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Rua Oscar Freire 384, Sao Paulo, State of Sao Paulo 01426-000 Brazil
4 people are viewing this hotel
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Traveler (338)
Room & Suite (331)
Dining (117)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 491 in Sao Paulo
Location
4.8
Cleanliness
4.8
Service
4.9
Value
4.2
Travelers' Choice
Emiliano is Brazil’s finest example of world class luxury hospitality. The hotel introduced a unique and exclusive luxury experience to São Paulo, the world’s fifth-largest city, which has confirmed its place as the artistic and cultural capital of South America. Emiliano is located in the charming Jardins neighborhood, on Brazil’s most fashionable shopping Street: Oscar Freire. Oscar Freire represents to São Paulo what Rodeo Drive is to Los Angeles or Rue due Faubourg Saint-Honoré is to Paris, and is surrounded by upscale boutiques, art galleries, fine restaurants, cafés and headquarters of major corporations.Emiliano has set the pace in redefining luxury accommodation in São Paulo and has become a luxury icon since our opening in June 2001. Our guests experience authentic and modern Brazilian sophistication through our contemporary ambience, refined cuisine and singularly warm service.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English, French, Spanish, German and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
238Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
639Reviews7Q+A22Room tips
Traveler rating
  • 536
  • 77
  • 17
  • 8
  • 2
Time of year
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MoMon72 wrote a review Apr 2022
Toronto, Canada30 contributions19 helpful votes
We are regular travellers to Brazil and we always spend a few days in São Paulo en route to our final destination. Normally in São Paulo we stay in Jardims and have used another high end hotel in the past. This time we decided to stay at the Emiliano both at the start and end of trip. First stay: We had arrived in SP and upon arrival, my spouse received some bad news regarding a death in the family. I had mentioned this to the front desk - just to give them a heads up. Within minutes, we were taken to our room. Shortly thereafter, a bouquet of roses arrived for my wife with a very thoughtful handwritten note from the manager. Very classy touch. We were only there for one night but the staff made everything special for us. We just checked in yesterday and once again, the professionalism and high standard of service was simply incredible. A special shoutout to Derek - who is one of the most attentive and his commitment to service was simply outstanding. A true professional in his field. All the staff have been incredible on this stay. Since we are going to be in SP for at least 5-6 times a year, we are going to make the Emiliano our new temporary home. Other things to note: The rooms are great. If you don't feel like going out, the room service menu is not only diverse, but the food is really good. Location - cannot be beat. Right in the heart of Jardims on Oscar Freire. Very safe area with great restaurants. Our new home in São Paulo!!
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Date of stay: April 2022
Value
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1 Helpful vote
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krista wrote a review Mar 2022
Huntington Beach, California1 contribution
This is our first trip to Brazil and we arrived in São Paulo for a 4 day stay before traveling on to Rio. American Express recommended this hotel. Upon arriving at the airport at 9:00 AM the hotel car that was supposed to pick us up was nowhere in sight so we had to take a cab ( it’s OK they were very apologetic and gave us free transport back to airport on our way to Rio) Once we got the hotel the service was excellent and we were taken to our room right away, early check in was no problem . The one bedroom was quite spacious if not a little dated, and the bathroom was on the small side with one sink but other than that very comfortable. The concierge staff were wonderful and gave us phenomenal recommendations and helped us with directions! Shout out to Evelyn and Pierro! There were only 3 issues with our stay 1- I hate to say this but the restaurant is NOT good at all. We had room service twice and had lunch and breakfast downstairs and each time was a real disappointment. The menu is limited and what you can order is not tasty and usually cold. They really need to overhaul that kitchen and spice up the menu. 2 Two tiny slow elevators for 20 + floors? Sometimes it took 10-15 minutes to get an elevator 3. Spa was meh. I had a $50 credit from AmEx or would have skipped it. The massage was just OK and it’s very limited in services. Otherwise I loved the staff and location and would stay there again!
