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Novotel Sao Paulo Center Norte

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Guests1 room, 2 adults, 0 children
Traveler (394)
Room & Suite (97)
Dining (33)
Certificate of Excellence

About

#69 of 364 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Kids stay free
Children's television networks
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Fitness / spa locker rooms
Sauna
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish, Portuguese
Hotel links
Visit hotel website

Location

Full view
Contact
Avenida Zaki Narchi 500 Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000 Brazil
Name/address in local language
E-mail hotel
Getting there
Congonhas Airport8 mi
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Guarulhos Intl Airport10 mi
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CarandiruSao Paulo Metro7 min
Portuguese - TieteSao Paulo Metro9 min
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1,564Reviews
20Q+A
16Room tips
Traveler rating
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  • 37
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Popular mentions
No internet for 2 days, no help from reception desk, my room key was not working every time i was arriving to my room and i had to go to reception again. They charged me 1 more day even after I changed my reservation 1 month in advance!!
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Review collected in partnership with Accorhotels.com
Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded 3 weeks ago
Thanks for sharing about your stay. We are sorry for the events. We will share your comments with the front desk staff to prevent events like these from repeating themselves. We regret that the internet did not work during the period of your stay. It is not normal for this to happen. We will inform our IT staff about what happened. Resposta Helio Gelinski General Manager
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We only stayed for one night awaiting our flight. I was pleasantly surprised. Comfy beds and nice bathroom. The hotel is large and you could find everything you need including a lovely sushi reastaurant. The waiter in there was polite and hard working. Great customer service. We finally found a hotel in Brazil where English was spoken.
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Mar 26, 2019
Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte.
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Novotel Hotel centre Norte seems to be located a bit out of the centre, not very optimal and you will need a 15 minutes or more to get to Paulista for instance. However, in São Paulo nothing is optimal. You will never be in any place easily in 15 minutes. I return you get a large hotel rather spacious with all facilities. And within a one minute stroll to the Centre Norte shopping. And an area to walk around. You also win precious time to get from and to the airport as it is closer, but more important your risk of traffic is significantly less. The hotel itself is not the most modern, but offers a nice gym, a reasonable swimming pool and a large lounge. And better prices than in the centre aérea. For those who don’t have to go to the south side of the city, this is absolutely an option.
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Mar 4, 2019
Dear Mr. Peter, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We have entertainment options for the family, such as the swimming pool, the fitness center and the Family Space, where children can play. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the Centre of Sao Paulo. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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Normally Novotel network provides quite nice service. There is always an exception. My stay there was not good one . No welcome smile at all at the time of check-in . No happy face employees . Surprising !! I am premium status holder from hotel membership , but no recognition . I was disappointed , and try not to return there again. There are many hotels available there.
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Review collected in partnership with Accorhotels.com
Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Feb 14, 2019
Dear Mr. Jay, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our front desk team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Equip Novotel São Paulo Center Norte
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really great service provided, everybody is very helpful and polite. the food is delicious and cheap. The pool is indoor and heated, it doesn't have a shallow end so not great for kids. rooms always clean and nice. access to the mall right next door was a great thing, you can take the kids to the playground there or just have fun and eat at the mall - walking distance. the neighborhood is not great thou.
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Jan 19, 2019
Dear Mrs Flavia, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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Previous
PRICE RANGE
$75 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sao paulo center norte hotel sao paulo, sao paulo novotel
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
344
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