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Melia Jardim Europa

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#44 of 322 Hotels in Sao Paulo
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Melia Jardim Europa
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782 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Nottingham, United Kingdom
Reviewed 2 days ago NEW

Hotel is very well located in the Itaim area with loads of bars and restaurants all around. The rooms are slightly dated, but the staff is very attentive and breakfast has a lot of diversity. Good amenities with gym and pool on the top floor (even if very small)

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Helpful?
Thank ENGTUGA
Grand Cayman
Reviewed 2 weeks ago via mobile

I stayed here for 2 nights to attend some business meetings in the region. The location is incredible but the hotel is aged and the price you pay will be for he location and not room or service luxury. I had no hot water my first day (12th floor). I complained and in the 2nd afternoon they had fixed and...

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Helpful?
Thank Dan A
Miami, Florida
Reviewed 3 weeks ago

My overall experience was great with the Melia Jardim Europa. The rooms were very spacious, staff very nice, and the amenities were very well taken care of. I would definitely go back again. Great value for the money as well.

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Helpful?
Thank foodyfetish
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest foodyfetish, Thank you for taking time out to share this delightful review. I am pleased to note that the experience at the Meliá Jardim Europa met your expectations and that you had a pleasant and comfortable stay. We would love to give you another fabulous experience again and again! We're looking forward to see you again! Best Regards,...

London, United Kingdom
Reviewed 4 weeks ago via mobile

No way this hotel is a five star hotel. The service is patchy, the rooms are spacious but in need for a facelift and the bathroom is more appropriate to a basic 3 star hotel. All this at a inflated price. The location is very good, but certainly this is the only thing going for it. Probably better to find...

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Helpful?
1Thank Ricardo B
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Ricardo B, Thank you for your feedback regarding Meliá Jardim Europa Hotel. I feel frustrated because we were not able to satisfy your expectation. Be sure that tour comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to improve our services even more. We hope to have the opportunity...

Reviewed November 4, 2016 via mobile

I have been waiting to check in for 40 minutes. I have been staying here for 15+ years. Just for the location. Service has been going down steadily. I just arrived from a 10 hr trip. They have a room. I am a frequent guest. They are trying to extort me of half a daily rate just to let me...

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Helpful?
1Thank Antonio B
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Antonio B, Thank you for taking your time to share your observations about our Hotel. I strongly believe that only through listening to the comments of our guests, we are able to achieve improvement. Please allow me to inform that at Meliá Jardim Europa check in is confirmed after 2pm on the scheduled date of arrival. Requests for...

Reviewed October 27, 2016

I was there for 3 nights, working 2 days, and spending the weekend from October 13th to the 16th. The Air conditioner from the bedroom did not work, but worse than that was the way they delt with it. The Reception treated us as they were doing us a favor. After all of our complaints, saturday night, when we were...

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Helpful?
Thank Roberto C
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Roberto C, I am very sorry to read the review you posted on Tripadvisor about your experience at our hotel. Please accept my apologize for the problems that you have with your air conditioner. We strive to maintain high quality standards in services and this was certainly not typical of the norm. Our Maintenance team always goes through...

Paris
Reviewed October 23, 2016

I got a room on a low floor , I should have asked to change , it turned out the noise of the traffic is very disturbing. Staff is very friendly , equipment ok. Bathroom needs a good uplifting, it doesn't look clean

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1Thank catherineetchec
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mrs. catherineetchec, Thank you for your positive feedback regarding Meliá Jardim Europa Hotel. Your comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to improve our stuctures even more. That's great to hear that you loked our team, we work very hard everyday to be able to give you the...

Brooklyn, New York, United States
Reviewed October 21, 2016 via mobile

Stayed here for business for 3 nights. The rooms are not nice. I dreaded coming back every night. Bleach stains on carpet, old furniture and bathroom, rust in bathroom, weird smell (had to switch rooms because smell was so strong--and was on a non smoking floor). There were stains on the walls and bathroom door. The curtains were old and...

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Helpful?
Thank Hillary R
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest Hillary R, Thank you for your comments which contribute to improve our services. Your comments are very valuable for us, in order to prevent any similar occurrences in the future. Personally I strongly believe that through this kind of process we are able to improve our service day by day. I feel frustrated because we were not able...

Western Ireland, Ireland
Reviewed October 20, 2016

staff at reception were not friendly or helpful, we arrived at 1pm hoping to check in but the room wasn't ready we were told 2pm which was fine, but we had to wait until 3.10 before we could get our keys despite the fact that loads of other couples checked in and got their keys after us?? maybe they were...

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Helpful?
Thank michaelaabegao
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear guest michaelaabegao, Thank you for choosing the Melia Jardim Europa on your visit to Sao Paulo. I would like to apologize for not having completely achieved your expectations regarding our struture and service. Also, I really thank you for taking your time to share your observations towards the staff. All the correction measures are being applied to improve the...

Wasserburg am Inn, Germany
Reviewed September 29, 2016 via mobile

Very central and convenient located business hotel, nice a spacious rooms with all essentials. Fast complementary internet Nice little bar and restaurant in the hotel lobby area Convenient business hotel at a fair price

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Thank Michael L
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Michael L, Thank you for choosing Melia Jardim Europa for your stay in São Paulo. For sure we are located in one of the best neighborhoods in São Paulo and this is one of the most valuable points for our guests. Also I'm very glad to receive your kind comments about our hotel, especially mentioning our structure. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Jardim Europa

Address: Rua Joao Cachoeira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $77 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil
Hotel Style:
#26 Luxury Hotel in Sao Paulo
#36 Business Hotel in Sao Paulo
#41 Romantic Hotel in Sao Paulo
#50 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travelers have asked, with answers from Melia Jardim Europa staff and other travelers.
4 questions
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Questions? Get answers from Melia Jardim Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for higher floors, and already reformed.”
 of 5 bubbles L3365BErobertoc, Oct 27, 2016 | Read review
“Avoid rooms on lowest floors. Bathrooms need some refreshments, not 100% clean”
 of 5 bubbles catherineetchec, Oct 23, 2016 | Read review
“mini bar prices are very expensive, be careful as they are laid out to tempt you.. read the price list first.”
 of 5 bubbles michaelaabegao, Oct 20, 2016 | Read review
“Ask for a high floor, road noise can be a problem”
 of 5 bubbles LeeA558, Jan 27, 2016 | Read review
“We liked our end room 808 on the 8th floor because there was a window in the bathroom”
 of 5 bubbles juliewA1221UG, Jan 20, 2016 | Read review
5 of 5
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