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Mercure Sao Paulo Funchal

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Mercure Sao Paulo Funchal
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345 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Hornchurch
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

This is a family owned restaurant offering good food at a reasonable price, the staff are attentive and vety pleasant you are always made welcome. If you phone through to book they will arrange to come to your hotel and pick you up which is a big plus! Give it a try you won't be disappointed

Helpful?
Thank Ray D
Henrique P, Gerente geral at Mercure Sao Paulo Funchal, responded to this review

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Henrique Pena Mercure SP Funchal More 

Vila Velha, Brazil
1 review
4 of 5 stars Reviewed April 18, 2016

The hotel and the service are very good. The location is amazing. My only deception was the gym, very very poor equipment, and very small space. Anyway I recommend to any person in a business or leisure travel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank CelioUCR
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 17, 2016

In Overall everything was very good. I really liked the location, next to places I need to go. The staff did good in advising me about near restaurant places. The room was perfectly clean, however all the building need some restoration, it looks pretty old for a Accor hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Fabricio K
Henrique P, General Manager at Mercure Sao Paulo Funchal, responded to this review

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Henrique Pena Mercure SP Funchal More 

Sao Paulo, SP
Level Contributor
82 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 14, 2016

This location is passing through a renovation that hopefully will give fresh air to it. If the pictures on the ads are for real, it will be a very contemporary option in the neighborhood. Nowadays is really old fashioned, but still charming. It intends to give to the patrons a classical environment with old furniture and quite small room. Bathroom... More 

Helpful?
Thank SilvioT
Rome, Italy
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 7, 2015 via mobile

Business hotel without english is impossible. The communication was difficult for the whole week. Neither basic words. The hotel is clean, a little bit old style but in the average Ok. The fountain with the pool is very noisy during the night. Good option if your office is close by. Otherwise you can find something better at this price.

Helpful?
Thank Sara R
Henrique P, General Manager at Mercure Sao Paulo Funchal, responded to this review
Google Translation

Gostaria de informar que alguns dos nossos apartamentos estão sendo reformados e modernizados. Em breve você descobrirá um novo Mercure.... More 

Travelers are raving about these Sao Paulo hotels

New York City, New York
Level Contributor
5 reviews
2 of 5 stars Reviewed July 28, 2015

The layout of the hotel room was actually quite efficient but that's about where it ends. The decor and furnishings were old, though they arecurrently in the process of renovating. The bedding was also old and my extra blanket was actually stained. I wasn't confident that it had actually been washed. Ever. The location is great during the weekdays. Taxi... More 

Helpful?
Thank IM_KP
Jussara M, Gerente at Mercure Sao Paulo Funchal, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Kolkata
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 16, 2015

My room was ok with simple amenities. But, English speaking staff are needed as I was attending a Rotary International Convention and except one staff, there were none English speaking staff which was a bother. Breakfast was a limited choice and service were slow if asked for a made to order egg. More or less same kind of breakfast and... More 

Helpful?
Thank Madhumita B
Jussara M, Gerente at Mercure Sao Paulo Funchal, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Rio de Janeiro, RJ
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 9, 2015

Good - location near to the luxurious mall JK iguatemi as well as the famous Eataly restaurant. taxi stand is just walking distance. Early check in as early as 1100 hrs. Room is spacious. Various restaurants around the corner. Staff are helpful. Near to the CGH airport. Not so good - Metro station is far away. Climbing needed to enter... More 

Helpful?
Thank leostud
Jussara M, Gerente at Mercure Sao Paulo Funchal, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.... More 

Rio de Janeiro, RJ
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed May 14, 2015 via mobile

I chose this hotel relying on the MERCURE mark, but it was a HUGE HUGE mistake. The hotel was built in the late 70's or early 80's and the rooms - although clean and well kept - look exactly as they were on the opening night. It is like staying at an old aunt`s place - only that the aunt... More 

Helpful?
1 Thank Alvar0_l0
Erica M, Gerente at Mercure Sao Paulo Funchal, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Miami, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 9, 2015

I was not expecting an outstanding experience, as this is a reasonably priced hotel, but I must say this was disappointing. Room was ok and clean but extremely noisy at night due to construction works performed just in front of the hotel. Staff is courteous but not really helpful; they do not seem to care much about your needs. They... More 

Helpful?
1 Thank jerome p
Erica M, Gerente at Mercure Sao Paulo Funchal, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Mercure Sao Paulo Funchal has 78 apartments and leisure area with pool, fitness center, sauna and the restaurant Familia Castro. The hotel is located in Vila Olimpia neighborhood of which is one of the main commercial and financial centers of the City of São Paulo. The region is home to major companies and shopping malls JK Iguatemi and Vila Olimpia. In addition to the financial and commercial importance the neighborhood has several leisure options among them the people's park, several renowned restaurants and a bustling nightlife. ... more   less 

Additional Information about Mercure Sao Paulo Funchal

Address: Rua Funchal 111 | Vila Olimpia, Sao Paulo, State of Sao Paulo 04551-060, Brazil (Formerly Mercure Apartments Sao Paulo The Must)
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $64 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Funchal 3.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Mercure Sao Paulo Funchal Brazil
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