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Comfort Suites Oscar Freire

Traveler (200)
Room & Suite (167)
Pool & Beach (21)
Certificate of Excellence

About

#45 of 364 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Rooftop terrace
Paid private parking on-site
Parking
Free internet
Wifi
Public wifi
Internet
Sauna
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Modern
Languages Spoken
English, Portuguese

Location

Full view
Contact
Rua Oscar Freire 1948, Sao Paulo, State of Sao Paulo 05409-011 Brazil
Getting there
Congonhas Airport5 mi
Guarulhos Intl Airport15 mi
ClínicasSao Paulo Metro7 min
Santuário Nossa Senhora de Fátima-SumaréSao Paulo Metro8 min
Neighborhood
Pinheiros
Exploring Pinheiros, a neighborhood known for cozy restaurants and cafes, you will notice a youthful energy. Several cultural centers and institutes surround the area and even its main church, Calvário, hosts a traditional Brazilian “Festa Junina” - a celebration with traditional music, dance, and food during the months of June and July. On the weekends, residents gather at Benedito Calixto Square, a loud and crowded area where people enjoy live music drinks alongside the antiquities fair.
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1,974Reviews
6Q+A
16Room tips
Traveler rating
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  • 31
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Popular mentions
Had an amazing trip to São Paulo, the hotel staff are friendly and attentive. The breakfast buffet offered each morning was great. As were the drinks purchased from the bar. Great location. Would definitely like to return!!
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Review collected in partnership with this hotel
I had a great experience. The attitude and service of the staff was very good. Food had great taste but the night meal was sometimes cold. The breakfast was very good too. If Will be great you can sell cigarettes un the hotel.
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Review collected in partnership with this hotel
According to my experience in 2017 and 2018 we return for a quick stay. But, something changes a lot. Aware of paid parking, I stop by for dropping luggage and check-in -- and warn attendant about it: just time for make checkin, but they charge me for one day. Cleaning also was bad and I received the worse room available. My book says 1 king bed OR 2 single beds and romm assigned had 2 beds. After ask a change, clerk said hotel was full, but no one in the lobby, nor lifts, nor restaurants etc. I heard something about "this guy wants an upgrade without paying. After that, Atlantica Hotels, NEVER! I already ripped my member card
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Response from Roberto A, Supervisor de Recepção at Comfort Suítes Oscar Freire
Responded May 23, 2019
Dear Guest, I apologize for the negative impression of our structure and services. Thank you for sharing the details of your accommodation with us and we will take the points mentioned as an opportunity to improve our services. I hope to have the opportunity to welcome you again to undo the impression of this lodging. Regards, Celso Rocha
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General lack of hospitality atitude. Bureaucratic procedures, difficult to convince staff that they can solve things smoothly without making the guest an unpaid member of staff. Staff follows instructions but has little sense of providing comfort to the guests and make things run smoothly. Food from the restaurant: mediocre tastes and ingredients, French fries raw inside, food arrives partly cold in room. Upon addressing problems, staff says they will make. It’s if it. No apologies, no compensation, not even a gesture to show they understand. Instead, they offer the full bill. Impossible to regulate the air condition in the room so room climate stayed uncomfortable. Too much hassle. Will not return.
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Response from Roberto A, Supervisor de Recepção at Comfort Suítes Oscar Freire
Responded Apr 24, 2019
Dear Guest. First of all I would like to apologize on behalf of our staff for not providing a pleasant lodging. I am sorry for all our faults, and your comment will be considered as a point of attention so that they do not happen again. I hope to have the opportunity to receive it again to undo the negative impression that has stayed of this lodging. graciously Celso Rocha
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Clean rooms that are a good size. Value is fantastic and breakfast is included. Breakfast is pretty good with fruit, eggs, sausages, and all the other normal items. Had a problem with the air conditioner, but they came up and fixed it. The location is about 700meters to nearest subway, but then you can get anywhere. Nice neighbor hood. For shoppers, you are close to many stores on Oscar Freire. Not too close to the nightlife on Avenida Paulista if you are into that. Easy pickup by Uber. The shower had hot water which is always important and dark curtains to block the light. Elevators were a little slow, but not bad. It always bothers me when they ask to hang towels to reuse and they change them anyway. I even put the tag on the towel so they would correlate the two, but still changed it.
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PRICE RANGE
$62 - $123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites oscar freire hotel sao paulo, comfort suites sao paulo, sao paulo comfort suites
LOCATION
BrazilState of Sao PauloSao PauloPinheiros
NUMBER OF ROOMS
150
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