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Hilton Sao Paulo Morumbi

Traveler (1521)
360
Panoramas (10)
Room & Suite (818)

About

#8 of 354 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Strategically located in one of the most important business complex of the city, Hilton São Paulo Morumbi, offers the best accommodations. Following an extensive renovation of all the public areas and several rooms, is the hotel that today presents the most up to date and contemporary outlook, bringing to the guest a refreshing experience. Explore different apartments, amenities and our extensive gastronomy. At the rooftop, our guests can enjoy our acclimatized pool, relax at the Amazonian SPA and experience to exercise in a completely full service Health Club, the Koatch Gym, all that by looking at the stunning 360 view of the city and the Iconic cable-stayed Estaiada Bridge. Our recently renovated Health Center, the Koatch Gym, with WTTC certification and a qualified team of professionals and high quality service, has promises to bring a new concept of exercise.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room service
Free Internet
Spa
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Paid Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
3,569Reviews
29Q+A
100Room tips
Traveler rating
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Popular mentions
I stayed for 3 months in this property - moved after a truly disappointing experience. - Location is not optimal: taxis and Ubers get lost many times - Maintenance and cleaning standards have room for improvement: water in the pool is anything but transparent; rooms have dirty old carpets and noisy fridges; one of the towels in my room even had blood stains - Service is a disaster: taking food to the wrong room, charging additional money amounts without prior announcement (still waiting an answer from the hotel on this), receptionists cancelling my reservations by mistake, torn shirts after laundry... All in all, might be a good option for a weekend if prices are cheap (although not many restaurants/life in the neighborhood), definitely not advisable for business travelers.
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My first stay at this hotel. I found it to be very nice and convenient for my business. The 6-7 staff I interacted with were outstanding!. I would have rated 5 stars but some smaller things did not justify that. The room was comfortable and modern. Adequate electrical for devices. WiFi worked well. Modern bathroom. Bed was great! But noise from hallway was excessive, and it took a very long time for hot water for 3 times I used the shower. Housekeeping came by to clean once pretty early and woke me up. I will consider staying here again.
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Response from Hilton_Morumbi, Gerente at Hilton Sao Paulo Morumbi
Responded 1 week ago
Thank you very much for your time in providing us your feedback! I am quite surprised to know about your experience and very sorry to hear about it! This is not part of Hilton brand standard. Your classification has been shared with the relevant staff members and department heads and is greatly appreciated. I am very pleased to see that you enjoyed the helpfulness of our team and your accommodation. We look forward to welcome you soon back again to the Hilton São Paulo. Regards, Analu Vasconcelos General Manager’s Assistant
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First time in São Paulo & in Brazil. Have to say we made the right choice in our stay here. Hotel location is great for business and leisure. Came to Brazil for a trip around Copa America and even got to see the Bolivian National soccer team. Great part was we never felt any less important than any other guest. Front desk staff was all amazing starting with I believe Rodrigo was his name, checked us in early which was great help since we had just had a really long travel night/day. Things got even better with the help of Danielle and then Wesley went above and beyond. Big thank you to all of them Im to see this level of hospitality from this hotel. Amazing. The hotel is beautiful and has great city views and rooms are very nicely decorated and comfortable. Housekeeping was great and cleaning and maintaining our rooms clean and neat. A big thank you for that. I want to highlight the pinnacle of our experience here which was with the food and beverage program and staff. Amazing level of hospitality and home like feel. Quality of food was phenomenal morning, lunch and dinner and so was the staff. My wife and I have traveled a good amount in the past 3 years all in hiltons and we have to say in great pleasure that Ralph in the Canvas Bar/Lounge area was AMAZING every single night we were there (3 out of the 4 nights we stayed). I have been in the service industry all my career and people like him are what is all about and that is to make people feel good with a warm home like feel and great personality. I hope this Hilton realizes the GREAT worker they have in this young man. I also would like to send a especial thank you to the rest of the staff in Canvas the servers and especially the bartenders who taught me how to make an authentic caipirinha. I only wish to have another opportunity to come back soon. Hope this helps anyone who's looking for a GREAT PLACE TO STAY
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It was unforgettable experience to stay at Hilton Hotel in São Paulo Brazil. The room is fantastic, very cozy, clean, spacious and above standard. They offer us a welcoming drinks and sweet into our room, thanks for those. We had a wonderful dinner for they had a wonderful restaurant ( canvas bar and restaurant) And the breakfast was superb, lots of variety. Thanks to Jhonathan and Adriano for they so attentive and friendly during our beakfast.
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Response from Hilton_Morumbi, Gerente at Hilton Sao Paulo Morumbi
Responded 2 weeks ago
We are very glad that our facilities and service were the highlights from your stay here. It is gratifying to know that you had a great experience with us, our goal is to meet every one of our guest's individual expectations. Our promise is to assure that every guest feels cared for, respected and valued and it is very good to hear that we achieve our purpose with you. Also, I would like to thank you for your comment about our Jhonathan and Adriano are both great persons and remarkable team members, they show the true meaning of hospitality. I am forwarding your comment to them and I am sure they will be overwhelmed. We are looking forward to have you back! Best Regards, Analu Vasconcelos General Manager’s Assistant
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Overnight business trip. From the Front desk to the lounge I received a really fantastic service from all the Hilton team who were accommodating and welcoming. The roof top pool was an added bonus. Thank you
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Response from Hilton_Morumbi, Sales Administrative Assistant at Hilton Sao Paulo Morumbi
Responded 3 weeks ago
Hello 744sahunt. Thank you very much for writing about Hilton São Paulo Morumbi. It is very good to see that you enjoyed the hospitality of our staff and your accommodation. I am very pleased to see that you enjoyed the the pool.. Your classification has also been shared with the relevant staff members and department heads and are greatly appreciated. We really appreciate your opinion. Sincerely, Felipe - Hilton São Paulo Morumbi
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PRICE RANGE
$109 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton morumbi sao paulo hotel sao paulohilton hotel sao paulohilton sao paulosao paulo hilton
LOCATION
BrazilState of Sao PauloSao PauloMorumbi
NUMBER OF ROOMS
503
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