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Pestana Sao Paulo

Traveler (323)
360
Panoramas (8)
Room & Suite (301)

About

#189 of 364 hotels in Sao Paulo
Location
Cleanliness
Service
Value
The Pestana São Paulo is located just steps from Avenida Paulista and very close to the famous Ibirapuera Park. Surrounded by beautiful tree-lined streets, with excellent options for gastronomy, leisure and business, the Pestana São Paulo is perfect for those seeking comfort and practicality. To relax further, guests can enjoy the sauna in the leisure area, and the cozy and relaxed Brahma Chopp Kiosk. The Cais da Ribeira Restaurant features modern cuisine with a wide variety of dishes. In addition to spacious apartments, contemporary decor, double-glazed windows, and a bath in all the rooms, Pestana São Paulo also offers free Wi-Fi. The receptionists are bilingual and are available 24 hours a day, with both room service and a messenger service available. The staff is trained to provide guests with personalised service.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Indoor pool
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Parking garage
Secured parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
Bottled water
Iron
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Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish, Portuguese

Location

Full view
Contact
Rua Tutoia 77 Jardim Paulista, Sao Paulo, State of Sao Paulo 04007-000 Brazil
Name/address in local language
Getting there
Congonhas Airport4 mi
Guarulhos Intl Airport14 mi
BrigadeiroSao Paulo Metro9 min
Trianon-MaspSao Paulo Metro13 min
See all nearby hotels
1,199Reviews
8Q+A
15Room tips
Traveler rating
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Popular mentions
Overall experience was good. Room was very good. Breakfast vety nice. We had to have diner at the bar because restaurant was not opened and eating at the bar was not a good experience: team not well trained, not a large option of food, very slow.
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Response from Venture63270084866, Manager at Pestana São Paulo
Responded Jun 15, 2019
Dear Guest, First of all we would like to thank you for choosing the Pestana São Paulo Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future. Yours Sincerely, Taianne Leony– General Manager
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I was surprised by the view of the room and Its comfort. The 7th floor in special has some graffiti paintings in the hallway that I think it brings some youthful air for the place. I definitely recommend this Hotel.
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Response from Venture63270084866, Manager at Pestana São Paulo
Responded Jun 15, 2019
Dear Guest, First of all we would like to thank you for choosing the Pestana São Paulo Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future. Yours Sincerely, Taianne Leony– General Manager
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The conditions on the furniture and bathroom are way beyond throuwing everything away... Bath tub with holes on the finishing paint, telephone cord broken, digital air conditioning with digital panel burnt so you can't see anything to control it, chair in the room for working bench terribly stained and sun burnt
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Response from Venture63270084866, Manager at Pestana São Paulo
Responded May 2, 2019
Dear Mr. Cláudio, Thank you for staying with us at the Pestana São Paulo Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. We are sorry to learn that you experienced certain inconveniences during your stay and We are very sorry to learn that your experience did not meet your expectations. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain most grateful for your understanding, and look forward to welcoming you back, and to offering you the service you expected to find. Yours Truly,
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Very well located, a few blocks away from Paulista Avenue and Brigadeiro metro station. Rooms have a beautiful view. Everyone was very friendly and the front desk was extremely helpful. Very clean and beautiful. The room had american type alternating current (AC) power outlets. Excelent Wifi. Excelent breakfast. Valet Parking is RS$33 per day (about $10 - $11)
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Response from Venture63270084866, Manager at Pestana São Paulo
Responded Apr 13, 2019
Dear Guest, First of all we would like to thank you for choosing the Pestana São Paulo Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future. Yours Sincerely, Taianne Leony– General Manager
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the rooms smell musty and old. the breakfast is sad and boring. the staff are lazy and themselves closest. definitely not recommended .. the pool was closed, the sauna in disarray for the second month. the spa is closed on Sunday. The massage was okay without boasting. The hotel bar closes at 10pm and i am really been sweet here in my recommendation...
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Response from Venture63270084866, Gestor at Pestana São Paulo
Responded Apr 10, 2019
Dear Guest , Thank you for staying with us at the Pestana São Paulo Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in the future. We hope that you will give us the pleasure of welcoming you back when you next visit São Paulo. Kind regards, the management
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PRICE RANGE
$64 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana sao paulo hotel sao paulo, pestana hotel sao paulo
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
198
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