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Date of stay: March 2022Trip type: Traveled
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Leonid Z wrote a review Jan 2022
34 contributions53 helpful votes
We stayed in Emiliano in pre-pandemic times and considered it a perfect hotel for a city stay. Just for the sake of it, if I want to think what else to wish them to do for the rooms and from the point of view of service and I can’t figure it out. And it isn’t easy to get me to say something like this. So, this time when we had to spend less than 24 hours in Sao Paulo and even landing in GRU after midnight we decided to spend about 1 hour to get to Emiliano and 1 hour back next day rather than staying in any of the hotels close to the airport. Their rooms and service are worth it and we were sure we will have a good rest before hitting the road again. We were wrong about the rest. After usual check-in procedures were finished, the receptionist suddenly told us: “yes, and one more thing: tomorrow from 11:00 a.m. there will be noise, we are renovating the spa”. It didn’t promise anything good, but, OK, there are different types of noise and there was nothing we could do standing in front of Emiliano reception at nearly 02:00 a.m. anyhow. Exactly at 11:00 a.m. next morning mayhem started. Not just some noise. It was breaking the walls with the whole building shaking. Not possible not only to sleep, work (and I do need to do some work on a computer every morning), impossible to stay in a room. Forget about further resting (and we had a couple more hours). Of course, every hotel needs regular renovations to keep up its level. But if you are planning works of this magnitude – choose a low season time, close down for couple of weeks, give you employees their vacations and break your walls as much as you wish. Or at least have enough decency to put information about works pending or going on your site. This is what hotels respecting their guests and themselves normally do. And then everyone can make their own decision. The schedule of works going on in Emiliano are from 11:00 to 17:00. If someone knows that he/she will not be in the hotel during these hours – of course, they will book regardless, since the works will have no affect on them. While if someone else, like us, is planning to be spending some daytime in the hotel and they need to be in Sao Paulo exactly at a time coinciding with the works – they can just book another hotel for this stay. No hard feelings. We paid USD 400+ for a Deluxe room, not even for a Suite (Emiliano is far from being cheap, but before it was worth it), we were looking forward and were planning to unwind in between not the easiest of flights and what did we get? Just for the sake of justice on the day we stayed there I visited Emiliano’s site to make sure there is no announcement of these works that I missed. There was not. Only lengthy promises to take care of all details of anyone’s stay. Right.
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Date of stay: January 2022
1 Helpful vote
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Greg M wrote a review Oct 2021
Orange County, California53 contributions55 helpful votes
We were in town for a few days and we can't say enough incredible things about this property. Location was right in the middle of Jardins, walking distance to some of the best restaurants and shopping. They upgraded us into a suite that has to be one of the best designed and most comfortable spaces I've ever had in a hotel. The staff was different level good... really, everyone at this hotel went above and beyond to help us and take care of our requests. We are starting to do more business in SP and this will be my go-to every trip. Thank you to the incredible team at Emiliano SP!
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Date of stay: October 2021
Rooms
Cleanliness
Service
Trip type: Traveled
1 Helpful vote
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Dani G wrote a review Jul 2021
Miami Beach, Florida13 contributions22 helpful votes
Not my first visit to this small, luxurious and perfectly located 'home away from home'. But it never disappoints! Never ceases to impress me when you arrive from a transcontinental flight and are greeted by your name by the valet team, or when you go for breakfast and the service, table and food are impeccable, and your room can hold a cocktail party from your closes 15 friends! Speaking of rooms, these are superbly sophisticated spaces that rival any contemporary home in Rome or Paris!
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Date of stay: July 2021
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Room Tip: The spa and in-room bath products are a must to bring back home - scents are inspired by...
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3 Helpful votes
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JAFF-MiamiBeach wrote a review Jun 2021
Miami Beach, Florida143 contributions76 helpful votes
I'm a frequent traveler to SP for business and usually stay at the competitor Fasano. This time I decided to try Emiliano. Overall, the stay was as expected. The highlights I would say are friendly and professional staff, and the nice breakfast. The biggest two disappointments are the slow elevators. There are only two elevators for 20 floors and both staff and guests use these two so heavy traffic most of the time. The other negative is that the default water they serve at the cafe is Evian which they charge BRL 28 per small plastic bottle versus a Brazilian water which you need to specify and they charge BRL 9. I find that cheeky if not outright dishonest. Additionally, in this day of global footprint awareness, serving as the default a French spring water when Brazil is the source of 80% of the planet's freshwater strikes me as out of touch with reality. Comment to management: change this policy and make the default the Brazilian less expensive water. You will earn a few carbon credits.
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Date of stay: June 2021
Value
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Trip type: Traveled
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Sepehr Tarverdian wrote a review Jan 2021
5 contributions4 helpful votes
We just stayed at Emeliano in Sao paulo, almost no one speaks english, its a small hotel with no pool and the staff is not helpful nor friendly. Never again! The lobby is too dark and rooms very small with a small hallway.
