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Melia Jardim Europa

#68 of 305 Hotels in Sao Paulo
Certificate of Excellence
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Rua Joao Cachoeira, 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
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1 room 1 adult
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Melia Jardim Europa
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501 Reviews from our TripAdvisor Community

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Cham, Switzerland
Level Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in a good location, close to some nice restaurants and bars which provide a counterpoint to dining-in. The rooms are basic (compared to similar hotels in Europe). The bed was comfortable, but the soundproofing and window failed to cut out road noise. Ear plugs were essential. The staff were friendly enough and helpful.

Helpful?
Thank Lee A
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Lee A, Thank you for choosing Melia Jardim Europa for your stay in São Paulo. We are very glad to receive your kind comments about our hotel, especially mentioning the friendliness of our staff and our rooms. It will be a great pleasure to welcome you back at Meliá Jardim Europa. Best regards, Johannes Bayer General Manager More 

Level Contributor
199 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A decent business hotel located in the lovely Itaim area with plenty of bars and restaurants in walking distance. Rooms are a good size, plenty of space. Bathrooms are a little bit cramped but this is the only criticism. Great breakfast buffet including local fresh fruits - delicious. Eat outside near the pool, nice surroundings. Courteous and attentive staff, very... More 

Helpful?
Thank Andy N
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Andy N, Thank you for taking your time reporting your experience at Melia Jardim Europa. It is not every client who shares this kind of value details! I'm very glad to read thar you enjoyed our services, structure and location. For us it is a pleasure to know we have given you a pleasant stay. Agin, thank you... More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed for 4 days in Sao Paulo. It was almost as if we didn't exist. Worst of all they tookj a deposit from the credit card and they assure me it will be given back at check-out. When we were doing the check-out they charged again the credit card and told me that the deposit was back in my... More 

Helpful?
Thank Miguelmadusa
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Miguelmadusa I really thank you for taking your time to share your observations towards our staff and procedures applied. Requesting credit card during check in is part of our daily routine and also applied at most hotels in Brazil. Normally this procedure doesn’t cause any problems or motive for complains. To solve individual cases, especially with international credit... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Wonderful location, good breakfast. Bathroom needed to be regrouted but the room was spacious and comfortable. There's a taxi stand next door as well as a fabulous pastry shop (Ofner). The hotel Is near local shops and restaurants, cafes and even a 24 hr pharmacy. We loved the cafe Santo Grao around the corner.

Helpful?
Thank Julie W
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mrs. Julie W, Thank you for your great feedback and compliments towards our hotel. It’s really fulfilling to know that you had a pleasant stay at São Paulo and Meliá Jardim Europa could be part of this experience. I hope to receive you soon at the Melia Jardim Europa! Best regards, Johannes Bayer General Manager More 

New York City, New York
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

Staying in this hotel is quite nice. The Internet is quite fast, good tv channels, great gym and rooftop and good food. It is quite well located in the center of town... The hotel is located walking distance from a lot of amazing restaurants and there are tons of services near by too. The bed is extremely comfortable and the... More 

Helpful?
Thank Marcus M
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Marcus M, Thank you for sharing your comments regarding our Hotel. I am glad to read that your stay was a good one and that you were able to enjoy our location and services which is indeed considered as one of our strengths. It will be a pleasure to welcome you back on future occasions! Warm Regard, Johannes... More 

Bogota, Colombia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 2, 2016 via mobile

This hotel is perfectly located in the middle of a nice area like Itaim. There are several good restaurants that you can reach just walking. One of those well rated here in Tryp Advisor. There is a supermarket one block away where you will find all the possible food you can get with an affordable price. There is also a... More 

Helpful?
Thank Diego G
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Diego G, Thank you for choosing our hotel as your choice of accommodation in São Paulo. It made us very pleased to see you have enjoyed your stay with us. Thank you for your comments about our services and location. We hope to have the pleasure to welcome you back many other times in the future! Best regards,... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 3, 2015 via mobile

Reviewing hotels are a tricky thing. The experience can change so much from customer from customer, from room to room. The manager can make your experience sweet or sour and things as services, special requests, the "room lotery" can really affect your experience. That said, I was surprised at how nice my room was. The view was spectacular. In case... More 

Helpful?
Thank Asiwalkthesestreets
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Asiwalkthesestreets, Thank you for taking the time to post a review of your recent stay. First I'm glad to see that you enjoyed our rooms and also I would like to thank you for all your comments. I value every guest's feedback and your opinion will help us continue to fulfill our commitment to provide excellent customer service. It... More 

Cochabamba, Bolivia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

I was at Melia Jardim Europa with my wife for 4 nights, the hotel was clean and I think the price was reasonable, nice ubication. I think breakfast could be better. I'd come back to this hotel. I was at the Grand Premium suites, they're good but are not as spacious ad I thought.

Helpful?
Thank Sandro B
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Thank you for sharing your comments regarding your last stay at the Melia Jardim Europa. I am glad to read that your stay was a good one and that you were able to enjoy our location,which is indeed considered as one of our strengths. I will take your comments on board as to continue improving in order to provide... More 

1 review
3 of 5 stars Reviewed November 16, 2015

I come to Sao Paulo very often and always liked to stay in this area. This time, I decided to try a new hotel, so I booked the Melia Jardim Europa. Looked very nice when I arrived, the rooms were clean and the bathrooms a bit tired but clean. I needed to have a couple of suits ironed. During my... More 

Helpful?
Thank Michael D
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr. Michael D, Thank you for your comment and also for bringing your dissatisfaction to our attention. I assure that your observations will assist us to improve future guests’ experiences. I’m deeply sorry that we didn’t meet or exceed your expectations., therefore I apologize. This is very frustrating, especially for me, our aim is to provide a unique positive... More 

Elizabeth, New Jersey
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 16, 2015

The price was right... the food was good and the staff was always friendly... Always greeting me every time I came in or out of the hotel. Most of the staff spoke enough English for us to communicate. All around nice experience. I normally don't order room service but that also was good... price was reasonable, food was good and... More 

Review collected in partnership with Melia Hotels International

Helpful?
Thank danmente
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review

Dear Mr, Danmente, Thank you for sharing your most recent experience at the Meliá Jardim Europa. We are most delighted to read about your good experience, we work very hard everyday to be able to give you the best service as possible. It will be a pleasure for us to welcome you on future occasions so you can enjoy a... More 

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