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Pergamon Sao Paulo Frei Caneca

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#19 of 322 Hotels in Sao Paulo
Certificate of Excellence
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490 Reviews from our TripAdvisor Community

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Showing 36: English reviews
London, United Kingdom
Reviewed August 28, 2016 via mobile

Comfortable rooms with good sized beds. Location is very central although 20 min walking to the metro and Paulista avenue. But don't worry, uber and taxis are everywhere. Outstanding customer service provided by Felix from the front desk reception, however the rest of staff not very friendly. I've got room 2004, which was very noise as it's just behind the...

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Helpful?
Thank Rodrigo I
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear, Mr. Rodrigo. Thank you for sharing your experience with us in our hotel. We kindly appreciate your compliments about our location, our rooms and the treatment you’ve received from Felix. He will be glad to receive your positive feedback. We would also like to apologize for the inconvenience of changing rooms, we will report the noise problem to our...

Londres, Reino Unido
Reviewed August 25, 2016

Good experience at the hotel and great staff especially on reception ( Felix and others) Breakfast could be of improved consistency and watery oatmeal kept coming in spite of requests to make it properly Location not ideal for most visitors, I guess

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Helpful?
Thank paulberryelt
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear Mr Paul, We would like to thank you for sharing your experience with us once again. We will share your comments with Felix and the rest of the team that will be very happy. We will also share your recommendations about the breakfast with our chef. We hope to see you soon. Thank you for choosing Hotel Pergamon for...

Toronto, Canada
Reviewed June 23, 2016 via mobile

This hotel is close to the Main Street in São Paulo. It's also within a few blocks of a few bars and entertainment. You may not notice if you arrive at night, but it's a good location. The rooms are nicely laid out and clean. Wifi is great and the service is friendly. Breakfast was good and so was the...

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Helpful?
Thank AndrewGorzny
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear Andrew, Thank you for sharing your review. We're pleased to know our staff provided you with great service and our comfortable rooms met your expectations. We look forward to sharing an even better experience with you soon. Thank you for taking​ the time to share. Have a great day. Ana Murad

Reviewed June 22, 2016

Very pleased with all aspects of the hotel and the support of staff particularly front desk Spacious rooms, excellent breakfast. Will likely return Conference room of a good standard and maintenance of rooms is good.

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Helpful?
Thank Paul B
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear Paul, thank you for the 5 out of 5 rating! We're delighted to hear how much you enjoyed staying at Pergamon Hotel! It's fantastic to hear you thoroughly enjoyed our welcoming environment. We look forward to hosting you again​ during your next trip to Sao Paulo! Best regards, Ana Murad.

New York City, New York
Reviewed May 10, 2016

great location, great staff and my room seemed great at first.... however, i was plagued by a daily problem with my bathroom and although i complained, the problem was never really solved. it was the worst of all possible bathroom problems: a toilet that overflowed whenever it was flushed.. UGH!

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Helpful?
Thank seasonedtraveler107
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear guest! Thank you for taking the time to give us feedback. We are truly sorry for the incident during your stay. We always want you to feel comfortable and at home and hope that the solutions we found for this situation were amenable. I do hope that you come back and give us an opportunity to change your mind....

Birmingham, United Kingdom
Reviewed April 14, 2016

This hotel was a saviour for me being only a few minutes walk from my friends' apartment where I could not sleep due to being too warm and them not having air conditioning! The staff were very friendly and helpful - particularly one of the men on reception (sorry did not get name) who was patient with me whilst allowing...

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Helpful?
Thank millwawp
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear Warren, Thanks for your feedback. We are happy to read your visit was a good one and that the location, staff and room had such a positive impact on your stay. We are delighted and look forward to seeing you again. Sincerely, Ana Murad | Manager

Birmingham, United Kingdom
Reviewed April 13, 2016

When you go somewhere for the first time its hard to know where to book to stay, especially in SP as its such a BIG city and I mean big....thank goodness I made this choice - great hotel in a area that isn't too far from shops and metro - allow yourself 15mins walk to either (in the heat you...

