Hotel Fasano Sao Paulo
719 reviews
#7 of 437 Hotels in Sao Paulo
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Rua Vitorio Fasano 88 Jardins, Sao Paulo, State of Sao Paulo 01414-020 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$272
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Full view
View all photos (673)673
Room & Suite (253)
Dining (74)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Fasano São Paulo
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 437 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travelers' Choice
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Kids club
Airport transportation
Parking
Paid wifi
Hot tub
Rooftop pool
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, Spanish, Portuguese
Location
Full view
94Great for walkers
Grade: 94 out of 100
197Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
Rua Vitorio Fasano 88 Jardins, Sao Paulo, State of Sao Paulo 01414-020 Brazil
Name/address in local language
Getting there
ClínicasSao Paulo Metro15 min
ConsolaçãoSao Paulo Metro16 min
719Reviews7Q+A23Room tips
Reviews
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Popular mentions
Stayed for 4 nights for business and absolutely loved it! Great location in SP- safe and fun neighborhood. The hotel itself is spectacular. The rooms were so awesome and well appointed. The service was great and restaurants perfect.
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Date of stay: January 2020Trip type: Traveled on business
2 Helpful votes
Helpful
Service from check in to check out was impeccable. Our Deluxe Room was spacious, perfectly appointed, beautifully furnished / decorated and comfortable. Good lobby bar (perfect gin martini). Baretto great fun (live music) and great drinks into the early hours. Breakfast served on 1st floor terrace excellent. The hotel is well located, surrounded by lovely shops, bars, restaurants, and for exploring Sâo Paulo - metro a short walk away, uber and taxi easily available and reasonably priced. I loved São Paulo and would love to return. If I do I will be staying here.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: The Deluxe Rooms are larger.
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3 Helpful votes
Helpful
Response from Rafael Candido, Gerente geral at Hotel Fasano São Paulo
Responded Mar 10, 2020
Dear Mr. Gwydion, On behalf of our entire team, we thank you for taking the time to write this wonderful review about Hotel Fasano São Paulo. It is always a satisfaction to receive our guest's appreciation. We look forward to welcoming you back to the Fasano on your next visit to São Paulo. Kindest regards, Rafael Candido Operations Manager
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Fasano I work for a fortune 500 company and am often sent to inspect and conduct unpublished performance reviews (for internal use only) at the hotels my company offers exclusive benefits to for our clients. This is the first review I have published outside of my contract work, as I feel other travelers and not just my company should be aware of the experience I had. I was recently sent to São Paulo to follow up on four hotels we conduct business with. Of all four hotels I will be visiting, I was most excited to visit the Fasano. Even though I only spent one night here, I was beyond disappointed with the overall service and amenities the hotel advertises it specializes in. May it be known this review is not the same as the undisclosed review I completed for my company, as per my contract work, those reviews are strictly confidential. One perk the hotel failed to follow through on, though is rather unimportant for myself as I was only staying one night is offered is room upgrades upon availability; the hotel stated there was no availability for upgrades (though upon inspecting the hotel’s website for the same night, a room that was within the prescribed 1-category room upgrade was indeed available). It should also be noted that I booked a car transfer service through the hotel for 1575 brazilian real in a Mercedes C class from the airport (GRU). Though I knew beforehand this was an absurd price as my company also has contracted drivers in armored mercedes vehicles for roughly 600 brazilian reals, I figured this would be an important aspect in my review for the concierge services review section of my inspection. Given the price, I expected for the entire pickup experience to be completely seamless. None of this happened and after a roughly 20 minute wait in the summer heat, my car arrived—although to my surprise, it was not the car I had ordered or requested from the concierge I had email correspondence with, Georgia. The hotel, which I presume thought I would be an unwittingly confused tourist, tried to assure me after I followed up with my displeasure that it was in fact an upgrade; given my experience traveling for a living, I know when something is an upgrade and this was in fact a downgrade to a BMW 3 series (completely unacceptable). Furthermore the fitness and spa area is rather dated, though I enjoyed the treatment I received, given it was almost free as I received spa credit upon arrival. I will follow up with this review, following my stays at three other hotels and their experience relative to this stay in São Paulo. …
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Date of stay: January 2020Trip type: Traveled solo
4 Helpful votes
Helpful
Response from Rafael Candido, Gerente geral at Hotel Fasano São Paulo
Responded Mar 10, 2020
Dear Guest, Thank you very much for taking the time to share your experience at the Hotel Fasano Sao Paulo. Constructive comments and feedback are always the best way to overcome our guests’ expectations. We hope that you will give us the opportunity to serve you better in the future. Kindest regards, Rafael Candido Operations Manager
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Stayed here on a business trip. Warm welcome and very helpful front staff. Room was huge and pristine. Nice touches such as fruit basket and truffle chocolates were very welcomed after a long flight.. I hope to visit again soon.
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Date of stay: January 2020Trip type: Traveled on business
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from QualidadeF, Gerente at Hotel Fasano São Paulo
Responded Jan 16, 2020
Dear guest, On behalf of our entire team, we thank you for taking your time to write this wonderful review about Hotel Fasano São Paulo. It is always a satisfaction to receive our guest's appreciation. We look forward to welcoming you back to the Fasano on your next visit to São Paulo. Kind regards, Rafael Candido Manager Hotel Hotel Fasano São Paulo
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5 stars, amazing stay with amazing staffs, had a problem with the wifi and the tv at night and one of the butlers andressa came and helped me with extremely extremely polite and understanding,she was very nice and likeable, just like everyone in the hotel.
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Date of stay: January 2020Trip type: Traveled on business
Value
Location
Service
2 Helpful votes
Helpful
Response from QualidadeF, Gerente at Hotel Fasano São Paulo
Responded Jan 16, 2020
Dear Ms. Michaell, On behalf of our entire team, we thank you for taking your time to write this wonderful review about Hotel Fasano São Paulo. It is always a satisfaction to receive our guest's appreciation. We look forward to welcoming you back to the Fasano on your next visit to São Paulo. Kind regards, Rafael Candido Gerente de Hotel Hotel Fasano São Paulo
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PRICE RANGE
$256 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fasano hotel sao paulo, fasano sao paulo
LOCATION
BrazilState of Sao PauloSao PauloJardins / Pinheiros
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Hotel Fasano São Paulo
Which popular attractions are close to Hotel Fasano São Paulo?
Nearby attractions include Jardins District (0.2 miles), Rua Oscar Freire Shopping Street (0.1 miles), and Chocolat du Jour (0.2 miles).
What are some of the property amenities at Hotel Fasano São Paulo?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Fasano São Paulo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Fasano São Paulo?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Fasano São Paulo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Fasano São Paulo?
Conveniently located restaurants include Adega Santiago Melo Alves, Bistrot De Paris, and JAM Jardins.
Are there opportunities to exercise at Hotel Fasano São Paulo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Fasano São Paulo have an airport shuttle?
Yes, Hotel Fasano São Paulo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Fasano São Paulo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Fasano São Paulo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Fasano São Paulo?
The staff speaks multiple languages, including English, Spanish, and Portuguese.