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Mercure Sao Paulo Times Square Hotel

Avenida dos Jamaris, 100 | Torre 1 - Moema, Sao Paulo, State of Sao Paulo 04078000, Brazil
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1 room 1 adult
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148 Reviews from our TripAdvisor Community

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Sao Paulo
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 23, 2015

I live nearby São Paulo and as I had an event I decided to sleep overnight at the hotel not to drive late at night. The overall experience was good. The apartments are clean, the service is good - What you expect from a business hotel. The only trouble I had was to find the entrance as there this is... More 

Helpful?
Thank cthompson65
Mendes R, Quality Service Mercure at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Helsinki
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed December 13, 2015 via mobile

Good Hotel in nice area in Moema. The rooms are clean and spacious. Breakfast is excellent. The only minus can be the metro station construction nearby, which might wake you up early in the morning. It didn't bother me, but might be a problem for some.

Helpful?
Thank IT K
Mendes R, Quality Service Mercure at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear guest IT K, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square hotel. It is always a pleasure to receive feedback of our guests. I will share your comments with our team. Thank you again for sharing your experience! Sincerely, Renata Mendes More 

Atibaia
1 review
5 of 5 stars Reviewed September 1, 2015

It's walking distance to the Mall, Ibirapuera Park and many restaurants, as well as to markets. The hotel is a little bit old fashion but a completely fair deal. I love to stay there - in fact I lived there for six years and always that is possible I stay there for a while.

Review collected in partnership with Mercure Hotels

Helpful?
Thank fredpacheco
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr.FredPacheco, Thanks for choosing Mercure Times Square We are glad that you enjoyed your stay with us and found us to be of good value. We hope that you will come back and see us again soon. Thank you so much for the nice review. Renata Mendes More 

New Delhi
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

This property is close to the CAmponis airport and also close to the mall like 10 mins walk. The area is fully residential. The hotel is cosy, but installation in the room are not very modern. It has a small pantry and the beds are not too comfortable. The breakfast is in the adjacent building but good enough. They have... More 

Helpful?
Thank Director P
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Director P, Thanks for sharing your experience at the Mercure Hotel Times Square. We're sorry we have not exceeded your expectations during your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will... More 

Miami, Florida
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 27, 2015 via mobile

Really old facilities with dirty carpets and what I can only describe as Shubakka bed blanket. Spend 4 days freezing as they have no heat. Also, no ironing boards not irons in the rooms you have to ask for one. Breakfast was great. Only reason I stayed in this hotel was because it was very close to the location I... More 

Helpful?
Thank Ramon-33126
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Guest Ramon 33126, Thanks for sharing your experience at the Mercure Hotel Times Square. We're sorry we have not exceeded your expectations during your stay. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again and hope that you will give... More 

Chennai
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 19, 2015

I went to Sao Paulo for a Business Trip in the 3rd Week of Jun 2015. The Hotel Mercura Time Square was up to the standard. The rates are moderate and low comparing to other hotels that I stayed in Sao Paulo. The Reception are friendly and polite. Some of the points which I noted:: The rooms are neat and... More 

Helpful?
Thank HandelSolomon
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr.HandelSolomon, Thanks for choosing Mercure SP Times Square. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give again the opportunity to receive you aing in our hotel. Sincerely, Renata Mendes Mercure Guarantee Service... More 

Montevideo, Uruguay
Level Contributor
199 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed May 30, 2015

You get what you pay for, that is a good deal. Ideal for business trips. I like this chain in general. The area is surrounded by a good sushi restaurant, a nice bar and Ibirapuera Shopping nearby. That is why I like it.

Helpful?
Thank Albert L
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr. Albert L, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Quality Service Mercure SP Times Square More 

Madrid, Spain
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 23, 2015

A hotel in a very nice location, close to good restaurants and bars and also close to main attractions. But, old installations under bad maintenance. I am a Platinum member of the chain and, despite the staff efforts, I got dissapointed. First time in Feb/2015 they gave me a room that I had to change due to imperfections. Second time... More 

Helpful?
Thank Daniel_Melo_Spain
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr.Daniel, Thanks for sharing your experience at the Mercure Hotel Times Square. We're sorry we have not exceeded your expectations during your stay. Please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes... More 

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