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Novotel Sao Paulo Center Norte

Traveler (388)
Room & Suite (97)
Dining (33)
Certificate of Excellence

About

#61 of 354 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center.
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Property amenities
Pool
Restaurant
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Adult pool
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room amenities
Air conditioning
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Hotel links
Visit hotel website

Location

Full view
1,550Reviews
20Q+A
16Room tips
Traveler rating
  • 576
  • 696
  • 201
  • 41
  • 36
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Popular mentions
No internet for 2 days, no help from reception desk, my room key was not working every time i was arriving to my room and i had to go to reception again. They charged me 1 more day even after I changed my reservation 1 month in advance!!
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Review collected in partnership with Accorhotels.com
We only stayed for one night awaiting our flight. I was pleasantly surprised. Comfy beds and nice bathroom. The hotel is large and you could find everything you need including a lovely sushi reastaurant. The waiter in there was polite and hard working. Great customer service. We
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Mar 26, 2019
Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte.
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Novotel Hotel centre Norte seems to be located a bit out of the centre, not very optimal and you will need a 15 minutes or more to get to Paulista for instance. However, in São Paulo nothing is optimal. You will never be in any place easily in 15 minutes. I return you get a
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Mar 4, 2019
Dear Mr. Peter, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We have entertainment options for the family, such as the swimming pool, the fitness center and the Family Space, where children can play. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the Centre of Sao Paulo. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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Normally Novotel network provides quite nice service. There is always an exception. My stay there was not good one . No welcome smile at all at the time of check-in . No happy face employees . Surprising !! I am premium status holder from hotel membership , but no recognition
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Review collected in partnership with Accorhotels.com
Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Feb 14, 2019
Dear Mr. Jay, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our front desk team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Equip Novotel São Paulo Center Norte
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really great service provided, everybody is very helpful and polite. the food is delicious and cheap. The pool is indoor and heated, it doesn't have a shallow end so not great for kids. rooms always clean and nice. access to the mall right next door was a great thing, you can
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded Jan 19, 2019
Dear Mrs Flavia, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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PRICE RANGE
$64 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sao paulo center norte hotel sao paulosao paulo novotel
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
344
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