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1Thank boeingAde
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear boeingAde! Thank you for leaving such wonderful words. Your comments about the staff were greatly appreciated. We strive to create a comfortable space always with an emphasis on amazing service. It means the world that you felt so taken care of, that you had a great stay and, of course, that you will return. We hope it's very soon!...

USA
Reviewed April 5, 2016

I have been staying at the Hotel Pergamon on business for 4 years, and every time I come, my stay is more enjoyable. The staff is very friendly and helpful (especially Marina, Felix at the front desk), and I always get a friendly smile and strong handshake from Dida the Bellhop. The rooms are nice and clean, the room service...

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Helpful?
Thank Adam S
Ana_Carolina_Murad, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear Adam, How kind you are! Your review was an absolute delight to read and share with the team. We're so happy you enjoyed your time with us, that you liked the style of the hotel and the room worked well for your needs. We hope you'll come back and hang out with us again sometime. Ana Murad | Manager

Quebec, Canada
Reviewed March 14, 2016

I have stayed for a long period going back and forth and had great experience. They kept my luggages safely while i was away and personal is always courteous. The room was very nicely divided with a desk and sofa in the entrance and separate room for the bed which was very convenient.

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Helpful?
Thank anikl101
Thomas_Furstenau, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Thank you for your kind words, dear Annick. We're delighted to hear you loved everything about your stay with us! It's so encouraging to know we were able to impress you in every way. Come back soon, we’d love to have you for another visit. Best wishes! Thomas Furstenau | Manager

San Diego, California
Reviewed March 9, 2016

Though a little pricey, this place was very comfortable, fluffy beds, good food from room service, they gave me a late checkout and there was porter service for luggage. They go out of their way to make you feel at home.

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Helpful?
Thank karleric575
Thomas_Furstenau, Gerente geral at Pergamon Sao Paulo Frei Caneca, responded to this review

Dear Mr. Karl, Thank you so much for your feedback and for the 5 out of 5 star review! We are happy to hear how much you enjoyed your stay with us and took advantage of your late checkout. It's also great to hear how you appreciated our friendly staff and comfortable rooms. We look forward to your next visit!...

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Staying in Consolacao

Neighborhood Profile
Consolacao
Consolação lies between the old historical center of the city and busy Paulista Avenue. It’s surrounded by the fancy Higienópolis neighborhood, which makes it a very diverse place. The nightlife along Augusta Street offers visitors a variety of options to dine, dance and be entertained. Roosevelt Square, Consolação's main meeting point, is surrounded by fringe theaters and has become a popular skateboarding area. Right across the street from the square is the elevated highway known as “Minhocão.” Though it is busy with car traffic all week, it shuts down every weekend and becomes a leisure spot right in the middle of the city.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Excellence in quality of services especially for you to feel at home, even outside. ... more   less 

Additional Information about Pergamon Sao Paulo Frei Caneca

Address: Rua Frei Caneca 80, Sao Paulo, State of Sao Paulo 01307-000, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Price Range: $58 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pergamon Sao Paulo Frei Caneca 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Pergamon Hotel Sao Paulo
Pergamon Sao Paulo Frei Caneca Brazil
Hotel Style:
#17 Luxury Hotel in Sao Paulo
#93 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travelers have asked, with answers from Pergamon Sao Paulo Frei Caneca staff and other travelers.
7 questions
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Questions? Get answers from Pergamon Sao Paulo Frei Caneca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Tell them you will give them a good review”
 of 5 bubbles karleric575, Mar 9, 2016 | Read review
“My room was huge with a separate living room, but not sure if the whole Hotel is the same, ask for those.”
 of 5 bubbles jmnavarro65, Jan 27, 2016 | Read review
“I had a suite on the 19 floor which was excellent and quiet”
 of 5 bubbles Chirad2014, Sep 1, 2015 | Read review
“I would call the hotel themselves...t”
 of 5 bubbles thebadpaul, Dec 2, 2014 | Read review
“I stayed on the 10th floor. WiFi from the lobby didn't go up this far. I would stay on a lower floor as overall noise in this area was minimal and access to WiFi and the lobby from a lower floor is preferred.”
  • Rm 1006
  • Rm 1006
  • Rm 1006
 of 5 bubbles alexgo2013, Aug 31, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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