a recent business trip. Apart from the room being a little smaller than expected, and being on the first floor (which meant we heard a little street banter), and a slightly limited room service menu, we truly enjoyed our stay. Great neighborhood, very good breakfast (included in our fare), very friendly and helpful staff,... More 

Review collected in partnership with this hotel

Helpful?
Thank VCinBA
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015

Great cost benefit, perfect location walking distance to the best restaurants/bars at Itaim Bibi area. Breakfast is very complete with good variety of fruits. The rooms are quiet and dark enough for a great sleep.

Review collected in partnership with this hotel

Helpful?
Thank eduardoabs
Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed November 6, 2015

Stayed at this hotel 5 years back and again this week. Hotel has had room upgrades since the first stay and has much of the same professional staff. Ernani at the desk recognized me from before and greeted me by name, wow talk about feeling right at home! Ananda is another great staffer going the extra mile. The entire staff... More 

Helpful?
Thank millecla
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