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Sheraton Sao Paulo WTC Hotel

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#39 of 317 Hotels in Sao Paulo
Certificate of Excellence
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915 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Level Contributor
127 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed October 27, 2013

This was my second stay at the Sheraton for business and really like the hotel. It is very centrally located. The rooms are comfortable and the bathrooms are large. I would recommend this hotel for business travelers. Check in was fast and efficient and overall service was very good. The hotel is showing its age in some areas and that... More 

Helpful?
Thank PCTravel
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, How lovely it is to read that you enjoyed your time while staying with us! It is a great honor to be your choice of Hotel in São Paulo and I could not be happier to learn that our staff is always going the extra mile for you. We are scheduling renovations for the first quarter of 2014... More 

Washington, District of Columbia, United States
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 21, 2013 via mobile

Had a very good experience. Great location. Good service. A lot of moral support after a long trip and cab ride from airport. The room was very comfortable. The only set-back was the check out process: they made a big mistake on the bill and i was in a rush to get back to airport so it took longer to... More 

Helpful?
Thank Amaya M
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Amaya, Thank you so much for your review! I am very glad that you enjoyed your stay with us! And the moral support after a long ride from the airport is the least we can offer you...actually, I believe support is a key word for us. Knowing your needs and actually understanding what you went through to get here... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed October 21, 2013

I just returned from a two week stay at this hotel and the staff was wonderful and accommodating. Before I selected the hotel, I read reviews on TA and had a few concerns. I emailed my concerns and received a prompt response to ensure me my needs would be met. I stayed on one of the designer floors and it... More 

Helpful?
Thank Happytraveler90056
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Valerie, Thank you so much for such an amazing and detailed review of our Hotel and services. As a hotel we do have flaws and some things we need to work on day by day and our guest's cocerns are taken under consideration every time we sit down to discuss improvements in our property. I am here to assure... More 

Brighton, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed October 17, 2013

I really enjoyed the outdoor pool, not easy to find in a large city a nice quite outdoor space, also gym small, but functional with steam room loved it and great room (top floor best for bridge view!).

Helpful?
Thank Ileana I
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, good morning! We are so happy with your review! And even happier to know that you enjoyed your stay with us! The Sheraton Fitness is a brand program focused on taking your wellbeing to the next level, with modern equipments and an online tracking system, you can keep your exercise routine even when you are miles away from... More 

Seattle, Washington
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed October 11, 2013

Everyone knows how crazy Sao Paulo is. I find the Sheraton WTC to be an oasis in the city. It is a very comfortable building, cool rooms, extremely friendly staff, good breakfast buffet, many taxis available at all times, and many other attributes. It is showing its age very slightly (but many things in SP are the same way), and... More 

Helpful?
Thank jeremymmason
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

And we would love to see you again! I am honored with your review and I have to say: I adore that room that you stayed. It is one of my favorite suites with that cool dining table and modern bathroom set up! The beds are just amazing, aren't they? The Sheraton Sweet Sleeper Bed is designed to assure you... More 

Europe
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 9, 2013

The location is convenient but in other ways this hotel lets itself down. The service in the restaurant both in the evening and at breakfast is poor - so poor I left without eating in the evening. The outdoor pool does not look like anything you would want to immerse yourself in and is squeezed into a weird kind of... More 

Helpful?
Thank djbenedict
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience with us. Our Hotel is perfectly located in the heart of the Berrini region and we are close to a lot of attractions. Besides, our restaurants and night club assure you with the perfect amount of fun we all need when travelling. We offer free high speed internet service to... More 

Villas, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2013

The hotel is close to all amenities. The room was spacious and clean. The staff were attentive and friendly. The restaurant food was excellent and the staff there could not do enough for us.Nos encantó nuestra habitación. Limpio, cómodo y tranquilo! Llegamos tarde y disfrutamos de la cena en el restaurante. Tuve una espléndida fettuccini alfredo.

Helpful?
Thank jmansfiel
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, Thank you so much! You can't imagine how happy we are to know that you have enjoyed your time with us and had a great time at our restaurant! The reason why we are all here is to connect you with what matters the most and to accomplish that is extremely rewarding. It gives us reason to keep... More 

Perdido Key, Florida
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 5, 2013

This hotel is 'nice', but not for the price. The showers need work,.. frustrating when you get into the shower to turn on to temperature....water flows all over the floor outside of shower area. The bathroom is beautiful with natural stone, but with the water flowing all over the floor, is a danger for slippage. I am currently on the... More 

Helpful?
Thank karingkare
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, Thank you very much for trusting us with your business and also for sharing your experience. As you know, nothing is more important than your satisfaction and all the comments made are forwarded to the responsible manager for immediate action. If you could provide me with more information about your room, I will send a engineer team right... More 

los angeles, ca
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 1, 2013

I agree with previous reviews that this is exactly what a business hotel should be. My room (on one the club floors) was very modern and cozy. The bathroom was very spacious, and bed was super comfortable. The staff in the main lobby is friendly and helpful. Their private car drivers were really nice and spoke good English (for Brazil... More 

Helpful?
Thank lov3totrav3l
Sheraton-WTC, Gerente at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear guest, Thank you very much for have shared your experience here on Trip Advisor. We love to know how we are doing and seeing that posted online is certainly a major accomplishment! Our drives are top notch and our staff will always be here waiting for you to return - and we expect that to happen very very soon!... More 

Adamstown, Pennsylvania
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed September 11, 2013

Spent about 2 years in Sao Paulo but only managed about 5 trips to the Sheraton. Spent most of the time across the street at the Gran Estamplaza. This is a nicer hotel, has the shopping mall underneath of it, but it is expensive. Gets a lot of traffic some evening based on the Club in the hotel/pool area, but... More 

Helpful?
Thank Jason-Lyssa
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest, We are soooo happy to know that you enjoyed your stay with us! Next time you visit, we will be here waiting for you with a delicious and exotic caipirinha! Thank you for sharing your experience here on Trip Advisor and if there is anything I can do for you, let me know at laura.gallo@sheratonsaopaulowtc.com All the best,... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Berrini region where you can find major corporations headquarters and wide range of entertainment,dining and shopping, the hotel offers 296 world-class accommodations. Out of these, 67 are decorated by renowned architects composing the concept of “Design Hotel”, where guests can have a different experience every stay.Special Services: pillow menu,personal closet, free internet,swimming pool, Sheraton Fitness, in room fitness, in room spa, restaurant partners bills paid at check out, Bike it!, meeting rooms for hire and Sheraton Love That Dog Program. ... more   less 

Additional Information about Sheraton Sao Paulo WTC Hotel

Address: Avenida das Nacoes Unidas 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-000, Brazil (Formerly "Gran Melia")
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $116 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sao Paulo WTC Hotel 4.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sheraton Sao Paulo WTC Hotel Brazil
Hotel Style:
#16 Romantic Hotel in Sao Paulo
#16 Spa Hotel in Sao Paulo
#24 Luxury Hotel in Sao Paulo
#38 Family Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
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