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Mercure Sao Paulo Pinheiros Hotel

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Mercure Sao Paulo Pinheiros Hotel
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866 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Reviewed 5 days ago NEWvia mobile

The staff was very helpful at the front desk and in the Resturant. It's a pleasant hotel with all of the basics. The food in the resturant is adequate, not bland, but not a lot of flavor either. When getting acquainted with a new country sometimes it's good to ease into eating more authentic local foods :-) The room was...

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Helpful?
Thank Aisha W
Edinburgh, Scotland, United Kingdom
Reviewed 3 weeks ago

This hotel has a lot going for it: good location, largely excellent service, good facilities, pleasant rooms. I especially liked my room - high on the 14th floor with a breathtaking view over the city. It was divided in two: adequately sized bedroom and sitting room with kitchen alcove equipped with a microwave. It's got a very nice pool, good...

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Thank Jo C
Reviewed 3 weeks ago

Well laid out room and sitting area, clever tv that rotates between the 2. sufficient lighting. good shower. Stayed for 3 nights - every day the room key stopped working and had to replace - slow lifts, slow reception, wasted 10 minutes each day. Bed not comfortable and pillows flat. plumbing terrible - sink, toilet, shower - don't do what...

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Thank Howard L K
Tres Lagoas, MS
Reviewed October 31, 2016

very good service and reception, I used points to schedule and everything was fine. I used to use an agency for the reservation,however I did everything by APP accor and it was very easy and helpful. I recommend the services.

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Thank lucianab820
Sorocaba, Brazil
Reviewed October 26, 2016

Good location in Pinheiros with many restaurants nearby. Parking car at the building. There is mini kitchen in the room, but no napkin. WiFi is slow. Only one bedside table. Amenities were refilled everyday.

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Helpful?
Thank ClaudioSorocaba
Montreal
Reviewed October 8, 2016

Front desk staff try to be h elpful. Speak English very well. There are a few issues with this hotel: 1. Not enough hot water in the morning; only lukewarm at peak hours in the morning. 2. No irons in the room. When I asked for one, they brought an iron and a board and I was only allowed to...

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Helpful?
Thank Whatsupdoc525
Management response:

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Quito, Pichincha, Ecuador
Reviewed October 4, 2016 via mobile

Yes, the title is right. My husband and I lived at the Mercure Pinheiros for a month... so, there's much to be said. First off, it is very well located. The area is very safe surrounded by supermarkets, restaurants, bars and other services. Also, it's a relatively quiet neighborhood and very close to a handy bus stop and just a...

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Helpful?
Thank e125angel
Management response:

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed September 25, 2016 via mobile

Super friendly staff, located at a a nice and safe area. Great for work and also for families in weekends. Close to Rua Oscar Freire, with a broad selection of restaurants, cafes and bistros to try Sao Paolo food scene...

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Helpful?
Thank Javier C
Management response:

Dear Mr. Javier, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patrícia Mendes Quality - Mercure SP Pinheiros

Rio de Janeiro
Reviewed September 17, 2016

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Thank paulojungercarvalho
Management response:

Athens, Greece
Reviewed July 30, 2016

Very good quality for the price paid (small apartment style twin room) . Extremely caring and helpful hotel staff. Excellent breakfast buffet with a large variety. Near bus transport, a 20-min walk to the metro.

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Helpful?
Thank Ioannis L
Management response:

Dear Ioannis, Thank you for your kind words. We are glad that you enjoyed the Mercure São Paulo Pinheiros. We hope to see you soon. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros

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Staying in Pinheiros

Neighborhood Profile
Pinheiros
Exploring Pinheiros, a neighborhood known for cozy restaurants and cafes, you will notice a youthful energy. Several cultural centers and institutes surround the area and even its main church, Calvário, hosts a traditional Brazilian “Festa Junina” - a celebration with traditional music, dance, and food during the months of June and July. On the weekends, residents gather at Benedito Calixto Square, a loud and crowded area where people enjoy live music drinks alongside the antiquities fair.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Sao Paulo Pinheiros hotel is well located, close to Avenida Paulista, Rua Oscar Freire and the Vila Madalena district with its famous Batman Alley. Also close to Hospital das Clinicas and Reboucas convention center. The hotel features refurbished rooms with a modern and functional design offering wonderful views of Sao Paulo. A hotel offering a complete range of services, such as restaurant, WIFI, parking, bar, fitness center, sauna and a charming pool. Extensive events space. ... more   less 

Additional Information about Mercure Sao Paulo Pinheiros Hotel

Address: Rua Capote Valente 500 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-001, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Price Range: $55 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Pinheiros Hotel 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Accor Sao Paulo
Hotel Style:
#65 Romantic Hotel in Sao Paulo
#81 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Sao Paulo Pinheiros Hotel staff and other travelers.
2 questions
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Questions? Get answers from Mercure Sao Paulo Pinheiros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floors have fantastic viewa”
 of 5 bubbles 586joc, 3 weeks ago | Read review
“Choose a room as high up as you can.”
 of 5 bubbles 172dib, Mar 29, 2016 | Read review
“20th floor”
 of 5 bubbles Proly, Feb 17, 2016 | Read review
“be lucky. The infrastructure is dubious.”
 of 5 bubbles rtln, Nov 11, 2015 | Read review
“Its a high rise city so a room as high as possible is worth it for the views”
 of 5 bubbles Bignick263, Sep 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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