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Mercure Sao Paulo Alamedas

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1,003 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Sao Paulo Alamedas
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Showing 140: English reviews
1 review
4 of 5 stars Reviewed November 23, 2015

It's a good hotel. It's located near Avenida Paulista, with very options of restaurants, shops, tourist agencies and banks. The room is good, the bed is not so confortable because, but you can sleep. The bathroom has a reduced space, you feel pressed and the washstand is very small. The staff was attentive and the check in an check out... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Edesio O
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 16, 2015

The hotel's check in time is 12 noon. We got there around 9am and was told by the gentleman at the front desk that we should come back at noon. The room would be ready by then. Not a problem. We came back at exactly noon and the same person told us it would take at least another 40 minutes... More 

Helpful?
Thank Mayi99
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 10, 2015 via mobile

As from 31st August the reception has been demolished and now is under construction. So you enter the hotel trough a bypass which includes a temporary reception. According to sign in elevator the new reception is going to look modern but it doesn't state when work is going to be finished Great change for an old fashion reception

Helpful?
Thank Gustavo E
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Thank you for us dedicated their time to write us about your stay at Mercure Sao Paulo Alamedas. We regret that the provision of service has not been up to their expectations, because please accept our sincere apologies. Again, we appreciate your comments and hope to regain your confidence a future stay. More 

Rio de Janeiro, RJ
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 8, 2015 via mobile

Accor, more attention in this hotel! Air conditioning isn't working (room 135) and six door closet in a hotel room? Why? Everything is very old to hotel near main avenue in São Paulo. Otherwise, team in lobby works very well and room clean too.

Helpful?
1 Thank FlavioAmbrosio
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Thank you for dedicating your time to write us about your stay at Mercure Sao Paulo Alamedas. We regret that the service has not been up to your expectations, and please accept our sincere apologies. We take this opportunity to inform that the Superior and Privilege rooms are fully renovated. The remaining rooms (Standard) will also soon be renovated. Again,... More 

Belo Horizonte, Brasil
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 1, 2015

The hotel has an old reception desk, but some rooms are new. It's comfortable, nothing fancy. Good bath in a small bathroom, they need to renew the towels though. There's a good closet, a mini bar, a desk and a flat tv with cable. They serve a good breakfast with fruits, breads, scrambled eggs, sausage, yogurt, regular coffee, juices and... More 

Helpful?
Thank Tetecarneiro
Livia A, Manager at Mercure Sao Paulo Alamedas, responded to this review

We welcome your comments following your stay at the Mercure Sao Paulo Alamedas. Mercure hotels always want to provide the best service quality in their stays; By consequent, your feedback is important to us. We assure you that the necessary measures to improve the quality of the services mentioned in that will be taken. We informr hat the hotel lobby... More 

Medellin, Colombia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 19, 2015

Location is just blocks away of Av Paulista. A lot of activities. Just on the corner is a grocery store, then you can take advantage of the kitchenette on the apartment. You have a fridge, a microwave, and a sink, not a stove. You have dishes, cups and glasses. Of you are not into cooking downstairs is a full buffet... More 

Helpful?
Thank josefflo
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

We welcome your comments about your stay at Mercure Sao Paulo Alamedas. It was pleased to receive their congratulations. We will certainly share your comments with the entire team. Thanks again for sharing your experience and hope that your upcoming stay as enjoyable as the last. More 

Paris, France
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 26, 2015

had the upgraded room and the experience was quite poor. despite some room refresh, the hotel seems old and tired. reception is small as you certainly feel like spending a lot of time in the hotel. the hotel is very close to a big construction site and windows have holes for air circulation. you can imagine as noisy this is.... More 

Helpful?
Thank An D
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Aschaffenburg, Germany
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 9, 2015

It was my first time in Sao Paulo city and we booked with a private person a 3 months stay in apartment in Mercure Alamedas. This hotel is excellent for a Mercure! It deserve a 4 star rating not a 3 star. Breakfast excellent, everything what you wish from a good start in your day to eat. Staff excellent and... More 

Helpful?
Thank Globetraveller2014
Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

We welcome your comments about your stay at Mercure Sao Paulo Alamedas. It was pleased to receive their congratulations. We will certainly share your comments with the entire team and take into consideration the comments to improve our services. Thanks again for sharing your experience and hope that your upcoming stay is as enjoyable as the last. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Jardins

Neighborhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighborhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighborhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Sao Paulo Alamedas has 90 rooms and is located in the neighborhood of Jardins, one of the most elegant of Sao Paulo, close to Oscar Freire Street, which houses the main designer shops of the city and one block from Paulista Avenue. The hotel is close to Metro Consolation, and MASP (Sao Paulo Art Musean), which yielded the most important exhibitions in the country, and the Reboucas Convention Centers and other important Convention Centers. ... more   less 

Additional Information about Mercure Sao Paulo Alamedas

Address: Rua Padre Joao Manuel 202 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01411-000, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $76 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo Alamedas 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mercure Sao Paulo Alamedas Brazil
Hotel Style:
#49 Family Hotel in Sao Paulo
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