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Tryp Sao Paulo Higienopolis Hotel

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#51 of 322 Hotels in Sao Paulo
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Tryp Sao Paulo Higienopolis Hotel
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794 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Piracicaba, SP
Reviewed 2 weeks ago

This Hotel is very well located to visit all the principal attractions of the Paulista Avenue like the MASP as well as the central region of the city. Low prices and a very good restaurant for lunch or dinner.

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Helpful?
Thank Sergio Luiz R
Tel Aviv, Israel
Reviewed 4 weeks ago via mobile

Nice area, good hotel for the price, nice room very small bathroom. Good breakfast. It is definitely not a place to rest, the bed is very good but the noise is just too much. First day I woke up at 5am with a noise of a drilling machine. The same day I left on proposal the sign of "don't clean...

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Helpful?
Thank Nicky1818
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Nicky1818, First of all, thank you for taking the time to give us your feedback. I would like to ask the most sincere apologies for not delivering a completely satisfying stay this time. We took your comments very seriously, and took measures to ensure that situations like those do not repeat once more in our establishment. I hope to...

Japan
Reviewed October 17, 2016

This was our last stop of our 2 week vacation in Brazil, and it was definitely a great way to end our trip. As soon as we got to the hotel, we were able to feel relaxed and refreshed, as the room was super spacious with a great shower. Definitely the best water pressure (and temperature) of all the places...

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Helpful?
Thank travelgal681
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear travelgal681, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Thank you very much for taking the time to fill up the TripAdvisor website. It is very important for us to keep improving our quality of services. If you have any...

Santiago, Chile
Reviewed October 2, 2016

I was quite satisfied with the overall service of the hotel. The employees were very friendly. Good breakfast. But I was surprised at the advice to throw the dirty toilet paper in a bin instead of throwing in the toilet. It was disgusting. They admit that they have problems with the sewage pipes, probably not wide enough. Also they told...

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Helpful?
Thank Revtra0151
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Revtra0151, We would like to ask sincere apologies for what happened to the services provided during your stay. Soon after becoming aware of the problems, we gather the teams involved to ensure that these problems do not happen again so that, you always find the best in our hotel! We welcome your notes and look forward to welcoming you...

Brussels
Reviewed September 14, 2016

This is a pleasant well-located hotel with polite helpful staff. The breakfast is varied and abundant. The rooms are of a good size. However our stay was ruined by abominable interior mechanical noise problems. Despite three changes of room, noises precluding any possibility of sleep occurred again and again. Unless this problem is solved definitively (unlikely as it seems structural...

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Helpful?
Thank ML-Brussels
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Hello ML-Brussels, How are you? Thank you so much to having time to write about TRYP Higienópolis hotel during your stay in São Paulo! We would like to thank you for your comments, that have been considered by our Quality System as an opportunity to improve our services. We hope to see you again in our Hotel. Best Regards, Daniela...

Calgary, Canada
Reviewed September 12, 2016

Recommended by others, I wasn't disappointed. Great location, Paulista is walkable. Safe neighbourhood, quite on upper floors ( check to see if elevators are working). Breakfast is included and it is enough food for the entire day! It's not super Lux but great value for the price. Would go back. the Internet is slow, you can upgrade though. Electricity shuts...

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Helpful?
Thank Ron M
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Hello Ron M, How are you? We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Thank you very much for taking the time to fill up the TripAdvisor website. It is very important for us to keep improving our quality of services....

Düsseldorf
Reviewed July 19, 2016 via mobile

The Tryp hotel is nice, very quitely locatie in the residential area of Hiegenopolis. Location is actually very convenient, close to the centre, close to Avenida Paulista but of course longer from the southern suburbs. Hiegenopolis shopping centre is Just a corner walking. The rooms are nice, quite large. Fitnessroom is decent, although outdated and the swimming pool is nice....

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Helpful?
Thank Peter T
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Peter T, We would like to thank you for choosing the Tryp Higienopolis Hotel! The satisfaction of all clients is our most goal and your opinion is essential to the continuous improvement as well as providing us valuable information to keep a high standard in quality assurance. It will be a great pleasure to share your feedback with our...

