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Tryp Sao Paulo Higienopolis Hotel

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#54 of 319 Hotels in Sao Paulo
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Tryp Sao Paulo Higienopolis Hotel
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731 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Brussels
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a pleasant well-located hotel with polite helpful staff. The breakfast is varied and abundant. The rooms are of a good size. However our stay was ruined by abominable interior mechanical noise problems. Despite three changes of room, noises precluding any possibility of sleep occurred again and again. Unless this problem is solved definitively (unlikely as it seems structural... More 

Helpful?
Thank ML-Brussels
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Hello ML-Brussels, How are you? Thank you so much to having time to write about TRYP Higienópolis hotel during your stay in São Paulo! We would like to thank you for your comments, that have been considered by our Quality System as an opportunity to improve our services. We hope to see you again in our Hotel. Best Regards, Daniela... More 

Calgary, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recommended by others, I wasn't disappointed. Great location, Paulista is walkable. Safe neighbourhood, quite on upper floors ( check to see if elevators are working). Breakfast is included and it is enough food for the entire day! It's not super Lux but great value for the price. Would go back. the Internet is slow, you can upgrade though. Electricity shuts... More 

Helpful?
Thank Ron M
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Hello Ron M, How are you? We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Thank you very much for taking the time to fill up the TripAdvisor website. It is very important for us to keep improving our quality of services.... More 

Düsseldorf
Level Contributor
123 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

The Tryp hotel is nice, very quitely locatie in the residential area of Hiegenopolis. Location is actually very convenient, close to the centre, close to Avenida Paulista but of course longer from the southern suburbs. Hiegenopolis shopping centre is Just a corner walking. The rooms are nice, quite large. Fitnessroom is decent, although outdated and the swimming pool is nice.... More 

Helpful?
Thank Peter T
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Peter T, We would like to thank you for choosing the Tryp Higienopolis Hotel! The satisfaction of all clients is our most goal and your opinion is essential to the continuous improvement as well as providing us valuable information to keep a high standard in quality assurance. It will be a great pleasure to share your feedback with our... More 

1 review
2 of 5 stars Reviewed June 15, 2016 via mobile

This is the second time I have been here. In this occasion: -the services have decayed: 1 hour to bring a dinner to the room, -don't attending claims from issues with the room: I called 3 times in 3 different days asking to change the boiler (because it wasn't working), and the only way was to leave the boiler at... More 

Helpful?
Thank Roberto S
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Roberto S, First of all, thank you for taking the time to give us your feedback. I would like to ask the most sincere apologies for not delivering a completely satisfying stay this time. We took your comments very seriously, and took measures to ensure that situations like those do not repeat once more in our establishment. I hope... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Nice hotel with great location. If you are not familiar with Sao Paulo, I would strongly recommend Tryp for its location. It's located in a safe neighbourhood - Higienopolis. Plenty of facilities within walking distance - pharmacy, coffee, restaurants and a good size mall. Short drive to the city centre and airport (without traffic). The room is huge. The only... More 

Helpful?
Thank Flavia C
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Flavia C, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Thank you very much for taking the time to fill up the TripAdvisor website. It is very important for us to keep improving our quality of services. If you have... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 28, 2016 via mobile

I stay in this hotel pretty often like 3 or 4 times or i use to stay no after this visit I sent some clothes to the laundry of the hotel , they lost a few pieces of my clothes which every time i called to complain the found another pair by the end they were still missin a pair... More 

Helpful?
1 Thank abraham k
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear abraham k, We would like to ask sincere apologies for what happened to the services provided during your stay. Soon after becoming aware of the problems, we gather the teams involved to ensure that these problems do not happen again so that, you always find the best in our hotel! We welcome your notes and look forward to welcoming... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2016

Very comfortable hotel with good facilities and well sized modern rooms. Service good. Good breakfasts. Location close to city centre in a safe area, close to a very large shopping mall within walking distance.

Helpful?
Thank Peter P
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Peter P, The satisfaction of all clients is our most goal and your opinion is essential to the continuous improvement as well as providing us valuable information to keep a high standard in quality assurance. It will be a great pleasure to share your feedback with our staff members! When you come back to São Paulo, please, come to... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 21, 2016

Our family stayed there in February for a In Law's wedding.. there were in our group almost 12 rooms. 8 had problems with the air conditioner that they never were able to fix. one of them had even a dripping from the AC unit. We allocated 35 minutes of waiting time to use the elevators. They were not fixed in... More 

Helpful?
Thank Abraham M
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Abraham M, First of all, thank you for taking the time to give us your feedback. I would like to ask the most sincere apologies for not delivering a completely satisfying stay this time. We took your comments very seriously, and took measures to ensure that situations like those do not repeat once more in our establishment. I hope... More 

Kuala Lumpur, Malaysia
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 17, 2016

This is a pretty good business hotel near one of the poshest malls in town, so the neighborhood feels detached from the rest of the city (or the world). The room was big and the bed was supremely comfy; the bathroom was a tad small, and the amenity kit was incomplete (no toothbrush), but overall everything was OK. Excellent breakfast... More 

Helpful?
Thank cutia
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear cutia, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Thank you very much for taking the time to fill up the TripAdvisor website. It is very important for us to keep improving our quality of services. If you have any... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2016 via mobile

The rooms are nice, bathroom was a little dated, the hotel areas are beautiful and the artwork of Juan Muzzi is great and placed throughout the lobby and restaurant, food was good and as always a bit on the expensive side... Highly recommended.

Helpful?
Thank ferro01
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear ferro01, We would like to thank you for choosing the Tryp Higienopolis Hotel! The satisfaction of all clients is our most goal and your opinion is essential to the continuous improvement as well as providing us valuable information to keep a high standard in quality assurance. It will be a great pleasure to share your feedback with our staff... More 

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Staying in Higienopolis

Neighborhood Profile
Higienopolis
Elegant, charming and filled with green spaces, Higienópolis is an upper-class residential neighborhood with great restaurants, interesting cultural institutions and fine shopping. Visit Buenos Aires Park, a dog-friendly and safe place to relax during the day. There you can get a feel for the local life, as it’s not a mainstream tourist destination. For dining, Vilaboim Square is a trendy place with tasty food and a nice bar environment for happy hour. Walk a few blocks and you’ll come to Higienópolis Shopping Mall, where luxury shops (and also some affordable stores) are a favorite distraction for locals.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Tryp Sao Paulo Higienopolis Hotel

Address: Rua Maranhao 371, Sao Paulo, State of Sao Paulo 02326-020, Brazil (Formerly Melia Confort Higienopolis)
Location: Brazil > State of Sao Paulo > Sao Paulo > Higienopolis
Price Range: $82 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tryp Sao Paulo Higienopolis Hotel 4*
Number of rooms: 252
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Also Known As:
Tryp Higienopolis Hotel Sao Paulo
Tryp Sao Paulo Higienopolis Hotel Brazil
Tryp Hotel Higienopolis
Hotel Style:
#7 Green Hotel in Sao Paulo
#29 Family Hotel in Sao Paulo
#30 Luxury Hotel in Sao Paulo
#40 Business Hotel in Sao Paulo
#54 Romantic Hotel in Sao Paulo
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