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Date of stay: January 2021Trip type: Traveled
2 Helpful votes
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Response from Hotel Emiliano, Gerente geral at Emiliano Hotel
Responded Jan 11, 2021
Dear Mr. Tarverdian, We are very sorry to hear that we could not meet your expectations during your stay. Our team is always committed to fulfill the needs of our guests and they will be reoriented regarding your comments. At the front desk all of the staff speaks English, including the butlers, bellboys and supervisors. Unfortunately due to the pandemic, our services have been restricted somehow therefore we apologize for any inconvenience. Once again we appreciate your comments and are at your disposal. Best regards
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Henrique Gomes wrote a review Oct 2020
Belo Horizonte, MG6 contributions11 helpful votes
Emiliano is very well known hotel in Sao Paulo due to its location, food and it was by its service. I emphatic write “it was” due to a very awful situation there. I was celebrating my wedding anniversary on the hotel, and to make sure it turns into a memorable moment I was changing emails almost everyday for 2 weeks long, before my arrival, with the concierge team of the hotel. Well, did I receive at least a happy anniversary by anyone of the hotel during all my 2 nights long? NO! Did I receive any courtesy due to the moment? NO! Did I try during the stay to make someone corrects that? YES. But it seems everything they want to make is profit! Profits on upselling a better suite. Profits by everything you want to decorate the room. Profits even at coffee capsule, which I have never seem anywhere outside Brazil in 5 stars hotel. It is sad to write that because I knew the owner of Emiliano Rio and Sao Paulo, who sadly has passed away some years ago. And what I could notice on this last stay is a mediocre service, where you are not well served and where you have an old building with just two elevators for guests and staff what makes 10 minutes’ wait for taking it and going to breakfast a normal situation. I am sorry Emiliano to write that, because I was really fond of the hotel, but since we are not welcome properly anymore, things have to move on. I would suggest you to take care going to Emiliano for Celebrate anything or enjoy a Leisure Trip. Unhappily the hotel is not the same as it was in the near past.
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Date of stay: October 2020Trip type: Traveled
3 Helpful votes
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Alejandro Z wrote a review Sep 2020
Miami, Florida1883 contributions428 helpful votes
This is a great hotel. Very nice rooms. Great service and food. In an excellent location. Sincerely recommend it to anyone coming to São Paulo. Rooms are up to date and they all have an apple TV. One of my favorites
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Date of stay: September 2020Trip type: Traveled
2 Helpful votes
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a1_hotel_rater wrote a review Jan 2020
UK99 contributions133 helpful votes
This is a truly wonderful hotel, and in the most part that is due to the really excellent staff. On arrival at the hotel, we arrived before the check in time, and our room wasn't available straight away (as we expected as we arrived so early), but the hotel didn't just leave us sitting in the lobby they offered us some refreshments in the hotel restaurant - after a long flight this was so very thoughtful and was very much appreciated. It also enabled for some time to pass and for us to relax, in what seemed like no time at all they then came to tell us that our room was ready. This hotel is certainly at the premium end of the range of hotels available in Sao Paulo, but it is worth every penny. The location is fabulous in Jardins, surrounded by a lovely shopping area and many excellent restaurants. Our room looked over the spa terrace, and our rooms was large and beautifully furnished. Finally I must again mention the staff, they were friendly and made you feel very welcome, as well as making you feel that if you needed anything - they would make it happen. This is a lovely hotel, but what makes it great are the staff.
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Date of stay: November 2019
Value
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3 Helpful votes
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Response from Hotel_Emiliano, Gerente geral at Emiliano Hotel
Responded Feb 13, 2020
Dear Guest, Thank you very much for your kind feedback and specially about our Team. It’s very rewarding to know that we have reached your expectations during your stay. We look forward to welcoming you back to the Emiliano on your next visit to São Paulo. Sincerely, Helena Albiero Director of Operations
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PRICE RANGE
$387 - $553 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emiliano hotel sao paulo, emiliano sao paulo
LOCATION
BrazilState of Sao PauloSao PauloJardins / Pinheiros
NUMBER OF ROOMS
57
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Frequently Asked Questions about Emiliano Hotel
Which popular attractions are close to Emiliano Hotel?
Nearby attractions include Jardins District (0.2 miles), Chocolat du Jour (0.2 miles), and Livraria da Vila (0.3 miles).
What are some of the property amenities at Emiliano Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Emiliano Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emiliano Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Emiliano Hotel?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Emiliano Hotel?
Conveniently located restaurants include Vasto Haddock Lobo Jardins, Coco Bambu Haddock Lobo Jardins, and Bistrot De Paris.
Are there opportunities to exercise at Emiliano Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Emiliano Hotel have airport transportation?
Yes, Emiliano Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emiliano Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Emiliano Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Emiliano Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.