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Novotel Sao Paulo Morumbi

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#36 of 319 Hotels in Sao Paulo
Certificate of Excellence
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Novotel Sao Paulo Morumbi
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841 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Level Contributor
135 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 28, 2016

With very neat design of furniture and room, staying here is comfortable. The general service is as in all brazilian environmentts, very charming. Smiles are all around. Its placed in whats today the central of activity in Sao Paulo.

Helpful?
Thank Fernando R
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Fernando R, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Campinas, SP
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 29, 2016

The hotel location is very good when you need to be at Morumbi area. I have used this hotel years ago and I have had a very good experience. But my last experience last week was not good. The room was very small, parking service is not good as well the main desk. I have had to pick up my... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Isabel A
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Isabel A, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking... More 

Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 21, 2016

This hotel has very good facilities and the staff is pretty good as well. Breakfast is really good. A few points that can improve are the swimming pool that is cold with no heat available and the TVs that does not have any HD channel not even the ones that are free within the public network. Also need to be... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank luispms
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear luispms, Thank you very much for sharing your experience at our hotel. We appreciate the honesty regarding the services that have not reached their expectations. Be aware that your comment will be passed on to our team to improve our services. We are always open to receive you; Sincerely, More 

Americana, SP
1 review
4 of 5 stars Reviewed January 18, 2016

Excellent Hotel. I spent a one day at the hotel for business and was great. Easy location, clean, secure parking, great benefit. I had a very nice experience. Who are looking for good price this hotel and this perfect. Recommended.

Review collected in partnership with Accorhotels.com

Helpful?
Thank mathiaslr
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Mathiaslr, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards, More 

Abu Dhabi, United Arab Emirates
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed January 17, 2016 via mobile

I stayed recently with my family and on arrival there was a mixup with our room as we were expecting a larger room to fit all of us plus the nanny however the room wasn't nearly as big as we needed. The general manager was a very nice and professional lady who did her very best to find us a... More 

Helpful?
Thank AntonioNeto
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Mr. AntonioNeto, We greatly appreciate your feedback about Novotel Morumbi. We were very glad to know that we provide an excellent experience in São Paulo and hope you come back soon, so you can give us the pleasure of welcoming you again. Kind Regards, More 

Belo Horizonte, MG
1 review
3 of 5 stars Reviewed January 12, 2016

The breaksfast is too crowd and it is impossible to get some food from cookers. The taxi drivers does not like to receive by credit card, do not turn on the AC and if the trip is short they dont like too.

Review collected in partnership with Accorhotels.com

Helpful?
Thank BrunoHRD
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear BrunoHRD, Thank you very much for sharing your experience at our hotel. We appreciate the honesty regarding the services that have not reached their expectations. Be aware that your comment will be passed on to our team to improve our services. We are always open to receive you; Sincerely, More 

High Wycombe, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2016

Visited Sao Paulo as my partner was on business trip and I took days holiday. Staff very friendly, food really good and fresh. Enjoyed the buffet selection as great variety of salads, fresh local fruits and local food! Rooms were spacious and clean Pool is small but great for sun bathing!

Helpful?
Thank Wooburn001
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Wooburn001, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards, More 

Atlanta, Georgia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 3, 2015

Novotel Morumbi was chosen specifically for the view of Ponte Octavio Frias de Olivera. The location is a bit out of the way and requires a taxi to get to restaurants and the nearby mall. Taxis in Sao Paulo are inexpensive with is ride costing about $ 4.00. The hotel is clean and well maintained. The room safe was large... More 

Helpful?
1 Thank NabobInAtlanta
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest NabobInAtlanta, Thank you share your experience at the Novotel Morumbi. We were pleased you enjoyed the hotel and I am sorry about the shower; please allow me to express my sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Be assured that we are... More 

1 review
1 of 5 stars Reviewed November 20, 2015 via mobile

Only one restaurant, nothing nearby. So pls plan your commuting option while chosse this hotel. And especially laundry service is very bad.Isolated, not a great Service, staff is stereotype job, nothing is near, cant venture out by walk

Helpful?
Thank G Prakash R
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate... More 

Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

A good place to do meetings, as the rooms are nice, good sizes and with natural light. The meeting rooms are well maintained and stuff is very welcoming. The snacks at the breaks as well as for lunch and dinner is good quality and nice arranged. Breakfast is basic but good. When it comes to the guest rooms, well designed... More 

Helpful?
Thank Nipper_BCN
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest, Thank you for your feedback about Novotel Morumbi. We are pleased to know that we achieved your expectations and we look forwards to welcome you once again. Kind Regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Morumbi is located 6 km from Congonhas Airport and 40 km from Guarulhos Airport, near the Centro Empresarial Nacoes Unidas business centre and a range of stores such as D&D, Shopping Morumbi and Market Place. A perfect location for both business and holiday trips to Sao Paulo, the hotel features 190 stylish rooms, 14 meeting rooms for seminars and conferences, broadband WiFi in public areas, restaurants, a bar, gym, swimming pool, barbecue, playground and parking. ... more   less 

Additional Information about Novotel Sao Paulo Morumbi

Address: Rua Ministro Nelson Hungria 450 | Vila Tramontano, Sao Paulo, State of Sao Paulo 05690-050, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $78 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sao Paulo Morumbi 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Novotel Sao Paulo Morumbi Hotel Sao Paulo
Novotel Sao Paulo Morumbi Brazil
Hotel Style:
#5 Green Hotel in Sao Paulo
#17 Family Hotel in Sao Paulo
#23 Luxury Hotel in Sao Paulo
#35 Romantic Hotel in Sao Paulo
#43 Business Hotel in Sao Paulo
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