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Adagio Sao Paulo Berrini

Traveler (140)
Room & Suite (67)
Pool & Beach (3)

About

#123 of 364 hotels in Sao Paulo
Location
Cleanliness
Service
Value
125 apartment hotel. Located in Brooklin, 15 km from the city centre and 8 km from Congonhas airport. Modern architecture. Hotel features a restaurant, a bar and a business centre. The hotel also offers guests a swimming pool and sauna.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Spa
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Indoor pool
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Self-Serve Laundry
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
426Reviews
8Q+A
9Room tips
Traveler rating
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  • 96
  • 27
  • 15
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Popular mentions
Stayed for one weekend with my wife and one year old baby. We had an upgrade due to my status on the fidelity program, and we stayed on a recently reformed room. The room was very good, with a total equipped kitchen (large fridge, microwave and electric cooker), and two rooms.. We put the baby crib provided by the hotel on the second room. The problem was the bathroom. The shower’s space was really tiny, less than 1 square meter and at the begging of the morning there was not hot water on it. We called the front desk and they told us that the problem was that probably many people were using the shower at the moment, and that we should keep the water flowing and wait for it warm up. So we did, and it took more than five minutes to the water become warm enough (not really hot) to take a shower. Considering that the city is trying to save water this procedure was at least not environmentally correct… Another downsize was the internet, that didn´t work at our room…
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Review collected in partnership with Accorhotels.com
Response from GlobeTrotting796019, General Manager at Adagio Sao Paulo Berrini
Responded Oct 8, 2018
Dear guest, We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager
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I stayed in a 2 bedroom unit, was brand new, modern and clean, however was very small, the shower it is really small, the smallest one I have ever been, but in general the Hotel it is pretty good, Gym, Swimming pool.
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Response from AdagioSPBerrini, Gerente geral at Adagio Sao Paulo Berrini
Responded Feb 7, 2018
Prezado, Agradecemos imensamente por ter nos enviado a avaliação referente à sua hospedagem no Adagio Berrini . É sempre um prazer receber impressões positivas. Sua avaliação será compartilhada com nossas equipes e tenha certeza de que será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Cordialmente, Vanessa Guedes Gerente Geral
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I stayed with the family (four people in all) in a spacious apartment with two large bedrooms, kitchen, living room and laundry area. Excellent. The location is also very good, and the staff attentive. The cost benefit also excellent. It has gym and swimming pool for children and adults. Surely I would return without fear.
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Response from AdagioSPBerrini, Gerente geral at Adagio Sao Paulo Berrini
Responded Oct 8, 2017
Prezado, Agradecemos imensamente por ter nos enviado a avaliação referente à sua hospedagem no Adagio Berrini . É sempre um prazer receber impressões positivas. Sua avaliação será compartilhada com nossas equipes e tenha certeza de que será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Cordialmente, Nicole Marie Pral Gerente Geral
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It was a nice stay. The hotel is very well located, with several transportation options and convenience stores nearby. It fas a very helpful and prestative crew, that knows the area and can give good advices, if needed The room was ok, with the only possible enhacement to be made in the bathroom - the shower space is too narrow to someone even move. The parking space is, also, a bit small and sometimes it does not have any available place to stop. Overall, it was a good choice and we will probably use it the next time we go to Sao Paulo.
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Response from AdagioSPBerrini, Manager at Adagio Sao Paulo Berrini
Responded May 6, 2017
Dear Mr. Heine, We appreciate your comments regarding your stay at Adagio Berrini. We will share your comments with our team and we are sure that will serve as an encouragement to all of our staff to continue improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Marie Pral
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The hotel is located close to shopping malls and restaurant areas. The room/apartment are well structured and there is lots of space. Some of the furnitures and kitchen equipments require renovation. I could not use pots and pans as too much worn out... Cleaning can be definitely improved. The personnel at the reception and entrance gate has always been very nice and helpful. I did not experience the restaurant. Good space outside, nice the common area in the garden and the pool.
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Response from AdagioSPBerrini, Manager at Adagio Sao Paulo Berrini
Responded Mar 22, 2017
Dear Ms. Cristina, We appreciate to receive your comments regarding your stay at the Adagio Berrini. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your comment about your stay was very important to us and we will do our best in order to improve our services and product. Thank you again for sharing your experience and we hope have your visit again in the future. Kind Regards, Nicole Marie Pral
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PRICE RANGE
$91 - $163 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Mercure Sao Paulo Berrini
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
71
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