Reviewed June 15, 2016 via mobile

This is the second time I have been here. In this occasion: -the services have decayed: 1 hour to bring a dinner to the room, -don't attending claims from issues with the room: I called 3 times in 3 different days asking to change the boiler (because it wasn't working), and the only way was to leave the boiler at...

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Helpful?
Thank Roberto S
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Roberto S, First of all, thank you for taking the time to give us your feedback. I would like to ask the most sincere apologies for not delivering a completely satisfying stay this time. We took your comments very seriously, and took measures to ensure that situations like those do not repeat once more in our establishment. I hope...

Reviewed May 30, 2016 via mobile

Nice hotel with great location. If you are not familiar with Sao Paulo, I would strongly recommend Tryp for its location. It's located in a safe neighbourhood - Higienopolis. Plenty of facilities within walking distance - pharmacy, coffee, restaurants and a good size mall. Short drive to the city centre and airport (without traffic). The room is huge. The only...

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Helpful?
Thank Flavia C
Daniela_TrypH, Chefe de Serviços at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear Flavia C, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Thank you very much for taking the time to fill up the TripAdvisor website. It is very important for us to keep improving our quality of services. If you have...

Reviewed May 28, 2016 via mobile

I stay in this hotel pretty often like 3 or 4 times or i use to stay no after this visit I sent some clothes to the laundry of the hotel , they lost a few pieces of my clothes which every time i called to complain the found another pair by the end they were still missin a pair...

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1Thank abraham k
Daniela_TrypH, Services Manager at Tryp Sao Paulo Higienopolis Hotel, responded to this review

Dear abraham k, We would like to ask sincere apologies for what happened to the services provided during your stay. Soon after becoming aware of the problems, we gather the teams involved to ensure that these problems do not happen again so that, you always find the best in our hotel! We welcome your notes and look forward to welcoming...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Higienopolis

Neighborhood Profile
Higienopolis
Elegant, charming and filled with green spaces, Higienópolis is an upper-class residential neighborhood with great restaurants, interesting cultural institutions and fine shopping. Visit Buenos Aires Park, a dog-friendly and safe place to relax during the day. There you can get a feel for the local life, as it’s not a mainstream tourist destination. For dining, Vilaboim Square is a trendy place with tasty food and a nice bar environment for happy hour. Walk a few blocks and you’ll come to Higienópolis Shopping Mall, where luxury shops (and also some affordable stores) are a favorite distraction for locals.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Tryp Sao Paulo Higienopolis Hotel

Address: Rua Maranhao 371, Sao Paulo, State of Sao Paulo 02326-020, Brazil (Formerly Melia Confort Higienopolis)
Location: Brazil > State of Sao Paulo > Sao Paulo > Higienopolis
Price Range: $76 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tryp Sao Paulo Higienopolis Hotel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Tryp Higienopolis Hotel Sao Paulo
Tryp Sao Paulo Higienopolis Hotel Brazil
Tryp Hotel Higienopolis
Hotel Style:
#8 Green Hotel in Sao Paulo
#29 Family Hotel in Sao Paulo
#30 Luxury Hotel in Sao Paulo
#40 Business Hotel in Sao Paulo
#54 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travelers have asked, with answers from Tryp Sao Paulo Higienopolis Hotel staff and other travelers.
1 question
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Bowling Green, Kentucky

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Questions? Get answers from Tryp Sao Paulo Higienopolis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have less noise. Accept pets.”
 of 5 bubbles sergioluizr503, 2 weeks ago | Read review
“In a quiet side street so no need to find a room away from a busy road.”
 of 5 bubbles S3242LWpeterp, Apr 25, 2016 | Read review
“make sure they have working elevators”
 of 5 bubbles 793abrahamm, Apr 21, 2016 | Read review
“Corner suites are large and sunny"”
 of 5 bubbles leonc610, Mar 28, 2016 | Read review
“Elevators are slow”
 of 5 bubbles CBassG, Oct 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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